Partnerships, Training and Growth: KATA Strengthens Coast Network Through Skyward Airlines Engagement

As the sun dipped over the Indian Ocean and the evening call to prayer echoed across Mombasa, travel professionals gathered at the Sapphire Hotel for an event that symbolised something bigger than a training session. It was a quiet but powerful signal of how Kenya’s travel industry continues to strengthen partnerships, invest in agent capacity and expand its footprint along the Coast.

The Skyward Airlines Training and Iftar Dinner, hosted in collaboration with the Kenya Association of Travel Agents (KATA), brought together travel agents, the airline representatives and industry partners for an evening that combined professional development with networking during the holy month of Ramadan.

While the programme itself was modest in size, its significance reflected a broader shift in the Kenyan travel sector, one where collaboration between airlines and travel agents is increasingly becoming the backbone of industry growth.

The session began with a focused training workshop on Skyward Airlines’ new booking portal, designed to equip travel agents with practical knowledge on how to navigate the platform more efficiently. For many agents operating in the Coast region, the training offered an opportunity to deepen their understanding of airline distribution systems while improving the speed and accuracy of flight bookings.

In an industry where technology continues to reshape the way travel products are sold and managed, such training sessions are becoming essential. Airlines are introducing increasingly sophisticated booking systems, and agents must constantly update their skills to remain competitive in a rapidly evolving marketplace.

Skyward Airlines’ new booking portal is part of this broader digital transformation, aimed at simplifying the booking process for travel professionals while improving service delivery to passengers. By providing agents with hands-on exposure to the system, the training ensured participants left not only with theoretical knowledge but also practical confidence in using the platform.

Beyond the technical training, the event also highlighted the growing role of the Coast region in Kenya’s travel ecosystem. Traditionally associated primarily with leisure tourism, the region is increasingly becoming an important hub for travel trade engagement, training and industry networking.

For KATA, expanding its activities beyond Nairobi and strengthening engagement with agents across the country is a key priority. The association has in recent years intensified its presence in regional markets, recognising that travel agents operating outside the capital play a vital role in connecting local travellers to domestic and international destinations.

The Mombasa event reflected this commitment. By bringing together agents from across the Coast region, the training created an environment where professionals could exchange insights, discuss emerging industry trends and explore new business opportunities.

Events like this also strengthen the relationship between airlines and travel agents, a partnership that remains central to the travel distribution chain despite the growth of online booking platforms.

While digital platforms have made it easier for travellers to book flights directly, travel agents continue to play a crucial role in managing complex itineraries, corporate travel, group bookings and specialised travel services. For airlines such as Skyward, maintaining strong relationships with the agent community remains an important strategy for expanding market reach.

The evening’s second session, the Iftar dinner, provided an opportunity for a more relaxed exchange of ideas. As guests broke their fast together, conversations moved beyond booking systems and sales tools to broader discussions about the future of the travel industry.

Networking during such gatherings often proves just as valuable as formal training sessions. Relationships formed in these spaces frequently lead to new collaborations, partnerships and business opportunities.

For travel agents operating in a competitive market, these interactions can open doors to new airline partnerships, better understanding of travel products and stronger industry networks.

The choice to hold the event during Ramadan also added a meaningful cultural dimension to the gathering. The shared Iftar meal created a moment of reflection and community, reinforcing the values of partnership and mutual support that underpin the travel industry.

For KATA, such engagements are part of a broader strategy to strengthen the professional capacity of Kenya’s travel agents while building a more connected and resilient industry.

As the travel sector continues to recover and expand following global disruptions in recent years, industry players are increasingly recognising the importance of collaboration and knowledge sharing. Training programmes, airline partnerships and regional networking events are becoming critical tools for ensuring that agents remain equipped to meet evolving traveller demands.

The Coast region, with its dynamic tourism market and growing population of travel professionals, represents a key frontier for this growth. By hosting training and networking events in Mombasa, KATA and its partners are helping ensure that agents outside the capital remain fully integrated into the national travel ecosystem.

The success of the Skyward Airlines training and Iftar gathering therefore goes beyond the evening’s programme. It reflects the continued strengthening of partnerships that sustain Kenya’s travel industry, partnerships between airlines and agents, between national associations and regional professionals, and between technology and human expertise.

As guests departed the Sapphire Hotel after the evening’s networking session, the conversations continued in small groups in the hotel lobby and parking area, a familiar sign that the industry thrives not only on formal presentations but also on the relationships built around them.

For Kenya’s travel sector, those relationships remain one of its most valuable assets. And along the Coast, they are continuing to grow stronger.

Sh63 Billion, 400,000 Fans and Four Days of Racing: How the Safari Rally Is Driving Kenya’s Tourism Boom

Every March, the quiet lakeside town of Naivasha transforms into the epicentre of one of the world’s toughest motorsport spectacles, the WRC Safari Rally. What was once simply a legendary motorsport challenge has rapidly evolved into one of Kenya’s most powerful tourism and economic catalysts. Beyond the roar of engines and clouds of Rift Valley dust lies a multi-billion-shilling tourism opportunity, one that travel agencies and tour operators are only beginning to fully exploit.

In raw numbers, the rally’s economic footprint is striking. Government estimates indicate the event generates over Sh63.3 billion in total economic value, with more than Sh24.7 billion linked directly to job creation and business activity across sectors such as tourism, hospitality, transport, and retail.

For a sporting event that runs for only four days, the economic multiplier effect is extraordinary.

The rally attracts more than 100,000 spectators and participants, with some editions drawing even larger crowds as the event gains global traction again since returning to the World Rally Championship calendar in 2021.

More recent estimates suggest hundreds of thousands of spectators, with reports indicating up to 400,000 people attending across three days, representing over 40 nationalities.

For tourism strategists, these numbers translate into a powerful narrative: sports tourism can deliver the same scale of visitor flows typically associated with major festivals or peak safari seasons.

The ripple effect across the hospitality industry is immediate and visible. Hotels around Lake Naivasha routinely report 100 percent occupancy during the rally weekend, forcing visitors to spill over into neighbouring towns such as Nakuru, Elementaita, and even Nairobi.

Resorts along Moi South Lake Road, a corridor that hosts some of the region’s most popular lodges, experience demand spikes months in advance as rally fans secure accommodation early.

For hoteliers, the rally has become one of the most reliable annual revenue events in the tourism calendar.

But the benefits extend far beyond hotel rooms.

Local restaurants, butcheries, petrol stations, and small traders experience dramatic spikes in sales during the rally week. Business owners report revenues rising by as much as 80 percent, as thousands of spectators descend on the town and surrounding rally stages.

From boda boda riders ferrying fans between spectator stages to farmers supplying food vendors, the event triggers a broad micro-economy that spreads income across the entire local value chain.

At a national level, the rally also acts as a powerful marketing engine. The global television and digital coverage associated with the World Rally Championship delivers media publicity valued at about Sh8 billion, showcasing Kenya’s landscapes and tourism attractions to millions of viewers worldwide.

Few marketing campaigns could replicate this scale of international exposure.

This exposure is particularly valuable because the rally is staged within one of Kenya’s most scenic tourism corridors.

The rally routes pass through landscapes near Lake Naivasha, Hell’s Gate National Park, the Aberdare ranges, and other iconic Rift Valley attractions. These locations, broadcast globally during the event, effectively turn the rally into a moving tourism advertisement for Kenya’s wilderness experiences.

The tourism industry has already begun capitalising on this visibility. The Kenya Tourism Board is actively using the rally to position the country as a sports tourism destination, combining motorsport with safari, beach, and cultural experiences.

Regional tourism markets are responding strongly to this strategy.

In 2025, East African countries alone contributed over 568,000 visitors to Kenya, with Uganda accounting for 238,595 arrivals, Tanzania 212,365, Rwanda 72,094, and the Democratic Republic of Congo 45,210.

Events such as the Safari Rally provide a compelling reason for these travellers to cross borders for short tourism trips.

For travel agents, this presents a largely untapped opportunity.

While accommodation providers and event organisers have capitalised on the rally’s popularity, structured travel packages around the event remain relatively limited compared to global sports tourism markets such as Formula One or the Dakar Rally.

Yet the ingredients for successful sports tourism packages are already present.

First is the audience scale. With over 10,000 regional visitors expected annually from neighbouring countries alone, the rally offers a ready-made inbound tourism market looking for travel experiences around the event.

Second is the duration of stay. Rally fans typically arrive several days before the event and often remain afterwards to explore nearby attractions. Tourism officials note that many visitors extend their trips beyond Naivasha to destinations such as the Kenyan coast or national parks.

For travel agents, this behaviour creates opportunities to design multi-destination itineraries combining rally attendance with wildlife safaris, lake excursions and coastal holidays.

Third is the experiential nature of the rally itself.

Unlike stadium sports where spectators remain in fixed seats, rally fans travel between stages scattered across vast landscapes. This requires transportation logistics, local guides, accommodation coordination and sometimes camping arrangements — all services that travel agencies are well positioned to organise.

In mature sports tourism markets, these needs are packaged into structured products: rally tours, spectator safaris, VIP viewing experiences and photography expeditions.

Kenya’s travel industry could replicate these models around the Safari Rally.

For example, a four-day rally package could include airport transfers from Nairobi, accommodation in Naivasha, guided access to key spectator stages, evening entertainment and excursions to nearby parks such as Hell’s Gate.

Extending the itinerary by three or four additional days could incorporate Lake Nakuru National Park or Maasai Mara safaris, converting a rally weekend into a full tourism circuit.

Such packages could significantly increase visitor spending per traveller.

The economic potential becomes clearer when considering the rally’s short duration.

Estimates suggest the event injects at least Sh6 billion into the Kenyan economy in just four days, supporting more than 24,700 jobs across tourism, hospitality, and related sectors.

Expanding travel packages around the rally could push these numbers even higher by extending visitor stays and diversifying tourism activities.

Infrastructure investment is also following the rally’s growth.

Since the event returned to the global championship calendar in 2021, Naivasha has witnessed increased investment in hospitality infrastructure, serviced apartments, petrol stations, and retail outlets designed to cater to rising visitor numbers.

Economists view such investments as evidence of how large sporting events can permanently reshape regional economies.

For Kenya’s tourism sector, the Safari Rally is proving that motorsport can become a powerful economic driver alongside traditional safari tourism.

Yet the long-term success of sports tourism depends on how effectively industry players build structured travel products around such events.

Travel agencies, therefore, sit at the centre of the next phase of growth.

By integrating motorsport experiences with wildlife tourism, cultural excursions, and coastal holidays, agencies can convert the rally from a four-day spectacle into a multi-week tourism pipeline.

The engines roaring across the Rift Valley are therefore doing more than thrilling motorsport fans.

They are accelerating a new frontier in Kenya’s tourism economy — one where sports, adventure, and travel converge.

And for the travel industry, the message is clear: the Safari Rally is not just a race.

It is a business opportunity moving at full speed.

The Invisible Marathon, A Day (and Night) in the Life of a Travel Agent

You know we can just book directly, right?

Every travel agent has heard that line. Sometimes it comes casually, sometimes it arrives like a warning shot before negotiations begin. It’s the modern traveler’s way of saying: prove why I need you.

Yet behind the calm replies, fast searches, and polished itineraries lies one of the most misunderstood professions in the travel industry. Travel agents are planners, negotiators, problem-solvers, therapists, crisis managers, and occasionally magicians. They work in a world where every booking carries urgency, every traveler believes their trip is the most important one happening today, and every flight delay becomes a personal emergency. To understand the life of a travel agent, imagine a profession where your workday begins with optimism and ends with twenty browser tabs open, two ringing phones, a traveler texting from an airport lounge, and an airline website that refuses to load. Welcome to the invisible marathon.

Please get me the ticket by morning.” The day often begins with messages like this.

Emails trickle in overnight. Some are polite—“Hi, could you quote flights to Dubai next month?” Others arrive with the tone of someone who has already packed their bags. Then comes the optimistic one: “Do your best, flights must be full but I trust you.” Trust is the word every agent loves and fears simultaneously. Because travelers assume agents have secret doors into airline systems, hidden seats, special buttons marked “Emergency CEO Travel.” Reality is less glamorous. Agents face the same seat availability as everyone else, except they must navigate multiple airline systems, fare rules, taxes, restrictions, and volatile prices that can change faster than stock markets. While the traveler drinks morning coffee, the agent is comparing twelve flight combinations, calculating baggage allowances, checking visa restrictions, and wondering why the cheapest fare involves a six-hour layover in a city the client has never heard of. Then comes the inevitable call: “Can we leave earlier but arrive later?”

When the quote is finally ready, the agent sends it carefully formatted—flights, times, airline, fare rules.

Then the response arrives: “Take me through this quote again.” That sentence rarely means clarification. It means negotiation. “The service charge is on the high… can we negotiate that?” For travel agents, this moment feels oddly familiar—like a chef serving a carefully prepared meal only to hear someone say, “Nice dish. But can we remove the cost of cooking?” The irony is that travelers rarely see the hours behind that quote: comparing routes, confirming availability, calculating fare changes, checking cancellation policies, and sometimes calling airline help desks that sound suspiciously like they’re operating from another time zone and another decade. But negotiation is part of the job, so the agent calmly explains the fees. The traveler pauses. “Let me think about it.” The agent knows what that means. It means the traveler is now checking online.

This is the modern travel agent’s version of a chess match. The traveler opens three booking sites. The agent waits. Sometimes the traveler returns victorious: “Look! I found it cheaper online.” The agent looks at the screenshot—different airline, two stopovers, no baggage, non-refundable ticket, airport change in the middle of the night. But cheaper. Sometimes the traveler disappears completely—only to return weeks later with a familiar message: “Hi… the airline changed my flight. Can you help?” The agent smiles politely, despite the silent thought: You said you didn’t need me.

By afternoon, travel agents enter what can only be described as the crisis zone.

Flights change. Airlines cancel routes. Weather delays ripple across continents. A traveler messages from an airport: “What is this delay? Cancelled??” Another sends panic in all caps: “MY CONNECTION IS 35 MINUTES.” Then comes the angry one: “You have booked me this airline, it’s a joke. I’d have just walked into airline XYZ.” This is the moment every travel agent knows well. When flights go smoothly, the airline gets the credit. When something goes wrong, the agent becomes responsible for global aviation. Agents respond calmly. They call airlines. They rebook flights. They negotiate seat releases. They reroute passengers through cities no one originally planned to visit. To the traveler, it feels like magic. To the agent, it feels like juggling flaming suitcases.

Travel agents also deal with something airlines never see: the human stories behind trips.

A honeymoon delayed. A student flying abroad for the first time. A family rushing to attend a funeral. A business executive who cannot miss a meeting. “I can’t miss this meeting,” a traveler insists. That sentence carries weight, because agents understand that behind every itinerary is a life moment. Which is why they stay late searching for alternatives when flights vanish, why they monitor airline alerts after midnight, why they message travelers when storms threaten routes—not because it’s in the contract, but because someone’s journey matters.

Most people believe travel agents finish work at 5 p.m. In reality, evening is when the real drama begins. Airline schedule changes arrive overnight. International travelers send messages from different time zones. Emergency calls appear. “Hi, sorry to bother you… the airline says I need to change terminals.” Or the classic midnight message: “My passport expires in five months… is that okay?” Agents often respond while half-asleep, mentally calculating visa rules, because tomorrow morning the traveler expects certainty.

In the digital age, people assume travel agents exist only to issue tickets. But tickets are the smallest part of the job. The real value appears when things go wrong—when an airline cancels flights at midnight, when airports close due to storms, when visa requirements suddenly change, when travelers realize a cheap ticket comes with strict restrictions. Travel agents become navigators in the chaos. They know fare rules. They understand airline behavior. They know which routes recover faster after disruptions. And perhaps most importantly, they know who to call. In a world of automated customer service and endless hold music, that knowledge is priceless.

Travel agents develop a unique sense of humor. They laugh about the impossible requests. “Can you find me a direct flight from Nairobi to a small island with no airport?” They smile at last-minute miracles. “Hi, I need to fly tonight… business class… but at economy price.” And they quietly celebrate when a complex itinerary finally works—three countries, four airlines, zero delays. To travelers, it’s just a trip. To the agent, it’s a perfectly solved puzzle.

As the day ends, one last message arrives: “Hi, just checking… are we confirmed?” The agent checks the booking again: seats confirmed, tickets issued, everything ready. “Yes,” they reply. The traveler sleeps peacefully. The agent finally closes their laptop. But before the night ends, another notification appears. A new message. “Hi… I need a flight tomorrow morning.”

The invisible marathon continues.

Travel agents don’t just sell tickets. They absorb stress so travelers can focus on the journey. They translate airline language into human language. They fix problems travelers never even see. And while technology has changed the industry, one thing remains true: behind every smooth journey is someone who worked tirelessly to make it happen, often quietly, often invisibly, often while hearing the familiar line: “You know we can just book directly, right?

Travel agents simply smile, because they know something most travelers only discover later. Anyone can book a flight. But when travel goes wrong, experience becomes the most valuable ticket of all.

Jomo Kenyatta International Airport (JKIA) Among Africa’s 10 Busiest Airports

Jomo Kenyatta International Airport (JKIA) continues to cement its status as East Africa’s largest aviation gateway. Over the past few years, it has undergone significant modernization, including terminal expansions, upgraded passenger facilities, and enhanced cargo operations, positioning the airport as a key hub connecting Kenya to major African capitals, Europe, and Asia.

With approximately 7 million passengers annually, JKIA ranks 7th among Africa’s 10 busiest airports, trailing hubs like O.R. Tambo International (Johannesburg), Cairo International, and Addis Ababa Bole. The airport plays a central role in facilitating business travel, regional trade, and tourism, supporting Nairobi’s growing reputation as a continental hub.

Nairobi has been recognized as Africa’s top business travel destination, hosting multinational conferences, corporate delegations, and regional trade events. The city’s modern hotels, conference centers, and transport infrastructure complement JKIA’s connectivity, allowing seamless movement for business and leisure travelers alike.

Top 10 Busiest Airports in Africa:

  1. O.R. Tambo International, Johannesburg (South Africa)
  2. Cairo International, Cairo (Egypt)
  3. Cape Town International, Cape Town (South Africa)
  4. Addis Ababa Bole, Addis Ababa (Ethiopia)
  5. Murtala Muhammed International, Lagos (Nigeria)
  6. Mohammed V International, Casablanca (Morocco)
  7. Jomo Kenyatta International, Nairobi (Kenya)
  8. Houari Boumediene, Algiers (Algeria)
  9. King Shaka International, Durban (South Africa)
  10. Entebbe International, Entebbe (Uganda)

JKIA’s modernization and Nairobi’s rise as a business and tourism hub reflect Kenya’s strategic role in African aviation and its growing influence as a gateway for international travel in East Africa.

Source: zawya.com

Dubai Stands Strong Amid Regional Tensions: Tourism and Preparedness on Display

Despite ongoing tensions in the Middle East stemming from the Iran conflict, Dubai continues to showcase its resilience, preparedness, and commitment to visitors and residents. While regional airspace restrictions have disrupted flights, the city’s government and tourism authorities have acted swiftly to mitigate the impact.

Hotels across the emirate are accommodating stranded travelers without increasing rates, ensuring visitors affected by flight cancellations have safe, reliable lodging. At the same time, the government has coordinated special repatriation flights to help residents and tourists return home efficiently, highlighting Dubai’s ability to respond quickly in crises.

Airports remain operational, and public attractions continue to welcome visitors under enhanced safety protocols. Hotels, airlines, and authorities are working together to provide flexible bookings and timely updates, reinforcing the city’s image as a secure and organized destination, even in uncertain times.

Dubai’s diverse tourism offerings, from luxury shopping and modern attractions to cultural heritage sites and culinary experiences, continue to attract global travelers. The government’s proactive measures, including safety protocols, accommodation support, and repatriation services, demonstrate that the emirate is equipped to manage crises without compromising visitor experience.

Industry observers note that Dubai’s approach sets a benchmark for crisis-ready tourism hubs. Visitors can expect secure accommodations, responsive government support, and operational infrastructure that ensures continuity in travel, business, and leisure, even as regional tensions persist.

Dubai’s swift action to protect tourists, maintain hotel services, and provide repatriation flights underscores the city’s resilience, organization, and global appeal, ensuring it remains a preferred destination despite the uncertainties posed by regional conflicts.

Which Airlines Are Flying To The UAE And Which Have Paused Flights? Latest Update

Air travel to and from the United Arab Emirates is experiencing widespread disruptions as airlines adjust schedules in response to ongoing regional tensions and intermittent airspace closures across the Middle East. Several carriers continue limited operations, while others have temporarily suspended flights to ensure safety and compliance with aviation regulations.

UAE-based carriers remain the backbone of regional connectivity. Emirates, Etihad Airways, flydubai, and Air Arabia are operating flights on reduced schedules, with revised timetables to accommodate changes in airspace availability. Air Arabia has expanded operations to 44 destinations from Sharjah, Abu Dhabi, and Ras Al Khaimah, offering travelers continued access to key Middle Eastern, Asian, and European destinations.

Several international airlines have temporarily suspended flights to the UAE amid security and logistical concerns. KLM Royal Dutch Airlines has cancelled all flights to Dubai, Riyadh, and Dammam until March 28, 2026. British Airways has paused operations to Dubai and Abu Dhabi, citing regional instability. Other European and Asian carriers have adjusted their schedules or temporarily halted flights depending on airspace restrictions and government advisories.

African airlines continue to provide vital links between the continent and the UAE. Ethiopian Airlines operates flights from Addis Ababa to Dubai, while Kenya Airways maintains daily connections between Nairobi and Dubai. RwandAir serves the Kigali–Dubai route, and EgyptAir continues to fly between Cairo and UAE airports. Royal Air Maroc connects Casablanca to Dubai and other Gulf hubs. These routes remain critical for business, tourism, and the movement of migrant workers from Africa to the Gulf.

The ongoing disruptions are largely due to geopolitical tensions and the closure of airspace in several Middle Eastern countries. Airlines have rerouted flights to avoid restricted areas, resulting in longer travel times, increased fuel costs, and changes to previously scheduled departures and arrivals. In some cases, flights have been temporarily suspended to ensure the safety of passengers and crew while alternative routes are identified.

Travelers are advised to check the latest flight schedules directly with airlines, as timetables are subject to change on short notice. Passengers are also warned to be cautious of unofficial booking offers and potential scams, which have reportedly increased amid the current travel uncertainty.

Airlines are gradually resuming operations where possible, prioritizing routes with the highest demand. UAE airports continue to function as major hubs for connecting flights between Asia, Europe, and Africa, although capacities remain lower than normal. International authorities continue to monitor the situation closely, and adjustments to flight schedules are expected to continue in response to changing regional conditions.

Despite these challenges, connectivity between Africa and the UAE remains largely intact through the continent’s leading carriers. Ethiopian Airlines, Kenya Airways, RwandAir, EgyptAir, and Royal Air Maroc provide a network of regular services that facilitate commerce, tourism, and the travel needs of expatriate communities. The continuity of these flights underscores the UAE’s role as a major regional hub and highlights the resilience of African carriers in maintaining international connectivity amid geopolitical disruptions.

Passengers planning trips to or from the UAE are encouraged to verify flight information ahead of travel, monitor airline updates, and allow for additional time due to potential delays. While limited operations continue to support essential travel, ongoing regional tensions are expected to affect flight schedules in the coming weeks.

Sources: Times of India, Times of India, Times of India, CN Traveler, Travel and Tour World, The Star Kenya, Capital FM Kenya, FCM

Iran war pushes airlines to introduce fuel surcharges as airfares rise

Travellers in Kenya and across Africa could soon face higher airfares as airlines respond to surging jet fuel costs triggered by the ongoing conflict involving Iran.

Aviation analysts say the war in the Middle East has disrupted global oil supply routes and pushed energy prices sharply higher, forcing airlines worldwide to introduce fuel surcharges or raise ticket prices to offset the increased operating costs.

According to aviation industry data, jet fuel prices have risen dramatically since the escalation of the conflict, with aviation turbine fuel jumping from about $99 per barrel to more than $157 per barrel in recent weeks.

Fuel typically accounts for up to 40 percent of an airline’s operating costs, making the industry particularly vulnerable to fluctuations in global oil markets.

Global airlines begin adding fuel surcharges

Several international carriers have already introduced new fuel surcharges or fare increases in response to the rising fuel costs.

For example, Air India recently announced a phased fuel surcharge on both domestic and international routes after jet fuel prices surged due to supply disruptions linked to the conflict. The airline said the additional charges would range from $10 for Middle East routes to as much as $90 on longer flights to Africa, depending on distance.

Other global airlines have also started adjusting ticket prices. Air France-KLM has introduced fare increases of about €50 on long-haul economy flights, while carriers in Asia and the Pacific have announced similar measures to absorb rising fuel expenses.

Industry reports show that airlines across different regions — including Qantas, Cathay Pacific, and Thai Airways — are either increasing fares or considering additional surcharges as oil prices climb.

Impact on Africa and Kenya

The impact is also beginning to reach African aviation markets, where airlines are already grappling with high operating costs, currency volatility, and expensive aviation fuel.

Some African carriers have started introducing temporary surcharges as jet fuel prices spike. In South Africa, low-cost airline FlySafair recently introduced a temporary dynamic fuel surcharge on tickets, citing a sharp rise in jet fuel prices following the escalation of the Middle East conflict.

Industry experts warn that if the conflict continues to disrupt global oil supplies — particularly shipments through the Strait of Hormuz, which normally carries about 20 percent of the world’s oil — jet fuel prices could remain elevated for months.

That scenario would likely translate into higher airfares across Africa, including in Kenya, as airlines pass on part of the additional fuel costs to passengers.

Pressure on airlines

The aviation industry has historically been sensitive to geopolitical crises because of its heavy dependence on fuel and international travel corridors.

Beyond rising fuel costs, the Iran war has also forced airlines to reroute flights away from parts of Middle Eastern airspace, adding extra flying time and further increasing fuel consumption and operational expenses.

Analysts warn that if the conflict drags on, airlines may have little choice but to raise ticket prices further or reduce flight frequencies to maintain profitability.

Travellers are likely to feel the impact

For passengers in Kenya and across Africa, the effect could be felt through higher ticket prices, particularly on long-haul international routes.

Industry analysts say fuel price shocks usually take several weeks to fully filter through airline pricing systems, meaning travellers may see gradual increases in airfares in the coming months.

If oil prices remain volatile, airlines may continue to adjust fares or introduce additional surcharges to protect their operations from the rising cost of jet fuel.

Despite the challenges, aviation experts say strong travel demand across Africa could help airlines absorb some of the cost pressures. However, travellers are being advised to book early and monitor fare changes closely as the global aviation industry responds to the economic ripple effects of the conflict.

Source: getaway.co.za

Airlines announce limited flight schedules

Airlines operating flights between Africa and key Middle East hubs have announced adjustments to their schedules as regional security developments continue to affect airspace operations.

This is a rapidly evolving situation linked to ongoing military activity in the Middle East, and airlines say schedules remain under review as authorities assess operational corridors and aviation safety. The situation has led several carriers to introduce limited services or revised schedules while prioritising passenger safety and repatriation efforts.

While some airlines have temporarily scaled down their operations, others are introducing limited flights to assist stranded passengers and maintain essential connectivity.

Qatar Airways

Qatar Airways has confirmed plans to operate a limited number of repatriation flights following temporary authorisation from the Qatar Civil Aviation Authority, confirming the availability of restricted operating corridors.

The airline intends to operate two repatriation flights between Doha and Johannesburg on March 14 to assist passengers affected by the disruption.

The flight schedule is as follows:

• Flight QR1377 will depart Doha at 10h40 and arrive in Johannesburg at 18h25.
• The return flight QR1378 will depart Johannesburg at 23h20 and arrive in Doha at 08h40 the following day.

The airline emphasised that these flights do not represent the resumption of regular scheduled commercial services, but are intended specifically to assist passengers who require repatriation.

Passengers have been advised not to arrive at the airport unless they hold a confirmed and valid ticket for travel.

Emirates

Emirates has meanwhile announced an expanded flight schedule for its operations to and from South Africa, covering Johannesburg, Cape Town, and Durban.

Johannesburg

Between March 21 and March 28, the airline will operate daily Johannesburg flights.

EK763 will depart Dubai at 10h10 and arrive in Johannesburg at 16h35.
EK764 will depart Johannesburg at 18h50 and arrive in Dubai at 05h05 the following day.

Cape Town

Emirates will operate three weekly Cape Town flights between March 17 and March 29.

• On Tuesdays, Thursdays and Saturdays, EK772 will depart Dubai at 03h50 and arrive in Cape Town at 11h40.
• On Wednesdays, Fridays and Sundays, EK773 will depart Cape Town at 13h40 and arrive in Dubai at 01h05 the following day.

Durban

From March 18 to March 28, Emirates will operate three weekly Durban flights.

• On Wednesdays, Fridays and Sundays, EK775 will depart Dubai at 10h40 and arrive in Durban at 17h10.
• On Mondays, Thursdays and Saturdays, EK776 will depart Durban at 19h10 and arrive in Dubai at 05h25.

The airline says all schedules remain subject to continuous review and may change depending on operational requirements and developments in the region. Any updates will be communicated to passengers accordingly.

Passengers transiting through Dubai will only be accepted for travel if their connecting flights are operating. Travellers eligible for the airline’s Dubai Connect programme must arrange accommodation in advance.

Emirates has also restored online check-in services, allowing passengers to check in 48 hours before departure, following what the airline described as the stabilisation of limited network operations.

Kenya Airways

Kenya Airways said it is closely monitoring developments in the Middle East and their potential impact on regional airspace and international flight operations.

The airline operates regular services connecting Nairobi with major global hubs, including routes that provide onward connections to the Middle East and Asia. While the carrier has not announced specific schedule changes linked to the current situation, it noted that operations remain under review in line with aviation safety advisories and airspace directives issued by relevant authorities.

Passengers travelling on affected routes are advised to check the status of their flights before departure and ensure they hold confirmed bookings before arriving at the airport.

The airline added that any changes to its schedule will be communicated directly to customers through official channels and travel agents.

Source: travelnews.co.za

Travellers lose over USD 13 billion to travel scams each year

Global travel continues to expand as more people journey across borders for holidays, business, education, and family visits. But alongside this growth, travel-related fraud is also on the rise, exposing millions of travellers to costly scams.

According to global consumer protection reports, an estimated 13 million travellers fell victim to travel scams in 2025 alone, resulting in losses exceeding USD 13 billion worldwide. The figures highlight a troubling trend in which unsuspecting travellers are deceived by individuals posing as travel agents but who are neither licensed nor recognised by professional industry bodies.

In many cases, travellers are lured by enticing offers circulating online or on social media platforms. These promotions often advertise unusually cheap air tickets, heavily discounted holiday packages, or promises of fast-tracked visa processing. However, once payments are made, some travellers later discover that their flight tickets were never issued, hotel bookings do not exist, or the agent disappears altogether.

For many victims, this painful discovery comes only days before departure, turning what was meant to be a memorable journey into a costly and stressful experience.

With the Easter holiday season approaching, families and individuals are already making travel plans to visit loved ones or explore new destinations. The period traditionally sees a surge in travel bookings, but it is also a time when fraudsters become particularly active, targeting travellers eager to secure last-minute deals.

Travellers who rush into making payments without verifying the credibility of a travel agent risk losing both their money and their travel plans.

The Kenya Association of Travel Agents (KATA) continues to urge travellers to use accredited travel agents who operate under strict professional standards and industry regulations. Such agents provide legitimate travel services, ensure bookings are processed through recognised reservation systems, and offer guidance on visas, travel insurance, and destination requirements.

More importantly, accredited agents are accountable to recognised industry bodies, giving travellers an added layer of protection and confidence when making their travel arrangements.

At KATA, protecting travellers and promoting professionalism within the travel industry remains a key priority. The association continues to champion high standards, integrity, and accountability among its members, who are recognised as certified travel agents operating within a professional framework that ensures transparency, ethical conduct, and reliable travel services for the public.

This year, the association will also address the growing challenge of fraud during the Kenya Travel Industry Payments Summit (KTRIPS) 2026, KATA’s flagship forum dedicated to the evolving payments ecosystem within the travel sector.

The summit will take place on 25 March 2026 from 8:00 a.m. at PrideInn Azure Hotel in Nairobi’s Westlands area, under the theme:

“Risk-Proofing Travel Agencies: Effective Fraud Management in a Digital Payment Era.”

The event comes at a critical moment as digital fraud continues to affect the global travel sector. Industry estimates indicate that the travel industry loses between USD 11 billion and USD 25 billion annually to payment-related fraud, including stolen card transactions, fake bookings, account takeovers, and chargebacks. High-value airline tickets and hotel reservations are among the most frequently targeted transactions.

On the consumer side, fraud attempts such as phishing, smishing, and identity-based scams remain widespread, underscoring the urgent need for stronger risk-management strategies across the travel payments ecosystem.

Certified travel agents undergo verification and operate under industry standards designed to safeguard travellers. They provide genuine travel bookings, professional advice on destinations and visa requirements, and support in the event of travel disruptions.

Most importantly, they are accountable and committed to delivering quality service, ensuring that travellers’ investments and expectations are protected.

As Easter travel plans gather momentum, KATA encourages travellers to book their journeys through certified travel agents. By doing so, travellers can enjoy peace of mind knowing that their trips are being handled by professionals who adhere to the ethics and standards of the travel industry.

Travel should be an exciting and fulfilling experience. By choosing certified travel agents, travellers not only protect themselves from fraud but also help support a professional and trustworthy travel industry.

Africa’s Tourism Boom Fuels Aviation Growth, New ATTA Report Shows

Africa’s tourism resurgence is driving a surge in aviation growth across the continent, according to a new report released by the African Travel and Tourism Association (ATTA).

The white paper, titled “Africa in the Air,” highlights how rising travel demand and expanding airline capacity are positioning Africa as one of the world’s fastest-growing tourism regions. The report was presented during the global tourism trade event ITB Berlin, drawing attention to the continent’s growing role in international travel.

Aviation Capacity Surges Across Africa

According to the ATTA report, Africa’s aviation sector is experiencing one of its strongest expansions in years. Between January and October 2026, 182.4 million departure seats are scheduled across the continent, representing a 13.7% increase compared with the same period in 2025.

International travel is the main driver of this growth. International seat capacity rose 18.6% year-on-year, while domestic capacity increased more modestly at 3.3%.

Industry leaders say the expansion reflects a renewed global appetite for travel to Africa following the pandemic-era slowdown.

Europe Leading Travel Demand

Western Europe remains the biggest source market for travel to Africa. Countries such as the United Kingdom, France, Italy and the Netherlands are sending growing numbers of visitors to destinations across East, North and Southern Africa.

The Middle East is the second-largest external market for African aviation, with 21.2 million seats scheduled for 2026, reinforcing strong travel links between Gulf hubs and African cities.

However, the report suggests that North and South America represent largely untapped opportunities, with relatively limited flight capacity despite growing interest in African destinations.

Africa’s Fastest-Growing Aviation Markets

Five major markets are driving aviation growth across the continent. These include Egypt, South Africa, Morocco, Ethiopia and Kenya, which together account for the largest share of airline seat capacity.

  • Egypt – 30.9 million seats
  • South Africa – 26.8 million seats
  • Morocco – 22.5 million seats
  • Ethiopia – 17 million seats
  • Kenya – 10.2 million seats

The data also shows strong growth among African carriers, with airlines such as Ethiopian Airlines, EgyptAir and Royal Air Maroc continuing to expand international networks.

East Africa Emerging as a Key Hub

One of the most notable trends highlighted in the report is the rapid expansion of aviation in East Africa. The region recorded a 24.3% increase in seat capacity, making it the fastest-growing aviation market on the continent.

Major hubs such as Addis Ababa, Nairobi and Johannesburg are becoming increasingly important for connecting travellers between Africa, Europe and Asia.

Industry leaders say this improved connectivity is helping unlock tourism growth by making African destinations more accessible to global travellers.

Aviation Key to Africa’s Tourism Future

Despite the positive outlook, industry experts warn that aviation infrastructure, visa policies and airline collaboration will be critical if Africa is to sustain its tourism growth momentum.

According to ATTA, continued investment in airports, airline networks and travel facilitation policies will determine whether Africa can maintain its position as the world’s fastest-growing tourism region.

For the travel industry, the message is clear: as tourism rebounds, aviation will play a decisive role in shaping Africa’s economic and tourism future.

Source: Aerospaceglobalnews.com