Dubai Tourism signs deal to ease payments

The Department of Tourism & Commerce Marketing (Dubai Tourism) and Al Ansari Exchange have signed an agreement to facilitate payments for a range of tourism and travel-related services.

Under the agreement, partners of Dubai Tourism, including hotels, event organisers, tour operators and tourism companies, will be able to make payments for services through 183 branches of Al Ansari Exchange across the UAE.

The agreement was signed by Ahmed Khalifa Alfalasi, CEO of corporate services and investments, Dubai Tourism, and Rashed Ali Al Ansari, general manager of Al Ansari Exchange.

Alfalasi said: “The partnership will take our payment system to the next level of reliability and convenience. This agreement means that our partners no longer need to visit Dubai Tourism offices to make payments.”

Al Ansari said: “We are pleased to collaborate with Dubai Tourism to enable customers to pay the travel and tourism services fees through our wide branch network across the UAE. Under this agreement, all companies, organisations and individuals working in the travel and tourism sector are able now to make payments with ease and convenience.”

Source: Khaleej Times.

Global airlines gather in Dubai to tackle climate goals, supply chain woes and war impact

Global airlines will gather for an annual summit starting from Sunday under the shadow of the Israel-Gaza war to discuss ways to navigate geopolitical instability, turn climate goals into reality and overcome pressures on growth from strained supply chains.

The International Air Transport Association (Iata) will hold its 80th annual general meeting from Sunday to Tuesday in Dubai for the first time, underscoring the city’s importance as a global aviation hub and home to Emirates airline. An influential airlines lobby group, Iata has 300 members from 120 countries who carry more than 80 per cent of the world’s air traffic.

“Dubai’s world-leading connectivity places it at the crossroads of the planet. And it will soon be the centre of the airline industry’s leadership,” said Willie Walsh, IATA’s director general.

Global airlines are riding the wave of a post-pandemic travel boom and enjoying higher fares as demand exceeds the supply of available seats, but this is tempered by plane shortages, faltering supply chains, conflicts and increasing costs.

“Discussions at the Iata annual general meeting will turn to the serious issues airlines are experiencing as a result of shortfalls in aircraft deliveries, restrictions of air routes due to regional conflicts, supply chain disruptions, fuel charges and other immediate constraints on fulfilling travel demand,” Anita Mendiratta, founder of London-based consultancy Anita Mendiratta & Associates, told The National.

“Not to mention … continued labour shortages putting pressure on airline and airport operations, the increasing cost of travel and, of course, destination safety as a result of the enduring conflicts.”

Airline chiefs are also likely to address “underlying passenger concerns” after two recent flights encountered extreme turbulence, said Ms Mendiratta, also special adviser to the chief of UN tourism.

One man died and dozens were injured on Singapore Airlines flight SQ321, while 12 were injured on Qatar Airways flight QR017 that struck severe turbulence last week.

The Iata meeting will start with an updated report on the state of the aviation industry, detailing airlines’ collective financial performance.

In its latest report in December, Geneva-based Iata forecast that the industry’s net profit will surge by more than 10 per cent annually to $25.7 billion in 2024, while revenue is projected to grow 7.6 per cent year on year to a record $964 billion.

High on the agenda for the international airlines summit in Dubai are discussions around how long the prolonged post-Covid travel boom might continue as consumers become more price sensitive due to higher living costs.

A waning of the “revenge travel” phenomenon would deliver a blow to airlines already struggling with higher costs and limited aircraft availability.

Boeing and Airbus talks

Also high on the agenda will be airline bosses’ concerns around the years-long aviation supply chain problems, ranging from delayed plane deliveries to shortage of parts and fewer skilled workers. This has hampered airlines’ growth plans as they cannot ensure additional capacity to meet demand.

Manufacturing woes at Boeing and defects on Pratt & Whitney engines that power Airbus narrow-bodies are limiting the availability of planes, with airline chiefs expressing their frustration with production.

Boeing is currently in the middle of a search for a new chief executive to steer the US plane maker out of its worst crisis in years.

Airlines will use the Iata gathering as a platform for meetings with the troubled manufacturer and with its European rival Airbus to updates on their aircraft deliveries, aviation analysts said.

“Most of the conversations will be the airlines asking Boeing, ‘how are you improving the quality of builds and ensuring safety? And what is the timing for my deliveries? Has the timeline slipped? How realistic is the new timeline?'” George Ferguson, senior aerospace analyst at Bloomberg Intelligence, told The National.

The private suites of the JW Marriott Marquis where the Iata gathering will be held will set the scene for these crucial meetings.

Boeing executives attending the summit will “undoubtedly use the opportunity to reinforce business relationships and to reassure airline leaderships that it is fully addressing quality issues as well as attempt to placate them about ongoing delivery delays”, aviation consultant John Strickland said.

While much of these conversations will be around airlines’ need to boost capacity, this is “a two sided coin”, Richard Aboulafia, managing director of US-based AeroDynamic Advisory, told The National.

“Inadequate capacity can push up prices and profits, on routes where demand is sufficient,” he said. However, high ticket prices can put off price-sensitive consumers as they grapple with inflation.

Environmental pressures

Airlines at the Iata gathering, facing pressures from environmental activists, will also need to explain how they plan to meet a target of net-zero emissions in 2050.

Key to this plan in the short-to-medium term is access to sustainable aviation fuel (SAF) as a more environment-friendly alternative to conventional jet fuel.

SAF is three to five times more expensive than jet fuel, “to the extent it would knock many consumers out of air travel if it was used widely” and the investment case for SAF production plants does not appear compelling enough to attract investments, Mr Ferguson said.

“I would say the plan is on life support already. There will be a lot of conversations at the AGM around where to go from here.”

The Iata meeting will focus on how to “inject more political impetus” from governments to help ensure the aviation industry can deliver on its sustainability goals, Mr Strickland said.

The shadow of war

The Iata meeting will take place as the Gaza war enters its ninth month in June, while negotiations to secure at least a pause in hostilities have been deadlocked for months. Last week, Israel launched a number of strikes on the southern Gaza city of Rafah killing dozens of Palestinians, including women and children, and have blocked humanitarian aid into the enclave.

For airlines, the Gaza war and Russia-Ukraine war has forced them to reallocate unused capacity in those regions and avoid the use of air space where regional tensions have flared up.

“I would anticipate significant discussion of the challenging geopolitical context of global airline operations especially in a year with a record number of presidential elections,” Mr Strickland said.

Emirates airline’s succession plans

Dubai-based Emirates will be the host airline of the Iata meeting this year and all eyes will be on its president Tim Clark.

The airline recently appointed its current chief operations officer Adel Al Redha and chief commercial officer Adnan Kazim as deputy presidents.

However, Emirates has not yet named a successor to Mr Clark, a step that the industry will be watching closely.

“The Emirates succession will be talked about extensively. As the most successful super-connector, smart airlines are mindful of where Emirates is going,” Mr Ferguson said.

“Tim Clark has had a strong run at the airline and its recovery from the pandemic is progressing nicely … his successors have big shoes to fill.”

This year’s Iata discussions will also revolve around the use of artificial intelligence in air travel and prospects of air cargo, according to the event programme.

Another focus will be on improving the male-dominated aviation industry’s persistent gender imbalance. The fifth edition of the Iata Diversity and Inclusion Awards will recognise organisations and individuals who are contributing to the 25by2025, an Iata initiative to bring more women into senior aviation leadership positions.

Source:  The National News.

Discover Adwa Zero Park: A Tribute to Heroism and Victory

Welcome to Adwa Zero Park, a remarkable destination located in the heart of Addis Ababa. This park is much more than a beautiful green space; it’s a living monument that commemorates Ethiopia’s historic victory at the Battle of Adwa. Designed to inspire and educate, Adwa Zero Park honors a pivotal moment in Ethiopian and African history, symbolizing national pride and resilience.
Why Visit Adwa Zero Park?

  1. Historical Significance
  • The Battle of Adwa: On March 1, 1896, Ethiopian forces under Emperor Menelik II and Empress Taytu Betul triumphed over the invading Italian army.
    This victory was not only a defining moment for Ethiopia but also a significant milestone in the resistance against colonialism in Africa.

2. Prime Location and Accessibility

    • Centrally Located: Adwa Zero Park is conveniently situated in Addis Ababa, making it easily accessible to both locals and tourists. Its central location underscores its importance as a national landmark.

    3. Monuments and Memorials
    – Honour the Heroes: The park features numerous monuments and memorials dedicated to the brave figures of the Battle of Adwa, including Emperor Menelik II and Empress Taytu Betul.

      • Iconic Statue: The centrepiece is a towering statue symbolizing Ethiopian independence
        and unity, serving as a focal point for reflection and commemoration.

      4. Beautiful Landscaping and Design

        • Serene Environment: The park is beautifully landscaped with lush greenery, walking
          paths, and seating areas.
          Traditional Ethiopian elements are incorporated into the design, creating a peaceful and
          culturally resonant environment.
        • Educational Layout: The park’s layout provides a tranquil space for contemplation while
          educating visitors about the historical significance of the Battle of Adwa.

        5. Educational and Cultural Activities
        -Engaging Events: Adwa Zero Park hosts various educational and cultural events, including guided tours, historical re-enactments, and exhibitions.
        These activities are designed to deepen your understanding of the Battle of Adwa and its
        impact on Ethiopian history.

          • Special Celebrations: On significant anniversaries, such as March 1st, special events are
            organized to celebrate the victory and honour the memory of those who fought.

          6.Rich Visitor Experience

            • Informative Displays: The park offers a rich and immersive experience with informational
              plaques and interactive displays detailing the battle, strategies, and key figures involved.
            • Museum and Information Center**: A small museum or information centre on-site
              showcases artifacts, photographs, and documents related to the Battle of Adwa, providing a
              valuable resource for history enthusiasts.

            7.Entrance fee USD20
            8.Closed on Tuesday’s
            Adwa Zero Park is more than just a park: it’s a testament to Ethiopia’s enduring spirit and the
            triumph of its people.
            Whether you’re a history enthusiast, a tourist, or a local resident, a visit to Adwa Zero Park
            offers a profound and inspiring experience.
            By commemorating the Battle of Adwa, the park connects the past with the present and
            reminds us of all the power of courage and determination.
            Visit Adwa Zero Park and be part of a legacy that celebrates Ethiopia’s resilience, unity, and
            pride.

            Learn more about Ethiopian holidays here : https://www.ethiopianholidays.com/

              Dubai’s Department of Economy & Tourism Roadshow – East Africa, Nairobi Edition 2024

              The annual Dubai Tourism Roadshow in East Africa is back, and this year, it promises to be an even more remarkable experience for the travel and tourism industry professionals in Kenya. Scheduled for June 10th, this event comes hot on the heels of the Arabian Travel Market (ATM) in Dubai, amplifying the momentum and engagement opportunities for participants who attended the prestigious expo.

              As the world emerges from the challenges of the pandemic, the Dubai Department of Economy and Tourism (DET) is taking a strategic approach to positioning Dubai as a premier travel destination in the new age of travel. This year’s Roadshow presents a unique platform for players to strategically position themselves as experts in selling the allure of Dubai to their clients.

              A Diverse Showcase of Dubai’s Offerings

              One of the highlights of the Dubai Tourism Roadshow is the diverse range of participants from Dubai’s vibrant tourism and hospitality industry. Airlines, hotels, destination management companies, entertainment providers, and hospitals have all come together to showcase their offerings, giving participants a comprehensive understanding of the breadth and depth of experiences available in Dubai.

              For those seeking to curate unforgettable Dubai experiences for their clients, this event is a treasure trove of opportunities. From discovering the city’s luxurious accommodations to exploring the breathtaking landscapes and indulging in world-class entertainment, the Roadshow offers a one-stop-shop for crafting tailored itineraries that cater to every traveler’s desires.

              Networking and Collaboration Opportunities

              Beyond the exhibitor showcases, the Dubai Tourism Roadshow also presents a platform for networking and collaboration. Participants have the chance to connect with industry experts, share ideas, and establish valuable contacts that could lead to potential partnerships and joint ventures.

              As Dubai continues to invest heavily in its healthcare infrastructure, becoming a medical tourism hub, the Roadshow also provides an opportunity for exploring the cutting-edge medical treatments and services available in the city. Healthcare professionals and institutions in Kenya can leverage this event to explore potential collaborations and partnerships with Dubai’s renowned hospitals.

              Exciting Raffle Prizes and Giveaways

              To add an extra layer of excitement to the event, Dubai’s partners are offering fantastic raffle prizes and giveaways. Attendees have the chance to win flights, accommodation, activities, and much more in Dubai. This enticing rewards underscore Dubai’s commitment to making dreams come true for East African travelers and provide an added incentive for you to attend and engage with the exhibitors.

              Dubai awaits with open arms, and the Dubai Department of Economy and Tourism is ready to make the connection happen. Don’t miss this chance to unlock the magic of Dubai and embark on a journey filled with endless possibilities.

              KATA News.

              Dubai Department of Economy and Tourism hails transformative 31st edition of Arabian Travel Market

              Dubai, United Arab Emirates: Dubai Department of Economy and Tourism (DET) has celebrated a successful week at the 31st edition of Arabian Travel Market (ATM), which took place from 6-9 May 2024 at Dubai World Trade Centre (DWTC). DET was joined on the Dubai stand by 129 key partners and stakeholders from the public and private sectors, who held business meetings with delegates from around the world, showcasing the emirate’s diverse and innovative tourism offering to thousands of industry leaders attending the global travel trade exhibition.

              This year’s ATM was held under the forward-looking theme ‘Empowering Innovation – Transforming Travel Through Entrepreneurship’. During the four-day event, DET highlighted the pivotal role played by entrepreneurs and small businesses throughout the city, and how Dubai’s travel and hospitality sectors have nurtured innovation, entrepreneurship and sustainability to create new pathways for growth beyond traditional tourism. This strategic approach is inspired by the ambitious goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure.

              ATM 2024 provided a platform to build and consolidate relationships across the travel industry, and DET signed several strategic partnership agreements, including one with Emirates which will see the two entities work together to intensify international efforts and bolster Dubai’s mindshare as a hub for trade, tourism and investment. During an action-packed show at DWTC, DET made a number of major announcements, including the launch of the inaugural ‘Dubai Sustainability Industry Report’. Contributing to the ATM Conference Programme, DET spokespeople also delivered keynote addresses and took part in a range of panel discussions, including ‘The Potential of Cruise: Creating Swell in the Middle East’ and ‘Educating Young Entrepreneurs: Building a Career in Travel’.

              Dubai’s successful participation at ATM 2024 follows a record-breaking year for its tourism sector, after welcoming 17.15 million international overnight visitors in 2023. As announced by DET at the show, this momentum continued in the first quarter of 2024, with 5.18 million international overnight visitors from January to March, an 11% rise over the same period in 2023.

              His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “The 31st edition of Arabian Travel Market was the most successful yet for Dubai Department of Economy and Tourism, yielding strong outcomes as we connected with industry leaders to discuss the future of travel and the latest trends transforming our sector. Guided by the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the goals of the D33 Agenda, we have a clear objective to further advance tourism’s economic impact, including by leveraging innovation and entrepreneurship. At ATM we had the opportunity to develop a number of new partnerships, which are an important part of the strategy to make Dubai the best city to visit, live and work in. These partners, as well as all our travel and tourism stakeholders, play a critical role in achieving these goals, and we thank them for their support as we build on the knowledge shared at ATM.”

              DET organised the largest ever ATM Hosted Buyers Programme, promoting Dubai’s unparalleled hospitality and offerings to a record participation of more than 540 buyers from 47 different markets and countries. With the support of stakeholders including DMCs, hotels, venues and attractions, the hosted buyers were able to enjoy a range of experiences and iconic locations in the city, including evenings hosted by Expo City Dubai, Real Madrid World, and Dubai Creek Harbour.

              In addition to meeting DET and stakeholder representatives, visitors to the stand also had the opportunity to play ‘Dubai Pinball’, an interactive and engaging gaming experience that enhanced players’ familiarity with attractions and landmarks around the city, offering prizes for the highest scores.

              Strengthening Dubai’s position as a global hub for business and MICE events, ATM 2024 was the biggest edition to date, welcoming over 46,000 attendees and more than 2,600 exhibitors from over 160 countries across four days at DWTC. Growth was recorded across all event verticals with exhibitor participation increasing by 26% YoY.

              Source:  Hotel News

              KQ resumes flights to Kinshasa after detained staffer released.

              Kenya Airways Monday announced the resumption of flights to Kinshasa after an employee who had been detained there was released.

              KQ Chief Executive Officer Allan Kilavuka reiterated their staff are innocent in the saga that led to the suspension of flights to the Democratic Republic of Congo.

              “We want to reiterate that our employees are innocent and were only carrying out their duties in strict adherence to the laid-out procedures. We stand by their innocence and will continue to support them.”

              “With the necessary ground support in place, we are pleased to announce that Kenya Airways will resume flights to Kinshasa on 8 May 2024. We look forward to serving our valued customers once again,” he said.

              The suspension of the flights to DRC had badly affected many operations in the country.

              The Kenya Airways employee who had been detained by the Democratic Republic of Congo Military Intelligence Unit was finally freed on Monday after a two-week detention.

              Foreign Affairs Principal Secretary Korir Sing’oei made the announcement Monday evening after negotiations.

              According to the PS, Lydia Mbotela, a KQ manager working in the DRC, was released after negotiations facilitated by Kenya’s Military Attaché and Charge d’affaires.

              “Deeply grateful to inform that Lydia Mbotela, KQ Manager in DRC, has just been released by the authorities in Kinshasa,” Sing’oei wrote on social platform X on Monday.

              “I commend the team at our Mission: our Military Attaché, the FRO and the Charge d’affaires, for this incredible work of negotiating our compatriot’s release.”

              Kilavuka said the two were apprehended by the Military Intelligence Unit in Kinshasa for “missing customs documentation on valuable cargo.”

              Kilavuka, on the other hand, faulted Kinshasa authorities for arresting the duo, claiming that they were being held in violation of a court order and that the cargo in question had not been uplifted or accepted by KQ.

              As the situation deteriorated, KQ suspended its flights to Kinshasha, stating in a statement that it was unable to provide its services effectively without its employees.

              The KQ boss thanked the Ministry of Foreign Affairs staff led by Prime Cabinet Secretary Musalia Mudavadi for the release.

              It has emerged the borne of contention was about USD8 million that was to be flown to Kenya from DRC, according to investigators.

              The money belonged to a bank.

              But the money allegedly went missing from the airport before it could be admitted into the airline as cargo and before the military officials arrived.

              This prompted the move to detain the two workers.

              Kinshasa gave in to the demands to release the workers before the flights were resumed even as the investigations into the claims went on.

              The security officials there suspected the money was being used to fund resurgence there.

              SourceThe Star.   

              DET to bring together Dubai’s tourism ecosystem at Arabian Travel Market 2024

              Dubai [UAE], May 1(ANI/WAM): Dubai Department of Economy and Tourism (DET) will showcase the emirate’s innovative and diverse destination offering by bringing together 129 key partners and stakeholders to demonstrate the city’s collaborative spirit at the 31st edition of the Arabian Travel Market (ATM), taking place from 6-9 May 2024 at the Dubai World Trade Centre.

              With this year’s ATM taking place under the forward-looking theme of ‘Empowering Innovation Transforming Travel Through Entrepreneurship’, DET will highlight how Dubai’s tourism industry has cultivated innovation, entrepreneurship and sustainability to create new pathways for growth beyond traditional tourism.

              This strategic approach is inspired by the ambitious goals of the Dubai Economic Agenda D33 to further consolidate Dubai’s position as one of the top three global cities for business and leisure, and the best city to visit, live and work in.

              At the event, DET will be joined on the Dubai stand by partners and representatives from government entities, hotels, destination management companies and tour operators. Key partners include the General Directorate of Residency and Foreigners Affairs (GDRFA-Dubai), Dubai Culture, Dubai Holding, Dubai Health Authority, and more.

              Issam Kazim, CEO of Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “As a longstanding destination partner of the Arabian Travel Market, Dubai is privileged to host the 31st edition of one of global tourism’s most anticipated events.

              The industry gathering is a testament to our city’s position as a world-leading travel destination, achieved under the visionary leadership of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, through innovative strategies and robust public-private partnerships.

              In keeping with the transformative theme of this year’s show, Dubai Department of Economy and Tourism and our partners will highlight the pivotal role that entrepreneurship and innovation have played in driving tourism growth, aligned seamlessly with our D33 Agenda, the city’s 10-year roadmap for economic development.

              “As we showcase the diverse and compelling destination proposition of Dubai at ATM, we eagerly anticipate the opportunity to engage with top industry experts and executives to share our blueprint for success, as well as explore the emerging themes and trends that will contribute towards industry sustainability.

              We remain committed to navigating the future of tourism with foresight and collaboration with our stakeholders and the international travel community, ensuring Dubai remains a beacon of innovation and excellence in the global tourism landscape.”

              Dubai welcomed a record 17.15 million international overnight visitors in 2023 a 19.4 per cent YoY growth over the 14.36 million tourist arrivals in 2022 and continues to build on this momentum, with 3.67 million international tourists having already visited the city in January and February this year.

              The stellar performance further validates Dubai’s recognition as the No.1 global destination for an unprecedented third successive year in the Tripadvisor Travellers’ Choice Awards, the first city to achieve this.

              The milestone is also a testament to the emirate’s vibrant and diverse offerings, supported by world-class infrastructure, exceptional service at all touchpoints, and continuous collaboration between the government and private sectors. Dubai is expanding its range of experiences for visitors, captivating them with its unparalleled blend of modernity and culture including heritage sites and immersive attractions that highlight the city’s history and vibrant culture.

              Committed to investing in human capital and developing a skilled workforce to support the growth of the city’s tourism and hospitality sectors, the Dubai College of Tourism, part of DET, will use ATM as an opportunity to drive awareness of its full-time programmes and ‘Dubai Way’, an innovative training and engagement platform for government and private sector staff engaged in tourist-facing roles.

              Dubai also recognises the importance of prioritising sustainability initiatives to preserve its natural resources and further improve the overall visitor experience. With the UAE’s Year of Sustainability extending into 2024, DET will release the inaugural ‘Dubai Sustainability Report’ during ATM, and highlight the city’s ongoing initiatives such as the Dubai Sustainable Tourism Stamp, and the citywide Dubai Can movement, which has contributed to the reduction of over 18 million 500ml single-use plastic water bottles in just two years since the launch of its ‘Refill for Life’ campaign.

              A new Dubai Can initiative, Dubai Reef, was inaugurated in April with the launch of pilot reef modules for the world’s largest marine reef development project. Dubai’s position as the cruise hub of the region will also be showcased following the recent formalisation of the Cruise Arabia alliance – a strategic regional partnership that promotes the Arabian Gulf as a cruise ship destination globally.

              This year, DET will again organise the ATM Hosted Buyers Programme across Expo City Dubai, Real Madrid World, and Dubai Creek Harbour, promoting Dubai’s unparalleled hospitality and offerings to 600 buyers from 46 different markets and countries.

              Among the attractions for visitors at the Dubai stand will be ‘Dubai Pinball’, an interactive and engaging gaming experience promoting Dubai’s iconic landmarks, where players can win prizes and contests to get their names on the leaderboard.

              DET will also put the spotlight on the city’s diverse gastronomy scene and its year-round calendar of events, including the ongoing Dubai Food Festival held alongside ATM, which will continue until 12 May, as well as the family summer extravaganza, Dubai Summer Surprises, which is set to launch in June. (ANI/WAM)

              Source:The Print

              Arabian Travel Market to kick off on May 6 in Dubai

              According to data from Deloitte, Dubai is leading the regional hospitality markets with a strong outlook for 2024.

              The upcoming edition of Arabian Travel Market (ATM), a premier global event in travel and tourism, will serve as a pivotal gathering for hospitality stakeholders from 6th to 9th May at the Dubai World Trade Centre.

              According to data from Deloitte, Dubai is leading the regional hospitality markets with a strong outlook for 2024. The city now offers more hotel rooms than major capitals such as London, New York City and Bangkok, and as of this month, Dubai has a hotel room capacity of over 150,000.

              Data from the Dubai Department of Economy and Tourism (DET) showed that the city welcomed 17.15 million overnight visitors during 2023, with the average length of stay also increasing. According to Deloitte, occupancy peaked at 88% in February.

              “As the hospitality landscape in the GCC region continues to evolve, the data paints a compelling picture of growth and opportunity. ATM 2024 will feature a wide range of hospitality brands from around the world, and we are pleased to report that there has been a 21% increase in exhibition space dedicated to hotel brands this year, demonstrating strong interest and demand,” said Danielle Curtis, Exhibition Director ME, Arabian Travel Market.

              Source: Zawya

              Dubai airport: Full schedule resumes after flooding chaos

              Dubai’s major airlines say they have resumed a full flight schedule after torrential rain hit the United Arab Emirates and neighbouring countries causing chaos at Dubai airport.

              Emirates and flydubai said operations were back to normal on Saturday but a passenger backlog remained.

              The boss of Emirates said the airline’s response was not perfect.

              The storm battered the UAE on Tuesday, causing flash floods and bringing travel through the airport to a halt.

              Priority will be given to passengers whose travel plans had been disrupted.

              A flooded taxiway meant planes were unable to reach the runway to take off and passengers were left stranded in the terminal building,at Dubai International Airport.

              The president of Emirates, Sir Tim Clark said: “Passengers previously stranded in the airport transit area have been rebooked and are en route to their destinations.”

              The open letter posted on the airlines’ website on Saturday, announced that regular flight schedules had been restored, but it would take them “some days” to clear the backlog of rebooked passengers. A taskforce has also been established to sort and deliver the around 30,000 pieces of luggage left behind.

              “We ask for our customers’ patience and understanding,” Sir Tim said. Apologising to their customers, he acknowledged that their response was not “perfect”, citing a lack of information and confusion in the terminals.

              Earlier this week, air passengers stuck at the airport told the BBC of the “pure chaos” they saw.

              Sarah Jane Cahill from Dublin, had planned to board her connecting flight from Sydney to Dublin on Thursday afternoon, but was still at the airport on Friday night.

              She said that “thousands are stranded” and that the airport was “a sea of bodies on every surface”.

              “There were people in chairs, couches, on the floor outside bathrooms, sleeping on cardboard,” she told the Press Association.

              Over the past three days, the airline has cancelled nearly 400 flights and delayed many more.

              Some inbound flights resumed on Thursday, while outbound flights continued to be delayed. They later announced that check-in was open at Terminal 3 for Emirates and flydubai flights.

              Flydubai’s travel update on Saturday said they had returned to operating its full flight schedule from Terminal 2 and 3, with priority over the next few days to be given to their “passengers whose travel plans have been impacted.”

              Similarly, Emirates said their focus was on those who have faced travel disruptions.

              Sir Tim added they had suspended check-in for departing passengers, embargoed ticket sales and stopped connecting passengers from arriving to make sure the focus was on affected customers.

              With flights running on their regular schedules, Paul Griffiths, the head of Dubai airports, said departure flow is “improving”.

              Dubai International Airport is the world’s second busiest airport, serving more than 80 million passengers in 2023. This year, nearly 90 million are expected to pass through the hub, which is a major connecting point between Europe and Asia.

              Source: BBC