Enjoy The Convenience Of One Ticket To Jeddah From Kenya Airways Network.

Travelling to and from the Gulf just got easier with Kenya Airways! KQ has partnered with Saudia Airlines (SV) to facilitate seamless travel for guests looking for a convenient option as they explore Jeddah for leisure or business.

With just one ticket, guests can now travel to Jeddah from Nairobi, Mombasa, Eldoret and Mogadishu with a connection through Dubai. On the other hand, travelers from Jeddah can fly to Nairobi as well as Accra and Entebe via Nairobi. Travelers from other parts of KQ’s Africa network can also enjoy the same seamless connectivity as this partnership provides a gateway into and out of the Gulf region and serves as a critical connection to Africa for the Gulf. This partnership affirms KQs commitment to connecting people, cultures and markets by providing guests with more connectivity options, itinerary flexibilityand affordable rates.

How new routes to global hubs can elevate aviation.

A new study by European aircraft manufacturer Airbus indicates that West Africa holds the potential for an aviation revolution, leveraging its booming population, diverse economies and strategic geographical position to open new routes.

The study, ‘Exploring the horizons: A study of unserved air routes to, from and within Africa,’ highlights that nine out of the top 15 unserved routes start or end in West Africa.

These routes represent significant opportunities for airlines in the region. They include Lagos-New York, Abuja-Nairobi and Dakar-Libreville.

“It is surprising to observe that throughout the entirety of 2023 and up to the conclusion of the IATA-summer in 2024, merely two routes connected Nigeria with North America,” the Airbus study says.

“And both routes were operated by non-Nigerian operators: Lagos-Atlanta, operated by Delta Air Lines, and Lagos-Washington, operated by United Airlines.

“What is particularly remarkable is that during the same period, the whole region of West Africa only had three entry-points in North America: Atlanta, New York and Washington.”

Beyond West Africa, other cities across the continent considered “most appealing unserved routes” link cities such as Cape Town, Nairobi, Dakar and Douala.

At the top of the list of unserved routes in Africa are long-haul intercontinental flights connecting the continent to North America, Europe and the Indian subcontinent.

These routes highlight crucial gaps in air travel, driven by high demand for direct flights from major African cities to global hubs. Currently, passengers endure time-consuming connecting flights, adding unnecessary inconvenience to their journeys.

This is even as projections by the African Airlines Association show African airlines are likely to cross the 100 million passengers mark for the first time in 2025, a sign of the growing traffic volumes in the country’s aviation sector.

Afraa says passenger numbers will hit 98 million by the close of year, which is a 15 per cent increase from 2023, before hitting beyond the 100 million mark by 2025.

Airbus projects a 4.1 per cent annual growth in air traffic over the next 20 years, leading to a demand for 1,180 new aircraft in Africa by 2043.

Despite challenges, the study highlights the potential for greater air travel efficiency through improved connectivity and optimised flight paths, promising reduced travel times and costs.

Notable progress is already underway, with several airlines expanding to cover new routes within Africa and beyond. Ethiopian Airlines is leading the charge, aiming for a 30 per cent growth in passenger numbers by mid-2024.

More foreign airlines are also increasingly expanding into new African routes. For instance, AirAsia, a leading Asian carrier, has announced a direct route to Kuala Lumpur, Malaysia, starting in November.

This new intercontinental route eliminates the need for long layovers, offering travellers an effortless journey between East Africa and Asia.

The ongoing expansions are yielding results, with IATA projecting Africa’s airlines to earn a collective net profit in 2024 for the second consecutive year, showcasing the sector’s impressive post-pandemic resilience.

The Airbus report suggests creating direct long-haul routes between several other key destinations. These include routes from Harare to London, Johannesburg to Mumbai, Entebbe to London, Cape Town to Brussels, Durban to London, and Nairobi to Washington.

The report also proposes flights from Lagos to multiple North American cities, such as Manchester, New York, Toronto and Houston.

While the authors acknowledge that unserved city pairs within the continent rank relatively lower in terms of economic feasibility due to lower traffic numbers, there are promising prospects, such as between the Cape Town-Lagos route.

“Given the pivotal roles played by both Lagos (Nigeria) and Cape Town (South Africa) within their respective countries and across the African continent, the establishment of a non-stop service between these cities emerges as a sensible case,” the authors say.

“Despite the significance of both cities, there is currently no non-stop flight between them. Historical schedule data indicate that such a service has never existed. Moreover, there is no direct air service connecting Cape Town with the entire subregion of West Africa.”

Other high-potential intra-continental routes that the report identifies include Dakar-Libreville, Abidjan-Douala, Abuja-Nairobi and Dakar-Douala.

However, according to experts, efforts to ensure visa-free travel for Africans will create a real impact in easing travel, especially at the regional level.

New South Institute research fellow Alan Hirsch said by the end of 2022, only 27 per cent of African routes allowed visa-free travel for Africans.

“Regularising freer movement of people across African borders is one of the continent’s great developmental challenges. It is one of the flagship projects of the African Union’s Agenda 2063,” he said.

Hirsch is also an emeritus professor at the Nelson Mandela School of Public Governance at the University of Cape Town.

Source: The Star.

ETHIOPIAN MRO SERVICES TO DEVELOP MAINTENANCE & REPAIR CAPABILITY ON ATR AIRCRAFT FOR AFRICA & THE MIDDLE EAST

Addis Ababa/Farnborough, 23 July 2024 – ATR, the world’s number one regional aircraft manufacturer, and Ethiopian MRO Services, a world-class maintenance and training provider, part of the Ethiopian Airlines Group, announced the signature of a Letter of Intent aimed at developing Ethiopian MRO Services’s ATR aircraft
maintenance and training capabilities.

This strategic agreement marks a significant milestone in expanding ATR’s presence in Africa and the Middle East, enabling enhanced support to local operators and fostering market growth. The cooperation would cover the development of Ethiopian MRO Services’s maintenance capabilities for ATR aircraft types and the establishment of a local spares’ stock to reduce response time for ATR operators in the region. It would also explore collaborative ways to train new ATR pilots with the Ethiopian Aviation University, the
most modern aviation guru.
With its extensive aircraft maintenance and repair capability, an international network for seamless spare parts delivery, multiple hubs across the continent, and an aviation training university, Ethiopian MRO Services is a key player in the aftermarket and the ideal local partner to cater to the needs of the 36 airlines operating 131 ATR aircraft across Africa and the Middle East.
Regarding the strategic agreement, Mr. Mesfin Tasew, Ethiopian Airlines Group Chief Executive Officer, said: “This partnership aligns with Ethiopian Airlines Group’s vision to become a leading aviation reference for the African continent and the Middle East. We aim to share our expertise and benefit the entire African and Middle Eastern aviation community.

This collaboration reinforces Ethiopia’s positioning as a key hub, and the fact that an established OEM such as ATR approaches us to leverage our capabilities for their fleet and operators is a testament to the recognition we have earned.” Nathalie Tarnaud Laude, ATR’s Chief Executive Officer, said: “Ethiopian MRO’s
significant investments over the past years to expand their facilities combined with their dedication to developing their capabilities, present a timely opportunity for ATR to provide better support to our African and Middle Eastern operators.

We are confident this cooperation will help boost regional aviation locally and unlock further potential for
growth. Our operators will benefit from an improved quality of service, lower maintenance costs, reduced downtimes and lower emissions through the support of an experienced partner close to their needs.” While some parts of Africa and the Middle East have flourishing regional aviation networks, with turboprops playing a key role for local businesses, goods transport and tourism, the region remains widely under connected: 67% of the routes under 500NM are operated once daily or less, representing only 11% of seats. Most traffic is concentrated on a few well-served trunk routes, while connectivity from secondary cities is declining. Flying turboprops offers a reliable cost-effective solution for domestic and subregional connectivity, eliminating the need for expensive and environmentally disruptive ground infrastructure development.
With its unrivalled versatility, fuel efficiency and low operating costs, ATR aircraft are the ideal platform to serve the growing connectivity needs of the region’s communities. As part of its strategy to empower customer satisfaction and regional expertise, ATR also established at the end of 2023 a Regional Field Service Representative in Ethiopia as a key initiative to create more intimacy with its customers and enhance their satisfaction.

About Ethiopian
Ethiopian Airlines Group (Ethiopian) is one of the fastest-growing airlines brand globally and the
continent’s largest airline brand. In its seventy-eight years of successful operations, Ethiopian has
become one of the continent’s leading carriers, unrivalled in efficiency and operational success. Ethiopian
commands the lion’s share of the African passenger and cargo network operating the youngest and most
modern fleet to more than 150 domestic and international passenger and cargo destinations across five
continents. Ethiopian’s fleet category consists of ultra-modern and environmentally friendly aircraft such
as Boeing 737s, 777s, 787s, Airbus A350-900 and De Havilland Q400.
Ethiopian is also pursuing multi-hub strategy through hubs in Lomé, Togo with ASKY, in Lilongwe, Malawi
with Malawi Airlines and in Lusaka, Zambia with Zambia Airways. Having achieved its strategic plan
(Vision 2025) ahead of time, Ethiopian is currently implementing a 15-year strategic plan Vision 2035 that
will see it become one of the top 20 most competitive and leading aviation groups in the world. Ethiopian
has been champion in various coveted awards including Skytrax’s ‘Best Airline in Africa Award’ for seven

consecutive years among others. The airline has been a Star Alliance member since 2011 and has been
registering more than threefold growth in the past 10 years.
For more at: www.ethiopianairlines.com
Email: CorporateCommunication@ethiopianairlines.com
Contact: (251-11)517-8913/8165/8907

IATA – Remaining Relevant to Travel Agents

Modern Airline Retailing is an active and important initiative for airlines around the world. But though control of the Offer and Order environment is an essential component in a fiercely competitive industry, IATA is aware that not all airlines have the same set of requirements and distribution strategies.

“This is why the Agency Program is still so important,” says Muhammad Albakri, IATA’s SVP for Financial Settlement and Distribution Services. “IATA accredited agents are trusted distribution partners, and our Agency Program allows airlines and agents to come together to solve challenges and ensure this vital channel remains strong.”

Moreover, the Agency Program fits perfectly with the overall objective of giving customers greater choice. The travel agent is still a vital part of the offer to the customer and has become a hub for consolidating the travel experience. Travel agents are also playing an important role in Modern Airline Retailing as IATA continues to see an increase in NDC transactions in the BSP. 

“Really, they are travel consultancies now,” says Albakri. “They provide an end-to-end service and are now much more than ticket providers.”

In 2023, the travel and tourism sector contributed 9.1% to global GDP and created 27 million new jobs, according to the World Travel and Tourism Council. Airlines are critical to making that happen. And so are travel agents.

In fact, travel agents are still the industry’s strongest distribution channel. The aim, therefore, is to ensure these agents are robust, reliable partners and the process of engagement—whether it is payment or fulfilling passenger requests—is as seamless and cost-effective as possible.

Keeping the program relevant

The most important step was the development of New Generation IATA Settlement Systems (NewGen ISS) approximately five years ago. This introduced different levels of accreditation:

  • Go Global is for large multinational agents and simplifies BSP participation by having a single agreement and a consolidated financial security and Remittance Holding Capacity.
  • Go Standard agents are allowed to sell in cash and other forms of payment.
  • Go Lite agents benefit from not having to furnish financial securities to participate in BSP and are allowed to sell with IATA EasyPay and Credit Cards.

Airlines in turn gained from enhanced risk management and other tools that made the distribution of tickets through travel agents even safer.

“It is not one-size-fits-all anymore,” says Albakri. “Agents can join at an appropriate level of accreditation for their business but still gain from the trust and reach that being accredited brings.”

Supporting the recovery of the industry

After COVID, IATA focused on revamping the accreditation process and streamlining the requirements. The Go Standard agents do not have to go through a financial assessment for the first two years of operation, for example. All told, the changes have resulted in a 50% reduction in accreditation times and a customer satisfaction of 90%.

“We did all this without compromising the risk management criteria,” says Albakri. “In fact, we have enhanced it by adding different compliance reviews, such as PCI DSS (Payment Card Industry Data Security Standard), as a requirement for agencies selling in credit cards, and more robust real-time monitoring of agency sales. But we can improve further both on continuing to strengthen the risk environment and on improving IATA’s service to travel agents by reducing our processing times.”

The improvements in the accreditation process together with the resilience shown by the Agency Program during the pandemic has led to strong demand and growth in accreditation numbers.

“We have also been more present in events and different meetings where travel agents approached us to know more about the benefits of the program and the requirements to become IATA accredited,” says Albakri. “In addition, IATA has historically entered into promotional agreements with different parties to increase the number of Participants and we are fully committed to continuing with this best practice.”

As a result, the number of travel agent codes in the BSP has increased from 54,341 in 2022 to 58,923 codes in April 2024.

For Albakri, this proves that as long as there continues to be a commercial relationship between airlines and travel agents, the program will continue to be extremely valuable.

“Agents will be even more relevant in the future than they were in the past,” he believes. “The Agency program is at the heart of industry resilience because it is a strong, trusted system for distributing and selling tickets and collecting monies. There is also a very low cost of transaction and IATA will continue to improve the service we provide.”

Source IATA.

Stay Connected And Save Over 75% When You Travel With The KQ Safari Data Roaming Plan

Imagine landing in a new country and your normal data plan won’t work! You can’t call over the internet, you can’t text, you can’t go online and you can’t even use your phone apps to get a cab. This is the definition of stress for any traveler. Whether you are travelling for business or for leisure, staying connected is important and for this, you need a trusted data solution that can ensure you are able to communicate and you can connect to the internet. Safari Data from Kenya Airways offers just that! Peace of mind and connectivity when travelling.

Safari Data provides over 2200+ Data Roaming plans to travelers at a very low cost, is available in over 180+ countries and the plans are based on per Country as well as Regional plans and Global plans. This means, we have got you covered pretty much everywhere you are travelling. The data plan is only for mobile internet which means users can make calls or send messages through applications like Skype, WhatsApp, Facebook Messenger, Viber, WeChat, etc.

The solution which has been developed in partnership with Roambuddy.world Ltd has been tested and tried over and over guaranteeing you a reliable data partner for all your travels. It is easy to install and is available on eSIM compatible devices allowing users to access the internet via a 3G, 4G, LTE or 5G networks.

With KQ Safari Data you do not need to worry about expensive roaming data charges from your local operator. The data plans are easy to purchase and activate. The data roaming plan currently offers plans starting from 7 day for 1GB plans and 30 day plans for plans with 3GB or more data with the option of getting Global Plans with longer durations up to 365 days with the highest speeds wherever possible (3G/4G/5G) on Kenya Airways supported networks around the world.

So, the next time you are traveling, don’t get stranded by lack of internet access, simply purchase your eSIM data plan on  https://www.kqsafaridata.com/ before you travel and stay connected!

Travelport introduces NDC content from Emirates.

Travelport and Emirates have joined forces to deliver New Distribution Capability (NDC) content from the airline and enhanced NDC servicing capabilities on the Travelport+ platform.

With this launch, Travelport’s agency customers will be able to easily view and compare NDC offers and ancillaries from Emirates and create a more streamlined, personalised experience for travellers. It also provides agents the ability to service NDC bookings, which includes modifications and cancellations.

Travelport’s NDC content and servicing solution for Emirates is now available to all agency customers located in Australia, Indonesia, the UAE, and the UK. Access to Emirates NDC solution in Travelport+ will expand to agency customers located in additional countries in the coming weeks.

Adnan Kazim, deputy president and chief commercial officer at Emirates, commented: “The integration of our systems will strengthen the expansion of our reach across the global travel retail community and allow them to offer travellers more choice among our best-in-class products and services.”

“This pivotal NDC milestone with Emirates proves Travelport is at the forefront of modern retailing with our ability to provide the best content and tools that agents require to create superior booking and servicing experiences for their customers,” said Jason Clarke, chief commercial officer, travel partners, Travelport.

Source:   TTG Asia.

Airlines, government and businesses rush to get back on track after global tech disruption.

Transport providers, businesses, hospitals and governments on Saturday are rushing to get all their systems back online after long disruptions following a widespread technology outage.

The biggest continuing effect has been on air travel. Carriers canceled thousands of flights on Friday and now have many of their planes and crews in the wrong place, while airports facing continued problems with check-in and security. On Saturday around 10:30 p.m. EDT, flight-tracking service FlightAware listed more than 33,000 total flight delays on its website, and more than 2,700 cancellations.

Both American Airlines and United Airlines said Saturday that most of its operations were restored and back up and running.

At the heart of the massive disruption is CrowdStrike, a cybersecurity firm that provides software to scores of companies worldwide. The company says the problem occurred when it deployed a faulty update to computers running Microsoft Windows, noting that the issue behind the outage was not a security incident or cyberattack.

The Microsoft outage caused by the CrowdStrike software update also caused the return of a familiar — and dreaded — screen for many Windows users: what has come to be known informally as the “blue screen of death,” indicating that their computer systems are down.

Microsoft said 8.5 million devices running its Windows operating system were affected by the outage that affected consumers and businesses across the globe, including airlines, banks, health care providers, telecoms, retailers and even billboards in New York City’s Times Square.

In a blog post shared on Saturday morning, Microsoft said it engaged with CrowdStrike to automate work on developing a solution, sharing instructions on how to remedy the issue and deploying “hundreds of Microsoft engineers and experts to work directly with customers to restore services,” among other steps to keep people informed and help affected customers.

“We currently estimate that CrowdStrike’s update affected 8.5 million Windows devices, or less than one percent of all Windows machines,” said the blog post from Microsoft cybersecurity executive David Weston.

“While the percentage was small, the broad economic and societal impacts reflect the use of CrowdStrike by enterprises that run many critical services.”

Source: CBS News.  

Uganda Airlines announces flights to Nigeria, Zambia.

Starting September 2024, Uganda Airlines will begin flights to Abuja in Nigeria, Harare in Zimbabwe, and Lusaka in Zambia.

These new routes will join the airline’s existing destinations, including Nairobi, Mombasa, Dar es Salaam, Bujumbura, Johannesburg, Dubai, Zanzibar, Lagos, Kinshasa, Mumbai, Mogadishu, Juba, and Kilimanjaro.

According to a press release, the flights to Abuja will start on September 12, 2024, operating every Sunday and Thursday with the A330-800 aircraft. This service extends the existing flights to Lagos, which run on Sundays, Mondays, and Thursdays.

For Lusaka and Harare, services will start on September 25, 2024, with four times-a-week flights on Monday, Wednesday, Thursday, and Saturday using the CRJ-900 aircraft. While launching the routes, Jenifer Bamuturaki, Uganda Airlines chief executive officer (CEO), said that these network additions increase Uganda’s connectivity to the rest of Africa and bring more choice and convenience to travellers.

“The creation of an air bridge to West Africa and Southern Africa will bring convenience to travellers across the continent with direct flights and seamless connectivity and enable multiple opportunities in business, trade, tourism, and socio-cultural linkages. We are open to bookings, and intending travellers can book through their travel agents, our ticketing offices, or online via the Uganda Airlines app and website,” Bamuturaki explained.

“These new routes mark the second phase of our network development and support our mission to offer affordable air travel for business and leisure. This expansion also sets the stage for future routes to Europe and Asia,” she added.

The launch of these new routes enhances intra-African travel, providing direct flights and seamless connections for business, trade, tourism, and cultural exchanges. Bookings are now open through travel agents, ticketing offices, or online via the Uganda Airlines app and website.

In September 2024, the national airline will celebrate five years since it began operations in August 2019, by officially launching these new routes. According to Bamuturaki, the decision to add these routes aims to build an efficient regional market, enhance aircraft utilization, and create a robust network that supports long-haul routes.

She further states that “This strategic expansion is part of the airline’s 10-year plan and aims to connect East, West, North, and South Africa.”

With these new routes, Uganda Airlines hopes to improve connectivity, increase flight frequencies, and boost revenue growth. The network expansion positions the airline for promising profitability.

Source The Observer.

Opening New Pathways: Ethiopian Airlines Commences New Service to Warsaw, Poland

Addis Ababa, 02 July 2024

Ethiopian Airlines, Africa’s largest network operating carrier, is pleased to announce the commencement of its four times-weekly new flight services to Warsaw, the capital and largest city of the Republic of Poland, via Athens as of 01 July 2024. The flight departed from Addis Ababa Bole International Airport in a colorful ceremony attended by the Ambassador of Poland to Ethiopia, Ethiopia’s high ranking government officials and Ethiopian Airlines’ executives.

The new flight marks a significant milestone for Ethiopian Airlines’ network expansion in Europe, enhancing global connectivity and promoting commerce and tourism. The flight will continue operation according to the below schedule.

ET 764 Addis Ababa (ADD) – Athens (ATH) – Warsaw (WAW) Mon, Wed, Fri, Sun

ET 765 Warsaw (WAW) – Athens (ATH) – Addis Ababa (ADD) Mon, Tue, Thu, Sat

Regarding the commencement of the new route Mr. Mesfin Tasew, Chief Executive Officer of Ethiopian Airlines Group said, “We are truly pleased to establish yet another connection between Africa and Central Europe with the flight that we have commenced today to Warsaw, Poland. We are committed to enhance our passengers’ convenience in traveling across the globe in a seamless connection, and we are proud to take our African Flavored Ethiopian Hospitality services further to Poland.”

With the launch of this new flight, Warsaw marks Ethiopian Airlines’ 24th destination in Europe. This milestone underscores our commitment to meeting the growing demand for travel between Africa and Europe, reinforcing our mission to connect people, cultures, and economies across regions. Our dedication to providing an exceptional customer experience has earned us multiple accolades, further solidifying our reputation in the industry.

Ethiopian remains committed to service excellence, claiming international accolades along the way. Recently, Ethiopian Airlines achieved remarkable success at the SKYTRAX World Airlines Award 2024, winning in four prestigious categories: Best Airline in Africa for seven consecutive years, Best Business Class in Africa for six consecutive years, Best Economy Class in Africa for six consecutive years, and Best Economy Class Onboard Catering in Africa. Additionally, Ethiopian was honored with ‘Best Entertainment’ and ‘Best Wi-Fi’ in Africa at the 2024 APEX Passenger Choice Awards.

Travelers can now book their flights with Ethiopian Airlines through its digital channels and at its ticket offices, ensuring convenient access to our award-winning services.

About Ethiopian

Ethiopian Airlines Group (Ethiopian) is one of the fastest-growing airlines brand globally and the continent’s largest airline brand. In its seventy-eight years of successful operations, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success. Ethiopian commands the lion’s share of the African passenger and cargo network operating the youngest and most modern fleet to more than 150 domestic and international passenger and cargo destinations across five continents. Ethiopian’s fleet category consists of ultra-modern and environmentally friendly aircraft such as Boeing 737s, 777s, 787s, Airbus A350-900 and De Havilland Q400. 

Ethiopian is also pursuing multi-hub strategy through hubs in Lomé, Togo with ASKY, in Lilongwe, Malawi with Malawi Airlines and in Lusaka, Zambia with Zambia Airways. Having achieved its strategic plan (Vision 2025) ahead of time, Ethiopian is currently implementing a 15-year strategic plan Vision 2035 that will see it become one of the top 20 most competitive and leading aviation groups in the world. Ethiopian has been champion in various coveted awards including Skytrax’s ‘Best Airline in Africa Award’ for seven consecutive years among others. The airline has been a Star Alliance member since 2011 and has been registering more than threefold growth in the past 10 years.

For more at: www.ethiopianairlines.com     

Email: CorporateCommunication@ethiopianairlines.com 

Contact: (251-11)517-8913/8165/8907    

Discover the Beauty and Potential of Eldoret with Kenya Airways

Renowned as the home of champions with beautiful lush highlands, natural beauty, and cultural heritage, Eldoret is now the 44th Kenya Airways destination. Kenya Airways recently relaunched its flight services to and from Eldoret effective March 25th, 2024.

Driven by its mission “To propel Africa’s prosperity by connecting its people, cultures, and markets.” Kenya Airways reintroduced its flights to connect Eldoret to the world and the world to Eldoret for tourism, trade, sports and culture. With 6 weekly flights, the schedule is perfect for sportsmen and sportswomen coming to train from abroad who want a seamless connection, for the business community who want to travel to explore opportunities, for students traveling to study, for family and friends traveling as well as tourists who want to explore the regions hidden wonders.

The service was first introduced with 5 weekly flights and in June, Kenya Airways responded to market demand and increased the flights to 6 weekly flights to provide customers with flexible travel options. The flights also offer seamless connectivity for international travel to and from other KQ destinations across the world. Guests travelling to and from Eldoret will also be eligible to earn Asante Reward points every time they fly with Kenya Airways.

New Schedule: