Emirates ramps up operations in Africa to serve growing demand


Emirates, the world’s largest international airline, has further bolstered its presence across Africa, with the introduction of additional flights to Entebbe, Uganda; Addis Abba in Ethiopia; and Johannesburg, South Africa.

Since the inaugural flight into Africa with Cairo as its first destination in 1986, Emirates has progressively grown its presence on the continent and now serves 20 passenger and cargo gateways, boosting Africa’s connectivity and air transport market development. 

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “Africa has long been a priority region for Emirates, and we will deepen our strategic focus of expansion and continued investment on the continent, as an important anchor for our future network. The introduction of frequencies to our existing points in Uganda, South Africa and Ethiopia help support the region’s growth and provide critical links using Dubai as a key gateway to emerging economies across Asia and the Middle East.

“Over the last 30 years Emirates has played a pivotal role in the development of the region’s aviation and tourism sectors, not just through scaling our operations but by establishing strategic partnerships with local governments, tourism boards and likeminded airline partners across the travel ecosystem, to nurture the industry and realise its untapped potential.”

Increasing frequencies to maximize connectivity From 27 October, Emirates ramped up operations between Dubai and Uganda from five weekly flights to a daily service. Operated via a Boeing 777-300ER the additional flight will add 718 seats to and from Dubai-Entebbe every week, connecting to popular onwards destinations from Dubai such as Canada, the US, India and the UK, to name a few. As the only airline offering First Class in and out of Entebbe, the additional flights will enable more passengers to experience Emirates’ unrivalled experience with luxurious touches, a premium gastronomic selection of dishes and fine beverages, and one of the biggest screens in the sky, all in midst of comfort and privacy.

The move builds on Emirates two-decade long commitment to Uganda, a vibrant gem on the airline’s vast global network and up and coming tourism destination. At the 2024 Arabian Travel Market, Emirates signed an MoU with the Uganda Tourism Board, aiming to encourage a diverse range of international travellers to experience the destination’s abundance of natural, cultural and adventure attractions. The additional frequency will further support this, as Uganda continues to invest in building its tourism proposition.

Ringing in the new year, Emirates will also increase frequency in Ethiopia, with a daily flight connecting Dubai and Addis Abba from 1 January 2025. Visitor numbers to Ethiopia continue to grow, guided by the vision to make Ethiopia one of the top five tourist destinations in Africa by 2025. By boosting its flight frequencies, Emirates will provide more convenient access, particularly for travellers from the Middle East and Far East.

This will be swiftly followed by the fourth daily flight to Johannesburg, which, from 1 March 2025, will introduce a morning slot to and from South Africa’s largest and busiest international airport. The additional flight brings Emirates’ operations back to pre-pandemic levels, with 49 weekly flights into South Africa, one of the airline’s most in-demand destinations in Africa.

Once the additional frequencies are activated, Emirates will provide 161 weekly flights between African destinations and Dubai.

Tickets can be booked now on emirates.com, the Emirates App, Emirates Retail stores, Emirates contact centre, or via travel agents.

Expanding the network to serve more of Africa With 17 countries in Africa and a further 63 countries and territories globally, Emirates offers near-unrivalled connectivity, further amplified by its extensive partnership network. In Africa, the airline’s footprint expands to over 210 regional points through 5 codeshare and 18 interline partners, providing access to more regional points via frictionless, one-ticket travel and simplified baggage throughput.

As an example, in 2023 Emirates signed an interline agreement with Royal Air Maroc, providing travellers with 18 additional domestic points in Morocco, such as Fez, Tangiers, Marrakech and many others, as well as an additional 17 routes beyond Dubai on an interline basis.

In addition to offering access to smaller regional points across the continent, Emirates’ partnerships unlock access to unique and exclusive destinations too. Through its interline agreement with South African carrier Cemair, Emirates enables customers to visit stunning leisure points such as Margate and Plettenberg Bay, while Pro Flight Zambia unlocks once-in-a-lifetime safari experience in Lower Zambezi National Park.

Earlier this month, Emirates made its much-awaited return to Lagos, connecting Nigeria’s economic hub to its global network with a direct, daily flight. Enhancing premium travel options, Emirates is one of only two airlines offering First Class in and out of Lagos.

The airline’s cargo arm, Emirates SkyCargo, will also benefit from the additional passenger flights, which complement its eight weekly scheduled freighters enabling the swift, efficient and reliable movement of goods from Africa to the world. Providing unmatched flexibility to meet demand, Emirates SkyCargo deploys its freighters between six African destinations, to boost the cargo capacity as required. Likewise, to better manage capacity, Emirates SkyCargo moves general cargo from Johannesburg to Cape Town and Durban via trucks, to ensure goods move on customer’s timelines; the additional passenger flights will address these capacity constraints in each market, as the airline prepares for future growth, with the delivery of new freighters up until the end of 2026.

Source: Breaking Travel News

Air travel survey: Flight times and length drive booking choices

October 29, 2024


A recent BCD survey found that business travelers prioritize flight departure time, arrival time, and length when it comes to booking air travel. Convenience, flexibility and price also rank as top priorities. The survey, from August 2024, gathered insights from over 1,300 business travelers who took to the skies in the past 12 months.

Convenience is key

When it comes to air travel, convenience is a top priority. From seat selection to checked baggage, many travelers are willing to pay for extra comfort and flexibility. In fact, nearly half of those surveyed are opting for fully or partially refundable tickets, allowing them to manage unpredictable travel plans without stress. Priority boarding, fast-tracked security, and extra legroom also rank high among add-ons that business travelers are happy to splurge on. Negotiate for these amenities in your supplier conversations.

What influences flight choices?

No surprise here. Price is a major influence on flight selection, with 51% of travelers agreeing it affects their decisions. Four out of 10 travelers prioritize finding the cheapest flight available, even if it comes at the cost of fewer flexible options. The balancing act between comfort and cost continues to challenge corporate travelers, something to keep in mind when shaping travel policies.

But what stands out even more is how the time of departure, flight duration, and employer policy impact decisions. In fact, 71% of respondents cite scheduling as the most important factor, highlighting the need for policies that align with both traveler preferences and corporate goals. While some situations are unavoidable or out of anyone’s control, employers can improve the employee experience by making adjustments to their travel policy.

“A travel policy has the potential to drastically influence employee wellbeing and satisfaction,” said Teri Miller, executive vice president, Global Client Team at BCD. “Adding ancillaries covered by the company like priority boarding or lounge access can make traveling for work more enjoyable and less stressful for employees. Allowing a flexible schedule, work from home or time off after a business trip can also help your employees adjust after returning home.”

Class and duration: A snapshot of business travel

The majority of travelers use air travel for trips between two and six days. For short-haul flights under six hours, 88% of travelers opt for economy class. Business class, while more luxurious, is typically reserved for long-haul flights, with three out of 10 travelers choosing this option for extended trips. The survey’s data around service classes can offer valuable insights for organizations seeking to optimize both traveler comfort and cost-efficiency.

A sustainable approach?

Sustainability is a growing concern in the travel industry, but may not always be top-of-mind for business travelers. While 66% of respondents opt for direct flights (which are both convenient and eco-friendly), few actively choose flights based on carbon emissions, and only 16% are trying to fly less. With two-thirds of respondents admitting they rarely or never consider sustainability if it raises costs, there’s clearly room for improvement.

Olivia Ruggles Brise Vice President of Sustainability BCD

“From our last buyer survey on travel policy, we saw that nearly a quarter of buyers rank making their policy more sustainable as a top priority,” said Olivia Ruggles-Brise, vice president of Sustainability at BCD. “However, this research shows that travelers themselves are not prioritizing sustainability in the same way. Travel managers can influence their travelers’ behavior through encouraging or mandating sustainable measures, which often go hand in hand with traveler wellness. Direct flights, for instance, are more sustainable and less stressful for travelers. Though they may come at a higher cost, direct flights result in less emissions than indirect or stopover flights. On the other hand, while business class is better for traveler comfort, it may not be the most sustainable option. Prioritizing only trips that are vital and choosing business class for those trips can strike a balance, benefiting both traveler wellness and sustainability.”

Addressing traveler challenges and wellbeing

Nearly 70% of travelers report being satisfied with their company’s travel policy and preferred suppliers. However, challenges remain. From booking user-unfriendly tools to low-cost airlines that impact comfort, corporate travelers face frustrations that can hinder productivity. Travelers also experience physical discomfort, especially with overnight flights and long-haul drives immediately after landing. Employers have an opportunity to enhance traveler wellbeing by addressing these pain points.

Offering benefits like priority boarding, lounge access, and flexible post-trip schedules can improve the overall travel experience, boosting morale and productivity.

By understanding travelers’ needs and preferences, businesses can adapt their travel programs, ensuring a balance between cost control, traveler care and sustainable practices for the future. BCD’s Program Managers can help customers review their current travel policy, and our consulting division Advito also specializes in assessing, benchmarking and rewriting policies. Once updates are in place, it’s crucial to have a communications strategy that engages and educates travelers. Advito’s Engage experts can help craft a communication strategy that uses cutting-edge marketing tactics to ensure travelers are getting the message.

Source:

AirAsia X makes maiden flight to Kenya, opens gateway to Asia-Pacific


Kenya has taken a major step in enhancing its connectivity to the Asia-Pacific region with the arrival of AirAsia X’s maiden flight from Kuala Lumpur to Nairobi. 

The historic flight, which landed at Jomo Kenyatta International Airport (JKIA), marks the first direct connection between Malaysia and Kenya and positions Nairobi as a gateway to Africa for travellers from East and Southeast Asia.
The inaugural flight carried 377 passengers, including tourists, businesspeople, and students, and was welcomed with fanfare by top government and industry officials.

 

Kenya has taken a major step in enhancing its connectivity to the Asia-Pacific region with the arrival of AirAsia X’s maiden flight from Kuala Lumpur to Nairobi. 

The historic flight, which landed at Jomo Kenyatta International Airport (JKIA), marks the first direct connection between Malaysia and Kenya and positions Nairobi as a gateway to Africa for travellers from East and Southeast Asia.
The inaugural flight carried 377 passengers, including tourists, businesspeople, and students, and was welcomed with fanfare by top government and industry officials. 

This is a significant achievement for Kenya. We are opening our skies to the Asia-Pacific region, bringing more tourists and boosting our economy. With over 360 passengers on this maiden flight, we are well on track to achieving our tourism targets,” Miano said.
The route is expected to enhance trade, tourism, and investment opportunities between Kenya and Asia-Pacific countries. Passengers on the inaugural flight included travellers from China, Japan, the Philippines, Singapore, and Australia, underscoring the route’s potential to attract a diverse range of visitors.

 “This is our first flight into Africa, and it’s a momentous occasion. We aim to bring new travellers to Kenya, many of whom are flying for the first time. Our low-cost model ensures affordability and accessibility,” said AirAsia X CEO Benyamin Ismail
The direct eight-and-a-half-hour flight significantly reduces travel time, which previously required connecting flights taking up to 19 hours. AirAsia X will operate the route four times weekly, with plans to increase frequency based on demand.

This direct connection will enhance tourism, trade, and education exchanges, benefiting both countries,” said Malaysian Ambassador to Kenya, Ruzaini Mohamad.
The route is expected to attract delegations from Malaysia to Kenya. In the coming week, 12 Malaysian tech companies and 17 coffee distributors are set to visit Kenya, exploring opportunities in technology and coffee value chains.
Tourism industry stakeholders welcomed the development, citing its potential to boost the sector. Felix Musa, CEO of Viutravel, noted that direct flights not only enhance convenience but also bring competitive pricing.
 “This is a game-changer for the industry. We are working with AirAsia X to offer attractive packages for both inbound and outbound travelers,” Musa said.

12 Days to AirAsia’s Inaugural Flight


As AirAsia’s inaugural flight to Nairobi approaches, excitement is reaching a fever pitch, and for good reasons! Kenya is not only the first African country that AirAsia will fly to, but also the gateway to a groundbreaking connection between the continents of Africa and Asia.

To commemorate this historic event, AirAsia is launching a massive week-long sale, offering unbeatable deals on flights to a wide range of destinations.

AirAsia BIG SALE is back !

Booking period:  now until 10th November 2024.

Travel period: 21st April to 28th March

Log on to your agency portal account here and BOOK NOW!

Click here for a fly-thru connections list for your reference.

Our Kenyan office, the first in Africa, is now open for business. Visit us Monday to Saturday for tailored assistance.

You can also reach us at +254 113 000 333 or reservations@airasiaafrica.com for more information.

Happy selling!

Kenya Airways Shines at the World Travel Awards.


For the third consecutive year, Kenya Airways (KQ), has been recognized as a Leading Airline at the World Travel Awards 2024. Kenya Airways was awarded as Africa’s Leading Airline in four categories namely:

• Africa’s Leading Airline 2024:

• Africa’s Leading Airline – Business Class 2024

• Africa’s Leading Airline Brand 2024

• Africa’s Leading Inflight Magazine 2024: Msafiri

The World Travel Awards recognizes leading organisations across the travel and tourism economy, including airlines, hotels, tour operators, travel agents, tourist attractions and safaris. These are organisations that have demonstrated innovation and dedication in providing exceptional travel experiences. Most notably, it seeks to recognize African tourism brands that have not only recovered but thrived in the post-pandemic era, demonstrating their resilience.

Speaking at the event, KQ CEO Allan Kilavuka said he was honored and grateful at winning the awards.

“Winning this means so much to us, as it’s not only as a validation of our hard work and efforts but also serves as a motivation to continue striving for excellence. We soared beyond expectations, reaffirming our position as the Pride of Africa.

Ethiopian Airlines Commences Passenger Service to Port Sudan.


Addis Ababa, 15 October 2024: Ethiopian Airlines, the largest network operating carrier in Africa, is pleased to announce the commencement of its new passenger service to Port Sudan, a significant Red Sea port city, in the Republic of the Sudan. The inaugural flight departed from Addis Ababa Bole International Airport today following a colorful ceremony graced by delegates from the Republic of Sudan to Ethiopia, and Ethiopian Airlines’ executives. The commencement of Ethiopian Airlines’ new service to Port Sudan further strengthens the airline’s commitment to enhancing connectivity across the African continent and beyond, fostering regional socio-economic growth and facilitating trade and tourism. “We keep growing our network in Africa to provide seamless air connectivity while fostering commerce and tourism within the continent and beyond.” Said Mr. Mesfin Tasew, Group CEO of Ethiopian Airlines. “With the launch of this flight today, we are opening a new chapter of connectivity in East Africa and the entire continent. We are bringing the world closer to The Sudan and creating a stronger economic link to businesses.”


Port Sudan is Ethiopian Airlines second destination in The Sudan following Khartoum. Ethiopian offers daily passenger services to Port Sudan. The inauguration of this new route emphasizes Ethiopian Airlines’ dedication to broadening its presence throughout Africa, while simultaneously enhancing connectivity for both business and leisure travelers. The flights will offer daily connectivity between Port Sudan and Ethiopian Airlines’ more than 139 destinations globally.

Port Sudan lies on the Red Sea and is home to the Sudan’s main seaport. Port Sudan is also renowned for its beautiful beaches and excellence for scuba diving. Travelers can now book their flights to Port Sudan on Ethiopian Airlines’ digital channels or through their preferred travel agent.


About Ethiopian
Ethiopian Airlines Group (Ethiopian) is one of the fastest-growing airlines brand globally and the continent’s largest airline brand. In its seventy-eight years of successful operations, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success. Ethiopian commands the lion’s share of the African passenger and cargo network operating the youngest and most modern fleet to more than 150 domestic and international passenger and cargo destinations across five continents. Ethiopian’s fleet category consists of ultra-modern and environmentally friendly aircraft such as Boeing 737s, 777s, 787s, Airbus
A350-900 and De Havilland Q400.
Ethiopian is also pursuing multi-hub strategy through hubs in Lomé, Togo with ASKY, in Lilongwe, Malawi with Malawi Airlines and in Lusaka, Zambia with Zambia Airways. Having achieved its strategic plan (Vision 2025) ahead of time, Ethiopian is currently implementing a 15-year strategic plan Vision 2035 that will see it become one of the top 20 most competitive and leading aviation groups in the world. Ethiopian has been champion in various coveted awards including Skytrax’s ‘Best Airline in Africa Award’ for seven consecutive years among
others. The airline has been a Star Alliance member since 2011 and has been registering more
than threefold growth in the past 10 years.


For more at: www.ethiopianairlines.com
Email: CorporateCommunication@ethiopianairlines.com
Contact: (251-11)517-8913/8165/8907

Kenya Airways Set to Elevate In-Flight Dining Experience.


[Nairobi, Kenya, October 1, 2024] – Kenya Airways in collaboration with its customers is set to elevate
its in-flight dining experience following an exclusive Product Selection event held today at KQ’s Pride
Centre.
This unique gathering brought together select customers and culinary experts to sample a diverse array
of meals and drinks, all aimed at reshaping the airline’s onboard dining experience.
Allan Kilavuka, CEO of Kenya Airways, commented on the event, emphasizing that food is one of the
most memorable aspects of travel. He stated, “Kenya Airways is committed to transforming in-flight
dining from a routine necessity into an enjoyable experience that passengers can genuinely look forward
to.”

Kilavuka further emphasized the new upcoming menu, stating, “The new menu will showcase a
harmonious mix of global culinary influences and local flavors, guaranteeing that every guest discovers
something delightful to enjoy. Our goal is for our meals to be as thrilling as the destinations you’re
visiting.”
Sustainability is also a key focus of this initiative, with Kenya Airways planning to source ingredients
responsibly and support local producers. Kilavuka noted that this approach marries the culinary
experience with a commitment to environmental stewardship, enhancing the meal while contributing to
the well-being of the planet.
Attendees at the event were encouraged to provide feedback, which will help shape the future of Kenya
Airways’ in-flight offerings. This interactive experience underscores the airline’s dedication to passenger
engagement, making customers feel heard and valued in the decision-making process.
“Through this event, Kenya Airways is not only elevating its in-flight dining but also redefining what
travelers can expect from their journeys,” Kilavuka stated.
He added, “We aim to ensure that every aspect of your flight is enjoyable, from takeoff to landing,
leaving you with delicious memories long after the plane has landed.”
As Kenya Airways continues to innovate and refine its services, travelers can look forward to a dining
experience that captures the essence of hospitality and flavor, making every journey not just a means to
an end but a delightful part of the adventure.


Ends…


About Kenya Airways:
Kenya Airways (KQ), The Pride of Africa, is Kenya’s national carrier and a leading African airline on a mission to
propel Africa’s prosperity by connecting its people, cultures, and markets. We fly to 45 destinations worldwide, 37
of which are in Africa, connecting over 5 million passengers and over 70,000 Tons of cargo annually through the
Hub at Nairobi’s Jomo Kenyatta International Airport.

As the sole African carrier in the SkyTeam Alliance, we open up a world of possibilities for our customers,
connecting them to over 1,060 destinations in 173 countries. We take pride in offering a delightful flying
experience with a caring African touch. Our exceptional African hospitality has consistently earned us global
recognition including the prestigious Skytrax World Airline Awards where we were honoured with the Best Airline
Staff and Best Airline Cabin Crew in Africa in 2024.
For more information, visit www.kenya-airways.com or call our 24-hour Customer Services Desk at +254 20 327

  1. We are also available on X: @ KenyaAirways & @ KQSupport , Facebook: @ OfficialKenyaAirways, Instagram:
    @ OfficialKenyaAirways Tiktok: @officialkenyaairways
    For all media enquiries, please reach out to Kenya Airways Corporate Communications at
    Corporate.communications@kenya-airways.com.

See Full press release here:

Regional airlines need innovative technology.


THE Tanzania Association of Travel Agents (TASOTA) has underscored the need to embrace innovative technologies to shield the sector from disruptions like the Covid-19 pandemic.

Agnes Rwegasira, the TASOTA chairperson, made this appeal at a travel convention and annual general meeting (AGM) in Dar es Salaam yesterday, an event that brought together key stakeholders from the travel, tourism and hospitality industries.

The meeting was intended for crucial deliberations, networking and collaboration with the expectation of shaping the future of the local travel industry.

“We are gathered here with various stakeholders from the airlines and the tourism sector in general. Our goal is to collaborate with the government and private agencies to promote domestic and international tourism in line with the country’s policies,” she stated.

The meeting featured panel discussions on how East African countries can work together to enhance tourism, address policy and infrastructure challenges and foster the industry’s sustainable development.

The new distribution capability protocol adopted by the International Air Transport Association (IATA) came up for discussion, which stakeholders say is revolutionizing airline services by enabling personalized offers and improving financial systems.

Discussions centred on how to capitalise on Tanzania’s leisure tourism potential with luxury offerings, innovative experiences and international partnerships, without offsetting sustainable tourism practices.

“Conversations highlighted the need to expand domestic air connectivity, address challenges in remote areas, making air travel more accessible and sustainable across the country, ” she explained.

David Kihenzile, the Transport deputy minister, remarked that the growth of the travel and tourism sector has to be aligned with sustainability, stressing that environmental considerations should be integral to business strategies, not an afterthought.

“As key stakeholders in the industry, you have the power to lead by example by adopting sustainable practices, such as initiatives to reduce carbon emissions and investing in eco-friendly infrastructure and responsible tourism,” he stated.

The TASOTA leadership, government representatives, industry experts from IATA and regional travel executives offered valuable insights into the future of local air travel and in the Southern Africa region.

Source: IPP Media

Air France to launch free ultra-high-speed Starlink connectivity onboard all aircraft.


Air France is revolutionising its onboard WiFi service. From 2025 onwards, the airline will progressively roll-out an ultra-high-speed connectivity service for a ‘ground-like’ experience. This new service, completely free-of-charge in all travel cabins, will be accessible to customers by logging into their Flying Blue account. Over time, this WiFi service will be made available onboard all the airline’s aircraft, replacing the current offer.

Air France has chosen Starlink for high-speed, low-latency connectivity. During their flight, customers will be able to stay in touch with friends and family, follow all the world’s news live, play video games online, and stream TV, films, and series. The service will be accessible from smartphones, digital tablets, and laptops, and each customer will be able to connect several devices simultaneously.


Customers will be able to access the service by logging into their Flying Blue account, the Air France-KLM Group’s loyalty program. Those who do not yet have a Flying Blue account can create one free-of-charge onboard and in just a few clicks.

As of the summer 2025 season, Air France will gradually equip all its aircraft with this cutting-edge technology, including its regional fleet. During this transitional period, the airline will continue to offer a connectivity service onboard aircraft that are not yet equipped, including a free ‘Message Pass’ for Flying Blue members and a paid offer that covers other needs.

Ben Smith, CEO of Air France-KLM, will talk exclusively at FTE Global – the “CES of Aviation” – taking place in Los Angeles on 28-30 October 2024. He will share insights on the airline’s future plans and strategies for continued growth.

Source:    Future Travel Experience

Kenya Airways Joins Forces with African Airlines to Revolutionize Intra-Continental Travel and Unleash Monumental Savings for Passengers Across Africa.

KQ JFK

Kenya Airways partners with African airlines to revolutionize intra-continental travel, delivering monumental savings and enhancing air travel accessibility across Africa.

Kenya Airways Ltd., commonly referred to as Kenya Airways, serves as the national airline and flag carrier of Kenya. Established in 1977 following the dissolution of East African Airways, the airline has its main headquarters in Embakasi, Nairobi. Its primary hub is Jomo Kenyatta International Airport, facilitating both domestic and international operations.

Kenya Airways has voiced its support for the consolidation of African airlines, emphasizing that such a move could significantly reduce the cost of air travel within the continent. The airline’s CEO, Allan Kilavuka, highlighted the potential financial benefits of merging national carriers, especially for African countries that struggle to maintain a profitable fleet size. According to Kilavuka, a fleet of at least 50 aircraft is necessary for commercial airlines to achieve sustainable profitability, a target many African carriers find difficult to reach.

By merging, African countries could create regional aviation hubs, streamline operations, and eliminate redundant costs. These savings could then be passed on to passengers, making air travel more affordable and accessible within Africa.

Kilavuka also pointed out that the slow progress in implementing the Single African Air Transport Market (SAATM), which was introduced in 2018 to liberalize air travel across the continent, has negatively impacted seat occupancy rates for national airlines. He believes that accelerating the adoption of this initiative would further enhance the viability of African carriers and increase the demand for air travel across the region.

Source Travel and Tour World