Kenya Airways has been commended for its exemplary performance in Nigeria during the past six months. The Nigerian Civil Aviation Authority Director for Consumer Protection Mr. Adamu Abdullahi said that the Authority was very pleased with the performance that Kenya’s national carrier had recorded in the period up to June 2019.
“Kenya Airways has generally been doing very well in this market. Out of the 244 flights it operated into this country for the past half year, only 68 had been delayed, 2 cancelled and 1 had a ramp return. Throughout that period, we only had one complain registered against KQ,” he said.
Mr. Abdullahi made this revelation at the Authority’s offices during a courtesy meeting with officials from the Kenya Association of Travel Agents (KATA) and those of National Association of Nigerian Travel Agents (NANTA). He urged the airline not to rest on its laurels and should continue to set the standards for the other African carriers, who he observed that were not doing that well.
Present at the meeting was the Director General of the Nigerian Civil Aviation Authority (NCAA) Captain Muhtar Usman, Director of Air Transport Regulation Rtd. Captain Edem Oyo-Ita, President of NANTA Bankole Bernard, KATA Treasurer Dr. Joseph Kithitu, KATA CEO Nicanor Sabula among other high ranking NANTA officials.
Earlier on, KATA officials who are on an official visit to Nigeria held a meeting with the Kenya Airways Country Manager Mr. Hafeez Balogun at their offices in Ikeja, Lagos. The meeting focused on how Kenya Airways as the bridge that connects East Africa and West Africa could support the partnership and collaboration between Kenya Travel Agents and their counterparts in Nigeria through their respective Associations. Both Associations lauded the commitment and support they had received from Kenya Airways in their home markets.