What a Travel Agent Really Does and Why You Need One.

Planning trips these days can feel like a full-time job: flights to book, an itinerary to perfect, the best restaurants and hotel suites to reserve. Luckily, it literally is a full-time job for many knowledgeable people—and they’ll do all the planning and booking for you.

There are thousands of travel agents and advisors across the world who specialize in virtually every destination and type of trip. And they’re more in demand than ever as people seek authentic, meaningful, and conscientious experiencesin a world of overtourism, air travel hassles, and climate concerns.

But what value can travel agents or advisors add in this interconnected age, when you can text almost any person or company around the world in an instant, and endless startups are replacing personal interaction with AI-formulated answers? They can add a lot.

More than just logistics

These days, the phrase “travel advisor” most commonly refers to a travel agent—a generalist based in the country you live in, who can arrange an itinerary almost anywhere via the local providers they know around the globe. But it’s also worth broadening the way you think about a trip planner to include destination experts—the in-country providers themselves—who create and run trips only in that region and who often work with travelers directly. No matter which kind of travel planner you work with, there are benefits to be had—and they’re not limited to booking flights and hotels. They can usher you into a VIP world of exclusive reservations, singular experiences, and special amenities.

Advisors can also unlock such perks as hotel credits for free breakfasts and late checkouts. These benefits can be valued in hundreds of dollars, depending on the accommodations, without travelers having to play the points and rewards game. Other advisors may have access to airline credits and cabin upgrades.

When things go awry

Advisors can come in handy during your travels, too. They’ll have an extensive support network on the ground to prevent the pitfalls that can hex a trip.

Imagine planning a trip back to Kenya from Dubai and then adverse weather conditions cancel your flight back home, and you’re told at the airport that the next flight would be the next day! A travel advisor would use their knowledge and contacts to get you on a flight the following morning and even arrange a shuttle back to your villa for an extra night. No need to tell you how nightmarish that would be!

A travel advisor will also be able to go a step further when a client has a health emergency while touring any destination in the world. Did you know that a travel advisor secures the traveler a comprehensive insurance policy that allows them to receive any kind of health care while abroad? —and then even assists with claims to cover the medical assistance or procedures if involved?

Unexpected perks

Enlisting the right professional can also improve your travels in ways you may not have imagined. Come in with an open mind, and they’ll broaden it further. Advisors can redirect clients to an alternative destination by getting to the ‘why’ and identifying another similarly amazing destination with those attributes and interests. And they can point them to a time of year when it’s great to go but minus all the crowds.

Advisors can also do a lot of the groundwork to ensure trips are sustainable—an increasing request from travelers—by vetting suppliers and partners. KATA travel agents and advisors are the go-to if you want a hassle-free experience. They are professional travel advisors bound by a members’ Code of Professional Ethics. Time to check them out at our members listing: our-members

How to find the right advisor

Don’t blindly Google your way to a good advisor. First, consider KATA’s network of over 400 travel agents. Each one must meet stringent criteria regarding professionalism, ethics, and credibility before joining. With KATA’s agents, who have been vetted and certified by the association and regulators, you can travel with confidence knowing they are bound by an ethical code of conduct that demands integrity and professionalism in their dealings with clients.

A good agent is well-connected, well-traveled, and always learning. KATA facilitates ongoing education for its members through partnerships with industry experts: kata partnerships These partnerships provide agents with the latest destination knowledge, travel trends, and specialization opportunities to enhance their service.

Ready to book your next unforgettable travel experience? Visit our members list to connect with a KATA-certified professional travel agents today: our-members

Bryan Obala.

TUGATA Celebrates 25th Anniversary with call to Bridge Innovation and Sustainability.

Kampala, 21st May 2024 – The Kampala Sheraton Hotel hosted the travel industry’s determination to embrace a sustainable and innovative future as the Uganda Association of Travel Agents (TUGATA) celebrated its 25th anniversary. The well-attended convention brought together industry leaders, government officials, and international partners, setting the stage for thought-provoking discussions and actionable strategies under the theme “Bridging Innovation and Sustainability Gaps in the Travel Industry.”

Hon. Martin Mugarra Butime, the Minister of Tourism, Wildlife and Antiquities, delivered the keynote address, emphasizing the pressing need to integrate advanced technologies, sustainable practices, and collaborative strategies to address environmental and social challenges within the sector. Butime advised travel agents to educate travelers on sustainable tourism practices, such as respecting local cultures, reducing waste, and supporting local economies, which can foster more responsible travel behaviors.

The Minister’s words resonated, highlighting the potential of public-private partnerships in funding sustainability initiatives and the importance of community involvement in ensuring tourism benefits local populations. He assured TUGATA of the government’s collaboration and support in advancing their development aspirations.

Pearl Hoareau Kakooza, the Chairperson of TUGATA, commended partners and the parent ministry for recognizing the association’s contributions to the wider tourism sector. She acknowledged the invaluable partnerships and stakeholder engagements that have fostered strong relationships with organizations like Dubai Tourism, South African Tourism, and Travelport.

Regional collaboration was evident as delegates from the regional affiliate associations, Kenya Association of Travel Agents (KATA), Tanzania Society of Travel Agents (TASOTA), and Rwanda Association of Travel Agencies (RATA), attended the convention. The shared challenges and opportunities within the East African travel industry underscored the need for a united front in driving innovation and sustainability.

Tareq Binbrek, the Manager for the Africa Region at Dubai Economic and Tourism, highlighted Dubai’s readiness to welcome travelers and companies from the region, emphasizing the city’s diverse offerings as the world’s number one tourist destination.

The convention marked a significant milestone, as Uganda’s travel industry demonstrated remarkable resilience, with tourist arrivals increasing by 56.4% according to statistics released by the Ministry of Tourism, Wildlife & Antiquities. This encouraging trend points towards a full recovery, albeit with uncertainties that require vigilant monitoring and adaptation of strategies.

As the event concluded, the collective resolve to bridge innovation and sustainability gaps in the travel industry was palpable. TUGATA and its affiliate associations’ commitment to fairness, transparency, and ethical practices, as well as their mission to offer viable and excellent travel solutions while promoting friendly relationships between clients and their members, resonated among attendees.

The 25th anniversary celebration signified not merely a commemoration of the past but a bold step towards shaping a future where innovation and sustainability converge, propelling the travel industry towards a more responsible and prosperous era.

Source: KATA Media Desk.

Discover Adwa Zero Park: A Tribute to Heroism and Victory

Welcome to Adwa Zero Park, a remarkable destination located in the heart of Addis Ababa. This park is much more than a beautiful green space; it’s a living monument that commemorates Ethiopia’s historic victory at the Battle of Adwa. Designed to inspire and educate, Adwa Zero Park honors a pivotal moment in Ethiopian and African history, symbolizing national pride and resilience.
Why Visit Adwa Zero Park?

  1. Historical Significance
  • The Battle of Adwa: On March 1, 1896, Ethiopian forces under Emperor Menelik II and Empress Taytu Betul triumphed over the invading Italian army.
    This victory was not only a defining moment for Ethiopia but also a significant milestone in the resistance against colonialism in Africa.

2. Prime Location and Accessibility

    • Centrally Located: Adwa Zero Park is conveniently situated in Addis Ababa, making it easily accessible to both locals and tourists. Its central location underscores its importance as a national landmark.

    3. Monuments and Memorials
    – Honour the Heroes: The park features numerous monuments and memorials dedicated to the brave figures of the Battle of Adwa, including Emperor Menelik II and Empress Taytu Betul.

      • Iconic Statue: The centrepiece is a towering statue symbolizing Ethiopian independence
        and unity, serving as a focal point for reflection and commemoration.

      4. Beautiful Landscaping and Design

        • Serene Environment: The park is beautifully landscaped with lush greenery, walking
          paths, and seating areas.
          Traditional Ethiopian elements are incorporated into the design, creating a peaceful and
          culturally resonant environment.
        • Educational Layout: The park’s layout provides a tranquil space for contemplation while
          educating visitors about the historical significance of the Battle of Adwa.

        5. Educational and Cultural Activities
        -Engaging Events: Adwa Zero Park hosts various educational and cultural events, including guided tours, historical re-enactments, and exhibitions.
        These activities are designed to deepen your understanding of the Battle of Adwa and its
        impact on Ethiopian history.

          • Special Celebrations: On significant anniversaries, such as March 1st, special events are
            organized to celebrate the victory and honour the memory of those who fought.

          6.Rich Visitor Experience

            • Informative Displays: The park offers a rich and immersive experience with informational
              plaques and interactive displays detailing the battle, strategies, and key figures involved.
            • Museum and Information Center**: A small museum or information centre on-site
              showcases artifacts, photographs, and documents related to the Battle of Adwa, providing a
              valuable resource for history enthusiasts.

            7.Entrance fee USD20
            8.Closed on Tuesday’s
            Adwa Zero Park is more than just a park: it’s a testament to Ethiopia’s enduring spirit and the
            triumph of its people.
            Whether you’re a history enthusiast, a tourist, or a local resident, a visit to Adwa Zero Park
            offers a profound and inspiring experience.
            By commemorating the Battle of Adwa, the park connects the past with the present and
            reminds us of all the power of courage and determination.
            Visit Adwa Zero Park and be part of a legacy that celebrates Ethiopia’s resilience, unity, and
            pride.

            Learn more about Ethiopian holidays here : https://www.ethiopianholidays.com/

              Boost To Air Connectivity as AFCAC Discovers 59 New African Routes.

              The African Civil Aviation Council (AFCAC) yesterday revealed that the agency has discovered 59 new Africa air routes, 13 of which operate under fifth freedom air traffic rights.

              These developments mark significant progress in the implementation of the Single African Air Transport Market (SAATM), the council said in a report yesterday.

              Secretary General of AFCAC, Adefunke Adeyemi said Africa’s discovery of 59 new air routes, including 13 fifth freedom routes, marks a positive step towards enhanced connectivity.

              Last year, we discovered that 59 new routes are being operated in Africa. 13 of those 59 routes are fifth freedom routes. This is significant progress. It is not where we need to be, yet it is movement in the right direction, and we will continue to monitor this.’

              Fifth freedom air traffic rights refer to the right granted by one country to an airline of another country to carry passengers or cargo from its own country to a second country, and then onward to a third country.

              This essentially allows an airline to operate flights between two foreign countries, with a stopover in its own country.

              Adeyemi emphasized the importance of these new Africa air routes in enhancing connectivity across the continent. However, she also stressed that developing new routes alone is insufficient without passengers or cargo to support them. ‘What good is the development of new routes when people and goods cannot move around?’ she questioned.

              Consequently, the AFCAC Scribe mentioned that the commission is supporting a robust regulatory framework for SAATM through the Civil Aviation Authorities (CAAs). Additionally, models are underway to promote affordable and accessible travel for more than the current 10% of Africans traveling by air.

              Adeyemi also highlighted the need for an improved visa regime across the continent. She stressed that the true potential of new routes can only be realized when people and goods can move freely.

              Source: MSN.

              Dubai’s Department of Economy & Tourism Roadshow – East Africa, Nairobi Edition 2024

              The annual Dubai Tourism Roadshow in East Africa is back, and this year, it promises to be an even more remarkable experience for the travel and tourism industry professionals in Kenya. Scheduled for June 10th, this event comes hot on the heels of the Arabian Travel Market (ATM) in Dubai, amplifying the momentum and engagement opportunities for participants who attended the prestigious expo.

              As the world emerges from the challenges of the pandemic, the Dubai Department of Economy and Tourism (DET) is taking a strategic approach to positioning Dubai as a premier travel destination in the new age of travel. This year’s Roadshow presents a unique platform for players to strategically position themselves as experts in selling the allure of Dubai to their clients.

              A Diverse Showcase of Dubai’s Offerings

              One of the highlights of the Dubai Tourism Roadshow is the diverse range of participants from Dubai’s vibrant tourism and hospitality industry. Airlines, hotels, destination management companies, entertainment providers, and hospitals have all come together to showcase their offerings, giving participants a comprehensive understanding of the breadth and depth of experiences available in Dubai.

              For those seeking to curate unforgettable Dubai experiences for their clients, this event is a treasure trove of opportunities. From discovering the city’s luxurious accommodations to exploring the breathtaking landscapes and indulging in world-class entertainment, the Roadshow offers a one-stop-shop for crafting tailored itineraries that cater to every traveler’s desires.

              Networking and Collaboration Opportunities

              Beyond the exhibitor showcases, the Dubai Tourism Roadshow also presents a platform for networking and collaboration. Participants have the chance to connect with industry experts, share ideas, and establish valuable contacts that could lead to potential partnerships and joint ventures.

              As Dubai continues to invest heavily in its healthcare infrastructure, becoming a medical tourism hub, the Roadshow also provides an opportunity for exploring the cutting-edge medical treatments and services available in the city. Healthcare professionals and institutions in Kenya can leverage this event to explore potential collaborations and partnerships with Dubai’s renowned hospitals.

              Exciting Raffle Prizes and Giveaways

              To add an extra layer of excitement to the event, Dubai’s partners are offering fantastic raffle prizes and giveaways. Attendees have the chance to win flights, accommodation, activities, and much more in Dubai. This enticing rewards underscore Dubai’s commitment to making dreams come true for East African travelers and provide an added incentive for you to attend and engage with the exhibitors.

              Dubai awaits with open arms, and the Dubai Department of Economy and Tourism is ready to make the connection happen. Don’t miss this chance to unlock the magic of Dubai and embark on a journey filled with endless possibilities.

              KATA News.

              US-Nigeria Air Transport Agreement Expected To ‘Open Skies’ Between the Two Nations

              In a significant development for US-Nigeria air connectivity, the air transport agreement between the two countries, which was provisionally applied more than two decades ago, came into effect earlier this month.

              While only two US airlines connect the US with Nigeria, this agreement is expected to liberalize the aviation sector further, easing the entry of more players, particularly from Nigeria.

              Open skies agreement comes into force

              On May 13, the US-Nigeria Air Transport Agreement came into force, establishing a modern civil aviation relationship with Nigeria consistent with US Open Skies international aviation policy.

              The agreement was provisionally applied in 2000, and the current enforcement will allow unrestricted capacity and frequency of services, open route rights, a liberal charter regime, and open codesharing opportunities. The US Department of State commented, “This agreement with Nigeria is a step forward in liberalizing the international civil aviation sector in Africa and further expands our strong economic and commercial partnership, promotes people-to-people ties, and creates new opportunities for airlines, travel companies, and customers. With this agreement, air carriers can provide more affordable, convenient, and efficient air services to travelers and shippers, which in turn promotes tourism and commerce.”

              Indeed, the US is home to more than 500,000 Nigerian-born US citizens and legal residents and 17,000 Nigerian students. This move seems to be in the right direction, strengthening these ties even further and creating new economic opportunities.

              Only US carriers currently fly between the two countries

              For anyone looking to fly non-stop between Nigeria and the US, there are currently only two options. United Airlines flies thrice weekly between Washington Dulles International Airport (IAD) and Lagos’ Murtala Muhammed International Airport (LOS), while Delta flies daily to Lagos from Hartsfield–Jackson Atlanta International Airport (ATL).

              In the absence of any Nigerian carriers flying between the two nations, some are skeptical if Nigeria can actually extract the benefit from this agreement. Olumide Ohunayo, industry analyst and Director of research, Zenith Travels told BusinessDay, “In that agreement, we were given 10 years head start advantage that Nigerian airlines can go to the USA for 10 years before the American airlines start coming. That was blown away because we didn’t even have an airline that was ready to go to the U.S. “By the time Virgin Nigeria was ready, their ownership structure and the problem they were having with the U.S. and British Bilateral Air Service Agreement stalled Virgin Nigeria from operating and till today we are still stuck with no Nigerian airlines going to the U.S. Arik tried at a time but stopped.”

              Air Piece gets approval

              Things could change soon with Air Peace, the largest airline in Nigeria and West Africa, receiving approval to fly to John F. Kennedy International Airport in New York (JFK) in February this year. The carrier had written to the aviation ministry in January seeking permission to start US operations and received the following reply: “Conveyance of approval to Messrs Air Peace Limited to operate commercial international flight operations into and out of New York.”

              Source: Simple Flying.

              Gulf countries announce unified Schengen style visa

              In a landmark move, six Gulf countries have joined hands to introduce a Schengen-like unified “Grand Visa,” which will let tourists travel from one Gulf country to another without having to obtain another visa.

              The Gulf Cooperation Council (GCC) announced the launch of a single tourist visa, which will be available by the end of 2024, Travel and Tour reported.

              The announcement was made during the 40th meeting of GCC ministers in Oman.

              Travellers obtaining this visa will have unrestricted access to Saudi Arabia, Kuwait, Qatar, the United Arab Emirates, Oman and Bahrain.

              This visa is intended to promote and grow the tourism sector in the area and enhance greater collaboration among like-minded countries.

              In addition, it will also give these oil-dependent countries a chance to increase revenue from non-oil sectors.

              As per reports, the Grand Visa will allow tourists a minimum of a 30-day visa.

              Abdullah Al Saleh, undersecretary for the Ministry of Economy, said during the panel discussion that “all GCC countries have one common market and unified policies. In the tourism sector, the GCC can benefit from both supply and demand sides by having umbrella regulations, policies, and procedures to facilitate growth.

              “Now, with the increased flow of people among the GCC, it is becoming smoother with time.”

              Source:  The News.

              Wings of Change Focus Africa to Address Resilience and Sustainability.

              Geneva – The International Air Transport Association (IATA) announced that the Wings of Change Focus Africa Conference (WOCFA) will return for its second edition under the theme “Towards a More Resilient and Sustainable African Aviation”. WOCFA is taking place in Johannesburg, South Africa, on 2-3 July 2024 with South African Airways as the host airline.

              WOCFA will delve into priorities under IATA’s Focus Africa initiative to strengthen aviation’s contribution to the continent’s economic and social development, along with improving connectivity, safety and reliability for passengers and shippers.

              “Africa’s aviation market holds immense untapped potential, with expectations for traffic to double in the next 15 years. The Focus Africa Initiative has identified key priorities that, if addressed collaboratively and effectively, will bolster Africa’s aviation industry and enhance its socio-economic impact. A year into the Focus Africa Initiative, we have seen progress in areas such as safety, but there is still a long way to go. This year’s IATA’s Wings of Change Focus Africa Conference builds on this progress by addressing critical areas such as safety, security, sustainability, economic development, and the overall resilience of the industry,” said Kamil Alawadhi, IATA’s Regional Vice-President for Africa and the Middle East.

              Professor Malesela John Lamola, Chief Executive Officer of South African Airways will deliver an Opening Keynote Address.“We are delighted to host IATA’s Wings of Change Focus Africa Conference and welcome the aviation industry to our home, Johannesburg. Advancing the air transport industry is critical for Africa’s economic growth. The conference will allow industry leaders to join forces and drive the agenda for a stronger, more resilient African aviation industry,” said Lamola.

              Speakers & Sessions

              Lamola and Alawadhi will be joined by industry leaders from the various areas of aviation in addressing the event, including session tracks on topics such as:

              • Safety
              • Security
              • Boosting Regional Traffic
              • Airport Infrastructure
              • Modern Airline Retailing
              • Sustainability with a focus on Sustainable Aviation Fuel (SAF)
              • Air Cargo
              • Skilled workforce

              Source: IATA.

              Welcome to Addis Ababa!

              Discovering the Vibrant Charms of Addis Ababa!

              Ethiopian Holidays, the tourism wing, of Ethiopian Airlines Group would like to extend its warmest welcome to Addis Ababa!

              Addis Ababa, is a city that sits like a crown atop the Ethiopian mountains, beckoning you to uncover its layers of history, culture, and natural splendor. Ethiopian Holidays guides you to embark on a journey through the heart of Africa’s political and cultural epicenter.

              Perched high in the Ethiopian mountains, Addis Ababa’s mild climate has acted as a magnetic force for centuries, drawing people to its embrace. Today, it stands as the headquarters of major international organizations, including the African Union and the United Nations Economic Commission for Africa, solidifying its position as a diplomatic and political hub.

              As dawn breaks, imagine waking up in the luxurious Ethiopian Skylight Hotel, your room offering panoramic views that unfold like a masterpiece. The sunrise paints the city with hues of gold, and you find yourself captivated by the unfolding day below, where the airport’s plane wings catch the morning glow.

              Venture onto the bustling streets, where coffee shops on every corner entice locals and visitors alike with the warm, aromatic brew that Ethiopia is renowned for. White-robed women gracefully weave through the crowds, their vibrant attire adding a burst of color to the waking city. This is Addis Ababa, a city that truly lives up to its name as the new flower of Africa.

              A trip to the historic heart of Addis Ababa is a must, and Entoto and Unity Parks await you with open arms. Constructed over a century ago, Unity Park’s sprawling oasis spans 40,000 square meters, holding within its walls the political nerve center from which the imperial family once ruled. Wander among ancient Orthodox churches and let the Imperial Banquet Hall and Royal House transport you to eras long past. Discover the recently opened Friendship Park, where tradition and modernization seamlessly coexist. An open-air arena hosts cultural performances, children play in new playgrounds, and a small zoo presents native wildlife. It’s a testament to Addis Ababa’s ability to embrace both its rich traditions and the pulse of contemporary life.

              As you leave the palace grounds, you lose yourself in the labyrinthine alleys of Merkato market. The dizzying array of spices, fabrics, and housewares creates a kaleidoscopic wonderland, and at the open-air Shola Gebeya, the sounds and scents transport you to another world. Street artists in Churchill capture landmark scenes of the city, offering treasured souvenirs of your visit.

              Addis Ababa is a city that captures your senses at every turn. Marvel at great monuments at Arat Killo and Sidist Kilo, standing guard and honoring Ethiopia’s illustrious past. Seek respite in lush parks, where museums and artisans alike showcase the vibrancy of Ethiopian culture. Food vendors tantalize your taste buds with the traditional Injera bread paired with aromatic stews and spices.

              As the sun sinks low, Addis Ababa truly comes alive. Restaurants serving authentic Ethiopian cuisine compete with cultural shows for your evening entertainment. Whether you seek activity or relaxation, Addis Ababa offers it all after dark. From serene memorial parks to lively outdoor bazaars, the city never ceases to surprise and enchant.

              Ethiopian Holidays (ET-Holidays) ensures that the magic of Addis Ababa will stay with you long after your journey through this beautiful nation. The warmth, wonders, and welcoming people of Addis Ababa are sure to leave you enchanted, craving to immerse yourself even deeper on your next visit. This city awaits you, ready to ignite your senses and inspire your adventures. We wholeheartedly invite you to experience it for yourselves. Come, let Addis Ababa weave its spell on you. We hope to welcome you soon!

              Zambia Airways Adds Exciting New Destinations to its Network

              Zambia Airways, the national carrier of the Republic of Zambia, is thrilled to unveil its latest expansion with the introduction of new passenger services to East Africa. Starting on June 27, 2024, the airline will begin operating flights three times a week to two major cities: Dar es Salaam, Tanzania, and Nairobi, Kenya. This new route reflects Zambia Airways’ commitment to enhancing connectivity and fostering trade and tourism between Zambia and East Africa.

              The new service, designated as flight ZN 504, will operate from Lusaka (LUN), the capital of Zambia, to Dar es Salaam (DAR) and Nairobi (NBO). The flights are scheduled for Tuesdays, Thursdays, and Saturdays. This schedule is strategically designed to cater to both business and leisure travelers, providing them with convenient options for planning their trips to these vibrant cities.

              Flight ZN 504 will depart Lusaka at 08:00 AM and arrive in Dar es Salaam at 10:30 AM. After a short layover, the flight will continue to Nairobi, landing at 01:00 PM. This timing allows passengers ample time during the day to commence their activities in either city, whether it’s business meetings or sightseeing. The return flight will follow a similar schedule, ensuring a seamless travel experience for all passengers.

              This expansion is a significant milestone for Zambia Airways as it not only broadens its network but also plays a crucial role in strengthening regional ties. The addition of these routes is expected to boost the airline’s growth and contribute positively to the economic development of Zambia and its East African counterparts. Passengers can look forward to experiencing Zambia Airways’ renowned hospitality and reliable service on these new flights.

              DayFlight NumberDepart LUNArrive DARDepart DARArrive NBODepart NBOArrive LUN
              Tue, ThuZN 50407:0010:3011:1512:3513:2015:20
              SatZN 50407:0011:4513:0513:5015:20

              “The network expansion is reflective of our mission of enhancing regional connectivity and making air transport services affordable for a wide range of customers,” says Thomas Woldesenbet, CEO of Zambia Airways. “The launch of services to Dar es Salaam and Nairobi will further strengthen the ties between Zambia and the two East African sister countries and foster trade and tourism.”

              Source:   Travel and Tour World.