Africa’s aircraft fleet set to more than double by 2045

Africa’s commercial aircraft fleet is expected to more than double by 2045 as rising air travel demand, urbanisation, a growing middle class and improved infrastructure drive expansion across the continent, according to Boeing.

The aerospace company’s 2026 Commercial Market Outlook projects passenger traffic in Africa will grow by nearly six per cent annually over the next two decades, pushing the commercial fleet from about 755 aircraft to 1,625.

African airlines are expected to require nearly 1,200 new aircraft, with single-aisle jets accounting for the largest share as carriers expand domestic and regional networks. Demand for widebody aircraft is also expected to more than double, supporting fleet modernisation and the growth of long-haul routes.

Intra-African travel is forecast to grow faster than the regional average as connectivity improves, while Europe is expected to remain Africa’s largest international passenger market through 2045, supported by tourism, trade and strong economic and social links.

The growth will extend beyond passenger aviation. Boeing expects Africa’s freighter fleet to increase from 60 to 150 aircraft as e-commerce, logistics and high-value exports expand.

The aviation boom is also expected to create significant demand for skills and services. Boeing estimates the continent will require about 75,000 additional aviation professionals by 2045, including 22,000 pilots, 25,000 technicians and 28,000 cabin crew. The company also forecasts a $140 billion market for aviation services, including maintenance, repair, overhaul, modifications and digital solutions.

Shahab Matin, Boeing’s managing director of Commercial Marketing, said Africa’s aviation market was entering a period of sustained growth driven by stronger connectivity, increased intra-African travel and deeper economic ties with global markets.

For African airlines, the outlook points to growing opportunities to expand networks and strengthen the continent’s connections with major tourism and business markets, while highlighting the need for continued investment in aircraft, infrastructure, technology, and aviation talent.

The forecast reinforces the growing role of aviation in supporting Africa’s tourism, trade and economic development as demand for air travel continues to rise.

Source: boeing.mediaroom.com

Kenya Airways appoints Habil Waswani as Acting CEO

Kenya Airways has appointed Habil Waswani as its Acting Group Managing Director and Chief Executive Officer, marking a new chapter in the leadership of the national carrier as it continues to strengthen its operations and advance its transformation agenda.

Waswani, who currently serves as the airline’s Company Secretary and Director of Legal Services and Regulatory Compliance, will assume the role on 15 September 2026, succeeding Captain George Kamal.

Kamal has served in Kenya Airways’ executive leadership for more than four years, initially as Chief Operating Officer, before taking on the role of Acting Group Managing Director and CEO in December 2025.

During his tenure, Kamal brought extensive aviation expertise to the airline and played an important role in strengthening operational stability. He also guided the carrier through an executive transition while supporting the implementation of its turnaround strategy.

The Kenya Airways Board has expressed its appreciation for Kamal’s commitment, leadership, and dedication to the airline, recognizing the contributions he has made during his time with the carrier. He will remain with Kenya Airways through a transition period, supporting continuity as Waswani assumes the acting role.

Waswani brings more than two decades of experience in corporate and commercial law, governance and regulatory affairs. Since joining Kenya Airways, he has been closely involved in the airline’s legal, regulatory and corporate affairs, giving him a strong understanding of the organization and the aviation environment in which it operates.

His appointment provides continuity at a significant point in Kenya Airways’ journey as the airline continues to focus on operational reliability, customer experience, network and fleet optimization, sustainability and a return to sustainable financial performance.

Kenya Airways remains a key connector between Africa and the world, linking Kenya to major destinations across the continent, Europe, Asia and the Middle East. Through its extensive network, the airline continues to play an important role in supporting trade, tourism and business connectivity while strengthening Nairobi’s position as a regional aviation hub.

The Board has commenced a competitive process to recruit a substantive Group Managing Director and CEO, while reaffirming its commitment to the airline’s long-term transformation and growth ambitions.

As Waswani prepares to take the helm in an acting capacity, Kenya Airways enters its next phase with a clear focus on building on the progress made, maintaining operational momentum and continuing to deliver on its role as The Pride of Africa.

26 Years On, Spotlight Travel Expo Keeps Africa’s Travel Trade in Business

A travel exhibition can fill a room. A B2B platform has to fill appointment books.

That distinction is at the heart of the Spotlight Travel Expo, which has spent the past 26 years connecting Africa’s travel trade with airlines, hotels, destinations, tour operators, destination management companies and other suppliers.

The latest Nairobi edition, held from September 1–3, brought together more than 350 travel professionals and over 50 exhibitors, turning the event into a concentrated marketplace for meetings, product discovery and commercial conversations.

For two days, travel agents from across Kenya moved through a program of scheduled B2B meetings, product showcases, networking sessions, and prize draws, meeting suppliers they would otherwise have to reach via multiple sales calls, international trade shows, or overseas visits.

The turnout also stretched beyond Nairobi. KATA members traveled from the Coast, Kisumu and Eldoret, bringing different regional markets into the same trading space.

It is a format that increasingly sits comfortably within the broader MICE (Meetings, Incentives, Conferences and Exhibitions) economy, where the value of an event is measured not only by attendance but by the business relationships and transactions it creates.

Globally, business events attracted an estimated 1.65 billion participants in 2025 and generated US$1.3 trillion in direct spending, according to the Events Industry Council and Oxford Economics. Their wider economic contribution reached US$3.1 trillion in business sales and US$1.8 trillion in global GDP.

Africa’s business-events market has its own considerable footprint. Earlier EIC and Oxford Economics research put direct business-events spending on the continent at US$23.4 billion, involving 80.6 million participants and supporting approximately 328,000 direct jobs.

Kenya is seeking a larger share of that market. The country hosted 21 international association meetings in 2023, ranking third in Africa, while Nairobi has emerged as one of the continent’s established business-events destinations.

But the MICE economy is not built only around large conferences.

Trade exhibitions such as Spotlight play an important role in the ecosystem by bringing buyers and sellers to the same table, creating the conditions for introductions to become partnerships, partnerships to become contracts, and contacts to become repeat business.

That commercial focus has been central to Spotlight’s expansion. The series has now staged more than 150 editions across more than 15 African cities, connecting thousands of travel professionals over more than two decades.

Houston Travel Marketing Services founder Derek Houston, who has driven the platform for 26 years, has described the wider objective as promoting Pan-African travel and creating stronger connections across the continent’s travel trade.

The Nairobi edition showed what that approach looks like on the ground: hundreds of buyers, dozens of suppliers and a tightly structured schedule designed to maximize the number of commercial conversations taking place under one roof.

And the platform is taking those conversations to another Kenyan market.

Mombasa will host its first Spotlight Travel Expo on November 26, 2026, bringing the trade-show format to the Coast and creating another meeting ground for Kenya’s travel industry.

INDUSTRY LEGEND | Celebrating Charles Gikundi: 56 Years, From the Village to a Travel Veteran

When Charles Gikundi joined East African Airways on October 3, 1970, he walked into an aviation industry that connected three newly independent East African countries and extended far beyond them. The airline flew to destinations across Africa, Europe, the Middle East, and Asia, with Nairobi at the center of a network carrying the region’s ambitions.

Gikundi was young and fresh from school. He had come from the village to Nairobi to find work and found himself dealing with airline tickets at a time when travel agents worked with two essential references: the ABC timetable for flights and the APT for fares. “It was not simple for me, a village boy brought to town to work on tickets and matters of travel,” he recalled at the 2026 KATA AGM and Convention.

East African Airways was a substantial operation. By 1975, it employed about 4,700 people and operated 16 aircraft, while its network included cities such as London, Rome, Frankfurt, Bombay, Cairo and Zürich. Its fleet included Super VC-10s, Comets and Fokker Friendships, aircraft from an era when flying was still an event rather than the routine it would become.

The airline did not survive the decade. East African Airways ceased operations in 1977, leaving Kenya, Uganda and Tanzania to establish separate national carriers, with Kenya Airways emerging as Kenya’s flag carrier.

Gikundi had already moved to Air France. He remembers the period with a smile: “I learned about wine and finer things in life.” There, he continued to expand his knowledge of international travel and eventually decided to leave his employment and build a company of his own.

By then, Kenya’s travel market was growing. International visitor arrivals had risen from roughly 340,000 in 1970 to more than 800,000 by 1990, while Kenya Airways had established itself as the country’s new national carrier. The airline carried about 643,000 passengers in 1990; five years later, the figure was around 1.8 million.

That was the market into which Gikundi registered Charleston Travel in 1990. The company began operations the following year, at a time when Kenya was attracting more tourists, international businesses and business travelers, and the travel agency was becoming an increasingly important link between airlines and customers.

The early operation was a “one-man show”, as Gikundi describes it. Some companies were reluctant to trust a small operator, while financing the business required him to pledge personal assets as collateral for loans. “I was a lone operator,” he said. “Some companies could not trust me.”

Eventually, he changed the structure of the business. Gikundi brought in partners and sold shares to other directors, a decision he now regards as one of the most important he made. “It is the best decision I made,” he said. “When the partners came, we moved from 20 employees to 50, then 100, then 150,” Gikundi recalled. By 2013, about 90 percent of Charleston’s clients were corporate customers. The company had also established a MICE department and was looking at Tanzania, Rwanda, Uganda and Somalia.

In January 2013, Charleston partnered with FCM Travel Solutions and was rebranded as FCM Travel Solutions Kenya. At the time, the international FCM network covered more than 75 countries.

FCM Travel Solutions Kenya continued to build its corporate travel business, handling corporate travel alongside meetings, incentives, conferences, and exhibitions. Its regional plans included expansion into emerging markets in East Africa and beyond.

The travel desk was changing too. Computerized reservations and electronic ticketing were replacing the paper-heavy processes Gikundi had known. Online booking brought fares and schedules closer to travelers, while corporate travel management increasingly involved coordinating flights, hotels, meetings, and travel across multiple destinations.

Then came 2020.

FCM Travel Solutions Kenya marked the business’s 30th anniversary as COVID-19 brought international travel to a near halt. Aircraft that had spent their lives crossing continents were suddenly parked for weeks and months, airports emptied, and travel companies faced a crisis unlike anything Gikundi had experienced in his career.  “When airlines started parking aircraft in graveyards and putting red blankets on the engines, it scared me,” Gikundi said. “Seeing airplanes going to sleep took away my own sleep.”

The company closed its office, and Gikundi found himself confronting the possibility that the industry he had known since leaving school might not return. “I thought travel had come to an end.” The company had about 35 employees when the pandemic struck. There were salaries to think about, families depending on the business, and a travel industry with almost no travel. Gikundi’s response was short: “We can’t shut down.”

The business survived the pandemic, and in 2026, the company, founded as Charleston Travel 36 years earlier, is operating as FCM Travel Solutions Kenya, while Gikundi has spent 56 years in the travel industry.

The market has changed in scale. Kenya recorded about 2.4 million international visitors in 2024, generating Sh452.2 billion in tourism earnings. In 2025, international arrivals rose to about 2.7 million, while tourism earnings passed Sh500 billion. The paper ticket of 1970 had given way to electronic tickets, online bookings and digital distribution. The travel agency desk had moved from printed schedules and fare books to systems that could search and price journeys in seconds.

Gikundi is now focused on succession. He says the people around him are strategic partners carrying the company’s vision. “Succession is something that we need to think seriously about,” he said. “I’m confident the business is in good hands. It will stand the test of time.”

His advice to those coming into the industry is brief. “We must be dedicated. Be resilient. It gets tough.” He also recalls a lesson from M.P. Shah: “Don’t leave anything in yourself. Give everything.”

At the KATA convention, under the theme The Journey: Build to Last, Gikundi put his own definition to the test of time: “The true measure of success lies not only in what we build today, but in what endures for generations.”

In 1970, he was issuing tickets. Fifty-six years later, he is still in the travel business, looking at the people who will take it into its next chapter.

KATA Deepens Engagement with Coast Travel Agents Through Training and Industry Partnerships

The Kenya Association of Travel Agents (KATA) is stepping up efforts to strengthen the capacity and business opportunities of travel agents at the Coast through a series of engagements focused on technology, airline partnerships and industry collaboration.

The engagements brought together KATA and key industry partners including Triply, Safarilink and Amadeus, with discussions centred on training travel agents on technology platforms, strengthening commercial relationships and creating opportunities for business development.

A key component of the engagement was training Coast-based travel agents on the Triply platform, aimed at helping them better understand and utilise digital tools to support their day-to-day operations and improve the services they provide to travellers.

The training forms part of the broader industry shift towards technology-enabled travel distribution, as agencies increasingly rely on digital platforms to access travel products, manage bookings and improve efficiency.

Building capacity at the Coast

For KATA, the engagements are also part of a wider capacity-building agenda aimed at ensuring that travel agents outside Nairobi have access to the same industry knowledge, tools and commercial opportunities.

The Coast remains one of Kenya’s key tourism and travel markets, supported by its strong leisure, inbound and outbound travel activity. Strengthening the capabilities of agencies operating in the region is therefore important to the growth and competitiveness of the wider travel trade.

Through direct engagement with agents, KATA seeks to understand the challenges facing businesses on the Coast while connecting members with suppliers and technology providers to support their growth.

Strengthening airline-agent relationships

The engagement with Safarilink provided an opportunity to further strengthen relationships between the airline and travel-agent community.

Discussions focused on areas of mutual interest, including business development and strengthening collaboration between airlines and agents.

Closer engagement between travel agents and airlines enables agents to better understand available products and services while giving suppliers an opportunity to receive direct market feedback from the agencies selling their products to travellers.

For Coast-based agents in particular, access to reliable domestic and regional air connectivity remains an important component of their ability to serve both leisure and corporate travellers.

Technology as a business enabler

The Amadeus engagement and workshop further reinforced the importance of technology and digital solutions in the travel agency business.

As the industry continues to evolve, travel agents are increasingly expected to work with technology that enables them to access inventory, manage bookings efficiently and provide faster and more informed service to customers.

Training and practical exposure to these platforms can therefore play an important role in helping agencies improve productivity and remain competitive in an increasingly digital travel environment.

Partnerships beyond the traditional model

The engagements reflect KATA’s broader approach to industry partnerships — moving beyond traditional stakeholder relationships towards practical collaboration that delivers value to travel agents.

For suppliers and technology companies, engagement with agents provides an opportunity to demonstrate products directly to the businesses that interact with travellers every day.

For travel agents, such engagements provide access to information, training, commercial conversations and opportunities to build stronger relationships with industry partners.

KATA’s continued engagement with Triply, Safarilink and Amadeus therefore comes at a time when the travel industry is undergoing rapid changes in technology, distribution and consumer behaviour.

The Association is expected to continue facilitating similar engagements as part of its efforts to strengthen professional capacity, promote business development and ensure its members remain connected to evolving opportunities across the travel ecosystem.

Kenya’s Aviation Sector Hit by Fresh Workers’ Strike as Flight Delays Mount at JKIA

Flight operations at Kenya’s main airports were disrupted on Sunday after aviation workers resumed industrial action, leaving passengers facing lengthy delays and uncertainty over departures.

The disruption was most pronounced at Jomo Kenyatta International Airport (JKIA) in Nairobi, Kenya’s main international gateway, where passengers reported extended waiting times as airlines struggled with operational delays.

The Kenya Airports Authority (KAA) confirmed that some departing flights at its airports were experiencing delays and advised passengers to contact their respective airlines for the latest information on their flight status.

KAA said it was working with aviation agencies, airlines and other stakeholders to manage the situation and minimise disruption to airport operations. The authority did not initially provide details on the cause of the delays in its passenger advisory.

The disruption came as members of the Kenya Aviation Workers Union (KAWU) downed their tools at the Kenya Airports Authority, Kenya Civil Aviation Authority (KCAA) and Jambojet.

KAWU Secretary-General Moss Ndiema confirmed the strike, saying workers would remain on strike until their grievances were addressed. The union has cited unresolved issues including collective bargaining agreements, remuneration, employment contracts, job security and career progression.

Kenya Airways reports delays of more than three hours

The disruption has directly affected airline schedules at JKIA.

Kenya Airways issued a customer update on Sunday warning passengers of delays of between two and three hours on departures from JKIA, attributing the disruption to ongoing air traffic control challenges.

In a subsequent update, the national carrier reported that only 30 per cent of its scheduled flights had departed by 2:00 p.m. East Africa Time. Flights that had departed were operating with an average delay of two to three hours, while some subsequent departures were experiencing delays of more than three hours.

The airline said it was continuing to monitor the situation and work with relevant stakeholders as efforts continued to manage the disruption.

The distinction between the causes cited by the different stakeholders is significant. While KQ has referred to air traffic control challenges affecting its operations, KAWU has publicly linked the disruption to the workers’ industrial action, while KAA has described the immediate situation as delays affecting some departing flights.

Jambojet operations also affected

Jambojet, which is among the employers targeted by the industrial action, has also been affected by the disruption.

The airline operates a substantial domestic network from Nairobi, meaning delays at JKIA have the potential to affect both domestic passengers and travellers connecting to international services.

The current disruption follows a previous aviation labour dispute that was temporarily resolved after government intervention and negotiations with the union. The latest strike therefore represents a renewed escalation of longstanding disagreements between the union, aviation agencies and affected employers.

Passengers left waiting for updates

At JKIA, passengers have faced prolonged waits as airlines work through delayed schedules.

The disruption is particularly significant for passengers travelling on international itineraries, where a delay on the first sector can result in missed connections, onward travel complications and additional accommodation or rebooking requirements.

KAA has urged passengers to contact their airlines directly before travelling to the airport and to plan their journeys accordingly. The authority said it would issue further updates as the situation develops.

Airlines and travel agents are consequently dealing with passengers seeking information on revised departure times, missed connections and possible rebooking options.

Stakeholders seek to contain disruption

The latest developments have placed Kenya’s aviation stakeholders under pressure to restore normal operations while negotiations over the workers’ grievances continue.

KAA says it is coordinating with aviation agencies, airlines and other stakeholders to minimise the impact on passengers and keep airport operations moving.

KAWU, meanwhile, maintains that the industrial action will continue until its outstanding concerns are addressed. The union’s grievances include claims relating to salary structures, implementation of collective bargaining agreements, prolonged contracts and career progression.

For now, there is no indication of a complete shutdown of Kenya’s airports. Flights continue to operate, but schedules remain significantly affected, particularly at JKIA.

Passengers are being advised to verify their flight status directly with their airline before heading to the airport and to allow for substantially longer travel times.

The situation remains fluid, with airlines, airport authorities, aviation agencies and the workers’ union expected to provide further updates as negotiations and operational efforts continue.

IndiGo Marks 20 Years as India–Kenya Tourism Opportunities Expand

IndiGo’s growing international network is creating new opportunities for Kenya’s travel trade to tap into India’s tourism market, as the airline marks 20 years of operations.

The Indian carrier, which began operations in August 2006 with a single aircraft, now has a fleet of more than 430 aircraft serving over 140 destinations in India and international markets.

Its expansion into Africa has given Kenyan travellers direct access to Mumbai while opening a wider gateway into India’s extensive domestic network. IndiGo launched daily nonstop flights between Nairobi and Mumbai on August 5, 2023, making Nairobi its first destination in Sub-Saharan Africa.

The connection has strengthened access between the two markets for tourism, business and visiting-friends-and-relatives travel, while giving Kenyan travel agencies another platform through which to package and sell India.

The opportunity is not limited to Mumbai. Through its extensive domestic network, IndiGo connects passengers onwards to a wide range of Indian destinations, allowing travel agents to develop itineraries around India’s varied tourism offering, from major cities and cultural attractions to leisure and pilgrimage destinations.

For Kenya’s travel trade, this creates an opportunity to move beyond selling India primarily as a single-destination market and instead develop multi-city itineraries that combine different experiences within the country.

The potential was highlighted during a recent courtesy visit to the Kenya Association of Travel Agents (KATA) by Kaizad Postwalla, IndiGo’s Head of Sales – International Markets, and Suhaina Nazeer, Senior Sales Manager – International Markets.

The discussions focused on strengthening the IndiGo-KATA partnership, promoting India as a tourism destination and helping Kenyan travel agents identify opportunities to market the destination to their clients.

The engagement also points to a broader role for travel agencies in expanding tourism between the two countries. With airlines increasing connectivity, agents can help convert available capacity into actual tourism flows by developing products, advising travellers and connecting customers with destinations beyond the major gateways.

Postwalla, who took up his current role in November 2025, brings more than two decades of aviation and international sales experience from senior positions at Air India, Vistara and Singapore Airlines. He now oversees IndiGo’s international sales strategy at a time when the airline is accelerating its global expansion.

Skyline Rep Services, IndiGo’s General Sales Agent in Kenya, works with the local travel trade to support the airline’s presence and develop the market.

The airline’s 20th anniversary comes as IndiGo moves from being primarily an Indian domestic carrier into a significantly larger international player. Its fleet and network expansion provide the capacity to connect more markets while giving travel agents access to a growing range of destinations.

For Kenya, the India opportunity extends beyond air connectivity. Stronger links can support tourism, business travel and wider commercial ties between the two markets, while giving Kenyan travel agencies a larger destination portfolio to sell.

The challenge now is to turn connectivity into sustained two-way tourism growth. For IndiGo and Kenya’s travel trade, closer cooperation could be key to unlocking that potential.

Dubai looks to stronger second half as air connectivity recovers

Dubai is entering the second half of 2026 with signs of recovery in air traffic, creating fresh opportunities for travel agents to rebuild demand for the destination following significant disruption to regional aviation earlier in the year.

Dubai International Airport (DXB) handled 31.5 million passengers in the first six months of 2026, according to Dubai Airports, although this represented a 31.3 per cent decline from the 46 million passengers recorded during the same period in 2025.

The decline reflects the impact of regional airspace disruptions on Gulf aviation during the first half of the year. However, traffic began recovering steadily during the second quarter, rising from 3.5 million passengers in April to 4.5 million in May and five million in June.

Dubai Airports said the return of international airlines, improving connectivity and stronger aircraft load factors were pointing to renewed demand ahead of the traditionally busier second half of the year.

For Kenyan travel agents, the recovery presents an opportunity to reposition Dubai for the upcoming travel season, particularly as airlines restore capacity and travellers begin making holiday, shopping, family and business travel plans.

The destination remains one of the key international gateways available to Kenyan travellers. Emirates currently operates the Nairobi–Dubai service, with the airline’s Kenya website listing return Economy fares to Dubai from USD643 for travel between August 25 and October 15, 2026.

The five-hour Nairobi–Dubai flight also gives agents a relatively short-haul international option when packaging Dubai holidays, stopovers and onward journeys.

The opportunity extends beyond Dubai as a transit point. Travel agents can package the city around shopping, family entertainment, beaches, dining, culture and heritage, outdoor activities and other experiences, allowing clients to purchase a complete holiday rather than simply an air ticket.

Dubai’s aviation recovery is also important to the wider international travel market. By the end of June, DXB was serving about 50 international airlines connecting the city to 217 destinations across 99 countries.

The figures point to the importance of Dubai not only as a destination but also as a major connecting hub for travellers moving between Africa, Asia, Europe and other international markets.

For Kenyan agents, this creates an opportunity to sell Dubai in two ways: as a standalone leisure destination and as part of a wider itinerary.

The current recovery also allows the travel trade to rebuild consumer confidence around travel through the Gulf. Rather than focusing solely on the disruption experienced earlier in the year, agents can use the restoration of capacity and improving connectivity to engage customers planning travel in the coming months.

The timing is particularly important as the final quarter traditionally brings stronger international travel demand, including family holidays, shopping trips, business travel and end-of-year vacations.

For the Kenyan travel trade, the commercial message is therefore shifting from disruption to opportunity: as airline capacity returns and traffic at DXB strengthens, agents have an opportunity to actively package and promote Dubai while monitoring fares, airline schedules and destination offers.

With Dubai connected to a global network of destinations and Emirates continuing to provide a direct link from Nairobi, the destination remains an important product for Kenyan travel agents seeking to diversify their international holiday portfolio and generate additional value from outbound travel.

The recovery at DXB will ultimately depend on the continued restoration of airline capacity and stability across regional aviation. But the steady increase in passenger volumes through the second quarter provides an early indication that demand is returning—and gives travel agents a timely opportunity to put Dubai back at the centre of their outbound travel sales strategy.

Jambojet Returns to Entebbe After Six-Year Hiatus

Jambojet is returning to Uganda, reopening the Nairobi–Entebbe route on October 1 after a six-year suspension, in a move that adds new capacity to one of East Africa’s key travel corridors and strengthens links between Kenya and Uganda.

The Kenya Airways-owned low-cost carrier will operate daily non-stop flights between Jomo Kenyatta International Airport and Entebbe International Airport, with one-way fares starting from about KSh22,950.

The return marks the revival of a route that holds particular significance for Jambojet. Entebbe was the airline’s first international destination when it launched the route in 2018, before the COVID-19 pandemic forced the suspension of its regional operations.

Jambojet Chief Executive Officer and Managing Director Karanja Ndegwa said the return forms part of the airline’s wider regional expansion strategy.

“Our return to Uganda is a strategic step forward in our mission to strengthen regional connectivity,” Ndegwa said. “We see significant opportunities to support business, tourism and trade between Kenya and Uganda while providing travellers with an affordable, reliable and convenient flying experience that Jambojet is known for.”

Daily service

The airline will operate the route using its De Havilland Dash 8-400 aircraft.

Flight JM8522 will depart Nairobi at 9:30 am, arriving in Entebbe at 11 am. The return flight, JM8523, will leave Entebbe at 11:40 am, arriving in Nairobi at 1:10 pm, according to the published schedule.

The approximately 90-minute service will give passengers another direct option between the two cities, while putting additional capacity into a market already served by other carriers.

Jambojet will also carry cargo and parcels on the route, creating an additional channel for trade between the two countries.

A route with regional significance

The Nairobi–Entebbe corridor extends well beyond leisure travel.

The route supports business travel, tourism, government movement, trade and family travel between two closely integrated East African markets.

Jambojet’s return also comes as the airline expands beyond its established domestic network. The carrier currently has 11 aircraft, having expanded its active fleet in April, and has identified regional routes as part of its next phase of growth. It also recorded an 86.45 per cent on-time performance in July 2026, according to the airline.

For Uganda’s tourism industry, the additional Nairobi capacity creates another opportunity to tap into Kenya’s large aviation network. Ugandan travellers can use Nairobi as a gateway to Kenya’s coast, including Mombasa, Diani, Malindi and Lamu, while Kenyan travellers gain another option for reaching Uganda.

The route can equally support multi-destination itineraries combining Kenya’s wildlife and coastal attractions with Uganda’s safari, nature and cultural experiences.

Six years later

Jambojet first entered Uganda in 2018 as part of its international expansion, but the pandemic brought the service to an abrupt end as airlines across the region cut capacity and concentrated on rebuilding domestic networks.

The return comes with a different operating environment.

East African travel has recovered, regional business links have strengthened and airlines are once again adding capacity as demand grows.

For Jambojet, Entebbe is therefore more than the reopening of an old route. It is a test of how far the low-cost model can travel beyond Kenya—and a renewed attempt to connect two of East Africa’s most closely linked markets.

From October 1, the Nairobi–Entebbe route will once again be part of Jambojet’s network, six years after the pandemic put the connection on hold.

Africa’s National Carriers Are Going Digital, But Travel Agents Still Matter

As Africa’s national carriers expand their networks and move deeper into digital distribution, travel agents remain embedded in the business of selling air travel, with airlines increasingly using technology to bring the two sides closer together.

Ethiopian Airlines offers a telling example.

The Ethiopian flag carrier reported $9.1 billion in revenue for the 2025/26 financial year, a 20% increase, after carrying 20.7 million passengers, according to Reuters. The airline also added nine aircraft during the year as it continued expanding its network and connectivity through Addis Ababa.

Behind that growth is a distribution system that extends well beyond the airline’s own website and ticket offices.

Ethiopian’s agency programme currently covers more than 700 IATA, non-IATA and NDC agencies across more than 60 countries, with the airline offering agencies access to its content, booking capabilities and commercial support.

Its NDC strategy is particularly significant. Rather than removing travel agents from the distribution chain, Ethiopian is connecting them to its newer retailing infrastructure, allowing travel sellers to access airline content, products and services through modern technology.

The result is a travel market in which the question is no longer simply whether passengers book directly with airlines or through agents. Increasingly, both channels are being connected to the same airline inventory and retailing systems.

The money moving through agencies

Kenya provides a useful measure of the scale of the travel-agent channel.

Travel agencies accredited through IATA’s Billing and Settlement Plan processed more than Sh74 billion in airline ticket sales in Kenya in 2025, illustrating the volume of air travel business moving through the agency distribution system.

The figure is not airline revenue and does not represent sales for a single carrier. It does, however, put the agency channel’s scale into perspective in one of Africa’s most important aviation markets.

Globally, IATA’s BSP handles more than $240 billion in annual settlements, connecting hundreds of airlines with tens of thousands of accredited travel agencies.

For airlines operating across multiple markets, that infrastructure provides access to a distribution network that extends well beyond their own digital platforms.

KQ is building the same bridge

Kenya Airways is following a similar path as it modernises its relationship with the travel trade.

The national carrier has been recognising travel agencies using measures including revenue contribution, market share and year-on-year growth, providing a direct indication of how airline management evaluates agency performance.

At the same time, KQ has been expanding access to its NDC content.

Its NDC trade platform enables agencies to search, price and book Kenya Airways products while providing access to additional services through a more modern distribution environment.

The airline has also expanded NDC access beyond traditional IATA-accredited agencies, allowing more travel sellers to connect to its content through technology partners.

The shift is important because NDC is often described as an airline-versus-agent story.

In practice, the technology is increasingly becoming an airline-and-agent story.

From ticket sellers to digital distribution partners

The traditional travel-agent relationship was relatively straightforward: an airline supplied the seat, while the agent marketed and sold it to the customer.

Modern airline retailing is considerably more complex.

Airlines want greater control over how fares, branded products, baggage, seats, upgrades and other ancillary services are presented and sold. Travel agencies, meanwhile, want access to that content without losing the ability to compare options, serve customers and manage complex itineraries.

NDC provides a technological bridge between the two.

For airlines such as Ethiopian and Kenya Airways, it creates a way to distribute richer content through travel sellers while retaining greater control over their products.

For agencies, it provides access to airline content that increasingly goes beyond the basic fare-and-seat transaction.

That is particularly relevant in Africa, where travel can involve multiple airlines, cross-border connections, corporate travel, group movements and complex itineraries.

The national-carrier network effect

The importance of the relationship becomes clearer when viewed against the expansion of African aviation.

Ethiopian’s 20.7 million passengers demonstrate the scale that can be generated when a national carrier develops a large hub-and-spoke network.

Kenya Airways, meanwhile, provides a key East African network linking Nairobi with regional and international destinations.

For both airlines, the value of a route does not end with passengers who find and purchase a ticket directly from the carrier.

Every additional distribution point expands the number of places where the airline’s network can be discovered, priced and sold.

This is particularly important for destinations where travellers may not know which carrier operates the route, where itineraries involve multiple sectors, or where corporate and group travel requires specialist handling.

The travel agent therefore occupies a different position in the modern airline ecosystem.

It is no longer simply about issuing a ticket.

It is about distribution, market reach, customer access and increasingly, digital retailing.

A relationship being rewritten

Africa’s airline industry is moving towards a distribution model in which direct sales and travel-agent sales can coexist rather than compete for the same space.

Ethiopian’s growing NDC ecosystem, KQ’s expanding trade platform and the billions of shillings flowing through Kenya’s agency settlement system point to the same evolution.

The technology is changing.

The commercial relationship is changing.

But the underlying business remains remarkably familiar: airlines need passengers, passengers need access to airline products, and travel agents remain one of the channels through which that market connects.