Travelport and Qantas activate NDC for Asia- Pacific region

Travelport, a technology company serving the travel industry has began it’s first bookings using IATA’s New Distribution Capability (NDC) with Qantas.

This move is the next step in it’s continued support for Qantas’ New Distribution Capability, including the Qantas Distribution Platform (QDP).

The bookings are being made through Travelport Smartpoint in a live production test environment as Qantas prepares distribution of differentiated NDC content from late 2019.

The NDC connection to Qantas enables live bookings of NDC content to be made by selected agency partners taking part in the testing program, including ATPI Corporate Travel, Globetrotter and Travel Beyond.

This comes ahead of a planned rollout for the wider agency community in the coming months.

Having been the first GDS to make a live NDC booking in October 2018, Travelport has already connected to five European airlines’ NDC content. It will follow up with an API NDC connection channel through Travelport’s Trip Service API with Qantas’ content.

“Qantas shares our vision that NDC has the potential to enhance the travel experience for its customers, offering personalized and differentiated choice and a seamless booking experience. NDC delivery is complex and requires collaboration from all parts of the travel industry. We value our relationship with Qantas and are grateful to our test agencies for partnering with us to ensure we deliver an NDC solution which makes the process of buying and managing travel continually better for everyone. The ongoing delivery of our NDC roadmap is a key part of this”, said Scott Barber, Managing Director Australia and New Zealand at Travelport.

Source: https://www.travelport.com/company/media-center/press-releases/2019-08-15/travelport-and-qantas-pioneer-ndc-era-asia-pacific-0?utm_source=facebook&utm_medium=Organic&utm_term=travelport&utm_content=1f85302b-8526-430b-9e70-ce20616059c7&utm_campaign=

Amadeus launches update on web service with NDC

Amadeus has launched an updated version of its web service solution featuring enhancements which will give travel agencies worldwide access to new content and fares from Amadeus’ airline driver customers through NDC.

An XML-based transmission standard, NDC was developed by IATA with the aim of helping airlines and travel agencies deliver more personalized and differentiated travel experiences.

Amadeus Travel API integrates with travel agencies’ existing systems and allows them to build their own customized travel booking applications. The service is expected to be rolled out globally on a gradual basis.

“We are proud to be pioneering in this field, collaborating with leading travel players, and deploying truly innovative solutions for all of our customers,” said Rudy Daniello, Amadeus’ executive vice president of customer operations for its travel channels. He also said that the company had been “hard at work developing scalable, user-friendly solutions for agencies, alongside the company’s NDC partners.”

The solution will offer greater functionality for Amadeus’ travel agency customers, with features including granting access to new airline content and fares via NDC connectivity; simplified workflow of shop, order, and pay functions; cross-sell of ancillary services and up-sell of branded fares; and change and cancellation functionalities to include refund, void or exchange options.

Other features include the acceptance of both credit card and cash payments, and optimization to work across multiple interfaces. Amadeus also announced it will be launching the NDC-enabled version of its leading cloud-based travel agency solution, Amadeus Selling Platform Connect, in the coming months.

Source: https://www.travelmarketreport.com/articles/Amadeus-Launches-Updated-Version-of-Web-Service-with-NDC#.XVOR9OVe1BE.whatsapp

How travel could aid fight against depression

Depression is a mental health condition that has a negative impact on the physical and mental state of a person.

A report released by the World Health Organisation revealed that over 300 million people worldwide are affected by depression. The report ranked Kenya as the sixth country in Africa with the highest number of depression cases. A total of 1.9 million depression cases were reported in Kenya by 2017.

Depression can be caused by trauma, loss of a loved one, a negative childhood experience among other stressful situations. Symptoms include a persistent feeling of sadness and loss of interest in activities, even the mundane daily tasks.

Luckily, with the right medical care and attention, depression is curable and one can resume life as they knew it.

“While distraction is not a cure to depression, it helps the brain to get used to not concentrating so much on inner thoughts over time and allows one to see life in different angles at the same time”, says Ms. Emma Tirop Karitu, a psychologist at Smile Wellness International.

Ms Tirop advises that travelling is a good way to relieve stress as it boosts happiness and helps one to free up their mind. “Travel is a great stress buster since it promotes happiness and helps a person to take their mind off stressful situations. This leads to low cortisol levels, a stress hormone, making one feel calm and content. Apart from the obvious fact that one doesn’t have to go to work, travelling gives one an opportunity to step away from the daily toil of life,” says Ms. Emma Tirop.

Her sentiments are echoed by, the Managing Director at Deans Travel Centre Ltd Mr Patrick Maina who says that travelling is recommended by Doctors as helpful.

  “Travel is recognized by doctors as being helpful in alleviating stress. I have had some families book holidays for their loved ones to help them forget their worries,” Says Mr Maina.

He adds that it’s not only travelling abroad but it could also be a trip to Mombasa or Diani to seat by the sea or to Haller Park and engage the giraffes by feeding them.

“Currently one of our clients suffering from a terminal disease has been asked to Travel and the family are booking a European tour to cheer the patient up and probably the patient’s last trip,” says Mr Patrick Maina.

According to Ms Tirop, travelling opens one up to situations that require attention to what is happening in the surroundings and the brain can think in different ways and solve problems that are not common in day to day life.

Travelling also helps one in meeting new friends and having new experiences which free up emotions.

“Meeting people at home can be hard but when you travel you are more likely to meet open, friendly people to strike up conversations with. This helps in creating a common bond with fellow travellers as you share similar experiences. Some of these experiences like meeting people who are less fortunate than you can help change your perception and allow you to appreciate the good things in your own life,” she says.

Ms Tirop further points out that nature has a way of relaxing the mind and body. A new environment or a change of surrounding can help improve one’s mental well-being.  New sceneries calm senses by uplifting spirits and moods hence helping to shed off the negative thoughts.

Travelling also opens an individual up to new opportunities and possibilities. A person undergoing depression has little self-worth which can lead them to think that they cannot succeed in realising their goals. Travelling is therefore capable of educating and informing on alternative ways of approaching a problem.

Number of tourists set to increase in the second half of the year despite drop in percentage in the first half

The number of tourists jetting into the country in the first half of 2019 has dropped by one percent, according to the latest data from the Tourism Research Institute (TRI) released this week.

The report indicates that the visitors entering the country dropped from 927, 797 in the first quarter of 2018 to 921,090 in the same period this year.

While releasing the report, Tourism and Wildlife Cabinet Secretary Najib Balala stated that despite the drop, in the first half, the number of international tourists is expected to rise by 10 percent as compared to last year.

He added that his ministry is working on a strategy to attract Russian and Indian markets and increase the number of arrivals from the US and China in a bid to boost the number of arrivals into the country.

 “The American market is still growing, that is one of our key markets, we are also putting emphasis in the Chinese market where we have a strategy for the market,’’ he further said.

The rise in 9 percent of the number of American tourists into the country is indicative that the direct flights from Nairobi to New York boosted the number of travellers jetting in.

The TRI statistics further revealed that 606, 298 arrivals were recorded from the Jomo Kenyatta International Airport, a drop from 633, 731 recorded in the same period last year.

The largest percentage of the travellers being 68 percent came in on holiday followed by people jetting in for business at 18 percent. The rest of the travellers visited the country to visit friends and relatives and for medical reasons.

TRI acting CEO David Gitonga stated that projections indicate that the number of tourists may exceed 2.1 million as 900, 000 tourists have already visited the country ahead of the high season.

In 2018, the number of international tourists visiting the country was recorded at two million which earned the country Ksh 157 billion in revenue, the highest recorded in the country.

KATA urges travellers to be cautious of rogue tour and travel agents.

Kenya Association of Travel Agents (KATA) has warned Kenyans and foreigners booking holidays to be vigilant and use only accredited agents in their planning.

KATA Chief Executive Mr Nicanor Sabula noted that the high season is drawing closer which is period that many scammers posing as travel agents take advantage of and con unsuspecting travellers.

His remarks came in days after reports of con artists swindling hundreds of tourists from various parts of the world were ran in a local daily.

The news article averred that the conmen create attractive packages from their websites complete with glowing reviews that end up hoodwinking unsuspecting tourists.

One such victim, the newspaper read, was Mr Chen Dong Yuan, a 51-year-old Chinese engineer. The victims pay in advance and end up stranded when they travel.

Mr Sabula noted that KATA has on several occasions received similar reports from travellers who have been swindled by fake agents.

 “Unfortunately, our hands are tied as most of these agencies that run con games are not registered and we have no avenue for seeking redress for the travellers. Such cases should be reported to the police,” he said.

He urged people seeking to book vacations to do so through an accredited travel agent as they adhere to a strict code of conduct.

This week, Tourism and Wildlife Cabinet Secretary Mr Najib Balala put on notice unlicensed operators defrauding tourists. He stated that his ministry is investigating cases where tourists have lost money after being lured for holiday in Kenya.

“Our attention has been drawn to media reports on defrauding of tourists, wishing to visit Magical Kenya, by unscrupulous and bogus tour agents. Indeed, several such reports, like the ones that appeared in our local dailies this weekend, have reached our offices,” he said.

KATA is mandated to promote highest code of professional standards for its members while dealing with their clients as the National Association representing travel agents in Kenya.