Travelport to offer United and British Airways NDC content

Travel technology firm Travelport has renewed its multi-year agreement with United Airlines that beginning this month will include the carrier’s New Distribution Capability content.

Travelport’s NDC content and servicing solution for United will become available to all agency customers in the US and the EMEA region in August. Access will then be extended to customers in Latin America and the rest of the world “in the coming weeks”.

Agencies using Travelport will be able to search, compare and book United’s NDC offers, as well as service NDC bookings, including modifications and cancellations.

Jason Clarke, chief commercial officer, travel partners at Travelport said: “We’re laser-focused on modern retailing and making new content sources, like NDC, easier for travel agents. Our partnership with United Airlines provides a streamlined booking experience with simplified access to United’s dynamic offers and ancillaries to our agency network anytime, anywhere.

“Our NDC solution is designed to support travel retailers with complete end-to-end servicing that goes beyond the booking process, allowing agents to easily manage trip changes on the go while offering superior levels of service to their travellers.”

Travelport is the third GDS to provide United’s NDC content, following Amadeus and Sabre, after the carrier announced last week that it plans to remove its Basic Economy fares from EDIFACT channels.  

Travel agents using Travelport+ will have access to NDC content via the Content Curation Layer (CCL) feature, which provides faster search responses and more relevant, accurate search results via machine-learning capabilities, according to the company.

Travelport on Thursday (3 August) announced NDC content from British Airways is now live on its platform for customers in the UK and Ireland, and will be followed by a global rollout.

Clarke said the company will provide “even more extensive offerings” from British Airways, including “personalized offers tailored to customer needs”.

Source: Business Travel News Europe

African Nations Sign Aviation Development Agreements With Russia

Russia-Africa negotiations have produced positive results for the respective aviation sectors.

Russia has agreed to develop aviation in Africa and is boosting its cooperation with African states, including Ethiopia and Tanzania, by signing new air services agreements. Russian authorities met with various African stakeholders at the second Russia-Africa summit in St. Petersburg.

Russia-Ethiopia aviation development

During the summit, Russia’s Deputy Minister of Transport Igor Chalik and Ethiopia’s Deputy Minister of Foreign Affairs signed an agreement to develop the air transport line between the two countries. The states previously had an air communication agreement dated March 26, 1977, which will be terminated under the new deal.

The newly signed agreement aims to establish efficient and regular air transport services between Russia and Ethiopia, to boost trade and economic development. Additionally, it includes enacting legislation regarding national carriers, recognition of airworthiness certificates, and cooperation in ensuring flight safety standards in line with International Civil Aviation Organization (ICAO) standards.

Ethiopia’s flag carrier Ethiopian Airlines already has a regular service to and from Russia. It operates four weekly nonstop flights from Addis Ababa Bole International Airport (ADD) to Moscow Domodedovo (DME) with the Boeing 787 Dreamliner. Conversely, no Russian carriers are operating flights on this route.

Agreement with Tanzania

Russian authorities have also negotiated a new deal with Tanzania to strengthen their aviation ties and rejuvenate air transport activity in the post-pandemic era. Following a successful meeting in Moscow, the two governments negotiated a new Bilateral Air Services Agreement (BASA), noting that the previous ones had been severely affected by the pandemic.

According to the Tanzania Civil Aviation Authority (TCAA), the new agreements will give the designated airlines of Tanzania access to three entry points in Russia, namely Moscow, St Petersburg, and Yekaterinburg. This is a noteworthy improvement from the previous BASA, which only allowed access to the capital.

Similarly, the designated Russian carriers will be given access to three entry points in Tanzania, i.e., Dar es Salaam (DAR), Zanzibar (ZNZ), and Kilimanjaro (JRO). The negotiations also included provisions for codesharing, as both parties highlighted its importance for maximizing airline yields.

Traffic rights

Beyond codesharing, the negotiations also involved discussions on the employment of fifth freedom traffic rights by Russia and Tanzania’s designated airlines. Under the newly agreed terms, their carriers can fly to both countries and on to a third country upon mutual agreement by the respective civil aviation authorities.

Despite the current air services agreement, no airlines are operating commercial flights between these destinations. During the discussions, Russian authorities suggested a requirement for filing fares before the designated airlines can commence operations on the routes, but Tanzania heavily contested this, saying that it is “impracticable.” However, an agreement was reached, and the TCAA said in a statement;

As a result of the successful negotiations, a Memorandum of Understanding (MoU) was signed by the Heads of Delegation from both parties. The final signing of the BASA will occur once the necessary institutional procedures of both Governments have been completed.”

Airline representatives from Air Tanzania Company Limited (ATCL) and Precision Air were among the Tanzanian delegation that flew to Moscow. ATCL Managing Director Ladislaus Matindi told The Citizen that the new agreement could provide more business opportunities, and the company will assess the market trends before deciding to fly to Russia.

Source: Simple Flying

Dubai Tourism confirms emirate is now ahead of record 2019 figures

Dubai is officially ahead of its 2019 tourism levels, which was a record-breaking year for the emirate. Dubai Tourism’s May 2023 data recorded 7.39 million international visits YTD, slightly higher than May 2019’s 7.16 million.

It is hoped by the Dubai government that the city will beat its FY 2019 numbers by the end of 2023.

The majority of Dubai’s top 20 source markets are all ahead of May 2019 levels too. India accounted for 1.038 million visitors up to May 2023 compared to 846,000 in May 2019.

The second-biggest source market for Dubai now is Russia, which made up 554,000 international arrivals compared to 362,000 in May 2019.

Source markets which are down compared to May 2019 include UK, France, KSA and of course, China. Up to May 2023, 203,000 Chinese travellers have come into Dubai, a 295 percent surge YOY but down against May 2019’s 433,000.

Dubai Tourism success

Last month,  H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council reviewed Dubai’s overall economic performance up to H1 2023.

H.H. said: “Dubai’s economic performance indicators for the first half of 2023 have exceeded expectations. These exceptional results bolster our outlook for record results in the coming months. We look forward to a new, strong beginning in 2024, during which we seek to further enhance the business environment and accelerate economic growth in order to contribute to the goals of Dubai Economic Agenda D33.”

Issam Kazim wants to convert Dubai’s tourists into full-time residents

During this year’s City Briefing, Issam Kazim told the emirate’s hospitality leaders he wants to convert holiday-makers into residents.

Kazim said: “Today we have two new KPIs. We want to make sure Dubai continues to be one of the best cities to work in, and more importantly, one of the best cities in the world to live in.”

Source: Hotelier Middle East

Business Travel Is Back

Business travel is rising again, particularly for corporate events and on-site visits. However, it’s essential to prioritize efficient travel arrangements.

According to a Deloitte survey, business travel spending has decreased by 24% compared to 2019 due to the pandemic. However, it is predicted that by 2024, the pre-pandemic level of business travel spending will be restored. The latest survey by Accor worldwide on business travel also supports this prediction, with 57% of the companies surveyed anticipating an increase in their travel budgets for 2024 compared to 2023. The main focus is on saving costs while still facilitating travel experiences. Additionally, 46% of respondents have no plans to restrict business travel for the remainder of the year.

Balancing expectations and environmental protection

It is widely recognized that face-to-face meetings are precious. Industry experts estimate that such meetings generate up to 25% more sales. However, there are other factors to consider. Employee interaction during such meetings is also critical for maintaining good mental health and job satisfaction. Consequently, each trip is carefully evaluated to ensure it is worthwhile regarding both ROI (Return on Investment) and ROE (Return on Expectation). It will only happen if a trip offers an equivalent value.

Many travelers consider environmental protection an important issue, including corporate customers surveyed by Accor. Over half of these customers (54%) listed reducing carbon emissions as their top sustainability priority. Sustainable practices will likely play a significant role in determining which hotels and travel providers will be chosen in 2024. The “Masters of Travel” delegation is also willing to pay a premium for accommodations prioritizing environmental balance.

“Bleisure” – the trend of maximizing travel

Business travelers increasingly opt for “bleisure” trips, combining work and leisure to make the most of their travel. This trend is still in its early stages, but both panel participants and their employees consider it highly valuable for the future. Young workers are most interested in this approach, but it will likely become more widespread. In a 2022 Accor survey, 67% of business travelers said they extended their stays. However, tour operators advise caution from an insurance perspective, as insurance coverage often doesn’t include partners or families, and bill sharing can be complicated.

Source: Tourism review

Africa’s tourism industry on the rebound

Following the COVID-19 pandemic crisis that left the tourism industry across the continent on the brink of collapse, the sector is said to be on the rebound, according to the United Nations’ World Tourism Organization (UNWTO).

The latest UNWTO data shows international arrivals across Africa were back to 88% of pre-pandemic levels at the end of the first quarter of this year with North Africa performing particularly strongly. In this particular sub-region, arrivals were 4% higher than the pre-pandemic levels of 2019 in the same period.

At the global level, international tourism receipts reached US$1 billion in 2022, a 50% growth in real terms compared to 2021. Among African destinations with available data, Morocco and Mauritius notably exceeded their 2019 tourism receipts in the first quarter of 2023.

These findings were shared at a recent high-level meeting in Mauritius which was convened from July 26-28 by the UNWTO. The 66th regional meeting which was held under the theme: ‘Rethinking Tourism in Africa’ provided ministers and senior officials from the continent a platform to share knowledge, ideas, and good practices for building a resilient tourism sector.

The UNWTO welcomed delegations from 33 countries, including 22 tourism ministers, two deputy ministers and four ambassadors to the meeting, the most important annual event for the region’s member states.

Zurab Pololikashvili, the Secretary General of the UNWTO told high-ranking officials that there is need to rethink and re-align the sector’s role as a driver of development and opportunity across the continent.

“Our vision for African tourism is also one of strong governance, more education and more and better jobs. To achieve it, we aim to promote innovation, advocate for Brand Africa, facilitate travel, and unlock growth through investment and public-private partnerships,” he said.

Pololikashvili said the UNWTO continues to lead tourism’s shift to greater sustainability, recognizing the impact of extreme weather events, including the potential for heat waves to cut off the lifeline the sector offers for destinations worldwide.

At the same meeting, Patricia Scotland, the Secretary General of the Commonwealth, a voluntary association of 56 independent but, mainly former British colonies, called for more collaboration than ever before, if a resilient tourism sector that works for people, prosperity and the planet is to be harnessed. She highlighted the intricate vulnerability of the tourism industry and the collective action needed to address it.

The meeting in Mauritius comes at a time when the global tourism industry is on the path to recovery after suffering a crushing blow from the COVID-19 pandemic. In 2020 alone, the sector faced a severe setback with 1.1 billion fewer international tourist arrivals and the loss of over 100 million jobs worldwide.

“Despite a strong recovery in 2022, to almost two-thirds of pre-pandemic levels, the world today is tightly bound by a tangled knot of crises spanning global economic, environmental and security systems, which pose series threats to the tourism sector,” Scotland told the delegates.

She also highlighted the disproportionate impact on small island developing states (SIDS), which are heavily reliant on tourism. In 2020, the SIDS experienced a 9% decline in their gross domestic product, significantly higher than the global average of 3.4%

Given that two-thirds of the world’s small island developing states are part of the Commonwealth, Scotland emphasised the fact that sustainable tourism is a priority for the Commonwealth. She stressed the urgency of addressing these challenges collectively, adding: “We need to leave this meeting with a plan to deliver an inclusive, sustainable, and resilient tourism sector. This is imperative for the economy of each country which depends on it in Africa and beyond.”

Describing the meeting as a pivotal opportunity, Scotland invited countries to work together on an array of innovative legal and financial solutions for the tourism sector. “We already have the knowledge, the ideas, the innovation and the technology to develop and deliver these solutions… What we need is leadership and a shared commitment not to go alone, but to go together.”

Scotland said she has confidence in Commonwealth Africa’s ability to show that leadership and set the continent on a path of sustainable and resilient tourism industry.

In order to support this effort, she outlined how the Commonwealth’s work could assist countries in addressing tourism challenges through knowledge exchange, data-sharing and capacity-building. In particular, Scotland spoke about the Commonwealth’s ‘Their Future, Our Action’ project, which has been enhancing the economic resilience of small states.

She highlighted two tools developed through this project which can support the efforts of African countries. The first tool, the ‘Common Pool Asset Structuring Strategy,’ consolidates individual finance applications into country-wide opportunities, while the second tool, the Political-Economic Resilience Index, provides credible data on the economic and vulnerability levels of small states, making inward investments more attractive.

This work, she added, was backed by the Commonwealth’s ongoing advocacy on the reform of global financing rules to make development and climate finance more accessible to small states, enabling them to invest more in sustainable development, climate action and tourism resilience.

Source: Independent