Can AI-driven tech help bring back tourism travel?

The global restrictions imposed since March this year due to Covid-19 has brought international travel to a screeching halt. It has caused a 22% fall in international tourist arrivals during the first quarter of 2020 and could further decline by 60-80% over the whole year.

Travel will be back — inevitably. But the way we travel will undergo a dramatic transformation.

Although technology may have already changed how travelers plan, book, and embark on their journeys drastically over the past decade, at this juncture, data science and artificial intelligence (AI) is expected to play a major role in helping the industry resuming back to the new normal. Before the pandemic, AI and other forms of machine learning were just beginning to infiltrate the travel sector. Their biggest advantage is the ability to personalize experiences and streamline services based on customer data.

Singapore, for example, is hoping that AI — through local start-ups — can help the city-state’s tourism sector bring back visitors safely, as ongoing border restrictions and lower consumer appetite for international flights have changed travel as an industry.

So what could traveling look like in the wake of the pandemic?

Naturally, companies would explore solutions that allow travelers to maintain social distancing norms as much as possible.

Industry experts believe data science and AI technology will be a key tool in the revival of travel, with electronic passports and IDs, boarding passes, medical screening, and robot cleaners being deployed widely to limit physical contact between people and surfaces.

Source: https://www.hospitalitynet.org/news/4101254.html

Today we talk to Candy Kasonkomona, Hahn Air’s Regional Vice President Agency Distribution for Southern, Eastern & Central West Africa. She shares with us the company’s innovative H1-Air and X1-Air products which provide travel agents around the world with greater choices of carriers to offer to their clients.

  1. Please tell us more about the advantages of H1-Air and X1-Air

Travel agents can find additional carriers in their GDSs that would not be available without Hahn Air. More than 60 airlines are brought to all major GDSs under the H1 code. And almost 20 additional partners can be found in Amadeus, Sabre and Travelport under the X1 code. They can be issued on the reliable Hahn Air HR-169 tickets and all standard GDS processes apply. Of course, the free insolvency-protection Securtix is included, too.

  • What kind of carriers do you offer under the H1 and X1 designators?

H1-Air and X1-Air support airlines of any size and business model. The portfolio includes small domestic airlines flying to safari destinations in Africa such as Safarilink, international low-cost airlines servicing major airports such as SpiceJet from India, domestic airlines such as Sky Express from Greece and regional network airlines flying international routes such as Air Tanzania.

Today, under the H1 and X1 designators travel agencies worldwide can find over 80 additional carriers in their GDSs.

  • How can travel agents book H1-Air and X1-Air partners?

To book flights of our H1-Air and X1-Air partners, travel agents just have to follow the standard ticketing process of their GDS and can issue these airlines on Hahn Air’s insolvency-safe HR-169 tickets. It’s really easy – and best of all: it’s free. For further assistance, follow the steps in our learning video.

  • What are more benefits of H1-Air and X1-Air?

Thanks to our large network of partners, travel agents can sell countless combinations of carriers, including those under the designators H1 and X1, on the HR-169 ticket.

Moreover, Hahn Air is the first ticketing provider to offer the complimentary insolvency protection Securtix® that applies to each HR-169 ticket on which services of Hahn Air’s partners were issued. Securtix® guarantees passengers a refund if a service is cancelled due to insolvency of the operating partner. Financial help is even available for stranded passengers and there is a special compensation for travel agents for handling a stranded passenger case.

Should travel agents have any ticketing enquiries they can depend on our Service Desk 24/7. The multilingual team can be reached at service@hahnair.com.

Kenya Airways is down but definitely not out

A video clip on Kenya’s national carrier, Kenya Airways (KQ) has been doing the rounds. Ominously titled, ‘Fall of The Pride’, it has created a frisson of excitement in some and visceral fear in others. Tapping into the anger that is already palpable on account of a tanking economy, the creator of the clip has masterfully channeled it towards KQ as though the airline was a metonym for the entire country and all that is wrong with it.

Unfortunately, stoking emotions clouds the reasoning of many and precludes cogent discussion over the future of the airline. For instance, it cements systemic biases against industry outsiders in top management positions making them look like they do not belong. Yet evidence clearly shows that industry pundits do not always make the best managers. Titus Naikuni, in his early years at KQ, steered it to profitability. He was an outsider. On the other hand, Sebastian Mikosz, with vast experience in the aviation industry, sunk KQ into a deeper hole before his untimely and expensive departure. The Polish aviation consultants, so called “the turn-around experts” were not a good idea.

Then again, it is difficult to convince despondent Kenyans that, contrary to public sentiment, KQ procured its aircraft sans kickbacks to the politically correct people. No one wants to peruse the data in the public domain that reveals the special purpose vehicles (SPVs) used to purchase most of the airline fleet are in fact, owned by international financial institutions. It is easier to believe that these SPVs are run by shadowy politicians with the sole purpose of defrauding the airline. Nothing could be further from the truth!

It is standard practice in the aviation and maritime industries for fleet operators to take syndicated loans for large-scale purchases of equipment. Lenders then incorporate SPVs to reduce their risks as they would rather have an independent legal personality as a borrower, free from any financial distress that may be experienced by an airline company. The borrower (SPV) then enters into a finance lease with the airline until the loan is repaid thereafter which the title to the vessel is handed over to the airline.

Successive airlines like Turkish Airlines have used this option to increase their fleet. Through an SPV called Balthazar, owned by PNB Paribas, they recently bought five Airbus 321 NEO aircraft. KQ, in the 90s, purchased four Boeing 737-300 aircraft with the support of the Export Import Bank of America. The SPV then was Simba Finance Limited. The titles to these aircraft were transferred to KQ after the repayment of the loan. It follows therefore that there is nothing sinister about the acquisition of planes through SPVs like Samburu, Tsavo and Amboseli Limited. Ownership can be traced to international lenders of repute like JP Morgan, City Bank, Standard Chartered, Ned Bank, among others.

KQ has performed rather badly over the past few years due to errors of omission, commission and outright bad luck. Under the ambitious Project Mawingu, it expanded too fast and acquired a huge fleet without capacity. It also failed to anticipate aggression from Middle Eastern carriers. These rolled out a more superior product, taking a significant chunk of the African market that the airline had been reliant on. Among the factors beyond the control of KQ were the Douala crash, the Ebola outbreak in West Africa, the fire that burnt Jomo Kenyatta International Airport, the airline’s hub, and the Westgate massacre.

At the moment, the airline is faced with an existential crisis and must make one of two decisions. One, is to nationalise the airline. This would entail the government buying back shares from others, giving it full control. It would then continue to subsidise the airline as its own asset with bigger objectives than profitability and dividends. The long view would be to use KQ as a strategic national asset, spurring exports like horticultural produce, driving up visitor numbers and facilitating the country as a conference destination. RwandaAir and Qatar Airlines have adopted this model.

The other decision is to wind up the airline. But while this would resolve the intractable demands of powerful unions and unyielding lessors, it would still cost the government Sh76 billion in repayment of debt secured by sovereign guarantees. Restarting afresh would present challenges of creating new routes, traffic, licences and co-bilateral service agreements. One hopes that a sense of proportionality will prevail, and the right decision made. KQ may be down for now but it is certainly not out.

-Khafafa is a public policy analyst Source: https://www.standardmedia.co.ke/commentary/article/2001389111/kenya-airways-is-down-but-definitely-not-out

No new pilots needed for ‘very long time’: Lufthansa training arm

Lufthansa’s in-house flight academy has advised student pilots to consider other careers as the industry will not require them “for a very long time”.

The message was delivered in a 29 September webcast, Lufthansa Aviation Training has disclosed.

It tells Cirium: “All airlines worldwide will have no requirement for [new] pilots – with or without flight experiences – for a very long time.

“It is a matter of fairness for us to explain the industry outlook to our flight students very clearly so that they can think about alternatives at an early stage.”

LAT says that it advised students to “reorient themselves professionally”.

German pilot union Vereinigung Cockpit expects that Lufthansa will continue the training for only a “very small” percentage of students at the airline’s flight academy in Bremen, and complains that the others are being “pressurised” to make alternative career plans.

Students recruited to pursue a Lufthansa-specific multi-crew pilot licence – rather than a traditional, universal training programme toward an airline transport pilot licence – will be required to switch to “external” flight schools and accept a change to their programme, and will not be “entitled” to fly for Lufthansa later on, according to the union.

It says Lufthansa was able to select “the best” candidates for its own pilot-training programme based on the “radiance” of its brand and the job prospects within the group. Now, the union fears, student pilots completing their training outside LAT’s programme will have to undergo an assessment prior to potential future employment and carry the full financial burden of their training.

Lufthansa Group has hitherto pre-financed a majority of its pilot recruits’ training costs, which would be repaid over the course of several years in employment.

The union asserts that the prospect of candidates’ having to undergo recruitment assessment after training has never before existed at Lufthansa.

LAT says students affected by the cuts have a “fair offer to terminate the training contracts prematurely free of charge [and] are free to decide whether to accept the offer or receive further training”.

Operations at LAT’s flight schools are meanwhile on hold until “at least” year-end amid the Covid-19 pandemic, the company’s website indicates.

Bremen is one of several locations for LAT, an organisation the airline group established in 2016 to merge its training facilities in Germany, Austria, Switzerland and the USA.

Established in 1956 – a year after Lufthansa’s post-war operations began – the Bremen flight academy is used to provide ground school training for group pilots before they transfer to the company’s US locations for part of their practical training.

The Bremen school has additionally trained transport pilots for the German air force since the 1960s, as well as other airlines’ staff.

Vereinigung Cockpit believes the school’s existence is under threat. In August, the union said that the German ministry of defence was considering termination of military training in Bremen and its potential transfer to LAT’s Rostock facility.

If income from military training were to be lost, “large” parts of school activities in Bremen would be in jeopardy, the union suggests.

Unlike the school in Bremen, the Rostock one is not covered by a collective labour agreement.

In 2018, LAT recruited 500 student pilots for the parent group, the training company’s website indicates. Full-time ab initio training takes around two years until a pilot is qualified to enter an airline cockpit.

Source: https://www.flightglobal.com/airlines/no-new-pilots-needed-for-very-long-time-lufthansa-training-arm/140484.article

A prototype of KLM Royal Dutch Airlines’ futuristic-looking flying wing aircraft just took its first flight in Germany – take a look at the Flying-V

A scaled model of KLM Royal Dutch Airlines’ aircraft of the future just took flight for the first time in a milestone event for the Dutch flag carrier’s push for more efficient and environmentally responsible aircraft.

Engineers got their first look at what might one day by the new flagship of KLM’s fleet in late August when the futuristic-looking Flying-V demonstrator successfully took to the skies above Germany. The remote-controlled flight was the culmination of two-year’s work of engineers from KLM and the Delft University of Technology, also known as TU Delft.

The Flying-V differs from conventional aircraft as the fuselage and wings are merged to form one giant flying wing. New long-range aircraft from Airbus and Boeing focus on efficiency through the use of composites and fuel-efficient engines, but flying wing aircraft take efficiency to the next level with a radically new aerodynamically friendly fuselage design that enables longer ranges and better fuel performance.

Researchers say the design will reduce fuel consumption by 20% from today’s most advanced aircraft such as the Airbus A350 and Boeing 787 Dreamliner, both of which are currently employed by Air France-KLM, parent company to the Dutch carrier and one of the largest airline groups in Europe.

KLM first announced its investment in designing the craft in conjunction with TU Delft in June 2019 at the International Air Transport Association’s annual general meeting in Seoul, South Korea.

A scaled model of KLM Royal Dutch Airlines’ Flying-V aircraft.

Airlines and aircraft manufacturers are looking beyond today’s conventional aircraft into the designs of the future with the flying wing design gaining traction. Industry trends call for smaller and more efficient aircraft in contrast to the golden age of aviation that demanded larger aircraft like the four-engine Boeing 747 that was once required for non-stop long-range travel .

KLM says the Flying-V would have the same wingspan as an Airbus A350 aircraft , which would allow it to utilize existing airport gates and taxiways, a problem Boeing engineers had to solve with the new folding wing-equipped 777X . And despite being able to carry roughly the same number of passengers, the Flying-V will be able to fly farther than the A350 with the same fuel load.

Passenger cabins would likely be split between the two legs of the V-shape fuselage design while turbofan engines powering the wing would rest on top of the fuselage instead of below the wing, a rare but proven design.

KLM and TU Delft engineers and researchers headed to an airbase in neighboring Germany for the first flight where the scaled model was manned by a drone pilot directing the aircraft via remote control.

“It’s been two years of intense stressful work to reach this moment,” Malcolm Brown, TU Delft’s chief engineer for the Flying-V testing program, said in a video of the event . “And then, to have it confirmed that it flies, all of that hard work, it was worth putting in all of the hours making sure everything’s correct and built properly, built accurately, and it pays off.”

Though not a full-size prototype, the scaled model proves that the aircraft is aerodynamically sound and can fly as designed. It’s now up to the two companies to build the full-size prototype that can hold passengers and people, an investment potentially calling for billions in research and development.

European aircraft manufacturing giant Airbus revealed its flying wing demonstrator in February at the Singapore Airshow 2020 , signaling its interest in the “blended wing” design type as a potential direction for its commercial aircraft lineup. Interior renderings show parallel passenger cabins that take advantage of the aircraft’s width to house additional passengers

The US military has its own flying wing, a stealth bomber known as the B-2 Spirit that’s been serving the Air Force since 1993, according to Military.com . Designed for speed, stealth, and range, the B-2 Spirit can fly up to 6,000 nautical miles, according to the US Air Force , without stopping thanks to its aerodynamically friendly design that commercial airlines hope to one day take advantage of, though flying passengers instead of munitions.

KLM hasn’t given a timeline as to when the Flying-V can be expected, but normal aircraft development can last around 10 years from the drawing board to certification.

Source: https://africa.businessinsider.com/transportation/a-prototype-of-klm-royal-dutch-airlines-futuristic-looking-flying-wing-aircraft-just/9xdw1vm

How can we make travel more sustainable?

As the industry is building its way towards recovery, how can we address some of the negative impacts we have seen in recent years and rethink more sustainable ways to travel?

In 2018, the travel industry accounted for about 8% of the world’s carbon footprintair traffic alone for 2%. The United Nations urged the travel sector to halve its combined carbon emissions by 2035. People’s footprint when traveling can also lead to a range of negative impacts, from over-crowded places to tension with local communities, who in general do not benefit as much from spending made locally. However, with the start of the COVID-19 pandemic, travel has come to a near halt.

As the industry is building its way towards recovery, how can we address some of the negative impacts we have seen in recent years and rethink the way we travel to be more sustainable and responsible, thus having a positive environmental and social impact?

The new, sustainability-aware travelers

Travelers are increasingly concerned about the impact they could have even as traditional tourism and travel models are becoming increasingly unsustainable. To fully grasp this concept, travellers need to understand the A-Z of Sustainable tourism.

According to Booking.com’s 2018 Sustainable Traveler Report, travelers think they should act now to make sustainable travel choices. 68% would like the money they spend on holiday to go back to the local community, and 67% are willing to spend more to minimize the environmental impact of their travel. 

The same survey found that almost one third of travelers weren’t aware that hotel properties can use eco-labels, while a similar proportion think travel companies should offer more sustainable travel options. The lack of relevant, reliable and transparent information emerged as a key problem for these sustainability-aware travelers when they try to book vacations.

This year’s global pandemic has reinforced this mindset even more. A survey from Publicis Sapient performed in April 2020, found out that 58% of people are thinking even more about the environment and sustainability than before the crisis. 

However, it’s hard to make sure that traveler’s intentions match their actual behavior. An article from TNMT published in February 2020 relays that while 78% of air travelers said they would like to see sustainable options when booking flights, only 1% actually paid to offset the carbon impact of their trips. 

Amadeus is exploring ways to develop the sustainable travel landscape 

Over the past months, Amadeus has been interviewing environmental and social-conscious travelers to identify key pain points and needs. The first findings show that leisure travelers who have a high or medium sensitivity to environmental and social issues are influenced in their travel choices by issues such as pollution, conservation of biodiversity, landscapes and ecosystems as well as local purchasing.

In addition, thanks to an Amadeus survey run with participation from over 400 travelers from 4 different markets (UK, USA, France and Germany), Amadeus has evaluated the top criteria travelers want to see when booking travel products. The most important one is the willingness of the local population to welcome and host tourists. Indeed, if travelers feel welcome at their destination, they subsequently feel they have a positive impact on the local communities and ecosystems. Putting locals first seems to be the most common traveler definition of sustainable and responsible travel.

In this direction, Amadeus has interviewed some eco-friendly operators, who are specialized in sourcing travel products directly from locals, to define how to leverage this existing product catalog in our own ecosystem.

Another example of criteria that is being evaluated is flight carbon emissions. Guiding travelers to greener flights by giving them the option to compare emissions is one way to empower them to decrease their travel and tourism footprint. According to our first online test campaigns, it seems that travelers’ appetite for greener flights is real. Yet, further experiments need to be run before conclusions can be made. In parallel, some investigation is being done to see whether travel agents, airlines, hotels and other travel players would be interested in adding environmental and social impact features in their products.

There are already hundreds of sustainable and locally focused initiatives, startups and programs across the travel industry. In addition, some travel agents already offer tours that are eco-friendly and benefit local communities. By learning from them and working with like-minded partners and customers, Amadeus can leverage the knowledge across this sustainable travel ecosystem and complement it with recent findings.

Source: https://amadeus.com/en/insights/blog/how-can-we-make-travel-more-sustainable

By Gabrielle Sabatier;

Intrapreneur, Research Innovation and Ecosystem, Amadeus

New app automates hotel hygiene assessment and marketing

With hygiene a top concern for consumers considering travel, Berlin-based travel technology company GIATA is now offering a self-assessment tool that hotels can use to evaluate their cleaning procedures against global standards. Those that meet the criteria can use a “staysafe” label in their descriptions on sales channels.

The app is a collaborative effort of GIATA, independent testing and certification provider Tuv Sud and digital hygiene management company Flowtify.

GIATA’s hotel clients can receive a custom self-assessment checklist based on their property’s hygiene-related services and facilities — such as whether they have a restaurant, a pool, etc.

Developed by Tuv Sud, the assessment includes relevant hotel industry hygiene criteria and requirements from the World Health Organization, the World Travel and Tourism Council and the Centers for Disease Control and Prevention.

Those that meet the criteria can display the “staysafe” label for 30 days, at which time the assessment must be redone. GIATA publishes the label through its 21,500 sales channels in 74 countries, including Kayak, Tripadvisor, TUI, Amadeus, Sabre, Travelport and more.

“When those making bookings see that hygiene is the top priority in this hotel, they will choose this accommodation rather than another hotel,” says Jana Friedel, business development for hotel products at GIATA.

“Hoteliers who regularly conduct and externally communicate these checks have a clear competitive edge.”

Source: https://www.travelweekly.com/Travel-News/Hotel-News/New-app-automates-hotel-hygiene-assessment-and-marketing

 

Four Ways Technology Can Empower Travel

The global COVID-19 pandemic has brought almost all travel to a grinding halt. The only event in my life that comes close to this shock is the 9/11 attacks in the U.S. that grounded flights worldwide.

While the economic impact on the travel industry will be significant, there’s also a silver lining. Rarely in the history of business has an entire sector had the opportunity to press pause and strategize on what comes next. At trivago, my colleagues and I have been investing our time and resources into exploring what travel will look like beyond the pandemic and how we can serve the changing needs of travelers and empower people to get more out of life.

The travel industry will have to navigate many challenges, both logistical and psychological, to get people excited about traveling again. Travelers will have heightened anxiety around taking trips depending on infection rates and new outbreaks. They also will want more flexibility with options for refunds, cancellations, etc.

On the plus side, I’m sensing pent-up demand for travel. People want to leave their homes and expand their horizons. So how can technology help people get excited about the prospect of traveling again while also offering increased safety and flexibility? I see the following four dimensions as critical in the coming months.

Technology that enables people to search and book local travel will fulfill two consumer needs coming out of the lockdown: the desire to travel closer to home to control risks and the need for less expensive travel while the economy recovers.

It may take a long time for travelers to gravitate back toward crowded airports and tourist sites. Forty percent of air passengers will wait at least six months before regularly flying again, according to an April survey by the IATA.

Instead, I foresee they will look to less-trafficked regional destinations they can reach by car, bus or train. This crisis offers an opportunity for metasearch platforms powered by artificial intelligence to curate these types of trips to unusual places. For example, a couple living in Sacramento might avoid San Francisco’s Fisherman’s Wharf and opt for visiting small wineries in California’s Gold Country. They’ll need help creating a driving itinerary and finding the right accommodations in the vast Sierra Nevada Mountains.

  1. Increasing flexibility and helping consumers understand all the options

It will be more important than ever for travel technology companies to consider how they’re offering consumers increased flexibility and peace of mind when booking. So many travelers have either lost money or have had difficulty obtaining refunds from canceled travel plans in 2020. Think about the thousands of travelers affected by the postponement of the Summer Olympic Games in Tokyo, for instance.

This peace of mind will rise from increased transparency on booking platforms about cancellation policies, refund processes and trip insurance options. It will be critical to explain how their travel problems will be solved in the event of COVID-19 outbreaks and new restrictions on movement. Travelers also will want to quickly understand payment terms when comparing accommodations. For example, is a deposit or full prepayment required, or can the consumer simply pay at the hotel when they check out?

  1. Helping consumers prioritize mental and psychological comfort

Comfort and safety will take on varying meanings coming out of the pandemic depending upon who you ask. While some travelers may crave open space after being stuck inside, while others may opt for quieter, more secluded destinations and accommodations.

Now that social distancing has become a second-nature behavior in many public places, what will the concept look like at big hotel chains? Recently, Hilton announced that it is partnering with Lysol and the Mayo Clinic to help with its hotel cleanliness plan for when its properties are fully back in business. Some travelers are likely to view large hotel chains as more hygienic and will rely on the professional cleaning and consistent policies for peace of mind. We will also see more hotel chains enter the hybrid accommodations space, offering homelike experiences within their hotels that help guarantee more privacy and consistent hygiene.

Other travelers may prefer to mitigate their risks by renting alternative accommodations. Although a consumer may not know who was in an apartment before them, at least they can control almost everything about the space and the environment — particularly hygiene — while staying there. Airbnb recently shared plans to roll out a cleaning protocol program, including a mandatory 72-hour buffer between guest stays.

Either way, booking technologies can support post-pandemic preferences by developing ways to lead customers to trips with their top priorities considered. Digital platforms can help users to understand the standards of cleanliness and privacy between different properties. This may come in the form of a search filter, targeted advertising or even a quiz to determine the right type of stay based on personal concerns.

  1. New data and tools that support the traveler journey

Knowledge is power, and knowledge will be key for people looking to book trips once the lockdown is lifted. It will be important for consumers to know where to find not only reliable data regarding virus cases, but also answers to logistical questions: What places are open? Where is it safe? What is accessible? These questions are complex and fast-changing, presenting the need for simplification for consumers searching for safe adventures.

There is a significant opportunity for booking platforms to support consumers finding reliable, current information regarding which regions are open and offering attractions for travelers.

It may take the form of a heat map where consumers can see infection rate information, health policies for different areas, and how accessible certain cities are via plane, train and other forms of transport.

While these solutions will not come overnight, travel restrictions will eventually be lifted, and there will be a desire to travel again. Technology and technologists will not have all the answers, but they do have the ability to empower an industry getting back on its feet.

Source: https://www.forbes.com/sites/forbestechcouncil/2020/06/10/four-ways-technology-can-empower-travel/#752224e4656d

 

 

Is this double-decker seat the future of airplane travel?

A design that reconfigures airplane cabins with double-decker lie-flat seats in premium economy is being touted as a possible solution for fliers looking for more protection from the spread of Covid-19.

Zephyr Seat is the vision of designer Jeffrey O’Neill, who reckons the isolation from fellow passengers that his creation will offer could be a game changer in the wake of the pandemic.

“We believe that new types of travelers will require privacy or will want to pay extra for that as much as they would pay for the ability to sleep,” O’Neill, the founder and CEO of start-up Zephyr Aerospace, tells CNN Travel.

With Zephyr Seat, airlines could provide double-decker seating in a 2-4-2 configuration which, O’Neill says, would allow the majority of global airlines to maintain the same seating density as offered by their existing premium economy cabins.

O’Neill was inspired by a sleepless flight between New York to Singapore a few years ago, on board what was then the world’s longest commercial flight.

Seated in premium economy, O’Neill realized halfway through the super long-haul journey that he wasn’t going to get any shut eye.

“I’m on probably the best rated airline in the world, and I’m getting wonderful service and the food is edible, but I can’t sleep,” he recalls. “This is really uncomfortable. Why is it so difficult to find an affordable way to lie flat on a flight that’s 19 hours?”

Real estate on an airplane is expensive — and airlines usually don’t want to sacrifice space.
But O’Neill found himself remembering a long-distance bus journey he’d made on a trip through Argentina. The bus utilized bunk beds, and he’d slept far better than on his ostensibly more luxurious air journey to Singapore. It occurred to him that maybe that was the solution.

This was two years ago, and O’Neill says his idea’s since graduated from a back of a napkin drawing, he dreamed up with his design partner, to a life-size mockup, which he says proves its feasibility. Zephyr’s double-decker concept utilizes the space that exists between a standard seat and an overhead bin.

“We basically retrofitted a whole other seat on top of another,” explains O’Neill. “So it’s essentially two levels, it’s not as tall off the ground as people might imagine, it’s only four and a half feet off the ground from the entry point to the lower seat to the upper seat.”

The result, O’Neill says, is more passenger leg room without the airline being forced to sacrifice space or reduce passenger headcount.The idea’s still in its infancy, although O’Neill says he’s identified an engineering partner — and he’s been in conversation with four major airlines, including US carrier Delta, although there are no firm commitments right now.

He presented the idea to airline executives at the 2019 Airline Interiors Expo at Hamburg, Germany — and said got some valuable feedback on how to make the seat a feasible option for the mid-range aviation market.
The next stage would be passing the product through the required safety tests, which could be a three-year process.

New aviation opportunities
Of course, a question mark currently hangs over aviation’s future, with no one quite knowing what air travel is going to look like over the next few months, let alone years. There will likely be a greater demand for on board social distancing, from both passengers and airlines — recent flights have proven that current inflight set ups make this tricky.

O’Neill reckons that the new aviation landscape fits with his vision for Zephyr Seat.The increased privacy the seat would offer, he says, could reassure travelers demanding on board social distancing. That said, the concept, like other ideas in the pipeline, doesn’t totally solve the issue of being in close proximity on aircraft and the potential Covid risk.

O’Neill also points towards a future where there could likely be fewer scheduled flights and those that are operating could be busier and more expensive — something we’re already seeing happen.
“The price for a business class or first class seat is going to be out of range for probably about 85% of all travelers, which means a more affordable option might become a reality or a consideration for a lot of those people,” he says.

 

Source: https://edition.cnn.com/travel/article/zephyr-seat-double-decker-airplane/index.html