Dubai’s Department of Economy and Tourism (DET) has launched a ‘Service Ambassador’ programme with the objective of improving the customer experience in Dubai and thereby reduce consumer complaints. The programme, developed by DET’s Commercial Compliance and Consumer Protection (CCCP) Sector and Dubai College of Tourism (DCT) in cooperation with the Dubai Festivals and Retail Establishment (DFRE) features a specialised course designed to assist employees in businesses and commercial groups elevate the quality and efficiency of their customer service.

The Service Ambassador programme is part of a series of innovative initiatives being launched by CCCP to support business and enable merchants to maintain cordial relations with their customers. The course content will be offered online on DCT’s smart learning platform. Merchants can subscribe to the programme and trainees can log in and start learning from anywhere, anytime.

Mohammed Ali Rashed Lootah, CEO of Commercial Compliance and Consumer Protection sector stated that the Service Ambassador programme has been meticulously developed to address the most important aspects defining customer happiness, including service quality, warranty obligation as well as merchant-consumer relations and interaction.

“Shopping being a major factor in driving growth of tourism and retailing in Dubai, it’s important for businesses and all commercial outlets to maintain an exceptional level of customer service. The Commercial Compliance and Consumer Protection Sector and Dubai College of Tourism have jointly developed this programme drawing on our insights on the customer’s journey and expectations on shopping in Dubai,” Lootah said.

Ahmed Al Khaja, CEO, Dubai Festivals and Retail Establishment, said: “Dubai continues to grow its reputation as a top retail destination globally through an integrated shopping experience that features a broad spectrum of dining and entertainment. The new ‘Service Ambassador’ programme sheds light on the employees’ role and aims at elevating the customer experience through world class service. Excellent customer engagement does add a critical dimension to the shopping experience and is just one more compelling reason for UAE residents and global travellers to come to Dubai and also make a repeat visit to the city.”

Essa bin Hadher, General Manager, Dubai College of Tourism, said: “As Dubai aims to become the most liveable city in the world, it is crucial for those employed in customer-facing roles to deliver exceptional experiences across the board to both residents and visitors. The training programme that has been jointly developed by DCT and CCCP is structured to guide participants on ways of enhancing their customer service skills. Our College’s vast experience in developing and managing bespoke training programmes will be of immense benefit to both participants and their business establishments, as they work towards creating unique value and the best experience for customers.”

The Service Ambassador programme consists of two segments – one for customer service employees and sales staff, and another for supervisors of outlets and stores. Each programme is tailored to the role and functions of the respective target groups and their responsibilities towards consumers.

DET will supervise the programme for continuous improvements and support all subscribers and merchants to achieve the best outcomes. Ultimately, the programme seeks to support businesses and investors by increasing consumer confidence in Dubai and providing a unique shopping experience for residents and tourists.

Source: Zawya

Uganda Tourism Board (UTB) is seeking to partner with Kenyan tour operators to boost intra Africa tourism between the two East African countries with a focus on encouraging more tourists from Kenya to explore the natural, adventure, leisure, business and cultural attractions that Uganda has to offer.

The roadshow comes in the wake of an intensified campaign by UTB to reposition Uganda – The Pearl of Africa’ as a leading tourism destination in Africa under a new brand dubbed “Explore Uganda”. To kick off the activities, UTB has launched a roadshow at the Sarova Stanley Hotel in Nairobi, Kenya, from 23 rd to 25 th May in a bid to increase tourist arrivals from Kenya by 50% in 2023.

Kenya is a key tourism source market making up almost half of the African arrivals to the country. With Kenya’s developed travel trade sector, coupled with its connectivity to the rest of the world, Uganda Travel Trade partners will bank on the roadshow to secure partnerships that increase tourists to Uganda from Kenya. Over 278 operators from Kenya will create business linkages with 35 operators from Uganda.

Speaking at the launch ceremony, Uganda’s Deputy High Commissioner to Kenya, His Excellency Evans Aryabaha, hailed the tourism industry as a powerful catalyst that will enhance the bilateral and cultural relations between the two countries.

On her part, Ms Claire Mugabi, UTB Marketing Manager said that Kenya is the biggest source market of tourists in Uganda, and outlined future plans to increase awareness of Uganda as a destination that offers an adventure of a lifetime.

“Our refreshed destination brand identity captures the essence of the Pearl of Africa with its mesmerizing experiences catering to the needs of diverse travellers with its endemic and endangered flora and fauna, pleasant year-round weather, punctuated by unique scenery,” she added.

Kenya Association of Tour Operators Chair Mr. Fred Odek emphasized the need for joint tourism promotional activities by Kenya and Uganda tourism stakeholders.

“We see a great opportunity for outbound tourism to the East African Community (EAC) countries to get more tourists to Kenya and simultaneously send tourists from Kenya to other countries in the region. Uganda will benefit significantly owing to its geographical proximity and long history of good relations with Kenya,” said Mr. Odek.

Over 278 Kenya tourism and travel agents are expected to participate in the roadshow that is aimed at enhancing Destination Uganda’s presence in the Kenyan market. The event will also boost business-to-business opportunities while strengthening Explore Uganda brand in Kenya. The highlights of the three-day roadshow include Pearl of Africa brand launch in Kenya, direct engagements with key tourism trade partners, government representatives and travel media.

Before the pandemic, Uganda received over 1.5 million tourists in 2019 and registered over 512,000 travellers in 2020. However, the country’s tourism industry is poised for recovery with renewed emphasis on intra-African travel market as a key marketing strategy. in 2019, the Tourism sector contributed 7.7% of Uganda’s GDP and over 667,000 jobs. 58% of the Uganda tourism workforce is composed of women.

Tourism data from 2019 shows the top three Africa source markets in included Rwanda (32%), Kenya (24%) and Tanzania at 6%. President Yoweri Museveni described the new brand Explore Uganda, Pearl of Africa as a key strategy to re-imagine Uganda’s tourism sector and position the country as a competitive international travel destination.

Source: UG Standard

The UAE’s tourism sector growth during the first quarter of this year outpaced the rates seen in 2019, before the Covid-19 pandemic, making it one of the best quarters for the local tourism industry, the UAE’s Ministry of Economy has said.

The performance made it “one of the best years in terms of economic growth in general and tourism in particular”, said Ahmad Al Falasi, Minister of State for Entrepreneurship and SMEs and chairman of the UAE Tourism Council.

The tourism sector’s growth was largely due to the “the unlimited support and directives of the UAE’s wise leadership and its interest in this vital sector, which is deemed one of the future sectors and a key focus area in the UAE’s development vision for the next 50 years”, he added.

Hotels across the UAE received about six million visitors in the three-month period, who spent 25 million hotel nights. This was up 10 per cent compared to the same period in 2019.

Revenues of hotels grew to Dh11 billion ($2.9bn) in the quarter, up 20 per cent compared with the first quarter of 2019.

The global travel and tourism sector has been one of the hardest hit by the pandemic, rattled by border closures to stem the spread of the virus. But the sector has recovered, with international tourist arrivals more than doubling in January alone this year, compared to the same period in 2021, according to the World Tourism Organisation, a UN agency.

The UAE executed one of the fastest inoculation campaigns in the world, which, in turn, boosted economic recovery and helped to attract tourists over the past year. The government also adopted a number of steps to accelerate the tourism sector’s recovery in the UAE.

Last year, the Emirates Tourism Council formed a joint action plan with the Ministry of Economy and local tourism departments to increase the inflow of international tourists to the UAE, as well as prioritise new source markets to attract visitors.

Large-scale campaigns promoting several “promising destinations”, introducing long-term and multiple-entry tourist visas — recently announced by the government — and marketing the country’s major tourism spots were part of the plan.

The UAE registered a strong inflow of tourists during the first quarter this year. Hotels in the Emirates received four million international visitors with India, Saudi Arabia, the UK, Russia, and the US being the top source markets.

The average duration of hotel guest stays during the period rose from three nights to four, while the occupancy rate of hotels touched 80 per cent, one of the highest globally, the ministry said.

The recent figures “reflect the growing confidence of visitors in the national tourism sector and the UAE’s reputation as a safe and favourable destination capable of providing a rich and distinguished tourism experience”, Mr Al Falasi said.

Events such as Expo 2020 Dubai, which attracted more than 24m visitors over six months, and the World’s Coolest Winter campaign, which generated a total revenue of Dh1.5bn and attracted more than 1.3m local tourists, also contributed to the growth of the industry, he added.

Source: The National News

Awadh Al Ketbi: Dubai’s global competitiveness as a health tourism destination reflects the high standards and competencies maintained by the emirate’s healthcare sector. Medical tourist spending in Dubai reached AED730 million in 2021

Government of Dubai Media Office – 09 May 2022: Dubai received 630,000 international health tourists in 2021, according to a report released by the Dubai Health Authority (DHA) during the ongoing Arab Travel Market in Dubai.  Spending of international patients reached nearly AED730 million in the past year despite the global COVID-19 pandemic.

The report indicated that a majority of the health tourists who came to Dubai were from Asian countries, accounting for 38 of the total, whereas 24% were from Europe and 22 per cent from Arab and GCC nations.

Fifty-five per cent of the international health tourists were men and 45% were women. Almost 70% of treatment given to international health tourists was provided at multidisciplinary clinics, 16% at hospitals,and 14% at one-day surgery centres. The three medical specialties that attracted the most health tourists were dermatology (43%), dentistry (18%), and gynecology (16%). Other medical specialties included orthopedics, plastic surgery, ophthalmology, health and wellness,and fertility treatments.

The report presented extensive statistics regarding health tourists and medical specialties that saw high demand:

The top three regions that attracted health tourists in dentistry included Arab and GCC region at 45%, Asia at 28%, and Europe at 15%.

The top three regions that attracted health tourists in dermatology were Asia (31%), Europe (27%) and Arab and GCC region (26%).

The top three regions in the field of gynecology were Asia (57%), Europe (15%) and Arab and GCC region (13%).

The top three regions from which health tourists came for treatment in the field of orthopedic surgery were Asia (36%), Europe (29%) and Arab and GCC region (17%).

The top three regions in the field of plastic surgery were Arab and GCC region (36%), Europe (31%), and Asia (14%).

The top three regions from which health tourists came for treatment in ophthalmology were Asia at 33%, Arab and GCC region at 23 % and Africa at 18%.

The top three regions in the field of fertility treatments were Asia (34%), Africa (24%) and Europe (19%).

The top three regions from which health tourists came for hospital treatments were Europe (45%), followed by the Arab and GCC region (25%) and Asia (12%).

His Excellency Awadh Seghayer Al Ketbi, Director General of the Dubai Health Authority, highlighted the exceptional global competitiveness of Dubai’s health tourism offerings and the tremendous growth and advancement seen by its health sector in the past decade. Dubai’s emergence as a global health tourism destination reflects the high efficiency and capabilities of the emirate’s health infrastructure and facilities and the safe and high-quality multidisciplinary healthcare it offers, he said.

He further noted that the report reveals that a large number of health tourists visiting Dubai came from countries with a long history in the medical sector, reflecting the high level of healthcare development achieved by Dubai, across governmental, private or multinational institutions and its competencies in diverse medical specialties. He stressed that the Dubai Health Authority will continue to enhance health tourism in line with Dubai’s aspirations and goals.

Al Ketbi praised the close cooperation between the private and government health sectors based on a common vision to provide the highest quality of medical care and ensure Dubai is at the forefront of global cities in the field of medical tourism.

Source: Government of Dubai Media Office

Dubai is gearing up for a busy travel period as Ramadan ends and the Eid Al Fitr holiday begins.

More than 1.9 million passengers are expected to fly to or from Dubai International Airport between April 28 and May 9.

The busiest day for travel will be May 7, when more than 200,000 people will transit the airport. Daily traffic will exceed 177,000 over the entire holiday period, said Dubai Airports.

Emirates airline is also getting set for an influx with more than 700,000 people booked to fly via Terminal 3 of Dubai International over the Eid holidays.

The Dubai airline says its busiest period will be the weekend before Eid.

Popular destinations for UAE travellers flying with Emirates include London, Istanbul, Manila, Cairo, Paris, Casablanca, New York and Los Angeles. An additional 23 flights to seven cities across the GCC and Middle East have also been added to the airline’s network for the holidays.

The airline expects Terminal 3 to be busy with travellers until May 9 and reminded all passengers to get to the airport at least three hours ahead of their flight departure time to allow for check-in, health document checks and immigration formalities.

Any passengers trying to check in less than 60 minutes before their departure will not be accepted for travel, said Emirates.

And low-cost airline flydubai is also expecting the next few weeks to be busy. The airline plans to operate more than 2,200 flights between April 30 and May 8 to accommodate a surge in demand.

The budget airline has increased capacity on some of its most popular routes for the break, including to Baku, Tbilisi, the Maldives and Sarajevo, and expects capacity to be between 80 and 100 per cent on flights to Almaty, Budapest, Colombo, Kathmandu, Naples and Yerevan.

How to beat the Eid rush at Dubai International Airport

Dubai Airports and Emirates have issued tips for travellers flying over Eid to help people beat the rush.

Passengers should check the latest travel regulations for their destination with their airline, said airport authorities. These can change regularly so its important to find out before leaving for the airport.

Travellers should also plan for extra time to get to the airport over the holiday, with the roads around Dubai International expected to get congested during peak times.

Emirates offers early check-in options, with most travellers able to drop bags off for flights as early as 24 hours before take-off time. Using this option could mean having one less thing to worry about on departure day. US passengers flying Emirates can check in 12 hours before departure.

To cut down on crowds, passengers flying from Terminal 1 at Dubai International should arrive at the airport no earlier than three hours before departure time.

Passengers should also make use of online check-in services whenever airlines offer the facility to help cut-down on queue times.

Once at the airport, registered travellers over the age of 12 can use the Smart Gates to help speed up passport control procedures.

Source: The National News

Dubai has been ranked the third-best city in the world for digital nomads to live in, according to new research by real estate consultancy Savills.

Lisbon, the capital of Portugal, topped the table and Miami was ranked second in the Savills Executive Nomad Index, which lists the top 15 cities for long-term remote workers, based on internet speed, quality of life, climate, air connectivity and prime rents, Savills said in a statement on Wednesday.

Portugal’s popular Algarve region, in the south of the country, was ranked fourth, followed by Barbados in the Caribbean.

Barcelona, Dubrovnik, Saint Lucia, Malta and Antigua & Barbuda round out the top 10. No cities in Asia featured in the index.

“Remote working enabled business owners from abroad to make Dubai their main hub,” said Helen Tatham, head of residential community sales and leasing at Savills Dubai.

“UK nationals have long favoured Dubai for holiday and work, but the market also benefited from new demand from French, German, Swedish and Swiss buyers.”

The Covid-19 pandemic accelerated the remote-working trend, with the adoption of new technologies encouraging more workers to move away from the cities or countries where their employers are based.

In response, some countries, including the UAE, enacted legislation designed to attract foreign-employed workers.

The UAE unveiled a one-year residency permit for remote workers in March last year to attract more talent to the region and boost business opportunities. The visa permits foreign remote professionals to live in the Emirates while continuing to serve employers in their home countries.

Dubai topped the Savills index for air connectivity, with the emirate’s airlines reaching more than 100 countries, Savills said.

All cities that featured in the Savills index either have a digital nomad visa programme, or equivalent, or, in the case of US and European countries, are already part of a large economic bloc that allows free movement of people for living or work, the consultancy said.

They offer favourable climates year-round, a high quality of life and have established prime residential markets, Savills said.

“The modern executive nomad – a distant cousin of the freelance creative working from a cafe in Bali or Costa Rica – owns a villa in the Algarve or a condo in Miami, attends Zoom calls from an airy home office and hops on a flight back to London, New York or Geneva for the quarterly board meeting,” said Paul Tostevin, head of Savills World Research.

“Provided travel connections are good and high-speed internet is reliable, individuals and families are motivated to relocate and are placing a greater emphasis on health, wellness and overall lifestyle.”

Lisbon topped the index on the back of its high quality of life, low pollution, favourable climate and good air connectivity.

“Tech executives and entrepreneurs are drawn by Lisbon’s burgeoning status as a tech hub,” said Ricardo Garcia, head of residential at Savills Portugal.

“Real estate costs are low and there is a strong local talent pool. Companies are moving their headquarters to Portugal.”

Miami has grown in appeal as a remote working destination in the US owing to its warm climate and beaches, Savills said.

The city also offers good air connectivity and digital infrastructure, as well as a strong prime rental market and a comparatively good quality of life,.

Barbados, which has the fastest internet in the Caribbean, is popular with digital nomads thanks to its climate and good air connectivity.

Barcelona, which placed sixth, also has fast internet and a strong global connectivity through its air and rail systems, Savills said.

“As the workplace has evolved to a new, more flexible model, executive nomads are turning what were previously holiday home markets into year-round ones,” Mr Tostevin said.

“Certain locations in the Caribbean and Mediterranean, as well as cities such as Lisbon, Miami and Dubai, offer them connectivity, favourable climates and a high quality of life.”

Source: The National News

Dubai Tourism recently teamed up with Afrozons Radio and host Sheila O. to create Afrozons Dubai Soundoff, a travel experience dedicated to the Black diaspora.

Afrozons Dubai Soundoff is a premier travel experience put on by the Dubai Tourism Board in partnership with Afrozons Radio and host Sheila O. to promote the coming together of the Black diaspora in Dubai. But this one-of-a-kind voyage is not limited to people living in the United Arab Emirates. Afrozons Dubai Soundoff is intended to encourage the merger of Black nations and people of Black descent from all over the world.

When you think of Dubai, you might think of skyscrapers, modern architecture, and the most luxurious city and nightlife scenes. But if there’s one thing you might not directly correlate to the glossy emirate, it’s a festival solely dedicated to unifying the Black diaspora. That’s where Afrozons come in.

At this festival, you can expect to indulge in a variety of activities, including a welcome reception, an Afrobeat concert, dune camel rides, safari excursions, dinners, parties, and panels featuring heavy-hitting celebrities from 14 countries, including the United States, Ghana, Kenya, the United Kingdom, and more. The festival’s mission is to fully inaugurate Dubai as a top destination for the Black diaspora to enjoy.

Sheila O., whose full name is Sheila Okonji-Ashinze, is a well-known music and entertainment personality and mogul who made history in 2017 as the first international female media personality to bring an Afrobeat radio show, Afrozons, to major U.S radio stations. For the last five years, Afrozons Radio has been broadening the American musical ear with the delightful sounds of Afrobeat on Power 92.3 in Chicago, and is also syndicated on channel 141, SiriusXM HURVoices. The two-hour show demonstrates the diversity of the Black diaspora’s music, playing hip-hop, urban, and R&B but as its title suggests, Afrozons’ main focus has been to integrate Afrobeat into America, which it has successfully achieved since 2017.

Afrozons Dubai Soundoff was imagined by Sheila O., who rallied the support of Dubai’s Department for Economy and Tourism. Together, they successfully brought over 500 people to Dubai in March 2022 to experience Black culture in a new city. Celebrities and radio personalities like Big Tigger, Loni Love, and Dj Bay Bay joined the event while several personalities from the U.K. and Africa including Angola, Tanzania, Zambia, and Nigeria pulled up to the fun, too.

Sam Selolwane from RCA Records credited Afrozons for bringing greater awareness of Afrobeats to the U.S., telling Black Enterprise that “Afrozons has been ahead of the curve introducing Afrobeats to this side of the world for quite some time.

“Sheila’s dedication to the artists and genre has helped catapult these artists and helped turn them into the household names we know today,” she added.

Having seen her vision come to fruition, Sheila O. described working with the Dubai Tourism Board to bring Black travelers to Dubai as a fantasy. “I’m a girl born in Lagos, Nigeria. I grew up in London. Yes, I live in Chicago, but Dubai is a dream come true,” she said.

Based on the success of the event, Dubai plans on welcoming Black travelers to the City of Gold annually through Afrozons Dubai Soundoff, with a sweepstakes to win a trip to the venture likely to start around the fourth quarter of the year. Issam Kazim, marketing CEO for the Dubai Corporation for Tourism and Commerce, told Black Enterprise. “It’s a proud moment to have Afrozons here in Dubai, celebrating here with us in a city that [has] over 200 different nationalities that call Dubai home.”

Source: Yahoo News

Competition in the Ugandan air service sector is set to receive a shot in the arm with the Uganda Civil Aviation Authority (UCAA) having received four new applications for air services licenses (ASLs) after having greenlighted startup Bar Aviation (Kajjansi) earlier this year, according to local media reports.

New Vision newspaper reports that Ugandan engineering and construction company Dott Services Limited, Safari Air International Limited, freight company Panafrica Aviation Limited, and Aberdair Aviation Uganda Limited – the Ugandan affiliate of Kenya’s Aberdair Aviation Group – will defend their ASL applications before the UCAA on May 5, 2022.

They report the licenses are for the following:

• Dott Services Limited has applied for an ASL to operate a Cessna 510;
• Safari Air International Limited has applied for an ASL to operate Cessna Aircraft Company 421C Golden Eagle, Beech (twin piston) Baron G58, and the Fuji FA-200 Aero Subaru single-piston-powered monoplane;
• Panafric Aviation Limited has applied for an ASL using Piper (twin turboprop) PA-34 Seneca; and
• Aberdair Aviation Uganda Limited has applied for an ASL using DHC-8-300, E110, and Airbus H125 helicopter.

The Uganda Civil Aviation Authority (UCAA) was not immediately available for comment.

As reported, Bar Aviation launched domestic schedules from Entebbe/Kampala to four national parks in the country in an interline partnership with Uganda Airlines (UR, Entebbe/Kampala) on February 1, 2022, with a Cessna (single turboprop)208B Grand Caravan.

Uganda currently has only four scheduled active airlines, including national carrier Uganda Airlines, which holds about 46% market share (in terms of weekly aircraft seat capacity) at Entebbe/Kampala; AirKenya subsidiary AeroLink Uganda (A8, Entebbe/Kampala) has a 45% market share, and Eagle Air (EGU, Entebbe/Kampala), which provides domestic and charter flights to East and Central Africa.

Source: Ch-aviation

Dubai has outpaced London to become the top destination for global business travel this year, as the United Arab Emirates has seen the strongest travel recovery of any country, according to data from travel technology firm Travelport.

Travelport’s figures show bookings to Dubai in 2022 are outpacing its 2019 performance by 14 per cent, with the UK providing the most visitors to the destination.

The emirate ranks fifth in the world in terms of recovery for individual destinations, with leisure-focused destinations such as the Dominican Republic, Montego Bay in Jamaica and the Mexican resort of Cancun topping the list.

Travelport reported that corporate travel has made up nearly one-third (29 per cent) of Dubai’s total bookings this year, putting the emirate at the top of the list of global business travel destinations so far in 2022. London had been the top corporate destination in 2019 before the Covid-19 crisis.

Dubai’s high vaccination rate as well as hosting major events including Expo 2020 Dubai and the Dubai World Cup horse race have contributed to the recovery, said Travelport.

The Saudi Arabian capital of Riyadh has recovered at an even faster rate than Dubai this year with bookings 15 per cent ahead of 2019 levels. 

Bookings across the entire UAE are currently up 10 per cent from 2019 levels, higher than any other country in the world, added Travelport.

On a global scale, bookings have recovered to about two-thirds (67 per cent) of pre-pandemic levels.

Source: BTN

Dubai’s Department of Economy and Tourism (DET) hosted an industry briefing with restaurateurs and key stakeholders from the food and beverage sector, as part of continuous efforts to elevate Dubai’s position as a year-round global gastronomy hub in line with the visionary leadership’s goal to make it the world’s best city to live in, work and visit.

During the inaugural DET gastronomy briefing event, which was attended by Dubai’s restaurateurs, F&B stakeholders and industry partners, DET briefed attendees on the city’s year-round programme of key restaurant events, gourmet showcases and culinary platforms. In addition, DET’s gastronomy leaders shared an overview of strategic plans which will further raise Dubai’s profile on the world stage as a leading gourmet destination and a magnet for discerning foodies, epicurean travellers and culinary aficionados.

During the briefing event for stakeholders, which will now take place quarterly, DET provided an overview of its ‘Gastronomy Always on Campaign’ (GAON) that aims to support the F&B industry and also presented the city’s calendar of culinary events. It was announced at the event that the ninth edition of the much-awaited Dubai Food Festival (DFF) will take place from May 2 – 15, 2022, including the ever popular Dubai Restaurant Week returning to delight foodies across the city. Ongoing culinary platforms such as Foodie Experiences, Made in Dubai and Hidden Gems which celebrate the city’s delicious and diverse dining scene will continue throughout the year, peaking through the season during key culinary moments.

Dubai is home to around 12,000 diverse restaurants and cafés – from homegrown eateries to gourmet institutions and fine dining restaurants, right through to relaxed food halls and neighbourhood cafes, which together represent Dubai’s internationally recognised F&B scene. With diverse cuisines drawn from the cultures of more than 200 different nationalities represented in the city, combined with a presence from the world’s award winning chefs, restaurant groups and one-off culinary experiences, Dubai is the gastronomy capital of the region and a globally renowned epicurean destination.

Over the years, Dubai has grown to become one of the world’s most sought after destinations, and its food scene has matured and evolved alongside this. While welcoming more than 7.28 million international overnight visitors during 2021, the city was also recognised as the No.1 global destination and the fourth leading destination for ‘Food Lovers’ in the Tripadvisor Travellers’ Choice Awards 2022, testament to the gastronomic heritage, diversity of flavours and depth of the food scene in Dubai.

In addition, the city’s restaurants and chefs were recently recognised in the inaugural edition of Middle East & North Africa’s 50 Best Restaurants, which took place in February 2022 and celebrated culinary excellence across the region. Independently owned casual dining restaurant 3Fils located in Dubai Fishing Harbour topped the list of the region’s 50 best dining institutions, with an impressive total of six out of the top 10 restaurants in Mena being helmed in Dubai, with 16 restaurants across Dubai being included in the full list. Celebrated figures within Dubai’s diverse foodie scene were also recognised within the awards, with the city’s chefs, culinary innovators and restaurateurs garnering five of the seven specialty awards including Art of Hospitality Award, Chef’s Choice Award and the Best Pastry Chef Award.

Ahmed Al Khaja, CEO, Dubai Festivals and Retail Establishment commented: “From humble homegrown gems to street food offerings in a vibrant setting to Michelin-star chef helmed restaurants, Dubai has long been a leader in culinary excellence. Visitors to the city can delve into a world of flavours influenced by a melting pot of more than 200 nationalities drawn from all four corners of the world.”

Source: Gulf Today