Tunisia’s Tourism Recovery Emerges as a Bright Spot for Its Troubled Economy

Tunisia is set for a strong tourist season with visitor numbers nearing pre-pandemic levels, a government official told Reuters, bringing some badly needed foreign currency into an economy mired in crisis as bankruptcy threatens state finances.

Tourism typically accounted for around 7 percent of Tunisia’s gross domestic product but visitor numbers collapsed during the COVID pandemic, putting extra strain on an economy that was already in trouble.

However, authorities now expect about 8.5 million tourists this year, 90 percent of the 9.4 million in 2019, the last year before the pandemic, and a big jump from the 6.4 million last year, Tourism Ministry official Lotfi Mani said.

“Indications suggest a good season, with an increase in the number of reservations,” he said. Tourism revenue to the end of May was about 1.7 billion dinars ($550 million), a 57 percent increase from the same period last year.

Even a very good tourism season would only go a small way towards alleviating the massive hole in Tunisia’s public finances, which has led to shortages of some foods and medicine, or to strengthen its overall economy.

Foreign currency reserves have fallen to 91 days of exports from 123 days a year ago and credit ratings agency Fitch has graded Tunisian sovereign debt as junk, signalling market fears it may default on foreign loans.

Donors are waging a last-ditch effort to persuade President Kais Saied to agree terms with the International Monetary Fund for a bailout, but it is far from clear if any agreement can be reached.

Though Tunisia has a wealth of historic heritage from ancient civilisations, Berber tribes, Islamic dynasties and Mediterranean naval powers, tourism there is mostly focused on beach resorts and short-stop cruise ships.

“It’s a very beautiful place,” said Polish tourist Anna Glan in the whitewashed village of Sidi Bou Said overlooking the glittering blue bay of Tunis.

For the village’s many businesses that cater to tourists, their return is good news, even if Tunisia’s overall economic outlook is increasingly bleak.

“We’re eagerly awaiting a good tourism season and we’re very optimistic because the signs are positive,” said Tawfik el-Hakil, frying traditional donuts for visitors in Sidi Bou Said. “Tour ships are coming and hotel reservations are full.”

Source: Reuters

Dubai Crown Prince celebrates emirate’s booming tourism industry.

Dubai has welcomed six million tourists in the first four months of this year, a feat celebrated by the emirate’s crown prince.

During a visit to the Department of Economy and Tourism (DET), HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, emphasized the importance of closer cooperation between the government and private sectors. This collaboration aims to achieve the objectives of the Dubai Economic Agenda D33, launched earlier this year by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai.

Sheikh Hamdan praised DET’s projects and initiatives aimed at boosting key economic sectors. Dubai remains committed to creating new opportunities for the private sector to contribute to the emirate’s rise as a global hub for trade, enterprise, and innovation. The city stands on the verge of rapid growth, ready to script new success stories and attract talent and investment.

Dubai continues to embrace global changes and leverage cutting-edge technologies to enhance its future readiness. With its robust infrastructure, business-friendly services, and internationally recognised legislative framework, combined with high levels of safety and security, the city offers an exceptional platform for entrepreneurs and investors.

Dubai Crown Prince’s DET visit

The visit to DET headquarters also involved discussions with Helal Saeed Al Marri, Director-General of Dubai’s Department of Economy and Tourism, and senior officials. Al Marri provided an overview of DET’s work, highlighting the significant growth in new business establishments and the issuance of business licenses. The department’s efforts align with the Dubai Economic Agenda D33, which aims to increase government spending and enhance the manufacturing sector’s contribution to the emirate’s GDP.

Dubai’s success as a global tourism destination is also attributed to the continuous efforts of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM). Through global marketing campaigns and initiatives, DCTCM has attracted a significant share of international visitors. In 2022, DCTCM’s efforts directly contributed to 57 percent of the total visitation, driving millions of prospective travelers to choose Dubai as their destination. This momentum continues to grow, with Dubai welcoming 6.02 million international visitors in the first four months of this year, an 18 percent increase compared to 2022.

The city has also consistently outperformed major global destinations such as London, Paris and Bangkok in terms of travel bookings across 2022 and so far in 2023.

SOURCE: Breaking Travel News

New narratives in Tourism: UNWTO leads rethink of Tourism communications

Against the backdrop of the 118th session of its Executive Council in Punta Cana, UNWTO hosted a special Thematic Session. Alongside assessing the evolution of tourism communications, the Session saw leading experts explore current and future opportunities for more effectively portraying tourism as an essential driver of development, both in traditional media and on content platforms.

“New Narratives in Tourism”

With tourism high on the political agenda like never before, UNWTO is leading the shift in tourism communications, with a greater focus on the sector’s unique power as a driver of development and opportunity. Secretary-General Zurab Pololikashvili said: “We have made huge progress over the past few years in making tourism’s relevance more visible and more appreciated, by governments and by tourists themselves. But we need to make it even clearer. For this reason, UNWTO is working to build a new narrative around tourism as a force for development and transformation.”

The Thematic Session offered a platform to connect content creators with editors and new media platforms, with UNWTO as the bridge between the two.

Branding and Media Experts Lead the Change
 Representing the global leader Interbrand, Pedro Zarzalejos, Associate Director, Strategy and Borja Borrero, Executive Director Iberia, EMEA & Latam charted the evolution of branding and analysed how this has impacted the tourism sector.
 Michael Collins, Founder and Managing of Travel Media gave expert insights into the changing relationship between Destination Management Organizations (DMOs) and editors, journalists and content creators.

Instagram and Meta: Keeping Content Relevant
UNWTO first partnered with Instagram in 2021, firstly to help lead recovery from the impacts of the pandemic and then to empower destinations to embrace digital storytelling. In Punta Cana:
 From Instagram, Ernest Voyard, Director of Public Policy, noted how creators are increasingly moving beyond aspirational travel-related content and instead focusing on issues around sustainability and full immersion in destinations.
 From Meta, Sharon Yang, Director of External Affairs, noted how the platform has seen a shift towards creators providing informative tourism and travel-related content, again moving away from more aspirational images and films.

Tourism on the Agenda: The Case of Dominican Republic
Leading journalists and editors from the Dominican Republic assessed how to place tourism on the editorial agenda at every level.
 Leading the discussion were Director of Diario Libre, Inés Aizpún, Director of El Día José Monegro, and the Ambassador of the permanent mission of Dominican Republic to UNWTO Aníbal de Castro
 The panel highlighted the importance of diversifying the main messaging, with a focus on everything from film and TV tourism to gastronomy tourism

Content Creators: Raising Awareness
To round out the session, UNWTO welcomed leading content creators to give their expert insights into changing trends in tourism-related content: Instagram Creators Chloé Léger and Marion Payr, provided their experiences from the Dominican Republic from the point-of-view of tourism and travel-creators. They noted:
 A growing interest in content linking tourism with issues including women’s empowerment, community development and wildlife conservation.

 An opportunity for creators to influence the travel choices and behaviours of tourists, in particular in influencing younger consumers to travel more responsibly and ethically.

SOURCE: Travel News Africa

Tourism stats indicate journey to recovery

Tourism Minister Patricia de Lille says the COVID-19 pandemic undoubtedly left a dent in the tourism industry, but the resilient sector is recovering.

“South Africa offers travellers unparalleled beauty and affordability, making it an irresistible destination,” De Lille said when addressing a media briefing on the sidelines of Africa’s Travel Indaba, which is underway in Durban.

De Lille said the sector is geared to catapult inbound tourism numbers beyond pre-COVID-19 levels.

“Achieving this monumental goal requires a united front: government, private sector, and all tourism stakeholders joining forces to redefine the travel experience in our beloved country.”

She said 2022 heralded a resurgence, with nearly 5.8 million visitors gracing South Africa’s shores, including four million from Africa. This was a 152.6% increase from 2021.

“We’re not quite at the 10 million arrivals of 2019 but rest assured, our tireless collaboration with the private sector and Africa will take us there and beyond in no time.

“As the world reawakens, tourists are flocking back to South Africa, enticed by our unparalleled natural beauty and the warmth of our people. We are broadcasting a clear message – South Africa is open for tourism, welcoming business, and eagerly awaiting travelers from across Africa and the globe.”

De Lille said the world is rediscovering South Africa, and will that will not only reach but will surpass pre-COVID numbers.

“Our determination and unity will light the way to a brighter future for South African tourism. From a domestic perspective, we have seen an incredible resilience, with Q1 2023 performance surpassing pre-pandemic levels and those of Q1 2022,” De Lille said.

De Lille said tourists from Europe contributed the most spend of R10.8 billion, followed by Africa with a collective spend of R9.3 billion.

According to recent statistics, an impressive 2.1 million visitors were recorded, a 102.5% increase compared to the same period in 2022.

The African continent led the way again, with 1.6 million arrivals, followed by Europe’s 387 000 and the Americas’ 104 000 visitors.

De Lille said a significant driver of these remarkable figures is as a result of lifting of travel restrictions and affordability.

“After two years of restrictions and confinement, travellers are eager to explore wide-open spaces, and South Africa offers these in abundance,” De Lille said.

Over 500 000 Zimbabwean travellers journeyed to South Africa between January and March 2023 compared to 643 000 in the same period in 2019 and 173 000 in 2022.

Mozambique followed as the second-largest source market, boasting over 354 000 arrivals between January and March 2023.

According to De Lille, South Africa offers a diverse range of captivating destinations for travellers, with Gauteng taking the lead in international arrivals, spend and bed nights.

International visitors tend to spend most of their nights in the Western Cape, followed by Gauteng. The Eastern Cape, Northern Cape, KZN and the North West draw tourists to their unique charms.

Source: allAfrica.com

UNWTO Identifies Priorities for Boosting Rural Tourism Potential

UNWTO has launched a new report to determine the status of rural tourism in its Member States and identify the main challenges and opportunities for tourism as a driver for rural development from a policy perspective.

“Tourism and Rural Development: A Policy Perspective – Results of the UNWTO Survey on Tourism for Rural Development to Member States” represents the first baseline document of UNWTO on tourism and rural development undertaken with the participation of Member States worldwide. 

Key Findings: Rural Tourism for Opportunity

More than half of all Member States (59%) stated that rural tourism is a priority
Almost all Member States (96%) foresee a better future for rural tourism in the upcoming years
The creation of new jobs, improvement of livelihoods and fighting depopulation were the most frequently-cited opportunities offered by tourism for rural areas
Member States also identified the conservation and promotion of cultural heritage and environmental protection as among the biggest potential benefits of rural tourism.

The UNWTO research also identified three main challenges associated with realizing the potential of tourism for rural development:

The “infrastructure gap” in rural areas: Deficiencies in roads, ports, airports and other infrastructure that allow access to rural areas remain a challenge for the surveyed countries. 
Rural depopulation: Seasonality and product competitiveness add to this challenge, increasing the instability of rural businesses, which prevents the retention of population and human resources.
The lack of education and training, as well as skills development, in addition to the capacity to attract and retain workforce talent. 

Other challenges include limitations in accessing financial systems, restrictions in the development of innovative tourism products in rural areas, managing the impacts of degradation of natural resources, and limitations in handling data, digitalization, and knowledge management.

UNWTO: Advancing Tourism for the SDGs

In terms of how tourism can help in supporting the Sustainable Development Goals (SDGs), UNWTO Member States emphasized the potential of rural tourism for advancing SDG 8 (Decent Work and Economic Growth) SDG 1 (No Poverty), SDG 11 (Sustainable cities and communities) and SDG 5 (Gender Equality).

The report was launched during the 118th Session of the UNWTO Executive Council in Punta Cana, Dominican Republic.  It forms part of the work of UNWTO’s Tourism for Rural Development Programme, established to develop initiatives and programmes to grow the sector in size and relevance as well as to monitor it in destinations worldwide.

SOURCE: www.breakingtravelnews.com

East African States Set for Joint Tourism Promotion

The Pearl of Africa Tourism Expo had brought together EAC Secretariat, partner states tourism boards and the African Tourism Board (ATB)

Member states of the East African Community are setting for joint and regional tourism promotion and development, aiming to raise the number of visitors and economic development of the region.

The East African Community (EAC) Secretariat had noted that tourism contributes about 10 percent to the Gross Domestic Product (GDP) of the region of which 17 percent are foreign exchange earnings and about seven percent is the counted-on employment in various tourist services.

Director of Productive Sectors at the EAC, Mr. Jean Baptiste Havugimana confirmed that during the just-ended seventh edition of Pearl of Africa Tourism Expo held at Munyonyo Commonwealth Resort in Uganda.

The Pearl of Africa Tourism Expo that was staged in late April this year, had brought together the EAC Secretariat, all partner states regional tourism boards and the African Tourism Board (ATB).

The four-day event was officially opened by the Ugandan Minister for Tourism, Wildlife and Antiquities, Colonel Tom Butime.

The Pearl of Africa Tourism Expo is a tourism event organized by the Uganda Tourism Board (UTB) every year.

The expo had brought together tourism stakeholders and other service providers in tourism, targeting to meet new clients, network and discuss business deals with potential regional and international buyers.

The seventh edition of the Pearl of Expo had attracted over 150 exhibitors and more than 100 hosted buyers and media from different tourist source markets, including the US, UK, Canada, Switzerland, Australia, Poland, South Africa, Egypt and Nigeria among others.

The African Tourism Board was represented by its Executive Chairman Mr. Cuthbert Ncube who as well, participated at various events and activities during the Expo.

Together with ATB ambassadors, Mr. Ncube visited various tourist attractive sites in Uganda including the Chimpanzee Island on Lake Victoria.

ATB has been co-operating with the East African regional states in tourism development and promotion through participation to key events in East Africa and which is now an upcoming region for intra-Africa tourist destination.

The EAC Secretariat had encouraged partner states to participate in tourism promotional events organized by each and every partner state.

ATB has been the key participant to each national and regional tourism Expo through its Chairman, Mr. Ncube among its other brand ambassadors.

In his opening remarks to the Pearl of Africa Expo, the Ugandan Minister for Tourism Colonel Butime (Retired) had expressed his appreciation on behalf the government and people of Uganda to all the exhibitors as well as hosted buyers and media for attending the event.

He said that Uganda was endowed with unique and diverse attractions that appeal to the international, regional and domestic travelers.

The Chief Executive Officer of the Uganda Tourism Board, Dr. Lily Ajarova, said that Uganda and other EAC partner states are keen on promotion of sustainable and responsible tourism.

Director of Productive Sectors at the EAC, Mr Jean Baptiste Havugimana thanked the government of Uganda for inviting the EAC Secretariat and all the partner states to participate at the Expo in the spirit of the EAC integration.

Mr. Havugimana disclosed that the EAC Secretariat and the National Tourism Boards have been supported to participate at the Expo through facilitation of partner states’ delegates and procurement of exhibition booths.

The German International Cooperation Agency, GIZ, also supported the Expo through a Gold Sponsorship package.

He said that the EAC Treaty attaches a lot of importance to the tourism sector owing to the role it plays in the socio-economic development of the region.

Mr. Havugimana informed the participants that the EAC was currently implementing the EAC Tourism Marketing Strategy 2021 to 2025 with the support of GIZ through various interventions including joint tourism promotions.

The EAC regional tourism campaign branded “Tembea Nyumbani” or “Visit your Home” targets development of intra-regional tourism drive that would attract the East Africa citizens to visit each country within the region.

EAC Secretariat is as well, undertaking development of minimum standards for tourism service providers mostly tour operators, travel agents and tour guides together with classification criteria for regional tourist hotels.

“Currently, the process of developing a Regional Tourism Destination Brand for EAC as a single tourism destination has commenced and is expected to be concluded by the end of this year”, Mr. Mr. Havugimana said.

Implementation of all those interventions will see the region surpass the 7.2 million international tourist arrivals recorded in 2019 before COVID-19 pandemic, he said.

Source: E-Turbo News

Uganda to Open New Airfields Near National Parks

A major expansion to Uganda’s tourism was announced at the country’s Peal of Africa Tourism Expo when the government told delegates four airfields in some of its most iconic National Parks will shortly be able to handle international visitors.

The announcement by the country’s Minister of Tourism, Wildlife and Antiquities Tom Butiime means that, rather than having to go through immigration and customs in Entebbe airport, visitors will be able to go land surrounded by a landscape rich in elephants, antelope and other wildlife.

The minister told attendees at the tourism expo staged in the country’s Kampala that four airstrips will be tarmacked and coded and immigration posts established in Kasese, Kidepo, Pakuba and Kisoro National Parks.

Hailing the news as a “game changer”, Mr Butiime said the improvement had been ordered by the country’s President, Yoweri Museveni, and the directive given to the country’s cabinet. He said this would enable tourists from Dubai or Frankfurt to fly directly to these destinations on their private jets.

Previously the only airstrips at the locations were ‘bush’ airstrips, thereby requiring visitors to enter Uganda via Entebbe near the country’s capital Kampala and then find alternative transportation such as a caravan aircraft or to travel by road to visit the locations.

The announcement was made during Uganda’s four-day Pearl of Africa Tourism Expo staged by the Uganda Tourism Board, which started Tuesday and ended Friday at the capital’s Commonwealth Resort Hotel. Around 150 exhibitors and 5000 trade buyers were present at the event, which is now in its seventh year and includes tour operators, travel agents, hoteliers and other tourism experts.

Visitor numbers to Uganda have bounced back strongly in 2023 after the Covid pandemic with numbers expected to be back at pre-pandemic numbers next year. There are presently around 1.5 million visitors a year, contributing 7.7 per cent to the country’s GDP.

Lilly Ajarova, the CEO of the Uganda Tourism Board, said: “This year’s expo not only points to our recovery but also highlights to our readiness to host the tourism community once again.

“The expo has grown to become a signature event for Uganda’s tourism. That way, Uganda will receive more travelers and its associated benefits included increased tourism revenue and employment.”

She said Uganda was targeting responsible and sustainable tourism as a new trend. Sustainable tourism has been defined by the World Tourism Organisation as tourism that takes full account of its current and future economic, social and environmental impacts, addressing the needs of visitors, the industry, the environment and host communities, Ms Ajarova said.

“We will promote the use of recyclable materials, reduction of waste but also promote the conservation of the environment while respecting the host communities.”

Uganda is home to 10 national parks, including the famous Bwindi Impenetrable National Park which is home to the endangered mountain gorillas. Uganda is also home to the source of the Nile, the world’s longest river, and has a rich cultural heritage that is characterized by diverse ethnic groups, languages, and traditions.

Source: E-Turbo News

South Africa tourism board to be dissolved

South Africa’s new tourism minister Patricia de Lille is expected to dissolve the country’s tourism board on 21 April.

She will appoint a three-member team to take over the functions of the board as an interim solution.

There had been an outrcry recently over the R-billion sponsorships deal with English Premier League football club Tottenham Hotspur – subsequently shelved – as well as much criticism over the board’s performance over recent years and accusations of sexual harassment by two board members of staff.

The tourism board has been in disarray and has had four chairpersons since last September.

De Lille (pictured), who took over the tourism portfolio after Lindiwe Sisulu was axed from the cabinet last month, said that not only had board members failed to respond to her letter placing them on terms, but eight of the 11 members, including chairperson Thozamile Botha, had resigned since 7 April.

De Lille said she had “outlined a number of serious concerns”, including the Tottenham deal; the composition of the board and the skills, competence and qualifications of its members and serious allegations raised.

De Lille said the remaining three members could not form a quorum and that the board was no longer functional.

“In all the circumstances, I believe that good cause exists to dissolve the board and I shall do so officially through the Government Gazette on Friday 21 April 2023,” De Lille said in a statement.  “I will also officially gazette the appointment of a team of three persons to manage the affairs of the board until the appointment of a new board.”

Source: CMW

Major hotel chains race to expand in Africa

Luxury hotels are expanding in Africa, with Marriott, Radisson Blu and Hyatt leading the way with new developments and acquisitions.

As international travellers troop back to Africa, some of the world’s major hotel chains are re-igniting a multi-billion dollar expansion race that began pre-pandemic.

Marriott, Radisson Blu and Hyatt are heading the race for a bigger slice of Africa’s hospitality pie as they ramp up their presence, mainly through acquisitions and property management deals and push their select-service brands across the continent.

American multinational hospitality company Hyatt Hotels Corporation recently announced it would re-establish its presence in South Africa with the Park Hyatt Johannesburg in late 2023 and expand in Morocco with the Park Hyatt Marrakech.

American hotel brand, Marriott International is eyeing over 30 hotel openings with over 5,000 rooms in Africa by the close of 2024, attributing the growth of the travel and tourism sector across the continent behind its aggressive expansion in the region.

“We continue to see opportunities to expand in major gateway cities, commercial centres, and resort destinations across Africa, while catering to the region’s ever-changing and evolving markets through our diverse range of extraordinary brands,” said Karim Cheltout, the regional vice president of lodging development for Africa.

Protea Hotels by Marriott, currently with over 60 hotels across nine countries, will add 10 more, including the brand’s first properties in KenyaMalawi, and Angola. In South Africa, the brand is expected to open five new hotels.

Marriott’s Four Points by Sheraton brand will make a foray into Uganda, Senegal, the Democratic Republic of the Congo, and Cape Verde. The brand also expects to open its second property in Nigeria, the Four Points by Sheraton Ikot Ekpene.

The anticipated launch of Delta Hotels by Marriott Dar es Salaam Oyster Bay in Tanzania in 2023 will mark its foray into Africa’s luxury and premium brands market.

Marriott also plans the introduction of the Westin Hotels & Resorts brand in Ethiopia and The Ritz-Carlton and St. Regis brands in Morocco. In addition, it will introduce its first luxury safari property in Kenya.

“Marriott International’s current portfolio in Africa encompasses nearly 130 properties and more than 23,000 rooms across 20 countries,” the hotel said in a statement.

In December 2022, Radisson Hotel Group opened its first safari resort in Africa – Radisson Blu Mosi-oa-Tunya Livingstone Resort, Zambia – as part of its strategy to reach 150 hotels in the region by 2025.

“This hotel is our second property in Zambia, following the opening of Radisson Blu Hotel, Lusaka, with a third hotel, Park Inn by Radisson Lusaka, Longacres, due to open in 2023,” said Radisson Hotel Group chief commercial officer for the Middle East and Africa, Tim Cordon.

Dubai-based hotel brand LEVA is also eyeing five African countries – Ethiopia, Egypt, Morocco, Uganda and Nigeria – targeting the underserved and affordable luxury market.

According to the UNWTO tourism barometer, Africa has seen a more than doubling of international arrivals from 19.4 million in 2021 to 45 million in 2022. This has so far translated to a pre-pandemic recovery rate of about 65%.

Source: How we made it in Africa

Can technology rejuvenate Africa’s tourism industry?

The tourism industry in Africa is slowly healing from the slump brought about by the COVID-19 pandemic. Before the global lockdown, 68.8 million people came to Africa as tourists in 2019. These tourists and their spending power contributed 6.8% of Africa’s GDP and 25.48 million jobs to the continent. 

However, by the time the pandemic hit, almost 6 million jobs and $86 billion had been wiped out in Africa. Last year, in what has been a steady recovery since travel restrictions were eased, 45 million tourists came to Africa, representing 65% of the pre-pandemic level.

This growth is only expected to continue. According to data from the World Travel and Tourism Council, Africa’s tourism sector is expected to grow at an average annual rate of 6.8% between 2022 and 2032. The sector is also expected to create 14 million new jobs within this timeframe. 

To achieve these lofty expectations, a lot of players would need to pitch in. However, it seems that the African tourism industry has not experienced the same level of innovation as other African industries. Despite its potential and significance, tourism lags behind other industries like agriculture, finance, energy, health, and education, which have all seen several tech-enabled solutions to their problems. 

Ben Peterson, the co-founder and CEO of Purple Elephant, a tourism-focused venture studio, told TechCabal that his studio decided to focus on tourism because of this issue. “When you try to find the websites of some of the most famous safari lodges in Kenya, many of them don’t even have websites. Those that do have websites are super out of date. Most of the time, you can’t even book a safari experience directly on the website of the camp; you have to go through a phone number or email,” he said. 

This is where Travel Afrique comes into play. Founded in 2019 by Tracy Kuelo and Calvino Miguel, the company acts as a platform for travel agencies to offer their services online. Prospective tourists can connect with agencies and request tailored journeys to their desired destinations. “Our clients have the flexibility to request tailored journeys to their desired destinations, and our partner agencies will respond with a quote, free of charge. Our clients are then able to request modifications to the quote until they are entirely satisfied and subsequently proceed with the booking,” Miguel explained.

According to Miguel, the platform brought in over $250,000 in revenue last year from bookings made through its platform, with 80% of that amount going to local agencies. The platform only offers trips to Tanzania, Senegal, Ghana, the Ivory Coast, Morocco, the Democratic Republic of Congo, South Africa, Kenya, Cape Verde, Rwanda, Benin, and Namibia. He shared that demand, safety and security, the political stability of the country, and the quality of local tour operators dictate which country the platform operates in.

He also shared that Tanzania accounted for 20% of the 1,000 requests that the platform received last year, while Senegal accounted for 17%, and Ghana and Côte d’Ivoire accounted for 13% of all requests. Tanzania’s share of requests can be attributed to the country not requiring international tourists to present a negative COVID-19 vaccine certificate or a negative COVID-19 test upon arrival. 

When asked how Travel Afrique curates the tourist experience, Miguel told TechCabal that the company relies on local agency partners to provide the required customised itineraries and information based on the specific needs and requests of its clients. He also added that to make sure that agencies meet standards, they must undergo a thorough and demanding evaluation of key factors.

“To confirm the agency’s legitimacy and reputation, we start by conducting a thorough background check on it. Then, we confirm that the company complies with all applicable national and international travel standards and laws. The agency’s infrastructure, including the standard of its lodging, transportation, and tour guides, is also taken into account,” he said.

“Furthermore, we evaluate the diversity of the travel activities offered, as it is of the utmost importance to us that our clients have an authentic experience. Finally, to understand how satisfied overall clients are with the agency, we take into account their comments and reviews.”

The African continent boasts one of the most diverse landscapes in the world. It offers an array of options – from savannas, rainforests, deserts, breathtaking waterfalls, and even snow-capped mountains for skiing, to unique wildlife such as penguins and species found nowhere else, like shoebills, okapi, and blackbucks. However, we are still far off from what we can achieve in the tourism sector. Miguel attributes this to the image that the world has of the continent. “To tap into Africa’s tourism potential, it is crucial to improve the continent’s image by sharing positive stories and showcasing its strengths,” he said. 

“Beyond sharing positive stories, there are also other tangible challenges that hinder the growth of African tourism. These include poor air and land transportation infrastructure, limited intra-African air connectivity, and restrictive visa policies,” he continued. In proposing a solution, he advised governments to partner with private organisations and provide increased funding to their tourism offices to invest in branding and marketing efforts. 

The model of startups like Travel Afrique and Elephant Bookings, a B2B software-as-a-service product that builds booking systems for safari lodges launched by Purple Elephant, could help digitise an industry that has mostly been offline. The ease that a digital platform offers could help bring not only international tourists to the continent but also give Africans an opportunity to tour the continent. 

Source: TechCabal