Not Just Dubai – UAE Focuses on All 7 Emirates for Tourism

The UAE’s minister of economy has said the country’s tourism advisory board is working on new packages that promote travel in all seven emirates. For years, tourism in the UAE has been centered in Dubai, home to Emirates Airline, the world’s biggest mall and a string of ultra-luxury hotels.

Capital city Abu Dhabi attracts tourism largely with its cultural offerings, such as the Louvre Museum, while Ras Al Khaimah focuses on nature tourism and corporate events. The other emirates, however, do not get as much attention.

Abdullah bin Touq Al Marri is now looking to change that. The minister revealed to state news agency WAM, that the Emirates Tourism Council has formulated a “tourist route” within the UAE that connects its seven emirates. This, according to the minister, is part of an even grander vision to promote cross-GCC travel as you would see with travelers hopping across Europe.

“This initiative is an integral part of the GCC 2030 tourism strategy, designed to elevate the tourism sector’s contribution to the GDP through increased inter-GCC travel and elevated hotel occupancy rates, transforming the GCC into a pre-eminent global destination for both regional and international tourists,” the UAE minister said.

Al Marri revealed that the unified GCC visa will roll out either next year or in 2025. When it does, it will introduce a “new flow of international tourists” to the region.

Last September, Al Marri gave updates on this development during a conference in Abu Dhabi. “What’s good for Saudi is good for the GCC,” he said at the conference. “If the tide comes up, it pulls up all the boats.”

This new visa comes under the banner of the “Gulf Strategy for Tourism 2023-2030,” which ministers also said is in the works. The meeting also looked into the establishment of a GCC Tourism Statistics Platform.

Source: Skift

Swissport joins IATA Africa initiative

Cargo handler Swissport International has announced its participation in the International Air Transport Association’s (IATA) “Focus Africa” initiative.

The initiative is a major commitment to support the transformation and growth of aviation in Africa.

As a partner of the IATA “Focus Africa” initiative, Swissport will aim to improve connectivity, safety, and sustainability in African aviation.

“Swissport recognizes the immense potential of the aviation industry in Africa and is committed to creating a positive impact”, says Dirk Goovaerts, chief executive Continental Europe, Middle East and Africa, and global cargo chair of Swissport International.

“Together with IATA, we aim to support passengers and cargo customers and ultimately promote the continent’s economic development.”

Africa’s aviation sector holds vast economic opportunities. However, it also faces significant challenges such as limited infrastructure, high operational costs, regulatory issues, and the urgent need for sustainable practices.

“Africa’s aviation industry has the potential to transform lives and economies. Through collaboration with partners like Swissport, across the aviation industry we aim to confront these challenges head-on, building a more sustainable and prosperous aviation ecosystem together,” added Kamil Al-Awadi, regional vice president, Africa, and Middle East of IATA.

“Swissport’s commitment to support the Focus Africa demonstrates a shared vision for the future of African aviation.”

IATA’s Focus Africa initiative has outlined six key focus areas:

Safety: Improve operational safety through a data driven, collaborative program to reduce incidents and accidents.

Infrastructure: Facilitate the growth of efficient, secure, and cost-effective aviation infrastructure.

Connectivity: Promote the liberalization of intra-African market access through the Single African Air Transport Market (SAATM).

Finance and Distribution: Accelerate the implementation of secure, effective, and cost-efficient financial services and adoption of modern retailing standards.

Sustainability: Assist the African aviation industry in achieving Net Zero by 2050.

Future Skills: Promote careers in aviation for a steady supply of diverse talent to meet future industry needs.

Swissport has been actively expanding its presence and services across the African continent to 31 airports in six countries in areas including cargo handling.

Source: Aircargo News

Kenya’s Tourism Industry Set for Major Boost Ahead of UK’s Royal Family Visit

NAIROBI, Kenya, Oct 24 – The Kenya Tourism Board (KTB) expects a major boost in Kenya’s tourism sector ahead of Britain’s King Charles III and Queen Camilla’s visit to Kenya.

KTB, in a statement, said that the impending visit will create a buzz for the country, attracting attention from tourists and investors in the UK and beyond.

“This visit will undoubtedly increase the number of UK tourists coming to Kenya and will allow us to show the best of Kenya to people in the Commonwealth and around the world,” said KTB acting CEO John Chirchir.

The UK royalties will, among other places, visit the coastal city of Mombasa, a move that will boost the area’s economy that is reliant on tourism.

“At the coast we are delighted to be hosting Their Majesties, it is a fantastic opportunity to show what the Coast has to offer, from marine conservations to luxury hotels, the region’s largest port to unparalleled sandy beaches and demonstrates the importance of coastal tourism to the broader sector,” said Kenya Coast Tourism Association (KCTA) chairperson Victor Shitakha.

According to KTB, Kenya received 101,167 visitors from the UK this year, up from 83,126 arrivals in the same period last year, an increase of 21.7 percent.

The British High Commission in Nairobi said the King and Queen will visit Kenya from October 31 to November 3, 2023.

Source: Capitalfm.

Uganda Airlines direct flight to Nigeria deepens competition on international route.

Uganda Airlines has commenced direct connectivity to Lagos from Entebbe International Airport with three weekly flights to Lagos, thereby deepening competition on international route.

Flights from Nigeria to other African countries have continued to take several hours as a result of poor connectivity.

When the Single African Air Transport Market (SAATM) was launched in January 2018, it was enthusiastically embraced as the key that would unlock air travel in Africa.

Although 33 countries in the continent are signatories to the project, many countries in Africa have not open their airspace for a single air market in the continent.

Uganda airlines is however changing this narrative with direct flight from Africa’s most populated country.

Abuja and Kano, have been approved as entry points for the airline by the federal government under the Bilateral Air Services Agreement, BASA, between both nations in line with the Single Africa Air Transport Market, SAATM.

The launch of flight services to Lagos by Uganda’s flag carrier, Uganda Airlines would help to close the gap in the travel needs of travelers from West Africa and East Africa.

The flights will be taking place on Mondays, Thursdays, and Sundays and the flight will take under 5 hours. A return ticket for Economy class will be US$ 510 Economy and Business class at $1800.

Speaking shortly after the inaugural flight, Nelson Ocherger, Uganda’s High Commissioner to Nigeria, stated that the approval by the Nigerian government would open a landscape of business opportunities to both nations. He noted that Ugandans await when Nigerian carriers would commence services to the country.

According to him: “The importance of air transport underscores the promotion of trade and investment and it allows Africa to leverage on all African Union, AU, agenda. We thank the Nigerian government for the necessary approval to do this operation.” “Uganda through the Uganda Civil Aviation Academy has partnered with the Nigerian College of Aviation Technology (NCAT), Zaria to train Ugandan pilots, engineers, and other aviation professionals.”

Yusuf Tuggar, Minister of Foreign Affairs, Ambassador who Director of Airport Protocol represented in the Ministry, Ambassador Oludare Folowosele said Ugandan Airline’s operation was an opportunity to bridge West Africa and East Africa air transport hiccups, lamenting air connectivity as a major challenge in Africa wondering why Africans would travel to Europe first before connecting another African city while wasting over 12 hours on a trip that is normally three or four hours.

He said, “It is ridiculous to go to Europe before connecting two African neighboring countries. What we are doing today would lead to wealth creation, shortening travel time from one country to another rather than depend on Europe all the time for flight connections.”

Festus Keyamo, Minister of Aviation and Aerospace Development, who was represented by Hassan Ejibunu, Director of Air Transport Management in the Ministry, stated that aviation remains the best way for Africa to connect her people and promote inter-Africa business in line with Africa’s 2063 Agenda, as championed by the continent’s leaders.

“Aviation has a huge market that should be explored by indigenous African Airlines, as no other Nations can develop the aviation sector for us, except us Africans. We need to do this in the interest of our over 1.37 billion people, which is 17.4 per cent of the world’s population. I wish to, therefore, challenge Nigeria’s local airlines to seize the opportunity to start operating regional and continental flights to make SAATM and YD achieve their aims, as envisioned by African leaders.”

Source: Business Day

KQ increases weekly New York flights to five from October 29

Passengers travelling to New York have a reason to smile after the national airline Kenya Airways announced plans to increase flights between the two destinations.

Kenya Airways on Monday announced that it will be increasing its weekly flights from the current four to five from Sunday next week (October 29) and have daily flights from December 4.

“Celebrating five years milestones of 1,700 flights and 72,000 Kilometres to John F Kennedy (JFK) International Airport,” the statement read.

“Starting October 29, 2023, we offer you additional flights from four times to five times weekly from Nairobi to New York and daily flights starting December 4, 2023.”

Kenya Airways has been operating flights to London since its inception as a gateway to the United Kingdom for business travel, leisure travel, trade, and educational purposes.

A flight from JKIA to JFK lasts for about 15 hours eastbound and 14 hours westbound on a Boeing 787 Dreamliner.

The launch of the inaugural direct flights in 2018 saw Kenya become the first East African country and the eighth in Africa to operate direct flights to the US.

In Africa, only South Africa, Nigeria, Ghana, Cape Verde, Ethiopia, Senegal and Morocco were the only countries that were allowed to make direct flights to the US then.

Kenya was allowed to fly directly to the US following its approval for Category One status by the US Federal Aviation Administration in April 2017, and JKIA’s elevation to the status of a Last Point of Departure.

Category one rating means an airport complies with standards set out by the International Civil Aviation Organization (ICAO).

It means that a country’s civil aviation authority has been assessed by FAA inspectors and has been found to license and oversee air carriers in accordance with ICAO aviation safety standards.

In September, KQ announced the introduction of two daily flights to London, effective October 29.

“Starting October 29, 2023, fly 2x daily to London from Nairobi with Kenya Airways for all your corporate, business, leisure, or academic travel needs. Book Now, ” KQ said.

The airline’s customers will have the option of choosing between a morning flight, KQ 100, and an evening flight, KQ 102, allowing for more travel options, convenience, and flexibility.

This comes barely a week after Kenya’s national carrier, was crowned Africa’s leading airline for the fifth time.

The award went to its economy class service and inflight magazine (msafiri) at the World Travel Awards 2023.

The airline was feted at the Africa and Indian Ocean World Travel Awards Gala held on October 15 in Dubai.

Allan Kilavuka, Kenya Airways group chief executive officer and MD said the award was a recognition of listening to their clients.

“It is about listening to the customers and understanding their needs. Our goal is to be the preferred Africa carrier and we are constantly innovating to improve our guest’s customer experience,” said Kilavuka.

KQ renovated the economy-class inflight service in 2023. This included a rollout of tray service in economy class to replace the existing box service and an extra hot meal starter and yoghurt for breakfast on specific mid to long-haul flights across the network.

Source: The-star

Dubai Department of Economy and Tourism hosts networking event to highlight export and manufacturing opportunities

Dubai, UAE: The Dubai Economic Development Corporation (DEDC), a subsidiary of Dubai Department of Economy and Tourism (DET), held a successful ‘Exporters’ Gathering’ last week, under the banner ‘From Dubai to the World: Global Market Mastery’. The event provided a dynamic networking platform for key stakeholders and partners to gain a deeper understanding of the Dubai Economic Agenda, D33 and the city’s pro-business environment. It also emphasized the numerous opportunities available for exporters and manufacturers to tap into global markets.

The exclusive networking event outlined the visionary D33 Agenda, launched in January by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, which aims to double the size of Dubai’s economy within 10 years and further consolidate the emirate’s status as one of the top three global cities. The event outlined Dubai’s position as a leading destination for business and investment, raising awareness of the emirate’s thriving business environment, export systems, processes and services.

Mohammed Ali Al Kamali, COO of Manufacturing & Export Development at DEDC, said: “The Exporters’ Gathering seamlessly aligns with the goals of the D33 Agenda, which aims to enhance the competitiveness of Dubai’s manufacturing and export sectors, transforming the city into a vibrant hub for innovation, entrepreneurship, and economic growth. A key priority within the D33 Agenda is to scale manufacturing value addition and exports by promoting advanced modes of production within a world-leading, business-friendly and sustainable environment. This networking event provides a platform for exporters and manufacturers to connect, learn and explore new horizons. Whether you are an exporter seeking new markets or a manufacturer looking for strategic partnerships, our city has much to offer. We are consistently striving to establish an ecosystem that not only supports your business aspirations but also nurtures them.”

In addition to emphasising the importance of the D33 Agenda, the ‘Exporters Gathering’ focused on providing significant updates, including the initiatives led by the Ministry of Economy regarding Comprehensive Economic Partnership Agreements (CEPA), the Etihad Rail project and its potential contribution to the logistics sector, and the ‘Make it in the Emirates’ mark, further emphasising the nation’s commitment to promoting homegrown products. The event also featured a presentation titled ‘Alibaba Dubai: Capitalising on E-commerce B2B Opportunities’ with representatives from the Dubai Economic Development Corporation (DEDC) and Alibaba speaking about their collaboration in establishing the Dubai Pavilion on Alibaba.com, offering promising opportunities for cross-border trade.

A highlight of the forum was a panel discussion on ‘Innovative Trade Finance Solutions’.  The panel provided valuable insights and solutions for exporters seeking financial support to expand their businesses. These discussions underscored Dubai’s dedication to facilitating a conducive environment for exporters and entrepreneurs.

About Dubai Department of Economy and Tourism (DET)

With the ultimate vision of making Dubai the world’s leading commercial centre, investment hub and tourism destination, Dubai’s Department of Economy and Tourism (DET) is mandated to support the Government in positioning the emirate as a major hub for global economy and tourism, and in boosting the city’s economic and tourism competitiveness indicators, in line with the goals of the Dubai Economic Agenda, D33, which aims to double the size of the emirate’s economy and consolidate its position among the top three global cities over the next decade.

Under this remit, DET is driving efforts to further enhance Dubai’s diversified, innovative service-based economy to attract top global talent, deliver a world-class business environment and accelerate productivity growth. Additionally, DET is supporting Dubai’s vision to become the world’s best city to live and work in by promoting its diverse destination proposition, unique lifestyle and outstanding quality of life, overall.

DET is the principal authority for planning, supervising, developing and marketing Dubai’s business and tourism sectors. It is also responsible for licensing and classifying all types of businesses, including hotels, tour operators and travel agents. The DET portfolio includes Dubai Economic Development Corporation (DEDC), Dubai Business Licence Corporation (DBLC), Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), Dubai SME, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), Dubai Festivals and Retail Establishment (DFRE) and Dubai College of Tourism (DCT).

Source: Zawya

UK warns against travel to Uganda park after deadly attack

The UK government on Wednesday warned its citizens to avoid travel to a popular Ugandan park where two tourists, including a Briton, and their local guide were killed in an attack blamed on a notorious militia group.

The trio were targeted on Tuesday by gunmen as they were on safari in Queen Elizabeth National Park in southwestern Uganda and their vehicle set on fire, police and park officials said.

Britain’s Foreign Office said it “advises against all but essential travel” to the park, a tourist magnet where lions are known for their unusual ability to climb trees.

“If you are able to do so safely, you should consider leaving the area.”

Uganda’s wildlife authority identified the two other victims as a South African holidaymaker and a Ugandan guide.

Source: The East African.  

Dubai Department of Economy and Tourism builds AI engagement platform

As part of its ultimate aim of making the UAE’s leading city the world’s leading commercial centre, investment hub and tourism destination, Dubai’s Department of Economy and Tourism (DET) has partnered with customer experience solutions provider Avaya to build out an artificial intelligence (AI)-powered platform that will streamline the creation of business licenses in the emirate of Dubai.

The initiative with Avaya will support efforts towards realising the goals of the Dubai Economic Agenda, D33, of doubling the size of Dubai’s economy over the next decade and consolidating its position among the top three global cities. It will help digitise the process of business licence applications, using AI to solve the most common pain points in the journey, and providing instant digital access to experts on demand.

Dubai’s DET is the principal authority for planning, supervising, developing and marketing Dubai’s business and tourism sectors. It is also responsible for licensing and classifying all types of businesses, including hotels, tour operators and travel agents. The DET portfolio includes Dubai Economic Development Corporation (DEDC), Dubai Business Licence Corporation (DBLC), Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), Dubai SME, Dubai Corporation for Tourism and Commerce Marketing (DCTCM), Dubai Festivals and Retail Establishment (DFRE) and Dubai College of Tourism (DCT).  

DET is mandated to support the government in positioning the emirate as a major hub for global economy and tourism, and in boosting the city’s economic and tourism competitiveness indicators, in line with the goals of the D33, which aims to double the size of the emirate’s economy and consolidate its position among the top three global cities over the next decade.

Under its remit, DET is driving efforts to further enhance Dubai’s diversified, innovative service-based economy to attract top global talent, deliver a world-class business environment and accelerate productivity growth. Additionally, DET is supporting Dubai’s vision to become “the world’s best city to live and work in” by promoting a diverse destination proposition that it says includes unique lifestyle and a high quality of life.

The digital-first solution customised for DET’s requirements will aim to deliver an integrated experience between customers and DET advisors across a range of digital channels. An intelligent chatbot, fed by an advanced knowledge management system, will deliver self-service tools designed to automate the most common service requests for both internal and external users.

“Our goal is to position Dubai as a global centre for business, investment and tourism, and we are doing this by supporting the evolution of the city through supportive tourism initiatives and future-proof economic programmes,” said Ahmed Al Falasi, CEO of Dubai Business Licensing Corporation, Dubai Department of Economy and Tourism. “The adoption of this new customer contact platform will streamline the delivery of business licences in Dubai, making the emirate an even more attractive destination for economic activity in line with the D33 agenda.”

Avaya communications technology will also look to help DET adopt a digital-first approach to customer happiness, giving Dubai investors direct access to advisors over video from anywhere in the world. Finally, an advanced, AI-enabled analytics tools will enable DET to identify problem areas in the customer journey and enable managers to act quickly on solving them.

“DET is a best-in-class organisation that is investing heavily in the future, and going about it in the right way,” added Nidal Abou-Ltaif, senior vice-president – global head of sales at Avaya, and president of Avaya International. “By taking a staged approach to innovation, DET will be able to automate key points in the customer journey, before delivering a fully AI-powered suite of services that will transform experiences in the business set-up process. We’re proud to support DET as the organisation moves towards its D33 goals.”

Source: Computer weekly

Uganda Airlines Launch Historic Direct Flights to Nigeria

In order to deepen economic ties and air connectivity, Uganda Airline, on Thursday, launched direct flight from Entebbe International Airport to Murtala Muhammed International Airport (MMIA), Ikeja, Lagos.

Before now, air connectivity between the two countries took 10 hours but has been reduced to three and a half hours as Uganda airlines debuts in Nigeria.

Speaking at the Entebbe route launch press conference in Lagos, the chief executive officer, Uganda Airlines, Jennifer Bamuturaki, said the flight service will be three times a week and will cut travel time from 10 hours to three and half hours.

She stated that the launch of flight services to Lagos by Uganda’s national carrier would help to close the gap for travellers shuttling to the West and East African countries.

“In October 2022, I visited Nigeria and I mentioned that Uganda airlines is coming to Nigeria. I am here with profound pleasure that Uganda airlines is here exactly a year later, October 2023, as we made our maiden flight to Lagos today.

“This flight was exactly three and a half hours. We cut out close to 14 hours from Lagos to Entebbe so that means that if you are flying to Mumbai, Dubai, you don’t need to fly 10 hours just come to Entebbe in three and a half hours and be in Dubai in another four and half hours. If you are going to Mumbai, three and half hours to Entebbe, one hour in transit and another 6 hours into Mumbai so we have closed the gap between Eastern Africa countries and the West,” she said.

Source: ntm

Ethiopian Airlines reclaims ‘Africa’s Leading Airline’ title at World Travel Awards 2023

Ethiopian Airlines was on Sunday named “Africa’s Leading Airline” at the 2023 World Travel Awards held in Dubai for Africa and Indian ocean regions.

Africa’s largest airline lost the title to Kenya Airways in 2021 which went on to win it for two consecutive years. Before that, the Ethiopian airline had held the coveted title for three consecutive years beginning in 2018 having wrested it from Kenya Airways.

Ethiopian Airlines was also awarded as Africa’s “Best Business Class” and “Leading Airline Brand” for 2023. It flies to more than 150 domestic and international destinations in five continents.

Kenya Airways took home the 2023 “Africa’s Leading Airline – Economy Class,” while its wholly-owned subsidiary Jambojet took home the crown of “Africa’s Leading Low-Cost Airline.”

The World Travel Awards (WTA) were established in 1993 to celebrate what it calls “excellence across all key sectors of the travel, tourism and hospitality industries.”

Since the founding of WTA, South African Airways held the “Africa’s Leading Airline” title for 22 consecutive years starting in 1994 when Kenya Airways dislodged it 2016.

With Sunday’s win by Ethiopian Airlines, the two airlines have now each won it four times.

Since that 2016 ouster, only Ethiopian Airlines and Kenya Airways have held the World Travel Awards title for the best airline in Africa.

At the time of this writing Ethiopian Airlines had not yet responded to a request for a statement on their latest win.

Cape Town International Airport in South Africa was named “Africa’s Leading Airport” for 2023.

According to the WTA, qualified executives that work in the travel and tourism industry along with travel buyers participate in year-long worldwide online voting process to determine the winners of the various categories.

The African Airlines Association (AFRAA) said in the second quarter of this year that air travel in Africa has continued to make a “robust recovery” post-pandemic and that as of the second quarter, air travel on the continent had reached 94.8% of 2019 levels.

According to a report released in early 2023 looking at the effects of the pandemic on airline travel on the continent, AFRAA said African airlines lost $3.5 billion in revenue in 2022 and $8.6 billion in 2021.

Other notable wins at the World Travel Awards 2023

Below is a non-exhaustive list of award winners that caught our attention:

Africa’s Most Romantic Resort – Anantara Bazaruto Island Resort, Mozambique

Africa’s Leading Business Travel Destination – Nairobi, Kenya

Africa’s Leading Business Hotel – Transcorp Hilton Abuja, Nigeria

Africa’s Leading Airport Hotel – Four Points by Sheraton Nairobi Airport, Kenya

Africa’s Leading Luxury Hotel – The Silo Hotel, South Africa

Africa’s Leading Luxury Resort – One&Only Cape Town, South Africa

Africa’s Leading Green Hotel – Cheetah Plains, South Africa

Africa’s Leading Private Island Resort – Manda Bay, Kenya

Africa’s Leading Luxury Island – Thanda Island, Tanzania

Africa’s Leading National Park – Serengeti National Park, Tanzania

Africa’s Leading Conference Hotel – Radisson Blu Hotel & Convention Centre, Rwanda

Africa’s Leading Tourist Attraction – Ngorongoro Conservation Area, Tanzania

Africa’s Leading Beach Destination – Diani Beach, Kenya

Africa’s Leading Beach Resort – Swahili Beach, Kenya

Africa’s Leading Family Resort – Baobab Beach Resort & Spa, Kenya

Africa’s Leading City Destination – Cape Town, South Africa

Africa’s Leading Cruise Port – Port of Cape Town, South Africa

Africa’s Leading Casino Resort – Mazagan Beach & Golf Resort, Morocco

Africa’s Leading Destination – Kenya

Source: Mshale