Focus on awareness as Kenya’s cyber threats jump 135pc

Cyber threats in Kenya more than doubled in the year to June, new data by the by the Communications Authority of Kenya (CA) shows, indicating hightened risk.

The National Cybersecurity Centre (NCC) detected 51.9 million threats for the 2018-2019 period, compared to the 22.1 million recorded in the 2017-2018 period

In the last quarter of the year alone, some 26.6 million cyber threats were picked compared to 11.3 million threats in the January-March period this year, the regulator said.

The CA said this increase mirrored a global trend.

“This increase in the number of cyber threat events detected is attributed to the global increase in malware including ransomware attacks during this period,” said CA in its latest report.

The trend highlights the growing threat that millions of internet users in Kenya face today as attackers become more aggressive and complex.

The number of advisories given by the NCC jumped 15.3 percent to 16,347 in the last quarter.

The most prevalent attack according to CA is malware which shot from 8.9 million in the first three months of 2019 to 21.1 million in the April-July period.

Cases of system vulnerability also more than doubled, making the case for organisations to invest more in cyber security and strengthen their infrastructure to avert losses.

Further, based on Africa Cyber Security Report- Kenya released early this year by Serianu, about 60 percent of local companies are short of cybersecurity professionals.

In the 2018-2019 period, the NCC detected about 47,913 system vulnerabilities, which was an increase from 13,319 in the third quarter to 28,597 in this quarter.

But even with cybercrime increase number, prosecution of culprits is still low with only seven percent of cases successfully prosecuted, Serianu said in the report.

In June, a host of government websites including National Youth Service (NYS) and Integrated Financial Management System (IFMIS) portals were hacked by an Indonesia hacker group, Kurd Electronic Team.

This was coming barely a few years after another Indonesian hacker group brought down 100 government websites.

The losses are not restricted to government platforms. E-commerce platform Jumia Kenya reveled recently that it lost at least Sh118 million in the last two years due to cyberfraud.

Banks and other financial institutions have recorded an increase in attacks. In late April over Sh11 million was stolen from four Barclays ATMs in the city.

Cybercrimes in 2018 cost Kenya Sh29.5 billion, according to the Serianu report. This was a 40 percent increase from Sh21 billion reported in 2017.

The cybersecurity firm further noted that Sh230 million was lost through personal computers. About Sh100 million was lost through emails, Sh70 million through fake cheques and Sh66 million in identity theft.

In 2017 and 2016, Kenya lost an estimated Sh21 billion ($210 million) and Sh17 billion ($170 million) to cybercrime respectively.

Malware attacks

Banks, insurance firms and saccos last year spent about Sh6.4 billion to beef up their cybersecurity. The government and other private companies including service providers invested Sh5.9 billion and Sh4.8 billion respectively.

Early this year, Russian cyber security firm Kaspersky Lab placed Kenya among the top 10 countries susceptible to mobile malware attacks.

According to the report, 29.7 percent of mobile users in Kenya were attacked by a malware including trojan-dropper, adware and risk tool.

A report by Microsoft in the past said that ransomware, a malicious software that blocks a user’s access to gadgets until a payment is made, would continue to be a popular method used by cyber criminals this year.

The CA noted in its latest report that ransomware attacks are on the rise, putting millions of mobile users who transact online at risk. According to the latest edition of Microsoft’s annual Security Intelligence Report (SIR), the country lost approximately Sh29.5 billion to cybercrime in 2018. These crimes include malware attacks, third party exposure and SIM swap.

Worryingly though, Kenya has only 1,700 skilled cybersecurity professionals against a growing demand.

“Kenyan companies are reluctant to develop the skillsets of their security team through frequent trainings and certifications. This is due to the fact that information security is still seen as an expense rather than a return on investment,” Microsoft said in its report.

An executive opinion survey published early this month by the World Economic Forum (WEF) showed that cyberattacks were among the biggest risks for business in Kenya.

However, the country has witnessed cyber vigilance particularly among financial institutions, where regulators released a number of guidelines such as the Sacco Societies Regulatory Authority (SASRA) guidelines on cyber security and the Ministry of ICT’s Data Protection Bill-which is still under review.

Source: https://www.businessdailyafrica.com/datahub/Focus-on-awareness–as-Kenya–threats-jump/3815418-5292602-4n0mhb/index.html

IATA says Kenya’s aviation industry supports 620,000 jobs

The Kenyan aviation industry supports up to 620,000 direct and indirect jobs including employment in the tourism sector, a study by the International Air Transport Association (IATA) has concluded.

The aviation industry contributed nearly Sh330 billion ($3.2 billion) to Kenya’s economy, or 5.1 per cent of the country’s Gross Domestic Product (GDP), according to the IATA report.

The findings are among highlights of the Importance of Air Transport to Kenya study which was conducted by Oxford Economics on behalf of IATA.

“The study confirms the vital role that air transport plays in facilitating more than $10 billion in exports, some $4.4 billion in foreign direct investment and around $800,000 in inbound leisure and business tourism for Kenya,” said Muhammad Albakri, IATA’s regional vice president for the Middle East and Africa.

“However, by adopting policies that ensure a competitive operating environment for the airlines, Kenya could reap even greater dividends from aviation,” he added.

According to executives surveyed by the World Economic Forum, Kenya’s transport infrastructure quality score places the country sixth out of 37 African countries surveyed and 78th globally.

Kenya was ranked 31st out of the 37 African countries for cost competitiveness in the air transport industry, based on air ticket taxes, airport charges and Value Added Tax.

On visa openness, Kenya was ranked 10th out of the 37 African countries which were in the survey.

Around 130,000 aircraft land and take off from one of Kenya’s five main airports every year.

The Jomo Kenyatta International Airport is the key gateway and handled more than 5.8 million passengers in 2014.

“While Kenya’s air transport infrastructure ranks highly among African states, it is important that heavy fees, taxes and charges do not hold aviation back,” Mr Albakri said.
“We are very encouraged by the news that the Kenya Airports Authority (KAA) has embarked on a study to review Airport charges downwards.”
Mr Albakri who is soon making his first visit to Africa in his new capacity, also expected to visit Kenya.

During his visit to Nairobi, the IATA official will be meeting with key industry stakeholders including officials from the government, the Kenya Civil Aviation Authority, KAA and the African Airlines Association.

Source: https://www.businessdailyafrica.com/corporate/companies/Kenya-aviation-industry-supports-620-000-jobs/4003102-3980024-ylro5yz/index.html

Kenya Airways stops flying to Gabon, Benin

Kenya Airways has pulled out from two West African countries, Gabon and Benin effective October 14, 2019.

Reasons for the withdrawal is the routes are no longer profitable to the firm which is already saddled with huge losses.

Travelers to the two destinations, beyond this date, will be rerouted or re-booked through KQ partner airlines.

“We have made the necessary arrangements to continue serving our customers who had made forward bookings through our existing cooperation with partner airlines to ensure no disruption to their travel,” said Kenya Airways Chief Commercial Officer, Ursula Silling.

The decision to suspend flights to two cities of Libreville and Cotonou is in line with the airline’s strategy to align its network worldwide. Kenya Airways will continue to optimise its network in order to serve its customers better while adapting to the constantly changing market demand.

Kenya Airways, which is being renationalised to save it from mounting debts, saw its first-half pretax loss more than double from a year earlier to Sh8.56 billion.

Parliament voted in July to renationalise the loss-making airline, which is labouring under a mountain of debt and has had three changes of chief executive in the past five years as it struggles to compete with regional rivals.

 

The government plans to buy out minority shareholders including Air France-KLM’s 7.8 per cent stake.

The carrier said its first-half revenue rose 12.2 per cent from a year earlier to 58.55 billion shillings, which Chief Financial Officer Hellen Mathuka attributed to the launch of new routes and more frequent flights.

Source: https://www.standardmedia.co.ke/business/article/2001342566/kenya-airways-stops-flying-to-gabon-benin

Jambojet gets nod to fly into Kigali eyeing more regional routes

Low-cost carrier Jambojet has received approvals from the Rwandese Civil Aviation Authority to start flying to Kigali, the first of several routes the airline has lined up in its regional expansion plan.

Speaking while unveiling a newly acquired De Havilland Dash 8 – Q400 aircraft, Jambojet chairman Vincent Rague said the carrier was looking eager to operate on the route.

“Kigali is one of the routes we have been pursuing in our expansion plan. Once we have everything in place, we will begin operations,” Mr Rague said.

Mr Rague said the African aviation sector had an opportunity to grow adding that more players were coming on board “as there is enough space for everyone.”

The new aircraft brings to six the airplanes operated by Jambojet. It is also the first of four aircraft that were expected this year to boost the airline’s capacity as it looks to soar into more African destinations.

Jambojet chief executive Allan Kilavuka said plans were afoot to fly to more African destinations saying, “and that is why we are expanding our fleet.”

“The addition of this aircraft to our fleet brings the average age to 3.7 years, making us the airline with the youngest fleet in Africa and possibly across the world,” he said.

Jambojet currently flies to five local destinations namely; Malindi, Ukunda, Mombasa, Kisumu, Eldoret and one regional destination -Entebbe, Uganda -from its hub in Nairobi.

It also flies to Bujumbura, Burundi on behalf of the national carrier.

The International Air Transport Association’s data shows that low-cost carriers account for about a quarter of all flights internationally, but less than 10 percent in Africa.

Source: https://www.businessdailyafrica.com/economy/Jambojet-gets-nod-to-fly-into-Kigali-/3946234-5279982-2mcepdz/index.html

Qatar Airways wins global awards for good customer service

Qatar Airways last Tuesday won major global awards at the 2020 Airline Passenger Experience Association’s (APEX) Passenger Choice Awards in Los Angeles.

The airline won three awards for Best Seat Comfort, Best Cabin Service and Best Food & Beverage and was also named ‘2020 Five Star Global Airline’ in the APEX Official Airline Ratings.

The Middle East country received thumbs up from voters drawn mainly from passengers using the world’s highest-rated travel app, TripIt.

The travel app is widely recognised as the industry’s benchmark for excellence.

“To follow our success in the regional Passenger Choice Awards with a further three global APEX accolades is a huge achievement for our airline, and a tribute to the loyalty of our passengers from across the world,” said the airline’s group chief executive, Akbar Al Baker.

“As we focus on going from strength-to-strength over the coming year, we look forward to building upon this incredible foundation of success and will continue to set the highest of benchmarks to distinguish us from our competitors,” he added.

Qatar Airways, the national carrier of the State of Qatar, is one of the fastest growing airlines operating one of the youngest fleets in the world.

It has modern fleet of 186 aircraft flying to more than 150 key business and leisure destinations across six continents.

Qatar Airways was the first Gulf carrier to join global airline alliance one world, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.

Source: https://www.businessdailyafrica.com/news/Qatar-Airways-wins-global-awards-for-good/539546-5274996-7wi5xi/index.html

IATA sees Kenya aviation doubling in two decades

Kenya’s aviation sector growth is expected to double in the next two decades, a move that is expected to boost the Gross Domestic Product by $11.3 billion, says International Air Travel Association (IATA).

The IATA says the growth will result from an increase in journeys made through the Jomo Kenyatta International Airport (JKIA) that is expected to grow by additional 11.3 million passengers, creating over 449,000 jobs.

“Over the next 20 years the Kenyan market could more than double in size, resulting in an additional passenger journeys and a $11.3 billion boost to GDP by 2037,” says IATA regional vice president Muhammad Ali Albakri.

IATA recently published a study on the value of aviation in Kenya, which showed that the sector and tourism contributed $3.2 billion to GDP in 2017. Currently the sector accounts for 4.6 percent of Kenya’s economy and supports 410,000 jobs.

However, IATA has identified four key areas that the government needs to address in order to promote aviation growth and bring even more value to the country. This include improving operational efficiency at JKIA if the facility is to remain a competitive connecting hub in the region.

“Improving operational efficiency at JKIA is essential if Nairobi is to remain a competitive connecting hub and East Africa’s main air cargo hub,” the agency says.

The second item that IATA wants the government to work on is the implementation of Single Africa Air Transport Market (SAATM). The move, argues the agency, will open Africa skies and ease the movement of the airlines across the continent.

For Kenya to achieve this, IATA says Kenya ought to anchor its regulatory framework in law.

In 1988, a number of African countries came together with the view of creating an open airspace for ease of movement and boost trade on the continent in what was called Yamoussoukro Declaration.

In 2000, the decision was endorsed by heads of state and government at the Organisation of African Unity, — now African Union— and became fully binding in 2002.

However, to date, not much has been done in regard to adoption of the open skies policy by member states as 14 nations have not ratified the treaty.

African nations are protecting their airlines from stiff competition, putting in doubt whether the dream of open sky policy will be achieved.

Mr Albakri says African nations are hurting their economies by protecting their national carriers by failing to implement open sky policy.

“With open sky policy, it means that more airlines will fly and the cost of air ticket will be affordable. This ( also) means that countries’ economies will benefit from this,” he said.

Kenya refused to grant Ethiopian Airlines a new route in December last year in what was an apparent protection of Kenya Airways against one of the most successful airlines in the region.

The Kenya Civil Aviation Authority (KCAA) applied brakes on Ethiopian Airlines’ quest of getting a license to operate scheduled passenger flights on the Johannesburg-Nairobi–Brussels route.

Source: https://www.businessdailyafrica.com/corporate/shipping/IATA-sees-Kenya-aviation-doubling-in-two-decades/4003122-5276994-kv4lrn/index.html

Travel Agents Converge in Naivasha for their Annual Convention

Next week, more than 200 professionals in the travel industry are set to converge in Naivasha for the 2019 Annual KATA Convention.

Hosted by the Kenya Association of Travel Agents (KATA), the industry captains discussing the changing and emerging trends in the travel sector. The convention will be held on September 27 and 28, 2019 at the Enishapai Resort and Spa.

The two-day event will bring together experts in the travel industry including the Vice President of the Universal Federation of Travel Agents Associations (UFTAA) who is also the CEO of the Israeli Incoming Tour Operators Association Mr. Yossi Fatael.

Also expected at the convention is the IATA Special Envoy on Aero-political affairs Mr. Raphael Kuuchi, President of the National Association of Nigerian Travel Agents (NANTA) Mr. Bernard Bankole and the Rwanda Association of Travel Agents (RATA) President Ms. Uwizeye Louise as well as local industry players including government officials.

The forum comes at a time when the travel industry is keen on integrating the emerging technology trends in its trade, therefore, promoting growth. The theme of this year’s convention is ‘Travel in transition: Re-imagining Kenya’s future travel industry’.

“Discussions at the convention will focus on how industry players are dealing with the new changes happening in the industry which include but are not limited to technological, economic and structural disruptions, said KATA Chief Executive Officer Nicanor Sabula.

He further said that delegates will get a chance to engage top players in the travel industry and participate in conversations that will revolutionize the travel business. “The forum will further offer a perfect networking platform for delegates,” Mr. Sabula added.

The two-day event will be capped by the KATA at 40 celebrations to commemorate the association’s 40 years of existence.

The event has been put together through the concerted efforts of Travelport, the national carrier Kenya Airways and Amadeus. Other sponsors include Heritage Insurance, I&M Bank and Mastercard.

The KATA Convention is an annual forum that brings together travel professionals from the travel ecosystem which include travel agents, airlines, travel technology companies, regulators, financial institutions, insurance companies, training institutions among others to caucus on matters related to the industry and share knowledge and experiences.

Source: Kenya Association of Travel Agents (KATA)

Airbus predicts doubling of commercial aircraft fleet by 2038

The world’s commercial aircraft fleet is forecast by Airbus to more than double to almost 48,000 by 2038.

Of the expected 47,680-strong fleet, 39,210 aircraft will be new with 8,470 remaining from today.

This will result in the need for 550,000 new pilots and 640,000 technicians with traffic growth of 4.3% a year.

The European manufacturer believes that by updating fleets with latest generation fuel efficient aircraft such as the A220, A320neo family, A330neo and A350, it will “largely contribute” to  the “progressive decarbonisation” of the air transport industry.

This will enable the company to meet the objective of carbon neutral growth from 2020 while connecting more people globally.

Airbus has simplified its segmentation to consider capacity, range and flight type to reflect today’s evolving aircraft technology.

A short haul A321 is small while the long-haul A321LR or XLR can be categorised asmedium.

While the core market for the wide-body A330 is classified as medium, it is likely a number will continue to be operated by airlines in a way that sits within the large market segmentation along with the bigger A350 XWB, according to Airbus. This segment will also be served by the A380 at the upper end, although production of the superjumbo ends in 2021 due to falling demand.

This new segmentation gives rise to a need for 39,210 new passenger and freighter aircraft – 29,720 small, 5,370 mediumand 4,120 large – according to Airbus’ latest global market forecast for 2019-2038.

Of these, 25,000 aircraft are for growth and 14,210 are to replace older models with newer ones offering “superior efficiency”.

Airbus and US rival Boeing are expected to account for the bulk of the demand for the almost 40,000 new aircraft by 2038.

Airbus said: “Resilient to economic shocks, air traffic has more than doubled since 2000. It is increasingly playing a key role in connecting large population centres, particularly in emerging markets where the propensity to travel is amongst the world’s highest as cost or geography make alternatives impossible.

“Today, about a quarter of the world’s urban population is responsible for more than a quarter of global GDP, and given both are key growth drivers, aviation mega cities will continue to power the global aviation network.

“Developments in superior fuel efficiency are further driving demand to replace existing less fuel efficient aircraft.”

Chief commercial officer and head of Airbus International, Christian Scherer (pictured), said: “The 4% annual growth reflects the resilient nature of aviation, weathering short term economic shocks and geo-political disturbances. Economies thrive on air transportation. People and goods want to connect.

“Globally, commercial aviation stimulates GDP growth and supports 65 million livelihoods, demonstrating the immense benefits our business brings to all societies and global trade.”

Source: http://www.travelweekly.co.uk/articles/343128/airbus-predicts-doubling-of-commercial-aircraft-fleet-by-2038

Jomo Kenyatta becomes second fastest-growing airport in cargo handling: ACI report

September 18, 2019: Airports Council International (ACI) World has released the latest World Airport Traffic Report showcasing the top airports for passengers, cargo and aircraft movements and highlighted the world’s fastest-growing airports in 2018.

The Jomo Kenyatta International Airport (JKIA) in Nairobi, Kenya secured number 2 position after Chicago Rockford International Airport, US, in terms of fastest-growing airports, which has handled over 2,50,000 metric tonnes of air cargo. JKIA has handled 3, 42,579 metric tonnes of cargo.

Nairobi Airport was followed by Liege Airport, Belgium; Xi’An Xianyang International Airport, China; and Philadelphia International Airport, US. Rockford’s traffic grew 56.6 percent in 2018, as it positioned itself as an e-commerce freight hub for online retail giant Amazon.s

The world’s top three airports for passenger traffic volume – Hartsfield-Jackson Atlanta International Airport, Beijing Capital International Airport, and Dubai International Airport, respectively – have held their positions while Los Angeles International Airport (fourth) and Tokyo International Airport (fifth) have swapped places in the top five from last year.

“The World Airport Traffic Report shows that, even as smaller airports around the world continue to make strong gains, the largest hub airports continue to grow,” ACI World director general Angela Gittens said. “There were 16 airports handling more than 40 million passengers per annum in 2008 and there are now 54.

The report found that, in total, the world’s airports accommodated 8.8 billion passengers, 122.7 million metric tonnes of cargo, and 99.9 million aircraft movements.

“Collectively, these airports achieved a year-over-year passenger traffic growth of 5.1 percent in 2018 which is significant considering a large proportion of these airports are in the mature and capacity-constrained markets of North America and Europe.”

Most of the world’s fastest-growing airports are located in emerging markets, a significant proportion of them being in the Asia-Pacific region. As many as 12 of the fastest-growing top 30 airports in 2018 are located in either China or India.

“Major Russian airports also experienced significant gains in traffic following on from difficult economic times in 2015 and 2016 and they also received a boost in traffic numbers as a result of the FIFA World Cup.”

As regards total cargo volumes, the top five airports – Hong Kong International Airport, Memphis International Airport, Shanghai Pudong International Airport, Incheon International Airport, and Ted Stevens Anchorage International Airport all held their positions from the previous year, respectively.

Big movers were Los Angeles International Airport which jumped three places from thirteenth to tenth this year and Doha International Airport which advanced five places from sixteenth to eleventh.

Source: https://www.logupdateafrica.com/jomo-kenyatta-airport-ranks-no-2-in-cargo-handling-aci-report-aviation

Ryanair strike: dates in September 2019, how flights are affected and what happens if you already have tickets

UK-based Ryanair pilots are set to stage a series of 24-hour stoppages between 18 and 29 September, which could affect traveller hoping to benefit from the post-Summer Holidays window.

There will be a 48-hour walkout on 18 and 19 September, as well as 24-hour stoppages on 21, 23, 25, 27 and 29 September.

Though the strikes are expected to go ahead, 95% of Ryanair’s UK pilots “have confirmed that they will work their rosters”, according to the airline.

Therefore, “Ryanair expects all its flights to/from UK airports on Weds 18th & Thurs 19th to operate as scheduled.”

The budget airline was recently hit by similar industrial action when pilots staged strikes between 2 and 4 September, but was able to operate all of its scheduled UK flights by bringing in more contractors and moving its pilots from around Europe.

22 August also saw a 48 hour strike, though travellers were met with minimal disruption after the “volunteerism of the vast majority of our UK based pilots” meant passengers could “expect their scheduled Ryanair flight to depart on time.”

In a statement Balpa said: “Decades of Ryanair refusing to deal with unions has resulted in two things.

“Firstly, a management that apparently doesn’t understand how to work with unions, and secondly a company that doesn’t have a number of standard agreements that any union would reasonably expect in any workplace.”

Discussions with Ryanair management over pensions, loss of licence insurance, maternity benefits, allowances and “a fair, transparent, and consistent pay structure” had made no progress, said Balpa.

Brian Strutton, Balpa General Secretary, said “We have had no formal offer from Ryanair and it is imperative that we resolve this dispute urgently to avoid strike action.

“Pilots in Ryanair are seeking the same kind of policies and agreements that exist in other airlines – our demands are not unreasonable.

“No pilot wants to spoil the public’s travel plans but at the moment it seems we have no choice.”

He added: “While this action has considerably disrupted Ryanair, forcing them to engage contractors and bring in foreign crews to run its operation, it has had limited impact on the public’s travel plans.

“Ryanair should stop dragging its feet and get back to the negotiating table.”

Ryanair had previously said that Balpa have “no mandate” to disrupt customers’ holidays and flights, “particularly at a time when UK pilots are facing job losses due to the Boeing MAX delivery delays, and the threat of a no deal Brexit on 31 Oct.”

The airline added last year its UK pilots agreed a 20 per cent salary increase, with senior captains earning up to £180,000 p.a.

Balpa invited Ryanair to fresh talks earlier in the summer, but the airline instead chose to take the legal route, challenging the legitimacy of the strike in the High Court, a challenge which it lost.

Flights could be affected on 18 and 19 September, as well as 21, 23, 25, 27 and 29 September. However, Ryanair insisted that there will be minimal disruption to its services when faced with previous strikes.

In a message to customers, Ryanair said that flights to and from UK airports “will operate as scheduled thanks to the efforts of over 95% of our UK pilots who have confirmed that they will work their rosters, and will not support this failed Balpa strike action.”

The company added: “We do not expect any pilot strike disruptions to our schedule.”

If your flight is cancelled, you usually have a legal right to either a full refund within seven days or a replacement flight.

However, if the flight was cancelled due to reasons beyond the airline’s control such as an act of terrorism, a volcanic eruption, extreme weather or a strike, the airline is not obliged to compensate you.

So in the event of industrial action, it’s at the airline’s discretion whether to compensate you.

You’re advised to check all your travel arrangements ahead of your trip, to ensure you have as smooth a journey as possible. Ryanair’s pilot walkouts won’t be the only thing worrying those who’ve booked their travels.

British Airways pilots will walk after 93 per cent of members of Balpa voted in favour of industrial action, and the dates come after the end of the summer break: pilots will be walking out on Friday 27 September.

While there had been fears of a strike from EasyJet staff at Stansted Airport, Stobart Aviation Services – the provider of logistical requirements for airports – has confirmed that it has reached a pay agreement with its front of house employees based at London Stansted Airport.

Source: https://inews.co.uk/inews-lifestyle/travel/ryanair-strike-dates-september-2019-flights-affect-what-to-do-tickets-action-compensation-494394