This focus area seeks to contribute to the existence of, and/or enforcement of suitable standards and ethics to promote just, fair and honourable practices and protect the common trade interests of KATA members and stakeholders.
As the National Association representing Travel Agents in Kenya and acting as the single voice of the travel trade, we are mandated to promote the highest code of ethical and professional standards of our members in their dealings with both consumers and each other.
Members of the Association are bound by a code of Ethical and Professional Standards and are liable for any professional misconduct.