Eldoret, Mogadishu & Maputo – More Routes, More Connections For Kenya Airways Guests

KQ JFK

Kenya Airways has reopened 3 routes this year in a bid to offer customers destinations options.

KQ resumed operations to Mogadishu in February, Eldoret in March and Maputo in June. The three routes are expected to offer KQ guests direct flights to the three destinations, providing travelers with more options and convenience.

Reopening of these routes furthers KQs commitments to connect Africa to the world and the world to Africa. The schedules are conveniently timed for the business traveler as well as the leisure traveler. This means guests travelling to and from these three routes can also travel to the rest of the KQ network via Nairobi.

Guests traveling on this route can expect:

1. Professional & delightful onboard services- The Kenya Airways friendly crew will be at hand to receive guests and ensure a delightful experience while onboard.

2. Ample baggage allowance- Customers’ first bag is free of charge with a provision of up to 23kgs for economy class and 32kgs for business class, with additional space available in the overhead bins for one carry-on bag.

3. Comfortable travel – Kenya Airways will operate the Embraer E190 on this route providing customers with a spacious and comfortable travel experience.

Please see the schedules for booking customers:

ELDORET: As low as ksh. 6,900 one way

MOGADISHU: as low as USD 250 one way

MAPUTO: as low as USD 873 for a return trip

Kenya Airways and Safaricom forge tech partnership for aviation innovation

Kenya Airways (KQ) has signed a partnership with Safaricom aimed at driving innovations that will enhance the airline’s operational efficiency, strengthen cybersecurity, and elevate the customer experience.

Kenya Airways and Safaricom will focus on enhancing connectivity, in-flight Wi-Fi, Infrastructure Inspection, Security Surveillance, loyalty programs, data science, software development, and aviation innovation in areas such as agriculture.

Commenting on the partnership, Fredrick Kitunga, Chief Information and Data Officer at Kenya Airways said: “Kenya Airways collaboration with Safaricom is a testament to the power of co-creation. By harnessing our combined expertise, we are not only addressing today’s challenges but also laying the groundwork for sustainable growth, enhanced connectivity, and transformative innovations that will benefit our customers and communities for years to come.”

The companies will also collaborate in developing and implementing Internet of Things (IoT) solutions for warehousing, baggage tracking, aircraft materials and ULD, to cover tracking, location, reconciliation and stock taking.

Representing Safaricom, Cynthia Kropac, Head of Business noted, “This Memorandum of Understanding solidifies our commitment to providing a transformative experience for our customers, connecting people in new and innovative ways. By leveraging our respective strengths—Kenya Airways in providing safe journeys and Safaricom in cutting-edge communications and technology—we ensure that our customers remain seamlessly connected throughout their travels.”

Kenya Airways’ Fahari Innovation Hub is a one‐of‐a‐kind center of aviation innovation excellence in Africa that facilitates creative and collaborative ways of providing much‐needed solutions to business problems. The Hub is a centre for strategic innovation management offering opportunities for cocreation, networking, research, and learning; and is a springboard for new ideas and innovations that help communities and continent face current and future challenges.

Kenya Airways (KQ) is Kenya’s national carrier and a leading African airline. It flies to 45 destinations worldwide, 37 of which are in Africa, connecting over 5 million passengers and over 70,000 Tons of cargo annually through the Hub at Nairobi’s Jomo Kenyatta International Airport.

Source ATTA  

ASKY Founder and Chairman Honored.

Founder and Chairman of the Board of Directors at ASKY, Mr. Gervais Koffi Gbondjide DJONDO, has been honored with an award at the 2024 BOMA Africa Awards held in Accra, Ghana recently.

The award recognises DJONDO’s “indomitable spirit, passionate dedication, and relentless pursuit of Africa’s integration and prosperity goals, in line with Agenda 2063,” as inscribed on the trophy. Under the theme “From the Africa We Want to the Africa We Build,” the 2024 edition of BOMA of Africa celebrated personalities with radical ideas and actions driving Africa forward. “We are incredibly honored that DJONDO has been recognised for his outstanding contributions to Africa,” commented Chief Executive Officer of ASKY, Mr. Esayas Woldemariam HAILU on a Press release shared by ASKY.

About ASKY

ASKY, The Pan-African Airline, is a 100% privately owned airline created by regional banking institutions in Africa that includes The ECOWAS Bank for Investment and Development (EBID), The West African Development Bank (BOAD) and ECOBANK Group (ETI) in partnership with Ethiopian Airlines.

ASKY is a commercial company under private law and is managed by experienced African aviation professionals, with Ethiopian airlines as its strategic partner.

ASKY currently operates a fleet of fourteen (14) aircraft: nine (09) Boeing 737-800s and Two (2) Boeing 737-700s, and Three (3) Boeing 737 MAX 8, serving twenty-height (28) cities in twenty-six (26) countries within Africa and soon Pointe Noire.

ASKY’s focus is to develop a strong intra-Africa network that foster regional development, tourism, economic growth and regional integration as a major economic catalyst within the continent with its long-term goal of a sustainable business focused on profitability.

For more information, contact communication@flyasky.com, visit our website www.flyasky.com or our LinkedIn; Twitter Facebook and Instagram pages, @ASKY

ASKY Management

ASKY, The Pan African Airline

AirAsia Takes Flight in Kenya- What Does This Mean for You?

We are delighted to inform you that the Kenyan Ministry of Transport has granted AirAsia full approval for scheduled flights between Kuala Lumpur and Nairobi. This official clearance allows you to confidently sell tickets to your customers without any concerns. The arrival of AirAsia in Kenya marks a new era of affordable air travel. With its vast network and competitive fares, this low-cost carrier is set to revolutionize the way Kenyans travel.

Discover More Destinations

One of the most exciting benefits is the opportunity to explore new destinations. AirAsia’s extensive network provides access to 35 new destinations across 12 countries, allowing you to cater to a wider range of traveler preferences. Whether your clients dream of the vibrant cities of Southeast Asia, the stunning beaches of Australia, the cultural richness of HongKong, or the business acumen of Singapore AirAsia can take them there.

Reduced Fares and Travel Hours

AirAsia has maintained its position as the world’s leading low-cost airline for an unprecedented 15 consecutive years, winning the prestigious Skytrax World Airline Award in June 2024. Beyond its financial success, AirAsia has been a pioneer in environmental sustainability and affordable travel. Connect your customers to Australia for up to 40% less than traditional flights while enjoying flight times that are over 30% shorter!

All cabin classes

Direct flights to Kuala Lumpur and beyond will be operated by an Airbus A330. Defying expectations, this low-cost carrier offers a premium experience, including all cabin classes typically found on full-service airlines, even flatbed seats. The aircraft configuration is detailed below:

What Next?

1. Do you wish to sell East and Southeast Asia destinations?  Register on their booking system by clicking here if you’ve not already

2. Join the exclusive AirAsia System and destinations training for our member travel agents on Friday the 9th of August.

Enjoy The Convenience Of One Ticket To Jeddah From Kenya Airways Network.

Travelling to and from the Gulf just got easier with Kenya Airways! KQ has partnered with Saudia Airlines (SV) to facilitate seamless travel for guests looking for a convenient option as they explore Jeddah for leisure or business.

With just one ticket, guests can now travel to Jeddah from Nairobi, Mombasa, Eldoret and Mogadishu with a connection through Dubai. On the other hand, travelers from Jeddah can fly to Nairobi as well as Accra and Entebe via Nairobi. Travelers from other parts of KQ’s Africa network can also enjoy the same seamless connectivity as this partnership provides a gateway into and out of the Gulf region and serves as a critical connection to Africa for the Gulf. This partnership affirms KQs commitment to connecting people, cultures and markets by providing guests with more connectivity options, itinerary flexibilityand affordable rates.

How new routes to global hubs can elevate aviation.

A new study by European aircraft manufacturer Airbus indicates that West Africa holds the potential for an aviation revolution, leveraging its booming population, diverse economies and strategic geographical position to open new routes.

The study, ‘Exploring the horizons: A study of unserved air routes to, from and within Africa,’ highlights that nine out of the top 15 unserved routes start or end in West Africa.

These routes represent significant opportunities for airlines in the region. They include Lagos-New York, Abuja-Nairobi and Dakar-Libreville.

“It is surprising to observe that throughout the entirety of 2023 and up to the conclusion of the IATA-summer in 2024, merely two routes connected Nigeria with North America,” the Airbus study says.

“And both routes were operated by non-Nigerian operators: Lagos-Atlanta, operated by Delta Air Lines, and Lagos-Washington, operated by United Airlines.

“What is particularly remarkable is that during the same period, the whole region of West Africa only had three entry-points in North America: Atlanta, New York and Washington.”

Beyond West Africa, other cities across the continent considered “most appealing unserved routes” link cities such as Cape Town, Nairobi, Dakar and Douala.

At the top of the list of unserved routes in Africa are long-haul intercontinental flights connecting the continent to North America, Europe and the Indian subcontinent.

These routes highlight crucial gaps in air travel, driven by high demand for direct flights from major African cities to global hubs. Currently, passengers endure time-consuming connecting flights, adding unnecessary inconvenience to their journeys.

This is even as projections by the African Airlines Association show African airlines are likely to cross the 100 million passengers mark for the first time in 2025, a sign of the growing traffic volumes in the country’s aviation sector.

Afraa says passenger numbers will hit 98 million by the close of year, which is a 15 per cent increase from 2023, before hitting beyond the 100 million mark by 2025.

Airbus projects a 4.1 per cent annual growth in air traffic over the next 20 years, leading to a demand for 1,180 new aircraft in Africa by 2043.

Despite challenges, the study highlights the potential for greater air travel efficiency through improved connectivity and optimised flight paths, promising reduced travel times and costs.

Notable progress is already underway, with several airlines expanding to cover new routes within Africa and beyond. Ethiopian Airlines is leading the charge, aiming for a 30 per cent growth in passenger numbers by mid-2024.

More foreign airlines are also increasingly expanding into new African routes. For instance, AirAsia, a leading Asian carrier, has announced a direct route to Kuala Lumpur, Malaysia, starting in November.

This new intercontinental route eliminates the need for long layovers, offering travellers an effortless journey between East Africa and Asia.

The ongoing expansions are yielding results, with IATA projecting Africa’s airlines to earn a collective net profit in 2024 for the second consecutive year, showcasing the sector’s impressive post-pandemic resilience.

The Airbus report suggests creating direct long-haul routes between several other key destinations. These include routes from Harare to London, Johannesburg to Mumbai, Entebbe to London, Cape Town to Brussels, Durban to London, and Nairobi to Washington.

The report also proposes flights from Lagos to multiple North American cities, such as Manchester, New York, Toronto and Houston.

While the authors acknowledge that unserved city pairs within the continent rank relatively lower in terms of economic feasibility due to lower traffic numbers, there are promising prospects, such as between the Cape Town-Lagos route.

“Given the pivotal roles played by both Lagos (Nigeria) and Cape Town (South Africa) within their respective countries and across the African continent, the establishment of a non-stop service between these cities emerges as a sensible case,” the authors say.

“Despite the significance of both cities, there is currently no non-stop flight between them. Historical schedule data indicate that such a service has never existed. Moreover, there is no direct air service connecting Cape Town with the entire subregion of West Africa.”

Other high-potential intra-continental routes that the report identifies include Dakar-Libreville, Abidjan-Douala, Abuja-Nairobi and Dakar-Douala.

However, according to experts, efforts to ensure visa-free travel for Africans will create a real impact in easing travel, especially at the regional level.

New South Institute research fellow Alan Hirsch said by the end of 2022, only 27 per cent of African routes allowed visa-free travel for Africans.

“Regularising freer movement of people across African borders is one of the continent’s great developmental challenges. It is one of the flagship projects of the African Union’s Agenda 2063,” he said.

Hirsch is also an emeritus professor at the Nelson Mandela School of Public Governance at the University of Cape Town.

Source: The Star.

ETHIOPIAN MRO SERVICES TO DEVELOP MAINTENANCE & REPAIR CAPABILITY ON ATR AIRCRAFT FOR AFRICA & THE MIDDLE EAST

Addis Ababa/Farnborough, 23 July 2024 – ATR, the world’s number one regional aircraft manufacturer, and Ethiopian MRO Services, a world-class maintenance and training provider, part of the Ethiopian Airlines Group, announced the signature of a Letter of Intent aimed at developing Ethiopian MRO Services’s ATR aircraft
maintenance and training capabilities.

This strategic agreement marks a significant milestone in expanding ATR’s presence in Africa and the Middle East, enabling enhanced support to local operators and fostering market growth. The cooperation would cover the development of Ethiopian MRO Services’s maintenance capabilities for ATR aircraft types and the establishment of a local spares’ stock to reduce response time for ATR operators in the region. It would also explore collaborative ways to train new ATR pilots with the Ethiopian Aviation University, the
most modern aviation guru.
With its extensive aircraft maintenance and repair capability, an international network for seamless spare parts delivery, multiple hubs across the continent, and an aviation training university, Ethiopian MRO Services is a key player in the aftermarket and the ideal local partner to cater to the needs of the 36 airlines operating 131 ATR aircraft across Africa and the Middle East.
Regarding the strategic agreement, Mr. Mesfin Tasew, Ethiopian Airlines Group Chief Executive Officer, said: “This partnership aligns with Ethiopian Airlines Group’s vision to become a leading aviation reference for the African continent and the Middle East. We aim to share our expertise and benefit the entire African and Middle Eastern aviation community.

This collaboration reinforces Ethiopia’s positioning as a key hub, and the fact that an established OEM such as ATR approaches us to leverage our capabilities for their fleet and operators is a testament to the recognition we have earned.” Nathalie Tarnaud Laude, ATR’s Chief Executive Officer, said: “Ethiopian MRO’s
significant investments over the past years to expand their facilities combined with their dedication to developing their capabilities, present a timely opportunity for ATR to provide better support to our African and Middle Eastern operators.

We are confident this cooperation will help boost regional aviation locally and unlock further potential for
growth. Our operators will benefit from an improved quality of service, lower maintenance costs, reduced downtimes and lower emissions through the support of an experienced partner close to their needs.” While some parts of Africa and the Middle East have flourishing regional aviation networks, with turboprops playing a key role for local businesses, goods transport and tourism, the region remains widely under connected: 67% of the routes under 500NM are operated once daily or less, representing only 11% of seats. Most traffic is concentrated on a few well-served trunk routes, while connectivity from secondary cities is declining. Flying turboprops offers a reliable cost-effective solution for domestic and subregional connectivity, eliminating the need for expensive and environmentally disruptive ground infrastructure development.
With its unrivalled versatility, fuel efficiency and low operating costs, ATR aircraft are the ideal platform to serve the growing connectivity needs of the region’s communities. As part of its strategy to empower customer satisfaction and regional expertise, ATR also established at the end of 2023 a Regional Field Service Representative in Ethiopia as a key initiative to create more intimacy with its customers and enhance their satisfaction.

About Ethiopian
Ethiopian Airlines Group (Ethiopian) is one of the fastest-growing airlines brand globally and the
continent’s largest airline brand. In its seventy-eight years of successful operations, Ethiopian has
become one of the continent’s leading carriers, unrivalled in efficiency and operational success. Ethiopian
commands the lion’s share of the African passenger and cargo network operating the youngest and most
modern fleet to more than 150 domestic and international passenger and cargo destinations across five
continents. Ethiopian’s fleet category consists of ultra-modern and environmentally friendly aircraft such
as Boeing 737s, 777s, 787s, Airbus A350-900 and De Havilland Q400.
Ethiopian is also pursuing multi-hub strategy through hubs in Lomé, Togo with ASKY, in Lilongwe, Malawi
with Malawi Airlines and in Lusaka, Zambia with Zambia Airways. Having achieved its strategic plan
(Vision 2025) ahead of time, Ethiopian is currently implementing a 15-year strategic plan Vision 2035 that
will see it become one of the top 20 most competitive and leading aviation groups in the world. Ethiopian
has been champion in various coveted awards including Skytrax’s ‘Best Airline in Africa Award’ for seven

consecutive years among others. The airline has been a Star Alliance member since 2011 and has been
registering more than threefold growth in the past 10 years.
For more at: www.ethiopianairlines.com
Email: CorporateCommunication@ethiopianairlines.com
Contact: (251-11)517-8913/8165/8907

IATA – Remaining Relevant to Travel Agents

Modern Airline Retailing is an active and important initiative for airlines around the world. But though control of the Offer and Order environment is an essential component in a fiercely competitive industry, IATA is aware that not all airlines have the same set of requirements and distribution strategies.

“This is why the Agency Program is still so important,” says Muhammad Albakri, IATA’s SVP for Financial Settlement and Distribution Services. “IATA accredited agents are trusted distribution partners, and our Agency Program allows airlines and agents to come together to solve challenges and ensure this vital channel remains strong.”

Moreover, the Agency Program fits perfectly with the overall objective of giving customers greater choice. The travel agent is still a vital part of the offer to the customer and has become a hub for consolidating the travel experience. Travel agents are also playing an important role in Modern Airline Retailing as IATA continues to see an increase in NDC transactions in the BSP. 

“Really, they are travel consultancies now,” says Albakri. “They provide an end-to-end service and are now much more than ticket providers.”

In 2023, the travel and tourism sector contributed 9.1% to global GDP and created 27 million new jobs, according to the World Travel and Tourism Council. Airlines are critical to making that happen. And so are travel agents.

In fact, travel agents are still the industry’s strongest distribution channel. The aim, therefore, is to ensure these agents are robust, reliable partners and the process of engagement—whether it is payment or fulfilling passenger requests—is as seamless and cost-effective as possible.

Keeping the program relevant

The most important step was the development of New Generation IATA Settlement Systems (NewGen ISS) approximately five years ago. This introduced different levels of accreditation:

  • Go Global is for large multinational agents and simplifies BSP participation by having a single agreement and a consolidated financial security and Remittance Holding Capacity.
  • Go Standard agents are allowed to sell in cash and other forms of payment.
  • Go Lite agents benefit from not having to furnish financial securities to participate in BSP and are allowed to sell with IATA EasyPay and Credit Cards.

Airlines in turn gained from enhanced risk management and other tools that made the distribution of tickets through travel agents even safer.

“It is not one-size-fits-all anymore,” says Albakri. “Agents can join at an appropriate level of accreditation for their business but still gain from the trust and reach that being accredited brings.”

Supporting the recovery of the industry

After COVID, IATA focused on revamping the accreditation process and streamlining the requirements. The Go Standard agents do not have to go through a financial assessment for the first two years of operation, for example. All told, the changes have resulted in a 50% reduction in accreditation times and a customer satisfaction of 90%.

“We did all this without compromising the risk management criteria,” says Albakri. “In fact, we have enhanced it by adding different compliance reviews, such as PCI DSS (Payment Card Industry Data Security Standard), as a requirement for agencies selling in credit cards, and more robust real-time monitoring of agency sales. But we can improve further both on continuing to strengthen the risk environment and on improving IATA’s service to travel agents by reducing our processing times.”

The improvements in the accreditation process together with the resilience shown by the Agency Program during the pandemic has led to strong demand and growth in accreditation numbers.

“We have also been more present in events and different meetings where travel agents approached us to know more about the benefits of the program and the requirements to become IATA accredited,” says Albakri. “In addition, IATA has historically entered into promotional agreements with different parties to increase the number of Participants and we are fully committed to continuing with this best practice.”

As a result, the number of travel agent codes in the BSP has increased from 54,341 in 2022 to 58,923 codes in April 2024.

For Albakri, this proves that as long as there continues to be a commercial relationship between airlines and travel agents, the program will continue to be extremely valuable.

“Agents will be even more relevant in the future than they were in the past,” he believes. “The Agency program is at the heart of industry resilience because it is a strong, trusted system for distributing and selling tickets and collecting monies. There is also a very low cost of transaction and IATA will continue to improve the service we provide.”

Source IATA.

Stay Connected And Save Over 75% When You Travel With The KQ Safari Data Roaming Plan

Imagine landing in a new country and your normal data plan won’t work! You can’t call over the internet, you can’t text, you can’t go online and you can’t even use your phone apps to get a cab. This is the definition of stress for any traveler. Whether you are travelling for business or for leisure, staying connected is important and for this, you need a trusted data solution that can ensure you are able to communicate and you can connect to the internet. Safari Data from Kenya Airways offers just that! Peace of mind and connectivity when travelling.

Safari Data provides over 2200+ Data Roaming plans to travelers at a very low cost, is available in over 180+ countries and the plans are based on per Country as well as Regional plans and Global plans. This means, we have got you covered pretty much everywhere you are travelling. The data plan is only for mobile internet which means users can make calls or send messages through applications like Skype, WhatsApp, Facebook Messenger, Viber, WeChat, etc.

The solution which has been developed in partnership with Roambuddy.world Ltd has been tested and tried over and over guaranteeing you a reliable data partner for all your travels. It is easy to install and is available on eSIM compatible devices allowing users to access the internet via a 3G, 4G, LTE or 5G networks.

With KQ Safari Data you do not need to worry about expensive roaming data charges from your local operator. The data plans are easy to purchase and activate. The data roaming plan currently offers plans starting from 7 day for 1GB plans and 30 day plans for plans with 3GB or more data with the option of getting Global Plans with longer durations up to 365 days with the highest speeds wherever possible (3G/4G/5G) on Kenya Airways supported networks around the world.

So, the next time you are traveling, don’t get stranded by lack of internet access, simply purchase your eSIM data plan on  https://www.kqsafaridata.com/ before you travel and stay connected!

Travelport introduces NDC content from Emirates.

Travelport and Emirates have joined forces to deliver New Distribution Capability (NDC) content from the airline and enhanced NDC servicing capabilities on the Travelport+ platform.

With this launch, Travelport’s agency customers will be able to easily view and compare NDC offers and ancillaries from Emirates and create a more streamlined, personalised experience for travellers. It also provides agents the ability to service NDC bookings, which includes modifications and cancellations.

Travelport’s NDC content and servicing solution for Emirates is now available to all agency customers located in Australia, Indonesia, the UAE, and the UK. Access to Emirates NDC solution in Travelport+ will expand to agency customers located in additional countries in the coming weeks.

Adnan Kazim, deputy president and chief commercial officer at Emirates, commented: “The integration of our systems will strengthen the expansion of our reach across the global travel retail community and allow them to offer travellers more choice among our best-in-class products and services.”

“This pivotal NDC milestone with Emirates proves Travelport is at the forefront of modern retailing with our ability to provide the best content and tools that agents require to create superior booking and servicing experiences for their customers,” said Jason Clarke, chief commercial officer, travel partners, Travelport.

Source:   TTG Asia.