The Kenya Association of Travel Agents (KATA), the professional member body for certified travel agents in Kenya, today announced that it has partnered with Valentis Health to provide KATA certified agents with preferential access to concierge transfer services for their clients.
Through this strategic partnership Valentis Health will provide the clients of KATA certified agents with personalized PCR testing services, this is a pre-requisite for all passengers prior to undertaking travel to key business and leisure destinations worldwide. Agencies across Kenya can now book appointments for their clients with Valentis Health to access the concierge PCR testing services at the comfort of their client’s home or office.
“We are excited to partner with Valentis Health,” said Agnes Mucuha, CEO of the Kenya Association of Travel Agents. “It’s clear that passengers are seeking personalized services and professional advisory from KATA certified agents that enables them to make the right decisions in their travel plans. In the wake of the Covid19 pandemic destinations have issued stringent regulations and policies that passengers must adhere to pre and post travel. Our professional KATA certified agents are now rightly positioned to provide the right advisory based on the most up to date information, extending an end to end service experience for their clients from the comfort of their home or office.”
“We believe that the best way to promote the recovery of the travel sector and provide good medical advisories is via the Valentis Health Medical Concierge services. Valentis Health has pioneered ValentisCare Medical Concierge to provide patients with on-demand access to medical personnel. The customer support expertise makes our partnership a clear win-win,” said Anna Othoro, Head of Business Development and Strategy, Valentis Health.
The KATA certified agents handle over 80% of the passenger number bookings made on Airlines operating in Kenya. They serve as professional advisors to travelers looking into traveling to key business and leisure destinations globally. Following the resumption of the air services in Kenya, KATA has continued to witness a strong recovery in the domestic travel and regional travel. International travel volumes have been growing week on week as travel restrictions are lifted and as traveler confidence increases.