KQ Eyes Eldoret, Maputo In Expansion Plans.

NAIROBI, Kenya, Feb 23 – Kenya Airways (KQ) has announced that it will add flights to Eldoret and Maputo, Mozambique, amid growing demand for air travel.

The airline will be flying to Eldoret five times a week as well as three times per week to Maputo.

It will also increase frequencies to five destinations, including two extra flights to New York in the United States of America.

This is in addition to another two weekly flights to Paris, France, ahead of the Olympics later this year.

Furthermore, KQ says that it will deploy B787-8 aircraft to drive up capacity to Accra and Freetown, providing passengers with more comfort and convenience.

The airline will also add three additional flights to Lagos, Nigeria.

All these new destinations and increased frequencies are now available for booking on Global Distribution Systems (GDS).

In a statement on Thursday, the national carrier said that the expansion is aimed at meeting growing demand while ensuring the airline’s bottom line revenue growth.

“The network expansion is reflective of our mission of propelling Africa’s growth by connecting its people, cultures and markets,” its Chief Commercial and Customer Officer Julius Thairu said.

Source: Capital Fm  

Dubai announces a five-year multiple-entry visa for Indian tourists.

In light of a 34 per cent YoY growth in the number of Indian tourists the previous year, Dubai has announced a new visa plan to bolster travel relations with their now top source market- India.

While Dubai is known to be a hotspot for tourism worldwide, it is an undeniable favourite for Indian tourists looking for an international getaway.  Facts would attest, as just in the previous year Dubai welcomed 2.46 million overnight visitors from India according to the latest data from the Dubai Department of Economy and Tourism (DET). The significant hike from 1.84 million tourists in 2022 and the pre-pandemic figure of 1.97 million visitors shows a humongous 25% growth. This substantial number of international visitors from the Indian market has only added to Dubai’s record-breaking tourism performance in 2023 where the city welcomed 17.15 million international overnight visitors.

The growth not only aligns with the goals of the Dubai Economic Agenda, D33, launched just over a year ago by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai that promotes Dubai as one of the top cities globally for business and leisure but also promote a deeper economic and diplomatic relationship with India. Hence, to further this agenda with India as the top source market for Dubai, they introduce a Five-Year Multiple-Entry Visa for Indian tourists.  With this step, holders of the visa, issued within two to five working days of the service request, allow them to stay 90 days in the country, extendable to a total of 180 days in a year. Through this move, tourists can seamlessly engage in the city’s vast offerings with multiple entries and exits through the year encouraging flexibility for business engagements as well as leisure trips. The step increases connectivity between the two nations, fostering further collaborations and encouraging tourism. Additionally, DET is also actively participating in SATTE 2024, India’s leading trade exhibition to further promote trade relations.

“Dubai values its long-standing relationship with India, and our inbound visitation from the market in 2023 was outstanding, contributing to a record-breaking performance by our tourism sector. As a key market for Dubai, India will continue to play an integral role in enabling us to achieve the goals of the D33 Agenda, further reinforcing Dubai’s position as a hub for business, investment and tourism. The five-year multiple entry visa initiative signifies a strategic step towards deepening our already existing ties with India. This historic milestone will not only open doors to a longer and more enriching experience for Indian tourists but also provide a platform for increased economic collaboration. It is also a testament to Dubai’s commitment to India and the infinite possibilities that can be explored between the UAE and the sub-continent. With exceptional flight connectivity and our ongoing commitment to the Indian market, we are confident that our upcoming initiatives will further amplify awareness about Dubai’s diverse offerings, multicultural setting, and abundance of hotels and attractions, continuing to make it the top travel choice for Indian tourists,” stated Bader Ali Habib, Regional Head of Proximity Markets, Dubai Department of Economy and Tourism.

The long-standing relationship between the UAE and India rooted in centuries-old cultural exchanges and diplomatic cooperation once again progressed with this significant step. The golden city of Dubai is now more accessible than ever for Indian tourists to indulge in a world of luxury and opulence and the various experiences exclusive to Dubai.

Source Lifestyle Asia.  

5 key trends for air travel in 2024

A record-breaking 2023 for international passenger traffic at Cape Town International Airport (CTIA) heralded a very positive start to 2024 and all expectations are that growth will continue throughout the year. As we look to build on this impressive achievement, it is vital to take note of the key trends that are expected to shape the aviation industry in 2024.

The race to meet demand

Globally, the air travel industry has made impressive headway in 2023 with many airlines and airports showing robust growth, driven by strong passenger demand, and supported by extensive destination marketing initiatives.

In turn, capacity has struggled to keep up. The shortage of new aircraft has been exacerbated by manufacturers delaying delivery of newer models due to supply chain issues, forcing the industry to turn to leasing companies to fill gaps in the interim.

In addition, the conflicts in Eastern Europe and the Middle East have created global uncertainty with a knock-on effect of increased aviation fuel prices. This has led to carriers becoming more selective when choosing destinations, with a preference for routes with high returning yields. Staff acquisition will remain a challenge in 2024 with higher labour costs and training backlogs putting pressure on airlines and airports alike.

The local air travel industry is not immune to these challenges. For CTIA, the addition of new international and African carriers and routes as well as the returning peak season capacity saw the international terminal achieve record passenger numbers for 2023. Year-on-year growth equalled 48%, with 2.8 million two-way passengers processed, eclipsing the previous benchmark of 2.6 million recorded in 2019.

On the domestic front, year-on-year passenger growth for 2023 stood at 16% and it is expected that incremental capacity additions by the domestic carriers will stimulate growth, despite the expectation that passenger numbers will remain below 2019 levels this year.

Due to the exceptional international terminal growth, we hope to see much-needed infrastructure expansion at CTIA, with an announcement on plans expected soon. Another interesting development in the local aviation space is the recently announced development plans for a privately owned Cape Winelands Airport.

Finally, to make South Africa’s tourism target of 21 million visitors by 2030 a reality, growth and accessibility should be supported by the pending release of the National Aviation Policy by the Department of Transport (DoT).

The hope is therefore that a less restrictive stance on especially international Air Service Agreements will be adopted. These treaty-level agreements outline, for instance, the number of flights that can be operated between countries. Should these agreements remain restricted or outdated, it may lead to stagnation of passenger and cargo flows as well as missed economic growth opportunities for the country.

Promoting the African agenda

The Single African Air Transport Market (SAATM) is a key project of the African Union’s Agenda 2063, which aims to liberalise and unify African skies by promoting increased air travel and economic integration. Notable initiatives rallying behind the project include the International Air Transport Association’s (IATA) Focus Africa initiative and the SAATM Pilot Implementation Project (PIP). The success of SAATM will also be heavily influenced by the African Continental Free Trade Area (AfCFTA).

The Focus Africa initiative aims to promote collaboration, streamline operations, and enhance aviation infrastructure across Africa. Similarly, the PIP allows participating countries to identify challenges, assess feasibility, and fine-tune their regulatory environment. Even with these supporting initiatives, the African aviation sector has struggled to operationalise SAATM, and the African aviation sector has therefore not grown as fast as it could have.

By the end of 2023, 38 out of 54 African countries pledged participation in SAATM, representing more than 80% of Africa’s population. However, more still needs to be done as many issues remain like the absence of Fifth Freedom Traffic Rights between African countries or unnecessary costs and delays in issuing Foreign Operator Permits (FOPs).

However, with the implementation of AfCFTA, the United Nations expects that use of air freight across the continent will nearly double from 2.3 to 4.5 million tonnes per year. The increased use of air freight for intra-African trade across the continent will surely drive the need for a successful SAATM initiative.

As the continent strives for greater air travel integration, addressing accessibility challenges and fostering a spirit of collaboration will be crucial in ensuring the sustained growth and success of SAATM.

Air cargo’s stabilising trajectory

The global air cargo market has experienced a strenuous 2023 as demand flattened while rates and revenues declined throughout most of the year. Adding to the pressure is the continued imbalance in supply and demand with air cargo capacity outstripping volumes, the exact opposite of the passenger market.

According to Accenture, air cargo capacity increased by 7% year-on-year in 2023 whilst volumes stood at negative 10% between January and October 2023. The increase in supply was mainly driven by the return of belly-freight capacity in widebody passenger aircraft, which is set to continue this year.

On the demand side, almost all air trade industries recorded steep volume declines for the first 10 months of 2023 with the only growth experienced in temperature-controlled goods, especially seafood and fruit.

However, towards the end of 2023, both yields and demand saw significant increases in the global air cargo market. According to DHL, the surge can be attributed, in part, to a booming e-commerce sector in Asia and the increased use of air cargo by retailers. This is echoed by Accenture which estimates that global cross-border e-commerce growth reached 40% in 2023 vs 2022, making up 9% of international air trade (up from 6% in 2022). In addition, IATA predicts that air cargo volumes will rise by 4.5% in 2024.

It is expected that the air cargo market will stabilise along with an equilibrium of supply and demand in 2024, However, external factors including global conflict could negatively influence or hamper the growth of the industry. Despite this, the recent diversion of container vessels around Africa could present an opportunity for increased air cargo volumes, in the short term, if businesses choose to avoid long shipping delays.

Closer to home, the congestion experienced at the Port of Cape Town has caused air cargo volumes to increase at CTIA, with many airlines reporting positive increases in air cargo volumes over December and January. Exporters and shippers of high-value fruit and perishables will continue to look for alternatives in 2024 of which air cargo, although more expensive, is a viable option.

Growth is on the horizon for the market however the question remains; is the air cargo supply chain – and the current infrastructure in South Africa – mature enough to absorb and adapt to the budding growth? If not, one might expect some teething issues and steep learning curves which could result in lost opportunities. However, for companies ahead of the curve great growth prospects are available this year.

A shift towards tangible sustainability

Although sustainability has been a hot topic for the better part of three decades, the aviation industry – as a 2% contributor to global carbon emissions – is finding itself under exponential pressure and scrutiny to reduce emissions as we draw nearer to the Net Zero Emissions by 2050 goal.

The biggest intervention to emerge is the introduction of Sustainable Aviation Fuels (SAF), as a replacement for fossil fuels, and airlines are likely to increase their investment in production and usage. Simultaneously, airports are expected to collaborate with energy providers and invest in the necessary facilities for the production, storage, and distribution of SAF.

Establishing a robust SAF infrastructure is crucial for ensuring a steady and scalable supply of eco-friendly fuels. South Africa is well poised to be a potential market leader in this field if enough government and industry support can be garnered.

Sustainable practices in aircraft design and manufacturing are expected to be prioritised. Lightweight materials, advanced aerodynamics, and innovative manufacturing processes will be leveraged to create more fuel-efficient and environmentally friendly aircraft.

Moreover, carriers are examining airport sustainability when planning their network operations. Airlines are likely to prioritise partnerships with airports that demonstrate a commitment to environmentally responsible practices. One key trend shaping the sector in this regard is the accelerated adoption of electric ground-handling vehicles to reduce emissions and noise pollution on airport premises.

Sustainability trends in aviation are grounding the “head in the clouds” perspective, with a greater propensity towards more tangible and cross-cutting solutions. The industry’s commitment to these initiatives reflects a collective effort to address environmental challenges and pave the way for a greener and more sustainable future in aviation.

The transformative effects of innovation

The global aviation sector is undergoing transformational developments, focusing on efficiency, sustainability, and passenger experience. In Africa, innovation is largely driven by critical infrastructure development and increased air connectivity. The integration of airports into urban planning to create more interconnected cities is also taking centre stage.

Digital technologies are increasingly being used in the industry to streamline operations, enhance passenger experiences, and boost efficiency. This includes the use of artificial intelligence (AI), data analytics, and the Internet of Things (IoT). The aviation sector is also advancing with the development of electric aircraft and autonomous flight technology.

African aviation is also embracing digitalisation and e-commerce solutions with airports like Addis Ababa Bole International Airport currently developing the largest e-commerce facility on the continent. It is immensely important for airports and destinations alike to future-proof themselves by adopting international best practices.

The importance of integrated planning when developing existing or new airport infrastructure within city boundaries is of utmost importance to create a sought-after and sustainable destination.

For instance, the “20-minute city” concept aims to create urban centres with all essential services within a 20-minute commute, promoting economic growth and shortening travel times. Major cities are investing in technology and infrastructure to achieve this. The air travel landscape is also reshaping itself by incorporating multimodal transport options, like airports incorporating high-capacity, land-based, public transport options for efficient connectivity within and between cities.

These actions underscore a commitment to creating more connected, sustainable, and economically vibrant aviation and destination ecosystems that benefit both passengers and the communities they serve by implementing the latest innovative technologies.

The global aviation industry in 2024 will be characterised by robust growth and a focus on innovation and sustainability, despite some persistent challenges. Ongoing issues such as infrastructure constraints and supply chain disruptions will become more prominent as efforts to expand capacity and streamline operations remain a key focus. Initiatives like SAATM aim to promote integration and open skies across the African continent while the sustainability agenda drives investments in eco-friendly fuels, aircraft design, and airport infrastructure.

Innovation, a buzzword in every sector, is set to reshape the aviation landscape, promising more efficient and connected travel experiences. If the aviation sector can remain poised in the balancing act of addressing challenges through innovation, then we expect that record-breaking numbers will only continue to climb in the years ahead.

Source: Biz Community

Beyond the Headlines: Delving Deeper into the Kenya-Jordan Tourism Partnership

The news of a strengthening tourism partnership between Kenya and Jordan, marked by the high-level visit of Jordanian Minister of Tourism Makram Mustafa Queisi, presents an exciting opportunity for both nations. Here’s a deeper dive into the key points and potential implications:

Strategic Collaboration: The presence of prominent figures like Kenyan Cabinet Secretary Dr. Alfred Mutua and Jordanian Minister Queisi underscores the strategic importance placed on this partnership. It signifies a shared vision for leveraging each other’s strengths to enhance the tourism experience for both countries.

Shared Prosperity: The emphasis on “mutual growth” and “enriching experiences” suggests a collaborative approach that benefits both tourism industries. This could involve joint marketing campaigns, exchange programs for tourism professionals, and development of multi-destination itineraries combining the unique offerings of both nations.

Cultural Tapestry: Sharing “cultural treasures” opens doors for deeper cultural exchange and understanding. Imagine Kenyan tourists immersing themselves in the ancient wonders of Petra, while Jordanian visitors get a taste of vibrant Maasai traditions. This cross-cultural exposure can broaden perspectives and foster respect for diverse ways of life.

Nature’s Canvas: Both Kenya and Jordan boast breathtaking natural landscapes. Kenya’s savannas teeming with wildlife and Jordan’s dramatic Wadi Rum desert offer contrasting yet equally captivating experiences. Exchanging expertise in conservation and sustainable tourism practices can benefit both countries’ natural treasures.

Bridging Continents: Tourism serves as a bridge between people and nations. This partnership has the potential to promote global understanding and appreciation for different cultures and environments. It can foster connections between individuals, creating lasting memories and friendships beyond borders.

Looking Ahead: While specific details of the partnership are yet to be unveiled, the potential for positive impact is undeniable. Increased tourist flow, knowledge exchange, and cultural understanding can all contribute to the economic and social well-being of both Kenya and Jordan.

 Source: Vipasho   

AFRAA, TMAM sign MoU to enhance airline/airport operations in Africa.

The African Airlines Association (AFRAA) has signed a memorandum of understanding (MoU) with the Terminals Malabo Airport Management (TMAM) to develop coordinated synergies that will align efforts to enhance airport and airline operations in Africa.

The MoU was signed by Abdérahmane Berthé, Secretary General, AFRAA and Ahmed Al Hadabi, Group CEO, Terminals Group on the sidelines of the Future of Air Transportation Summit in Malabo, Equatorial Guinea, says a release from AFRAA. “AFRAA and TMAM will focus on the following areas of collaboration:

*Efforts to promotion of travel and tourism within Africa

*Data sharing and analytics

*Initiatives to enhance operational efficiencies, customer service, and strategic planning

*Environmental sustainability

*Airport infrastructure development

*Training and capacity building

*Innovation and technology

*Emergency response and crisis management

*Special handling services

*Enhancement of customer service for passengers; and

*Advocacy and policy engagement.

” An annual work plan shall be developed to set and track progress of activities between AFRAA and TMAM, the release added.

Source:  Logistics Update Africa.

Celebrating Collaboration: KATA’s Perspective on the Visit of Jordanian Minister of Tourism

Kenya Association of Travel Agents (KATA) warmly received a special invitation to a dinner in honor of the official visit by Jordanian Minister of Tourism, Makram Mustafa Queisi. Among the esteemed attendees were Dr. Joseph Kithitu, Chairperson of KATA, and CEO Nicanor Sabula, alongside John Chirchir, CEO of Kenya Tourism Board (KTB).

The visit of Jordanian Minister of Tourism presents an exciting opportunity for both Kenya and Jordan. The emphasis on “mutual growth” and “enriching experiences” suggests a collaborative approach that benefits both tourism industries. This could involve joint marketing campaigns, exchange programs for tourism professionals, and the development of multi-destination itineraries combining the unique offerings of both nations.

At its core, tourism serves as a bridge between people and nations. This partnership has the potential to promote global understanding and appreciation for different cultures and environments. By fostering connections between individuals, it creates lasting memories and friendships beyond borders. KATA is committed to ensuring mutual collaboration between Kenya and Jordan, facilitating seamless travel policies and enhancing the partnership between the two nations.

In celebrating this collaboration, KATA looks forward to the shared prosperity and cultural exchange that will enrich the travel experiences of visitors from both Kenya and Jordan.

Kenya Airways resumes nonstop flights to Mogadishu, fostering regional connectivity.

Nairobi, 15th February 2024 – Kenya Airways has reintroduced nonstop flights to Mogadishu, Somalia, signaling a landmark achievement in regional connectivity and development. The thrice-weekly flights will bring about greater convenience of nonstop travel, focusing on reduced travel time and enhanced accessibility between Nairobi and Mogadishu.

The Somalia flight will operate from Terminal 2 at Jomo Kenyatta International Airport. Kenya Airways had initially launched flights to Mogadishu in December 2018 but had to suspend the route due to the pandemic. In August 2023, bilateral air services agreement between Kenya and Somalia were signed paving the way for direct flights.

Highlighting the significance of this development, Kenya Airway’s Group Managing Director and CEO, Allan Kilavuka said the resumption of flights to Mogadishu aligns with the airline’s strategic commitment to expanding its network across the African continent and contributing to its long-term economic progress.

“The introduction of 3X-weekly flights will undoubtedly enhance trade and economic opportunities between our connected regions, stimulate tourism, and strengthen cultural and social ties. Apart from passenger services, our recently acquired B737-800 Freighter has started ferrying cargo directly between Sharjah and Mogadishu with a weekly flight and plans to increase this to twice weekly by April 2024.”said Mr. Kilavuka.   

The flights are expected to improve connectivity for business travelers, the Somali diaspora, NGOs among others. In recent years, Somalia has witnessed significant positive change as peace efforts bear fruit. In December 2023, Somalia’s was formally admitted to the East African Community (EAC), making it the eighth member of the regional block.

In January 2023, the Somali airspace regained its Class A classification after more than 30 years, a move recognized by the International Air Transport Association (IATA) for its potential to enhance safety and efficiency in the region.

Kenya Airways, with its expanded global network, now connects passengers to 43 global destinations, providing more convenient travel options.

Source: Corporate Kenya Airways.  

Dubai Hits Record with 17.15M International Tourists in 2023.

Dubai Economy and Tourism

Dubai welcomed more tourists than ever before in 2023, attracting 17.15 million international overnight visitors over the course of the year, according to the latest data published by Dubai Department of Economy and Tourism (DET). Representing a 19.4% YoY growth over the 14.36 million tourist arrivals in 2022, last year’s figure also exceeded the previous record of 16.73 million visitors registered in 2019.

Celebrating a record-breaking 2023, Dubai’s tourism industry performance further bolstered its ranking as the No.1 global destination for an unprecedented third successive year in the Tripadvisor Travellers’ Choice Awards 2024, the first city to achieve this unique accolade. The repeated acknowledgement of Dubai as the world’s favourite destination is a testament to the city’s vibrant and diverse offerings – with an eclectic mix of luxury and affordable hotels and restaurants, as well as a range of attractions and cultural sites which pay homage to the heritage of the emirate. Catering to travellers of all budgets and preferences, Dubai’s unique proposition and a year-round calendar of business, leisure and sporting events continues to attract visitors from around the world.

Key regions maintain momentum

The strong tourism performance in 2023 saw Dubai maintain its position as a first-choice travel destination for visitors, both from key traditional and emerging markets. From a regional perspective, the GCC and MENA countries delivered a combined 28% of the share, demonstrating Dubai’s allure as a trusted and favoured destination for visitors from neighbouring markets. Western Europe and South Asia accounted for 19% and 18% of arrivals respectively, while CIS/Eastern Europe recorded a 13% share. The North Asia and South-East Asia region accounted for 9% of arrivals, the Americas contributed 7%, Africa 4% and Australasia 2%.

Dubai’s luxury hotel landscape continues to expand rapidly. Atlantis The Royal, ranked No.44 on the World’s 50 Best Hotels list, debuted in February 2023, immediately enhancing the city’s opulent offerings. Anticipated openings set to enhance Dubai’s hotel scene for 2024 include the affordable and edgy Mama Shelter Dubai, designed for millennials and ideal for solo travellers; SIRO One Za’abeel, focused on holistic fitness, recovery, and well-being; Jumeirah Marsa Al Arab, signifying a new era in luxury hospitality for the Dubai-born brand; and The Lana, a Dorchester Collection hotel that promises a captivating rooftop scene that transitions from daytime pool to lively late-night lounge bar.

Issam Kazim, CEO of Dubai Corporation for Tourism and Commerce Marketing, said: “The extensive range of offerings and Dubai’s reputation as a secure and accessible destination have been consistently recognised across multiple global indices, culminating in the city being crowned the No.1 global destination for a third year in a row in the Tripadvisor Travellers’ Choice Awards 2024. The sustained success will further enhance visitors’ enduring trust, confidence and affinity for Dubai, as it accelerates towards the goal of becoming the best city to visit, live and work in. We are strategically harnessing the significant momentum generated during a highly successful 2023 to drive growth across all segments of tourism and enhance capacity to showcase our unparalleled offerings tailored to cater to the diverse preferences and budgets of international travellers.”

To read the latest research, insights and official reports from across Dubai’s tourism industry, please visit: www.dubaitourism.gov.ae/en/research-and-insights.

Key Facts:

Dubai’s 19.4% YoY increase in 2023 saw international visitation numbers exceed pre-pandemic levels

New accommodation options enhance Dubai’s luxury hotel portfolio

The city was ranked as the No.1 global destination for a third successive year in the Tripadvisor Travellers’ Choice Awards 2024

About us:

About Dubai Department of Economy and Tourism (DET)

With the ultimate vision of making Dubai the world’s leading commercial centre, investment hub and tourism destination, Dubai’s Department of Economy and Tourism (DET) is mandated to support the Government in positioning the emirate as a major hub for global economy and tourism, and in boosting the city’s economic and tourism competitiveness indicators, in line with the goals of the Dubai Economic Agenda, D33, which aims to double the size of the emirate’s economy and consolidate its position among the top three global cities over the next decade.

Under this remit, DET is driving efforts to further enhance Dubai’s diversified, innovative service-based economy to attract top global talent, deliver a world-class business environment and accelerate productivity growth. Additionally, DET is supporting Dubai’s vision to become the world’s best city to visit, live and work in by promoting its diverse destination proposition, unique lifestyle and outstanding quality of life, overall.

DET is the principal authority for planning, supervising, developing and marketing Dubai’s business and tourism sectors. It is also responsible for licensing and classifying all types of businesses, including hotels, tour operators and travel agents. The DET portfolio includes Dubai Economic Development Corporation (DEDC), Dubai Business Licence Corporation (DBLC), Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), Dubai SME, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), Dubai Festivals and Retail Establishment (DFRE) and Dubai College of Tourism (DCT).

Source:  Mirage News.

Why you need a Professional & Certified Travel Agent

More often than not, the Kenya Association of Travel Agents (KATA) receives complaints from travelers who are victims of holiday scams after having purchased fake air tickets or fake holiday packages from unscrupulous travel agents.

The reality is that while it was widely predicted that the internet was going to ease travel by providing tons of information on available flights, fares, destination, safari packages, hotel bookings and literally everything a consumer needs in planning their travel, when digital tools were placed at every traveler’s disposal, chaos ensued. It also gave rise to sophisticated internet scammers that have swindled innocent consumers their hard-earned money and dream travel experiences.

Very often, the association will be hand tied in dealing with such complaints making it hard to assist the innocent complainants. We urge members of the public to ensure that the deal with KATA certified agents who have been vetted and tried in the market. They are bound by an ethical code of conduct and ethics the binds their dealings with clients on integrity and professionalism.

Other than assuring you of safety of your money, KATA certified travel agents bring tons of expertise in managing travel not only in Kenya but to global destinations.

Individual Travel Planning Vs Using a Travel Agent

Let say you want to book a hotel in Sandton, South Africa for Meetings Africa 2024 and want to do it on your own? It’s simple. Just type “Hotels in Sandton, South Africa” on Google search, then wade through the 520 million search results – most of which look the same, whether they are good or bad, legit, or bogus. Spend just 10 seconds each vetting sites, and you’ll be done in four years – and still won’t have booked anything.

Let’s take a much simpler planning, like straightforward searches for airfares for example for Nairobi to Toronto. The major search engines will routinely leave out lots of flights and even entire airlines. You will also be bombarded with terrible options starting with basic economy fares that come with tons of restrictions and fees, so the price you see isn’t the one you end up paying, along with connections way too short or way too long, ones that no responsible travel agent would let you book.

Amid this jamboree of information, chances are a huge percentage – that could be well close to half – could be phony. There has been an unprecedent rise in fake travel agents that look legit by every measure; impressive website, competitive packages, a physical location together with photos, fake reviews, fake receptionists etc. An initial search on the internet clears all doubt from a potential traveller that the agency/site could be a sophisticated scammer. You can’t believe how easy it is to get scammed online.

Let’s face it; a great holiday experience anywhere in the world will depend on how well you can architect the whole thing. From transport to accommodation, there are tons of things and options to consider. And in all honesty, trying to put together such an experience while relying on your own misguided sense of expertise without the help of a professional travel agent is simply foolish. This is where a KATA certified travel agent comes in to take away all the hustle, help you with your budget and give you a pleasant travel experience.  

Why a you need a travel agent

Anything that can go wrong will go wrong: Emergencies do happen and for every average occasional traveller who anticipates that anything can go wrong, chances are something will always go wrong. Stuff happens, and are often unpredictable. Bad weather has become a commonplace these days, you could get sick, get robbed, or be caught in those events that will disrupt your flights, and/or your final destination. Think civil unrest, disease outbreaks, wildfires or airline labor strikes.

Anything that causes cancelled flights means hassles, but the people who get through this process the most smoothly and the ones who get rebooked first are usually the ones who used a travel agent. The rest will get bumped from flight to flight – involuntarily – at a rate probably three times higher than what you would have paid.

KATA agents will always be a call away.

Travel agents are constantly monitoring their clients’ flights and they usually know about your problem before you do – and often have a solution before you even call them. They have direct access to airlines, to GDS (global distribution system) and can get ticketing changes made in minutes.

So, as much as you’d want to hope on a cheap flight that you found on your internet searches, you probably would not know what to do when caught in these situations without the help of a travel agent.

Unrivalled expertise: You can never know everything about travel, even if you are a frequent traveller. You need to deal with someone who is deeply involved in the industry, and who better than KATA certified travel agents? The problem with travellers who get scammed, they often rely on information they get from phony sites that will often be misleading. The result is you get scammed or land a raw deal. Some travelers will want to play safe and only stick to know brands of hotels or airlines or destinations that they know. Chances are, the best hotels, airlines and destinations are ones you have likely never heard of or used. This is where you can’t beat KATA travel agents’ knowledge and ability to give you a bespoke travel and holiday experience. The agencies usually leverage several experts such as a safari expert, a cruise expert, a corporate travel expert, a honeymoon expert, and so on, and they all work together.

First lane access: Whether you are trying to book space at a coveted 8-villa safari lodge in Laikipia, Kenya or getting a room in a top South Africa hotel during the Meetings Africa 2024, most hoteliers keep emergency inventory and guess who gets it? The travel agents they have known for years who book a lot of guests and send them a lot of business. This is the order of things in the travel industry. Do you need access to that hard-to-get dinner reservation? Free upgrade to first class? Or a free upgrade to the presidential suite? The KATA travel agent is your go-to person as they have built these connections over years or decades. Good luck trying to get that experiential travel on your own. When you get more than you expected for the same price, that’s a great deal, and with our certified travel agents this happens all the time.

Travel with confidence and book your next trip through a KATA certified travel agent by visiting this link:- https://katakenya.org/our-members/

Join us in Discovering the Beauty, Culture, and History of Ethiopia.

Ethiopia’s rich history is on full display during “Tir”,(“Tir” is the fifth month in the Ethiopian Calendar, which similarly hits upon January in the Gregorian Month.) with traditional weddings taking place throughout the month. Harvesting festivities abound, and horse riders flourish in their displays of skill. The diverse regions of Ethiopia each contribute their unique cultural elements – from the densely forested West to the shining camels of the East, the South resonates with the melodic songs of elephants, and the Northern mountains echo with tales of times past. The sun graces the land from dawn to dusk, illuminating the landscapes that are teeming with life. The coffee fields are abuzz with activity as farmers diligently pick the beans, a testament to Ethiopia’s status as the birthplace of coffee.

The water towers of Ethiopia proudly stand as symbols of the country’s strength and resilience, their significance deeply ingrained in the nation’s history. Ethiopia, often called as the Land of Origins, welcomes you to explore its wonders, where every cup of coffee brewed holds the timeless story of the boy Kalid.

ET-Holidays, your guide on this enchanting journey through Ethiopia, is excitingly inviting all nature lovers with a special flight package and arrangements. Don’t miss the opportunity to be part of the magic that Tir 2016 has to offer. Pack your bags, and let Ethiopia unfold its wonders before you.

For more information ,please contact Ethiopian Holiday Team or Nairobi office on the below address.

Website:  https://www.ethiopianholidays.com

Email : nbocto@ethiopianairlines.com/nbosr@ethiopianairlines.com

Tel: 0701 223970/ 0723 786649 / 0701223493