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Emirates, the world’s largest international airline, has further bolstered its presence across Africa, with the introduction of additional flights to Entebbe, Uganda; Addis Abba in Ethiopia; and Johannesburg, South Africa.

Since the inaugural flight into Africa with Cairo as its first destination in 1986, Emirates has progressively grown its presence on the continent and now serves 20 passenger and cargo gateways, boosting Africa’s connectivity and air transport market development. 

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “Africa has long been a priority region for Emirates, and we will deepen our strategic focus of expansion and continued investment on the continent, as an important anchor for our future network. The introduction of frequencies to our existing points in Uganda, South Africa and Ethiopia help support the region’s growth and provide critical links using Dubai as a key gateway to emerging economies across Asia and the Middle East.

“Over the last 30 years Emirates has played a pivotal role in the development of the region’s aviation and tourism sectors, not just through scaling our operations but by establishing strategic partnerships with local governments, tourism boards and likeminded airline partners across the travel ecosystem, to nurture the industry and realise its untapped potential.”

Increasing frequencies to maximize connectivity From 27 October, Emirates ramped up operations between Dubai and Uganda from five weekly flights to a daily service. Operated via a Boeing 777-300ER the additional flight will add 718 seats to and from Dubai-Entebbe every week, connecting to popular onwards destinations from Dubai such as Canada, the US, India and the UK, to name a few. As the only airline offering First Class in and out of Entebbe, the additional flights will enable more passengers to experience Emirates’ unrivalled experience with luxurious touches, a premium gastronomic selection of dishes and fine beverages, and one of the biggest screens in the sky, all in midst of comfort and privacy.

The move builds on Emirates two-decade long commitment to Uganda, a vibrant gem on the airline’s vast global network and up and coming tourism destination. At the 2024 Arabian Travel Market, Emirates signed an MoU with the Uganda Tourism Board, aiming to encourage a diverse range of international travellers to experience the destination’s abundance of natural, cultural and adventure attractions. The additional frequency will further support this, as Uganda continues to invest in building its tourism proposition.

Ringing in the new year, Emirates will also increase frequency in Ethiopia, with a daily flight connecting Dubai and Addis Abba from 1 January 2025. Visitor numbers to Ethiopia continue to grow, guided by the vision to make Ethiopia one of the top five tourist destinations in Africa by 2025. By boosting its flight frequencies, Emirates will provide more convenient access, particularly for travellers from the Middle East and Far East.

This will be swiftly followed by the fourth daily flight to Johannesburg, which, from 1 March 2025, will introduce a morning slot to and from South Africa’s largest and busiest international airport. The additional flight brings Emirates’ operations back to pre-pandemic levels, with 49 weekly flights into South Africa, one of the airline’s most in-demand destinations in Africa.

Once the additional frequencies are activated, Emirates will provide 161 weekly flights between African destinations and Dubai.

Tickets can be booked now on emirates.com, the Emirates App, Emirates Retail stores, Emirates contact centre, or via travel agents.

Expanding the network to serve more of Africa With 17 countries in Africa and a further 63 countries and territories globally, Emirates offers near-unrivalled connectivity, further amplified by its extensive partnership network. In Africa, the airline’s footprint expands to over 210 regional points through 5 codeshare and 18 interline partners, providing access to more regional points via frictionless, one-ticket travel and simplified baggage throughput.

As an example, in 2023 Emirates signed an interline agreement with Royal Air Maroc, providing travellers with 18 additional domestic points in Morocco, such as Fez, Tangiers, Marrakech and many others, as well as an additional 17 routes beyond Dubai on an interline basis.

In addition to offering access to smaller regional points across the continent, Emirates’ partnerships unlock access to unique and exclusive destinations too. Through its interline agreement with South African carrier Cemair, Emirates enables customers to visit stunning leisure points such as Margate and Plettenberg Bay, while Pro Flight Zambia unlocks once-in-a-lifetime safari experience in Lower Zambezi National Park.

Earlier this month, Emirates made its much-awaited return to Lagos, connecting Nigeria’s economic hub to its global network with a direct, daily flight. Enhancing premium travel options, Emirates is one of only two airlines offering First Class in and out of Lagos.

The airline’s cargo arm, Emirates SkyCargo, will also benefit from the additional passenger flights, which complement its eight weekly scheduled freighters enabling the swift, efficient and reliable movement of goods from Africa to the world. Providing unmatched flexibility to meet demand, Emirates SkyCargo deploys its freighters between six African destinations, to boost the cargo capacity as required. Likewise, to better manage capacity, Emirates SkyCargo moves general cargo from Johannesburg to Cape Town and Durban via trucks, to ensure goods move on customer’s timelines; the additional passenger flights will address these capacity constraints in each market, as the airline prepares for future growth, with the delivery of new freighters up until the end of 2026.

Source: Breaking Travel News

October 29, 2024

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A recent BCD survey found that business travelers prioritize flight departure time, arrival time, and length when it comes to booking air travel. Convenience, flexibility and price also rank as top priorities. The survey, from August 2024, gathered insights from over 1,300 business travelers who took to the skies in the past 12 months.

Convenience is key

When it comes to air travel, convenience is a top priority. From seat selection to checked baggage, many travelers are willing to pay for extra comfort and flexibility. In fact, nearly half of those surveyed are opting for fully or partially refundable tickets, allowing them to manage unpredictable travel plans without stress. Priority boarding, fast-tracked security, and extra legroom also rank high among add-ons that business travelers are happy to splurge on. Negotiate for these amenities in your supplier conversations.

What influences flight choices?

No surprise here. Price is a major influence on flight selection, with 51% of travelers agreeing it affects their decisions. Four out of 10 travelers prioritize finding the cheapest flight available, even if it comes at the cost of fewer flexible options. The balancing act between comfort and cost continues to challenge corporate travelers, something to keep in mind when shaping travel policies.

But what stands out even more is how the time of departure, flight duration, and employer policy impact decisions. In fact, 71% of respondents cite scheduling as the most important factor, highlighting the need for policies that align with both traveler preferences and corporate goals. While some situations are unavoidable or out of anyone’s control, employers can improve the employee experience by making adjustments to their travel policy.

“A travel policy has the potential to drastically influence employee wellbeing and satisfaction,” said Teri Miller, executive vice president, Global Client Team at BCD. “Adding ancillaries covered by the company like priority boarding or lounge access can make traveling for work more enjoyable and less stressful for employees. Allowing a flexible schedule, work from home or time off after a business trip can also help your employees adjust after returning home.”

Class and duration: A snapshot of business travel

The majority of travelers use air travel for trips between two and six days. For short-haul flights under six hours, 88% of travelers opt for economy class. Business class, while more luxurious, is typically reserved for long-haul flights, with three out of 10 travelers choosing this option for extended trips. The survey’s data around service classes can offer valuable insights for organizations seeking to optimize both traveler comfort and cost-efficiency.

A sustainable approach?

Sustainability is a growing concern in the travel industry, but may not always be top-of-mind for business travelers. While 66% of respondents opt for direct flights (which are both convenient and eco-friendly), few actively choose flights based on carbon emissions, and only 16% are trying to fly less. With two-thirds of respondents admitting they rarely or never consider sustainability if it raises costs, there’s clearly room for improvement.

“From our last buyer survey on travel policy, we saw that nearly a quarter of buyers rank making their policy more sustainable as a top priority,” said Olivia Ruggles-Brise, vice president of Sustainability at BCD. “However, this research shows that travelers themselves are not prioritizing sustainability in the same way. Travel managers can influence their travelers’ behavior through encouraging or mandating sustainable measures, which often go hand in hand with traveler wellness. Direct flights, for instance, are more sustainable and less stressful for travelers. Though they may come at a higher cost, direct flights result in less emissions than indirect or stopover flights. On the other hand, while business class is better for traveler comfort, it may not be the most sustainable option. Prioritizing only trips that are vital and choosing business class for those trips can strike a balance, benefiting both traveler wellness and sustainability.”

Addressing traveler challenges and wellbeing

Nearly 70% of travelers report being satisfied with their company’s travel policy and preferred suppliers. However, challenges remain. From booking user-unfriendly tools to low-cost airlines that impact comfort, corporate travelers face frustrations that can hinder productivity. Travelers also experience physical discomfort, especially with overnight flights and long-haul drives immediately after landing. Employers have an opportunity to enhance traveler wellbeing by addressing these pain points.

Offering benefits like priority boarding, lounge access, and flexible post-trip schedules can improve the overall travel experience, boosting morale and productivity.

By understanding travelers’ needs and preferences, businesses can adapt their travel programs, ensuring a balance between cost control, traveler care and sustainable practices for the future. BCD’s Program Managers can help customers review their current travel policy, and our consulting division Advito also specializes in assessing, benchmarking and rewriting policies. Once updates are in place, it’s crucial to have a communications strategy that engages and educates travelers. Advito’s Engage experts can help craft a communication strategy that uses cutting-edge marketing tactics to ensure travelers are getting the message.

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