Investing in travel insurance might seem tedious, but it can save you from significant financial loss and stress, allowing you to focus on enjoying your vacation.
Travel insurance protects you from certain financial risks and losses that can occur while you’re out exploring another part of the country or the world. These are typically things you couldn’t have predicted and didn’t see coming, from lost luggage to severe weather issues causing a trip or tour to get cancelled.
Southern Living talked with some experts in the insurance and the travel space for the lowdown on this practical yet essential piece of traveling.
What Does Travel Insurance Cover?
Travel insurance coverage varies by company and plan. Policies aren’t one-size fits-all, and there are a range of options to suit all different kinds of travelers and their individual needs.
Lauren Gumport, VP at Faye Travel Insurance, says you’ll often find providers offering a handful of add-ons, if relevant. For example, rental car coverage, vacation rental damage protection, or extreme sports.
“These extras will increase the cost of your policy, while of course also boosting your coverage,” notes Gumport.
A great many people elect to protect their trip with travel medical insurance, since health insurance coverage in the United States doesn’t expand to overseas travel typically. This is why Dana Lewis, Dallas-based owner of DWD Travel & Destination Weddings, says it’s especially important to purchase travel insurance when going out of the country.
“I can’t imagine a scenario where I wouldn’t purchase travel insurance!” she adds.
Who Should Get Travel Insurance?
Travel insurance isn’t just for people who travel often, though frequent travelers may opt for an annual plan instead of buying insurance for an individual trip. It’s really up to what you need, and it’s worth noting that it’s fast and easy to get a free travel insurance quote. You can compare and contrast plans without committing.
Lewis encourages her clients to purchase travel insurance, no matter the travel circumstances. It’s not about a certain type of traveler, she says, since “any age, any person traveling out of their home country, or even in their own country, would benefit if something should happen.”
Gumport agrees that domestic and international travelers should be insured. Basically, “anyone traveling who wants peace of mind in the chance that things go wrong,” should purchase travel insurance.
“Like any insurance, hopefully you never need to utilize it, but should you need it, travel insurance is a lifeline,” says Lewis.
How To Select A Plan
Daniel Durazo, director of external communications at Allianz Partners USA, points to different offerings based on travelers’ needs and budgets. Travelers who take multiple trips a year may save money by purchasing an annual plan while travelers on a budget with few pre-paid expenses may opt for a single trip emergency medical plan to get coverage for medical emergencies and emergency medical transportation, explains Durazo.
It’s important to do your homework, says Gumport, who suggests reading reviews of travel insurance companies. See what fellow travelers are saying before you select a company and policy. Then go about getting a quote based on your total estimated trip cost, destination(s), members of your travel party, and what add-ons are available to supplement your policy with, advises Gumport.
“Many travelers love the ability to Cancel for Any Reason (CFAR). This type of protection lets you nix your trip, just because you feel like it,” adds Gumport.
When To Select A Plan
Durazo suggests purchasing a plan at the same time you book your trip. Many travel insurance plans are offered with a 15-day “free look” review period to ensure the plan you selected is the right fit. If it’s not, you can simply change your policy or request a full refund.
That said, you can wait until the last minute to purchase trip coverage. Buying early or at the time you’ve booked the trip and have the trip’s financials in order offers greater protection, but if you’re headed out of town in a couple of days and suddenly decide you ought to have a travel medical policy, you can still purchase travel insurance.
Bottom line? “Travel insurance is designed to protect you and your vacation from covered, unexpected events, so don’t risk your perfectly-planned trip by leaving without it,” says Durazo.
Kuriftu Resort & Spa, a pioneer in Ethiopia’s luxury hospitality industry for over two decades, continues to redefine excellence with the launch of the Kuriftu Resort & Spa African Village. Located in Ashewa Meda on the outskirts of Addis Ababa, this new resort is a celebration of Africa’s rich cultural heritage and its modern aspirations. With a design inspired by the continent’s diversity, the African Village pays homage to all 54 African nations, offering a unique blend of tradition and luxury.
Marking a significant milestone, Kenya will be the first nation celebrated in the resort’s themes, with its vibrant culture and heritage featured prominently in the design and offerings. The resort’s dedication to showcasing Africa’s unity and diversity begins with Kenya in the months of February and March 2025, setting the tone for a truly pan-African experience.
The African Village offers 54 luxury villas, each inspired by a different African nation, immersing guests in the art, cuisine, and traditions of the continent. Situated near Addis Ababa’s key diplomatic landmarks, the resort provides breathtaking panoramic views of the city while serving as a hub for business, leisure, and cultural exchange.
The resort features a range of state-of-the-art facilities. Its nine modern conference halls, including a multi-purpose venue with a capacity for 932 guests, are equipped with cutting-edge technology and panoramic views, making them ideal for high-profile gatherings and celebrations. Dining experiences at the resort include the 1963 Restaurant, named in honor of the founding year of the Organization of African Unity. This restaurant offers rotating menus showcasing dishes from across the continent, alongside a core menu inspired by Ethiopian cuisine. The Summit Grill, located at the highest point of the resort, combines international dining with spectacular views of Addis Ababa, accommodating up to 1,000 guests for events or weekend brunches.
Wellness and relaxation are integral to the resort’s offerings. Its indoor swimming pool, illuminated by natural light through a skylight roof and adorned with vibrant African artwork, provides guests with a serene retreat. The spa features African-inspired treatments, Moroccan baths, steam rooms, and a range of wellness services, including reflexology and a fully equipped gym.
At the heart of the African Village is a mission to promote inter-African tourism and cultural exchange. By bringing together all 54 African nations under one roof, the resort creates a space for collaboration, learning, and celebration of the continent’s shared heritage. It is designed to be a hub for diplomatic gatherings, cultural conferences, weddings, and social events, encouraging cross-border connections.
Tadiwos Getachew Belete, CEO and Founder of Kuriftu Resorts & Spa, described the African Village as “a living tribute to Africa’s culture, community, and craftsmanship.” He emphasized that this addition to Kuriftu’s portfolio – which includes Bishoftu, Entoto, Lake Tana, and Awash Falls – reflects the brand’s commitment to celebrating African heritage through world-class hospitality.
“Kuriftu Resort & Spa African Village is more than just a retreat,” Belete said. “It is a space designed to immerse guests in the vibrant traditions, artistry, and natural beauty of Africa. From its uniquely designed architecture to curated cultural experiences, we aim to create an environment where guests can connect deeply with the essence of this great continent.”
With Kenya leading the way in its celebration of African culture, the African Village is poised to become a beacon of unity, luxury, and innovation in African hospitality.
Dubai, United Arab Emirates – Dubai Festivals and Retail Establishment (DFRE), part of the Dubai Department of Economy and Tourism (DET), has unveiled its 2025 Retail Calendar, featuring an incredible line-up of citywide events and activities to further enhance the retail landscape. The 2025 programme of festivals and events promises a continuous celebration of shopping, entertainment, and cultural experiences that will delight all interests, and visitors and residents of all backgrounds.
Aligning with the ambitious goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure, and make it the best city to visit, live and work in, the 2025 Retail Calendar programme builds on this vision with 18 unique events. Among them will be: the iconic Dubai Shopping Festival (DSF), the world’s longest-running retail festival; Dubai Summer Surprises (DSS), a great time to visit Dubai providing the ultimate in summer fun with citywide offers; Ramadan in Dubai, a celebration of community and the spirit of togetherness, offering a seasonal backdrop of unique culinary experiences, retail offerings, and events; and Eid in Dubai, an important date in the Islamic calendar and celebrated by Muslims all over the world, with families customarily exchanging gifts and donating to the less fortunate during this time. Each of these events is specifically curated to cater to different preferences with personalised experiences for millions of residents and tourists around the world.
Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment (DFRE), said: “Driven by the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to elevate the city’s position as a global events hub, the 2025 Retail Calendar is structured around a full year of carefully selected seasonal festivals and campaigns. In addition to catering to the interests of our citizens and residents, and reflecting the diverse population of Dubai, the calendar is aligned with the preferences of business travellers and leisure tourists. By enabling Dubai to make the most of the anticipated increase in visitor footfall over the coming year, this approach not only supports the growth of local businesses through essential partnerships with our key stakeholders, but also reinforces Dubai’s appeal as a premier shopping, tourism and entertainment destination, contributing to advancing the goals of the D33 Agenda.”
Returning for its fourth edition, the Dubai Esports and Games Festival (DEF) will take place from 25 April to 11 May 2025. With highlights such as the GameExpo, GameExpo Summit, Dubai Cosplay Championship, and Play Beyond, DEF further reinforces Dubai’s position as a global gaming hub, offering unparalleled gaming experiences, exciting esports tournaments, cutting-edge industry insights, and family fun events. The event features numerous citywide tournaments and activities, including education challenges, with engaging experiences allowing attendees to immerse themselves in various aspects of gaming and learning.
Dubai Fashion Season, a key pillar of the Retail Calendar, will engage fashion enthusiasts year-round. The Spring/Summer collection will be showcased in the first half of 2025, while the Fall/Winter collection will be showcased in the second half, highlighting Dubai’s position as a dynamic fashion hub and the No.1 city of global brands.
With participation from more than 1,000 brands and 4,000 outlets annually, the calendar is the first of its kind, aligning with industry needs and setting the foundation for the region’s retail approach. The calendar is also tailored to appeal to a diverse range of shoppers, providing targeted promotions and personalised shopping experiences that will contribute towards driving footfall and sales.
DUBAI RETAIL CALENDAR 2025
Dubai Shopping Festival – Date: 6 December 2024 – 12 January 2025 – About: The 30th edition of DSF is showcasing the very best of shopping, family-oriented events and entertainment that the city has to offer during a wonderful winter season, transforming Dubai into a hub of endless excitement and unforgettable adventures. The eagerly anticipated DSF season has kicked off with a stellar line-up of live music, enchanting experiences and extraordinary entertainment. The celebrations continue with only-in-Dubai citywide experiences and exciting events for everyone. For the latest news and announcements from Dubai Shopping Festival, visit www.visitdubai.com/whats-on/dsf and follow in real-time on social media @Dubaifestivals.
Chinese New Year – Date: 24 January 2025 – 2 February 2025 –About: Grand festivities across Dubai will mark Chinese New Year, with an extensive programme of live entertainment events and exciting offers. Spectacular fireworks, cultural performances, exclusive culinary offerings, and shopping promotions are all part of the annual line-up.
DSF Final Sale – About: Shoppers will have one last chance to snap up their favourite buys during DSF, with stores and malls around the city gearing up for a final weekend of unbeatable deals. The DSF Final Sale will feature reductions of 25% to 90% at more than 3,000 outlets across Dubai, giving savvy shoppers the ultimate opportunity to snap up the season’s last available items at a bargain. The mega weekend of shopping is also the last chance for mall visitors to enter citywide shopping promotions and raffle draws to win big prizes and take home huge rewards.
Dubai Fashion Season – Date: Q1 and Q2 2025 (Spring/Summer Collection Launch) Q3 and Q4 2025 (Fall/Winter Collection Launch) – About: Dubai Fashion Season positions Dubai as a destination that offers the most up-to-date shopping trends. Consumers have the opportunity to be the first ones in the region to own looks that are fresh ‘off the runway’ for spring and summer, including at some of the city’s world-class malls.
Ramadan and Eid in Dubai – Date: 28 February 2025 – 6 April 2025 – About: Inspired by the spirit and values of the Holy Month of Ramadan, this cultural initiative encourages local community and visitor participation in the month of reflection and self-discipline, through various activities based on Islamic values, heritage and tradition. Ramadan in Dubai has become an opportunity to promote cross-cultural understanding and offer non-Muslim residents and visitors the opportunity to learn more about the Islamic and Emirati ways of life, at a time when the city comes alive with community events, light art installations, night markets, a vast selection of dining including special menus at Ramadan tents, and incredible retail offers including wonderful gifting ranges for the season. The city remains fully open to welcome everyone across every experience in Dubai, with an added season of festivity that makes the city sparkle. – Marking the end of Ramadan, the city unites with a sense of generosity and sharing to celebrate Eid Al Fitr. Bright lights and decorations dazzle at every corner, while families and friends come together over delicious feasts. Shop for special sales, book unbeatable staycation packages and experience all the fun of this holiday.
The Great Online Sale – About: Shoppers should stay tuned for the announcement of a three-day exclusive online shopping event. This highly anticipated sale will feature unbeatable markdowns ranging from 30% to 95% on everything from clothing and luxury beauty products to electronics and more. Keep an eye out for the launch date to make the most of these incredible deals.
Dubai Esports and Games Festival – Date: 25 April 2025 – 11 May 2025 – About: Enhancing Dubai’s position as a global gaming hub, the Esports and Games Festival features 17 days of action-packed events and activities across the city. Visitors can enjoy gaming experiences, exciting esports tournaments, and cutting-edge industry insights. Exciting education initiatives will kick off in schools starting January 2025, followed by special education days at GameExpo on 7 and 8 May 2025. Dubai’s biggest B2B gaming event, the GameExpo Summit, will take place on 7 and 8 May 2025, followed by the GameExpo event from 9 to 11 May at the Dubai World Trade Centre in Zabeel halls 2 and 3.
3-Day Super Sale (3DSS) – Date: Edition 1: May 2025; Edition 2: November 2025 – About: Dubai is committed to maintaining its prominent global standing as a premier shopping destination, and one of the initiatives that reinforces this goal is the 3-Day Super Sale. Each edition is held exclusively over one weekend, and is designed to attract shopping enthusiasts and boost tourism by offering reductions ranging from 25% to 90% on a wide range of items, including clothing, shoes, accessories, electronics, furniture, homeware, and even groceries.
Eid in Dubai (Eid Al Adha) – Date: 2 – 8 June 2025 – About: Eid Al Adha in Dubai is a special time for togetherness, celebration, and the joy of giving. From family-friendly festivities to fantastic deals and offers that capture the spirit of the holiday, Dubai comes alive during Eid. The city offers incredible markdowns at malls, delicious meal deals across restaurants, and dazzling live entertainment, including fireworks and concerts that bring people together. Both residents and visitors can immerse themselves in the city’s rich culture and traditions, making Eid Al Adha a time to connect, share, and embrace traditions.
Dubai Summer Surprises – Date: 27 June 2025 – 31 August 2025 – About: Discover thousands of offers and fun things to do with Dubai Summer Surprises (DSS). Residents and visitors to the city can expect to find world-class shopping, incredible offers, amazing entertainment and dining, and new and exciting activities throughout the city. Summer is the best time for value in Dubai, with thousands of offers, and surprises that will delight, thrill and excite visitors of all ages. In a city built for all seasons, there is something for everyone to enjoy.
Back To School – Date: 4 – 28 August 2025 – About: Back to School is an exciting time of year, when parents can share in their children’s enthusiasm for updating school looks and accessories for the new school year. This key shopping period positions Dubai as a great place to do back-to-school shopping, as the city’s retailers offer attractive shopping promotions, especially for the season, and also encourage parents to spend time with their children while teaching them smart shopping habits.
DSS Final Sale – Date: August 2025 – About: The highly-anticipated DSS Final Sale features further reductions and incredible savings of up to 90% across several leading lifestyle, beauty, electronics and fashion brands across Dubai.
Dubai Home Festival – Date: 3 – 16 October 2025 – About: This festival provides fantastic savings on a range of home furnishing products, appealing to everyone looking to furnish their homes or upgrade their décor. The homewares segment will be activated through a series of special promotions at home stores across the city. Previous editions have even offered chances to win everything from incredible home make-overs to winning an apartment.
Festival of Lights in Dubai (Diwali) – Date: 17 – 26 October 2025 – About: The Festival of Lights is a time for reflection, family, and spreading positivity. The festival is a period for gift-giving, with many of Dubai’s top retailers offering exciting shopping promotions on gold and jewellery, bridal wear, fashion accessories, and home décor. The shopping malls and entertainment destinations put on a series of festive-themed events and activities that light up the city. It’s also a wonderful time to visit Dubai, especially for those on stopovers or looking to experience the city’s vibrant culture and rich gastronomy.
Dubai Fitness Challenge – Date: 1 – 30 November 2025 – About: The Dubai Fitness Challenge is a citywide movement promoting a healthier, more active lifestyle for all. Friends, families, visitors, colleagues, and communities commit themselves to 30 minutes of exercise for 30 consecutive days. It features an action-packed public engagement programme aimed at all ages and fitness levels, including fitness events, classes, and sporting activities, plus exciting deals and promotions across a wide range of retail, sports, and fitness providers, and healthy F&B concepts. Dubai Fitness Challenge’s flagship events include Dubai Run, Dubai Ride and Dubai Stand Up Paddle, all providing participants with unique Dubai fitness experiences in iconic locations.
Eid Al Etihad Celebrations (UAE National Day) – Date: 1 – 3 December 2025 – About: A tribute to the formation of the UAE, its unity and continued growth, the Eid Al Etihad celebrations consist of three days of festivities, including special retail promotions, fireworks displays, and activations all over Dubai, to honour the nation and its people.
Visit @DubaiFestivals on social media channels for more information.
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About Dubai Department of Economy and Tourism (DET) With the ultimate vision of making Dubai the world’s leading commercial centre, investment hub and tourism destination, Dubai Department of Economy and Tourism (DET) is mandated to support the Government in positioning the emirate as a major hub for global economy and tourism, and in boosting the city’s economic and tourism competitiveness indicators, in line with the goals of the Dubai Economic Agenda, D33, which aims to double the size of the emirate’s economy and consolidate its position among the top three global cities over the next decade.
Under this remit, DET is driving efforts to further enhance Dubai’s diversified, innovative service-based economy to attract top global talent, deliver a world-class business environment and accelerate productivity growth. Additionally, DET is supporting Dubai’s vision to become the world’s best city to visit, live and work in by promoting its diverse destination proposition, unique lifestyle and outstanding quality of life, overall.
DET is the principal authority for planning, supervising, developing and marketing Dubai’s business and tourism sectors. It is also responsible for licensing and classifying all types of businesses, including hotels, tour operators and travel agents. DET’s portfolio includes Dubai Economic Development Corporation (DEDC), Dubai Business Registration and Licensing Corporation (DBLC), Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), Dubai SME, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), Dubai Festivals and Retail Establishment (DFRE) and Dubai College of Tourism (DCT).
About Dubai Festivals and Retail Establishment (DFRE) Dubai Festivals and Retail Establishment (DFRE), an agency of Dubai Department of Economy and Tourism (DET), is responsible for developing Dubai’s retail and festival sectors and supporting the city’s positioning as a world-class tourism destination with year-round family entertainment, shopping, and events.
Zambia has taken a monumental step in Southern African tourism by announcing the waiver of visa requirements for nationals of 53 additional countries. Starting January 1, 2024, this initiative builds upon the country’s successful 2022 policy that removed visa requirements for key tourism markets. With this development, Zambia solidifies its reputation as a regional leader in progressive tourism policies.
Expanding Visa-Free Access
The new visa policy, formalized through Statutory Instrument No. 78 of 2024, expands the list of visa-exempt countries to 167. This move reflects the Zambian government’s commitment to fostering international tourism and aligning with global trends for increased mobility.
President Hakainde Hichilema’s administration supports this policy with advanced border security measures, including a new passenger information system and the deployment of over 900 additional immigration staff. Furthermore, new immigration control points are being established nationwide to manage the anticipated rise in visitor numbers effectively.
Balancing Openness with Security
Zambia’s approach blends open-border policies with enhanced security, setting a standard for sustainable tourism growth. This policy shift aligns with the African Union’s vision for increased mobility across the continent and the broader objectives of the African Continental Free Trade Area (AfCFTA).
Tourism leaders like Jillian Blackbeard, CEO of Africa’s Eden, commend Zambia’s efforts. Blackbeard noted that the country’s progressive stance demonstrates a deep understanding of the tourism sector’s needs. She emphasized that Zambia’s successful 2022 visa waiver program had already proven the transformative power of such policies in boosting tourism accessibility.
Regional Developments: South Africa Follows Suit
Zambia’s strides in visa liberalization have influenced neighboring countries, with South Africa introducing its own measures to attract tourists from key markets like China and India. Scheduled to launch in January 2025, South Africa’s Trusted Tour Operator Scheme (TTOS) will streamline visa processes by allowing vetted tour operators to expedite visa applications for large tour groups.
TTOS aims to address challenges such as processing delays and language barriers, which have previously deterred tourists from these growing markets. By reducing red tape, South Africa hopes to capitalize on the potential of these key tourism markets, further enhancing its regional competitiveness.
Contrasting Policies in the Region
While Zambia and South Africa are advancing in visa liberalization, Namibia is moving in the opposite direction. Namibia recently announced new visa requirements for 31 countries, including major tourism markets, effective April 1, 2025. The decision has raised concerns among tourism experts, as it coincides with Namibia’s efforts to boost international air access through its “Air Connect Namibia” initiative.
David Frost, CEO of SATSA, the voice of inbound tourism in South Africa, expressed concerns about Namibia’s decision. He pointed out that introducing visa fees of N$1,600 (approximately US$88) for non-African Union visitors could negate the benefits of enhanced air connectivity. Frost contrasted Namibia’s policy with Zambia’s open-door approach, which he described as a clear example of how visa liberalization can drive tourism growth.
Economic and Tourism Impacts
Zambia’s progressive visa policy is expected to generate significant benefits for its tourism industry and economy:
Increased Visitor Numbers: The expanded visa-free access will attract travelers from a broader range of countries, boosting tourism revenue.
Regional Leadership: Zambia positions itself as a top choice for tourists exploring Southern Africa, offering ease of entry and rich cultural and natural attractions.
Investment and Collaboration: The policy aligns with the African Union’s goals, fostering regional cooperation and economic integration.
Meanwhile, Namibia’s restrictive policies may deter international visitors, undermining efforts to enhance its tourism infrastructure.
Global Implications for Travelers
For international travelers, Zambia’s visa liberalization simplifies travel planning and reduces costs, making it an attractive destination for adventure and cultural tourism. The policy sets an example for other nations seeking to balance openness and security while leveraging tourism for economic growth.
Conversely, Namibia’s stricter visa rules highlight the importance of aligning policies with broader tourism strategies. The disparity in approaches among Southern African nations underscores the need for cohesive regional frameworks to attract and retain global travelers.
Leading the Way in Southern Africa
Zambia’s continued efforts to liberalize its visa policies reaffirm its role as a leader in Southern African tourism. By adopting a balanced approach that enhances accessibility while maintaining border integrity, the country sets a benchmark for sustainable tourism development.
South Africa’s initiatives, such as the TTOS, further strengthen the region’s appeal, demonstrating how progressive policies can drive growth and foster regional cooperation. Together, these efforts position Southern Africa as a hub for international tourism, offering diverse experiences and welcoming policies for global travelers.
Looking Ahead
As Zambia implements its expanded visa policy, its success will likely influence other nations to reconsider their tourism strategies. By prioritizing openness and security, Zambia provides a roadmap for sustainable tourism growth in Africa and beyond. The contrasting approaches of Zambia, South Africa, and Namibia highlight the varying impacts of visa policies on tourism, offering valuable insights for global travel and tourism stakeholders.
Dubai, United Arab Emirates: The Dubai Department of Economy and Tourism (DET) has signed a strategic memorandum of understanding (MoU) with IHG Hotels & Resorts, one of the world’s leading hotel companies, to further enhance the destination’s offerings and visitor experience. The agreement encompasses joint marketing initiatives, training programmes for hospitality professionals, and the creation of new tourism experiences.
The MoU was signed by His Excellency Issam Kazim, CEO of Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of DET, and Haitham Mattar, Managing Director – India, Middle East and Africa, IHG Hotels & Resorts. It highlights DET’s ongoing commitment to working with regional and global hospitality brands to foster innovation and industry excellence, and is aligned with the ambitious goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure.
Establishing a framework for further collaboration and alignment between the two entities, the agreement will see DET and IHG Hotels & Resorts work together on marketing and promotional campaigns, while the hotel group will also actively highlight Dubai as a premier tourist destination through its own marketing channels and social media platforms. In addition, the two entities will collaborate to create and enhance tourism products that showcase Dubai’s unique attractions, including cultural heritage tours and seasonal offers, which will be integrated into special packages that cater to different markets.
Through the MoU, employees at IHG Hotels & Resorts will be able to participate in training courses, offered by DET’s Dubai College of Tourism, and hotel staff will also have access to relevant resources and experts. These encompass specialised training sessions, workshops, and certification programmes, designed to equip employees with the latest industry knowledge and best practices. Another major focus is the integration of Dubai tourism experiences into the hotel group’s global IHG One Rewards loyalty programme with more than 130 million members, to incentivise repeat visits and enhance guest engagement.
His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “Inspired by our city’s leadership and their focus on leveraging partnerships across the public and private sectors, this strategic collaboration with IHG Hotels & Resorts is an important step in achieving the goals of the D33 Agenda and will keep Dubai top-of-mind globally. It is a testament to the pivotal role of our stakeholders in driving sustainable growth and innovation in Dubai’s tourism sector, and will showcase the city to new audiences across international markets. As we continue to collaborate, we will introduce new experiences that attract a diverse range of travellers and enhance the city’s appeal as a world-class destination, enabling Dubai to further position itself as the best city to visit, live, and work in.”
Haitham Mattar, Managing Director – India, Middle East and Africa, IHG Hotels & Resorts, said: “Testament to our commitment to support the growth of the tourism and hospitality sector in Dubai, we are delighted to partner with the Dubai Department of Economy and Tourism through this strategic MoU. At IHG Hotels & Resorts we are committed to delivering exceptional experiences for our guests at exciting destinations, and this collaboration will allow us to showcase Dubai’s unique offerings even more widely and effectively. By leveraging our global and local reach through our world class loyalty programme, IHG One Rewards as well as impactful marketing and promotional campaigns, as we aim to promote Dubai as an inviting destination while enhancing the visitor experience, in line with our dedication to excellence in hospitality.”
In the Middle East, IHG Hotels & Resorts currently operates 117 hotels across nine brands, including InterContinental, Vignette Collection, Crowne Plaza, Holiday Inn, Holiday Inn Express, Staybridge Suites, Hotel Indigo, voco and Six Senses. The company has 27 properties in its Dubai portfolio, and new openings in the pipeline include Ciel, Vignette Collection in Dubai Marina, which is set to be the tallest all-hotel tower in the world when it opens in 2025, and the InterContinental Resort Portofino, The Heart of Europe, on The World Islands, which will be the InterContinental brand’s first resort property in Dubai, opening in early 2026.
Through strategic alliances, innovative ventures, and a steadfast commitment to excellence, Dubai continues to attract millions of visitors, bolstering the city’s dynamic economy. Following a landmark 17.15 million international overnight visitors in 2023, the growth of Dubai’s tourism sector has continued into 2024. Dubai welcomed 14.96 million international visitors from January to October 2024, an increase of 8% compared to the same period in 2023 – a record-breaking year for tourism in Dubai.
In the first ten months of 2024, Dubai’s hotel sector also continued to perform well across all hospitality metrics. Average occupancy stood at an impressive 77% from January to October, with Dubai’s hotel inventory consisting of 152,532 rooms across 827 establishments at the end of the period.
For more information about Dubai Department of Economy and Tourism (DET) and IHG Hotels & Resorts, please visit: dubaidet.gov.ae and ihg.com
About Dubai Department of Economy and Tourism (DET)
With the ultimate vision of making Dubai the world’s leading commercial centre, investment hub and tourism destination, Dubai Department of Economy and Tourism (DET) is mandated to support the Government in positioning the emirate as a major hub for global economy and tourism, and in boosting the city’s economic and tourism competitiveness indicators, in line with the goals of the Dubai Economic Agenda, D33, which aims to double the size of the emirate’s economy and consolidate its position among the top three global cities over the next decade.
Under this remit, DET is driving efforts to further enhance Dubai’s diversified, innovative service-based economy to attract top global talent, deliver a world-class business environment and accelerate productivity growth. Additionally, DET is supporting Dubai’s vision to become the world’s best city to visit, live and work in by promoting its diverse destination proposition, unique lifestyle and outstanding quality of life, overall.
DET is the principal authority for planning, supervising, developing and marketing Dubai’s business and tourism sectors. It is also responsible for licensing and classifying all types of businesses, including hotels, tour operators and travel agents. DET’s portfolio includes Dubai Economic Development Corporation (DEDC), Dubai Business Registration and Licensing Corporation (DBLC), Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), Dubai SME, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), Dubai Festivals and Retail Establishment (DFRE) and Dubai College of Tourism (DCT).
About IHG Hotels & Resorts
IHG Hotels & Resorts is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes, IHG has more than 6,400 open hotels in over 100 countries, and a development pipeline of over 2,200 properties.
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 375,000 people work across IHG’s hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.
The inaugural flight from Abu Dhabi was warmly welcomed at JKIA today by KAA Board Chair Caleb Kositany.
KAA noted that the resumption marked a significant milestone in the aviation landscape.
KAA and Etihad Airways staff during the latter’s resumption of flights to Nairobi on December 15, 2024/ HANDOUT
Etihad Airways has resumed flights to Nairobi.
In a statement, the Kenya Airport Authority noted that the move enhances connectivity between the United Arab Emirates (UAE) and Kenya.
“We are thrilled as Etihad officially resumes flights to Nairobi, enhancing connectivity between the UAE and Kenya,” the statement read in part.
The inaugural flight from Abu Dhabi was warmly welcomed at JKIA today by KAA Board Chair Caleb Kositany.
KAA noted that the resumption marked a significant milestone in the aviation landscape.
The resumption was first announced in August 2024, taking effect today, December 15.
Then, Etihad’s Vice President Network and Scheduling Lena Havia lauded the UAE and Kenyan authorities for authorisation to resume flights.
The airline will fly four times a week non-stop between Abu Dhabi Zayed International Airport (AUH) and Nairobi Jomo Kenyatta International Airport (NBO).
Etihad Airways is set to double its routes to Africa over the next year, further committing to serving its guests.
Etihad was serving four African destinations including Johannesburg, South Africa; Cairo, Egypt; Mahe, Seychelles; and Casablanca, Morocco.
Starting December 15, the airline has resumed flights to Nairobi, Kenya, and next year will launch new routes to Tunis, Tunisia; Algiers, Algeria; and Al Alamein, Egypt.
In November, Etihad’s Chief Revenue and Commercial Officer Arik De said they are committed to growing their network in Africa and doubling destinations over 2025.
“We are expanding our frequencies, including boosting both Johannesburg and Casablanca to daily services from next summer,” he said.
“This expansion will connect our guests across the continent with our growing network and bring them to our fantastic home in Abu Dhabi”.
Arik De said the airline will keep on expanding, even to a global level.“We are not stopping there. We recently announced ten new global destinations, including Tunis and Algiers, and plan to announce at least ten more each year as we grow towards 2030,” he said.
“These will include new cities in Africa, and our goal is to make all of these flights daily. We are growing sustainably and offering our customers across Africa the flights and frequencies that make sense to them and fit with our global network.”
SINGAPORE and SYDNEY, Dec. 5, 2024 /PRNewswire/ — Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, has extended its long-term distribution agreement with Qantas, Australia’s largest airline. This multi-year agreement reflects a continued commitment between Sabre and Qantas to deliver the widest breadth of content to travel agencies worldwide with the most flexible options, including comprehensive access to Qantas’ New Distribution Capability (NDC) content.
“At Qantas, we’re focused on enhancing our retailing capabilities to meet the dynamic needs of both travelers and travel agencies,” said Kathryn Robertson, Qantas Executive Manager, Global Sales & Distribution. “Our continuing collaboration with Sabre is central to our distribution strategy, helping ensure our customers can seamlessly shop, book, and service a comprehensive range of Qantas content via NDC. We’re excited to be able to offer agencies more flexibility and choice in the coming months through Sabre’s global marketplace.”
Sabre and Qantas have had a valued, long-standing distribution relationship, with Sabre being among the first global distribution systems to distribute the airline’s NDC offers in 2021. Under the renewed agreement, Sabre-connected agents will continue to be able to access the full range of traditional EDIFACT and NDC offers made available by Qantas.
“We’re delighted that Qantas continues to trust Sabre as a strategic distribution partner to advance their strategy,” said Chris Wilding, Senior Vice President, Air Distribution, Sabre Travel Solutions. “Just as we are committed to providing travellers with greater choice through our multi-source content platform, we also want to empower travel agents with enhanced flexibility and personalization in the way they do business. This renewed agreement highlights the joint commitment of Qantas and Sabre to creating a comprehensive marketplace that seamlessly meets the demands of a rapidly evolving travel ecosystem.”
About Sabre Corporation Sabre Corporation is a software and technology company that takes on the biggest opportunities and solves the most complex challenges in travel. The Company connects travel suppliers and buyers around the globe and across the ecosystem through innovative products and next-generation technology solutions. Sabre harnesses speed, scale and insights to build tomorrow’s technology today – empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.
About Qantas Founded in 1920, Qantas is Australia’s national carrier and one of the world’s most recognized airlines. Known for its commitment to safety, innovation, and customer service, Qantas operates a comprehensive domestic and international network, connecting travelers to more than 85 destinations across Australia, Asia, the Americas, Europe, and the Pacific.
There will soon be an additional step to visit the UK even if you don’t need a visa (Credit:Getty Images)
Many international travellers will soon need to register for an online authorisation before touching down in the UK or many EU nations.
Millions of travellers planning a trip to the UK will soon need to register for an online authorisation before landing – even if they’re just transiting en route to their final destination.
From 8 January 2025, visitors from the United States, Canada, Australia and other non-European nations who currently do not need a visa for short stays in the UK will be required to obtain an Electronic Travel Authorisation (ETA) to enter the country.
To receive an ETA, travellers must fill out an online form and pay a £10 fee (approximately US $12.75). Applicants should hear if their authorisation has been approved in a few hours, but in some cases, a decision may take up to three business days. The authorisation is valid for multiple entries to the UK for stays of up to six months and is good for a two-year period or until the traveller’s passport expires – whichever comes first.
The new authorisation isn’t just aimed at non-Europeans, though: beginning on 2 April 2025, EU nationals will also be required to obtain an ETA before entering the UK. (Citizens of the UK, Ireland and those with valid UK visas will be exempt.)
According to the UK government’s Home Office, the expansion of the ETA scheme (which previously only applied to citizens of seven Middle Eastern nations) is aimed at creating a more streamlined entry system by confirming traveller eligibility to enter the UK before they leave their country of origin. When boarding a plane to the UK, gate agents will verify your ETA status via digital link to your passport thereby reducing time and confusion at border crossings. The Home Office also says the biographic, biometric and contact details collected during the application process will also help to increase security by better tracking traveller movements.
“This expansion of ETA is a significant step forward in delivering a border that’s efficient and fit for the digital age,” Seema Malhotra, UK Minister for Migration and Citizenship, said in a statement. “Through light-touch screening before people step foot in the UK, we will keep our country safe while ensuring visitors have a smooth travel experience.”
US Airport Face Scan: A growing number of countries are transitioning to digital border crossings (Credit: Getty Images)
The UK’s ETA expansion is just one example of several new electronic entry programmes being rolled out around the world. Starting in the spring of 2025, the EU will require a new travel authorisation for visa-exempt foreigners from 60 nations (including the UK, US, Canada and Australia) before they are allowed to enter 30 EU nations. Similar to the ETA, this new programme, called the European Travel Information and Authorisation System (ETIAS), requires short-term travellers to apply online, pay a small fee (€7 – roughly US $7.40 or £5.80) and then wait up to 96 hours for applications to be approved.
The EU is also poised to launch a separate digital monitoring initiative called the Entry/Exit System (EES), which uses face and fingerprint scans instead of passports to identify non-EU nationals. Unlike the ETIAS, this new security measure (which was scheduled to roll out in November 2024 but has been delayed until sometime in 2025) doesn’t require travellers to apply for anything before they start their trip. Instead, travellers will be registered upon entering any of the 29 EU nations using the system.
According to the EU’s travel information website, the goal of the EES is to modernise border crossings and speed up long immigration lines that have surged with the post-pandemic travel demand. Like other digital entry systems that have been in place for years around the world – such as in the US, Canada, and Australia – the new entry system is also aimed at combatting identity fraud and the number of people overstaying in the EU.
However, not everyone is happy about the increased digitisation of the border entry process. Critics of the expanded ETA scheme are concerned that the extra process and fee will be a barrier to younger and less affluent travellers. Others worry that as nations and regions continue to move towards online entry forms, they’ll no longer receive passport stamps, which have long held a sentimental place among travellers. There’s also a general concern about what happens in the event of a tech glitch.
“I’m sad about [the digitisation of travel] and also concerned,” said Kita Jean, a frequent traveller and member of Nomadness Travel Tribe, an online community for travellers of colour. “Passport stamps are a great way to document memories and look back at, but they’re also good for when processes and technology fails.”
As more places continue to implement digital entry systems and fees, only time will tell whether these new changes will help make crossing borders more efficient or whether travellers view them as an inefficient an unnecessary hoops to jump through.
In a landmark achievement for regional connectivity and development, Skyward Express has officially spearheaded the initial inaugural direct flight from Mombasa to Dar-es-Salaam, Tanzania.
The introduction of this direct flight is noted to be a great step towards enhancing bilateral relations between Kenya and Tanzania by fostering increased trade, tourism, and cultural exchange.
Speaking at Moi International Airport, Mombasa, during the launch, Mombasa Governor Abdulswammad Nassir flanked by the Chairman of the Kenya Airports Authority Caleb Kositany emphasized the importance of the new flight in reducing travel time and cost.
Previously, passengers had to connect through Nairobi before heading to Dar-es-Salaam, adding hours to their journey.
“This direct flight not only saves time but also lowers travel costs, making the route more accessible to businesses, tourists, and local travellers,” Nassir noted.
“An active airport doesn’t just benefit Mombasa; it impacts the entire region. With Dongo Kundu having been finished, it has reduced the travel time to Diani to just 30 minutes, and by the time the Mombasa- Malindi Highway is done, getting to Kilifi, Watamu, and Malindi would take even a lesser time than before the growth potential is immense,” he noted.
Nassir highlighted the broader benefits of increased air connectivity, stating that an active open skies policy could link Mombasa to over 300 cities globally. This would not only boost tourism but significantly contribute to Kenya’s GDP by attracting more international passengers.
He also urged policymakers to consider introducing tax incentives and other support mechanisms for local aviation companies to enhance their competitiveness in the global market. “A competitive aviation sector supported by favorable policies will unlock economic potential and ensure Mombasa and neighboring counties reap the full benefits of improved connectivity,” he said.
On his part, Kositany commended Skyward Express for their commitment to bridging regional gaps and lauded the partnership as a critical move towards advancing Kenya’s Vision 2030 goals.
Kositany reiterated that launching the direct flight from Mombasa to Dar-es-salam is a gateway for tourists, entrepreneurs, and everybody who wants to explore and promote the county and country as a key regional and international hub.
He further revealed plans by the Kenya Airports Authority to expand airport facilities to match the growing industry demands.
“Our air travel industry continues to grow, with more Kenyans flying. We are committed to creating a more comfortable and efficient environment by reducing congestion in our airports and enhancing overall passenger experience,” he added.
Skyward Express Chairman, Captain Mohammed Abdi, reflected on the airline’s growth journey, noting that their inaugural flight to Mombasa from Wilson Airport took place eight years ago. Since then, the airline has added two more daily flights from Jomo Kenyatta International Airport (JKIA) to Mombasa, offering both morning and evening schedules.
Abdi highlighted the strategic decision to connect through JKIA in the early days, emphasizing the importance of building capacity, acquiring larger aircraft, and positioning the airline as a competitive player.
“Our goal was to offer a superior experience, reducing flight times to Mombasa to less than an hour, a standard that sets us apart from other airlines,” he explained.
He also shared Skyward Express’s recent milestone of launching its first regional flight from Nairobi to Dar-es-Salaam last month, underscoring the airline’s vision to fly daily and seamlessly connect key destinations like Mombasa.
Captain Abdi went on to urge other airlines to build capacity to be able to compete fairly with the big airlines. He concluded by noting that the connectivity of Mombasa to Dar is the airline’s dedication to enhancing regional connectivity while meeting the growing demands of travellers.
9th December 2024, Nairobi– Starting 2nd July 2025, Kenya Airways (KQ) will begin operating direct flights to London’s Gatwick Airport from its hub at Nairobi’s Jomo Kenyatta International Airport (JKIA). Kenya Airways will now serve the United Kingdom (UK) through two entry points: London Heathrow Airport (LHR) and London Gatwick Airport (LGW) with KQ Customers being able to choose a second nonstop flight into London.
The flights to Gatwick will operate at night out of Nairobi, 3 times a week specifically on Wednesday, Friday and Sunday and will complement the existing London schedule increasing the London frequency to 10 weekly flights.
Commenting on the new route, Kenya Airways Group Managing Director and CEO said that it is part of KQ’s route expansion strategy and offers convenience for customers. He also hinted at the potential for further expansion, stating that ‘this is just the beginning of our expansion plans for the UK market ‘.
“The United Kingdom is essential and strategic for Kenya Airways and Kenya. It provides a gateway for trade, tourism, education, business, leisure travel, and diaspora connections. We are excited to add Gatwick Airport to our expansive network as it means that KQ guests now have more options in and out of the UK and a convenient schedule that suits their travel preferences.” said Mr Kilavuka.
The flight schedule will operate as indicated below:
Flight Number
Frequency
Departure Time(local time)
Arrival Time(local time)
Destination
KQ 108
Wednesday,
23:45
06:55
Gatwick (LGW)
KQ 108
Friday & Sunday
23:40
06:50
Gatwick (LGW)
KQ 109
Monday
12:10
23:05
Nairobi (NBO)
KQ 109
Thursday
11:00
21:55
Nairobi (NBO)
KQ 109
Saturday
12:25
23:20
Nairobi (NBO)
Located in West Sussex, England, Gatwick Airport is situated 47.5 kilometers south of Central London, making it a convenient gateway for travelers from the Southeast and South of England. Passengers traveling from Gatwick will enjoy seamless connections to Kenya Airways’ extensive network via its hub in Nairobi, ensuring a smooth and connected travel experience. Flights are open for booking on Kenya Airways’ website www.kenya-airways.com , travel agents as well as online travel agents (OTAs).
-ENDS-
About Kenya Airways:
Kenya Airways (KQ), The Pride of Africa, is a leading African carrier on a mission to propel Africa’s prosperity by connecting its people, cultures, and markets. We fly to 44 destinations worldwide, 36 of which are in Africa,
connecting over 5 million passengers and over 70,000 Tons of cargo annually through our Hub at Nairobi’s Jomo Kenyatta International Airport.
As the sole African carrier in the SkyTeam Alliance, we open up a world of possibilities for our customers, connecting them to over 1,060 destinations in 173 countries. We take pride in offering a delightful flying experience with a caring African touch. Our exceptional African hospitality has consistently earned us global recognition including the prestigious Skytrax World Airline Awards where we were honored with the Best Airline Staff and Best Airline Cabin Crew in Africa in 2024.
For more information, visit www.kenya-airways.com or call our 24-hour Customer Services Desk at +254 20 327 4747. We are also available on Twitter: @KenyaAirways & @KQSupport, Facebook: @OfficialKenyaAirways, and Instagram: @OfficialKenyaAirways.
