Why Travel Insurance is a lifesaver against unforeseen pitfalls

Before you pack your bags for your next trip, take a moment to plan and acquire the right travel insurance.

In Summary

  • Road trips have become a popular weekend activity for individuals and friends, who often drive to neighbouring counties and towns in countries like Uganda and Tanzania.
  • Kenyan companies have capitalised on these developments by adapting travel products that cater to various market groups.

In recent times, significant investments in road, railway, and air transport have revolutionised mobility across East Africa.

Kenyan companies have capitalised on these developments by adapting travel products that cater to various market groups.

Road trips have become a popular weekend activity for individuals and friends, who often drive to neighbouring counties and towns in countries like Uganda and Tanzania.

Families now routinely plan holidays well in advance, especially to popular coastal regions like Mombasa and Diani, thanks to the convenience provided by the Madaraka Express railway service and the modernization of the Nairobi-Mombasa road.

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Additionally, annual religious events have also spurred inter-regional travel, with Kenya, Rwanda and Uganda benefiting greatly from this.

For instance, Uganda’s Martyr’s Day attracts pilgrims from across the region to Namugongo, while the Kigali Genocide Memorial Centre is a popular visit destination for many Kenyans.

Furthermore, the visa-free agreement between Kenya, Uganda, and Rwanda has facilitated extended stays for Kenyans across the region, whether for business, tourism, or education.

The completion of the 500-kilometre Standard Gauge Railway has also opened up tourist resort cities such as Kilifi and Lamu, enhancing local tourism

Looking into the future, discussions to open up Africa’s 54-country borders courtesy of the Africa Continental Free Trade Area are expected to revolutionise travel at an unprecedented scale, expanding travel bucket lists and tourism numbers across different countries.

This surge in travel underscores the importance of travel insurance.

It’s often seen as an unnecessary expense, but it can be a lifesaver in case of unforeseen circumstances.

It provides a financial shield, allowing you to enjoy your trip without worrying about the loss emanating from travel-related potential risks.

With coverage spanning from medical expenses, emergency evacuations, trip cancellations, and lost luggage, you have the assurance of protection in the event of unforeseen occurrences.

One of the lesser-emphasised benefits of travel insurance is the 24/7 assistance service, which can help with lost passports, legal matters, or other emergencies, and even offer third-party aid to make your travel smoother and more enjoyable.

This service ensures that travellers have access to support at any time, no matter where they are in the world.

For instance, if you misplace your passport, the assistance service can guide you through the process of obtaining a replacement quickly.

In case of legal issues, they can provide advice or connect you with local legal experts.

Additionally, travel insurance can assist one in taking care of medical emergencies by coordinating with local healthcare providers and arranging for necessary treatments.

Travel activities like hiking, skiing, or scuba diving increase the risk of accidents.

Travel insurance also provides peace of mind by reducing anxiety and stress levels, allowing travellers to enjoy their journey knowing they are protected against anticipated risks.

It also ensures unexpected costs don’t derail your travel plans and budget.

Remember the specific coverage offered by travel insurance policies can vary greatly.

It’s essential to read the policy carefully and choose one that aligns with your travel plans and needs.

Before you pack your bags for your next trip, take a moment to plan and acquire the right travel insurance.

Stanbic Bank And Mastercard Introduce Elite Cards With Premium Travel, Lifestyle And Insurance Benefits

  • Two new cards: The Stanbic World Elite Card and Stanbic World Card
  • Cards to give clients access to 1200 global airport lounges in over 135 countries 
  • World Elite cardholders to enjoy up to 30% discount in over 800 participating golf clubs worldwide including Kenya.
  • This is the first World Elite Mastercard in East Africa

Stanbic Bank Kenya and Mastercard have partnered to introduce two new world class credit cards to the Bank’s affluent clients across the region.  

Categorized into the Stanbic World card and Stanbic World Elite card, the cards are designed to offer an elevated experience for affluent clients, with special benefits such as airport lounge access, global customer assistance services, concierge services, premium memberships and wide range discounts. 

The cards tie into the Bank’s affluent banking proposition which aims to deliver innovative, exclusive and customer-centred banking solutions and services. Positioned under Stanbic’s Personal and Private Banking division, the affluent proposition exposes clients to exclusive and personalized solutions that will unlock a new realm of luxurious experiences for Stanbic’s esteemed clientele. 

Speaking at the media engagement event, Abraham Ongenge, Head of Personal & Private Banking at Stanbic Bank Kenya said,“We pride ourselves in being a Bank that connects clients with a suite of premium benefits, rewards and exclusive solutions. We believe that our clients deserve access to premium, secure and seamless services, which is why we continue to design and introduce solutions that make it easier for them to transact, live and work. In a fast-moving world, access to the right platforms, solutions and services can be a gamechanger. These cards will not only give our clients access to premium benefits but will also position them to gain from exclusive experiences and solutions. Further, with time and cost savings inbuilt into the card experience, clients can focus on their work, travel or leisure experiences fully and without disruptions.’’

Shehryar Ali, Senior Vice President & Country Manager for East Africa and Indian Ocean Islands at Mastercard added, “At Mastercard, we are committed to developing cutting-edge financial solutions that align with our clients’ aspirations and suit their lifestyles. Our collaboration with Stanbic Bank aims to deliver exceptional banking experiences to the cardholders blending comfort and luxury seamlessly. The Mastercard World Elite Metal credit card will provide access to premier services and exclusive benefits, immersing clients in unparalleled luxury and elegance.” 

The launch of these cards represents a strategic collaboration between Stanbic Bank and Mastercard to deliver premium services and value to high-net-worth individuals (HNWIs). Designed with security and convenience in mind, this card includes the latest contactless payment technology and fraud protection services. 

Cardholders will enjoy access to a suite of exclusive benefits, tailored privileges, and unique experiences: 

  • Stanbic World Card
    This premium card offers access to global experiences, including VIP airport lounges, luxury car rental services and exclusive rewards programs. Other benefits also include complimentary travel insurance, priority hotel bookings, and discounts at retail outlets from Carrefour, Glovo and Jumia. 
  • Stanbic World Elite Card
    This is the first metallic credit card in East Africa launched in collaboration with Mastercard. With this prestigious card, affluent clients will enjoy enhanced spending limits and a host of lifestyle privileges. From access to premium events and experiences to exclusive dining offers and curated travel itineraries, visa assistance services, shipping discounts and offers, this card provides rewards for the discerning customer. Cardholders will also benefit from 24/7 dedicated support and the highest level of financial flexibility. 

 Exclusive benefits cardholders get to enjoy:

  • Under the Mastercard Golf Program, World Elite cardholders enjoy an end-to-end online golf booking solution and up to 30% discount in over 800 participating golf clubs worldwide including Kenya  
  • Cardholders will enjoy access to Unicaf scholarships for eligible candidates to pursue academic studies with its associate universities. The cardholders can access up to 75% scholarship off program’s tuition fees. 

Other benefits Include:

  • Access to airport lounges globally via Mastercard Travel Pass 
  • Exclusive dining and travel privileges and offers 
  • Car Rental and Chauffeur Services/ discounts 
  • Enhanced rewards and loyalty programs 
  • 24/7 dedicated concierge services 
  • Comprehensive travel insurance 
  • Mastercard Global Emergency Services 
  • Fraud protection with the latest digital payment technology 

At the core of Stanbic Bank’s affluent banking proposition are four key pillars that define its commitment to helping clients achieve both financial and personal fulfilment: 

  1. Bank Easily: Stanbic Bank is committed to providing its affluent clients with seamless, accessible banking services. Through a combination of cutting-edge digital platforms and dedicated relationship managers, clients can manage their finances with ease and convenience, no matter where they are. 
  2. Invest Skilfully: Helping clients secure and grow their wealth is a priority for Stanbic. With expert investment advice tailored to individual financial objectives, the bank ensures that clients can make informed decisions that maximize returns while managing risk effectively. 
  3. Plan Wisely: Stanbic Bank’s comprehensive financial planning services empower clients to build a secure future. From estate planning to retirement preparation, Stanbic helps clients create strategies that safeguard their wealth for generations to come. 
  4. Live Joyfully: Banking with Stanbic goes beyond finances—it is about enhancing clients’ quality of life. From exclusive lifestyle privileges to premium travel experiences and curated events, Stanbic Bank aims to provide a richer, more rewarding experience for its clients. 

Similarly,Stanbic Bank, has also been awarded the prestigious title of No. 1 Private Bank in Kenya by Global Finance, a recognition that reflects the bank’s unwavering commitment to delivering superior banking experiences for its affluent clients. This award further cements Stanbic Bank’s position as the market leader in providing personalized financial solutions that cater to the diverse needs of high-net-worth individuals across the region. 

How tech has changed world of travel agents.

Travel Agents, travel consultants, travel advisors, travel specialists, and travel counselors are terms used interchangeably to describe the travel professional who helps to arrange travel for clients. Travel itself has always been in a state of transition.

The industry has evolved significantly since travelers carried paper tickets to the airport, paid in cash, and engaged in a tedious back-and-forth process to confirm their travel plans. What we may now view as cumbersome was once the height of convenience, given the technology available at the time.

In days past, far fewer people traveled compared to today, and the role of the travel agent was central to the entire process. Since the first travel agency was established in 1865 by Thomas Cook, a travel agent operated as a broker connecting travelers to transportation, accommodation and experiences for a commission.

The rise of technology has transformed the industry, moving it from the traditional model of booking travel through a travel agent located in a physical office at a corner street to a digital space where travelers can book trips from the comfort of their homes.

In the past, with limited information available to the general public, it was the travel agent’s job to paint a vivid picture of the destination for potential travellers. Travellers relied entirely on these agents for advice and information that today can easily be accessed online.

Clients no longer needed to rely on agents to convey information about destinations; instead, they could easily find it online. To stay relevant, travel agents had to evolve into travel advisors. This new role leverages their technical knowledge, which includes creating tailored travel packages based on a deep understanding of the traveller’s profile and the destination.

A professional travel advisor can anticipate and fulfill a traveller’s desires, ensuring a satisfying experience, says Nicanor Sabula, CEO of the Kenya Association of Travel Agents (KATA).

While one might assume that the advancements in technology would eliminate the need for human expertise, technology’s greatest strength is also its biggest weakness.

The limitless information available online also presents limitless possibilities for misinformation.

The online space is fraught with risks that only a trusted advisor can mitigate. Today’s travellers depend on travel advisors to verify their travel arrangements and provide technical advice on destination requirements.

Julie Dabaly Scott, Managing Director of CWT Kenya and Bunson Travel, says the role of a travel agent has undergone a significant transformation from simply booking and organizing travel arrangements to becoming a trusted travel advisor. As a result, the modern travel agent’s value now lies in offering personalized advice, insider knowledge, and tailored experiences that go beyond what can be easily found online.

She says this evolution in the role has led travel advisors to approach their work differently. In the past, the primary focus was on securing travel arrangements. Now, the role has expanded to encompass a holistic approach to travel planning. This includes assisting with travel insurance, visa applications, restaurant reservations, special event planning, and even providing support during the trip itself.

Tom Kitingu of Grato Travels says Kenyan travellers fall into two distinct categories. The first group consists of those with the resources but little time. These travellers don’t have the luxury to shop around for the best deals but demand customized experiences tailored to their tight schedules.

The second category includes budget travellers who, while knowledgeable about their needs, are willing to forgo certain luxuries but insist on getting the best value for their money.

At KATA, says Sabula, their role is to equip members with the tools and knowledge needed understand the preferences of today’s traveller.

KATA exists to protect the interests of travel agents and the traveling public by educating members, holding them accountable to professional standards, connecting them to opportunities, and representing them to authorities and other stakeholders in foreign policy formulation.

Travellers have increasingly adopted the internet as their primary source of travel inspiration, moving away from traditional travel agents who once served as key intermediaries for information and bookings. A growing number of travellers now opt for websites, AI-generated itineraries, and direct online bookings.

A veteran travel professional, Julie says the evolution of travel advisory services is an ongoing process. While some agents continue to adapt to this shift, others may face challenges. Julie expresses her optimism about the future of travel advisory services and emphasizes that the ability to adapt to changing market demands will be key to thriving in the industry.

Original coverage on Sunday Standard, October 27, 2024

20241027 The Standard (1)Download

Jomo Kenyatta International Airport Voted Africa’s Leading Airport.

Jomo Kenyatta International Airport (JKIA) in Nairobi, Kenya, has once again solidified its position as a premier aviation hub by being crowned Africa’s Leading Airport at the 2024 Africa Gala Ceremony of the World Travel Awards. The prestigious event, held last week at the breathtaking Diamonds Leisure Beach & Golf Resort in Diani Beach, Kenya, celebrated the finest in African travel, tourism, and hospitality, with JKIA receiving top honors for its outstanding facilities, operational efficiency, and service excellence.

The World Travel Awards, regarded as the most esteemed accolade in the global travel industry, highlight organizations that push the boundaries of excellence. For JKIA, this recognition reaffirms its status as a key gateway to Africa and a symbol of Kenya’s growing influence in international travel and aviation.

A Grand Event at Diani Beach
The 2024 Africa Gala Ceremony took place at the stunning Diamonds Leisure Beach & Golf Resort, nestled along the pristine Diani Beach on Kenya’s Indian Ocean coastline. With its luxurious setting, beautiful white sands, and world-class hospitality, the resort provided a fitting backdrop for an evening of glamour, celebration, and anticipation. Industry leaders, dignitaries, and professionals from across Africa gathered to honor the continent’s top achievers in travel and tourism.

As the nominees for Africa’s Leading Airport were announced, the room was filled with excitement, but it was JKIA’s name that was met with resounding applause as it claimed the coveted title once again. This win continues a streak of recognition for the airport, which has been lauded for its steady progress in transforming into a modern, passenger-friendly facility that meets international standards.

Jomo Kenyatta International Airport: A Gateway to Africa
Located in Nairobi, JKIA is Kenya’s largest and busiest airport, serving as a major hub for air travel in East Africa and beyond. Named after Kenya’s first president, Jomo Kenyatta, the airport is strategically positioned as a key transit point connecting Africa to the rest of the world. It is a crucial hub for Kenya Airways, the country’s national carrier, and numerous international airlines that operate flights between Africa, Europe, Asia, and the Americas.

JKIA handles millions of passengers annually, with its state-of-the-art facilities offering travelers a seamless experience. In recent years, the airport has undergone significant upgrades and expansions, enhancing its capacity to handle increasing passenger volumes and cargo. These improvements have positioned JKIA not only as a regional leader but also as a competitive player on the global aviation stage.

Key Improvements and Modernization Efforts
JKIA’s recognition as Africa’s Leading Airport comes on the back of extensive efforts to improve its infrastructure, services, and operational efficiency. The airport has invested heavily in modernizing its terminals, enhancing security protocols, and ensuring a smooth passenger experience.

Some of the notable upgrades include the expansion of Terminal 1A, which serves international passengers and has been designed to handle over 7 million passengers annually. The terminal is equipped with modern check-in counters, spacious waiting areas, and enhanced retail and dining options, providing travelers with comfort and convenience. Additionally, JKIA has made significant strides in adopting technology to streamline operations, including e-gates, automated security checks, and improved baggage handling systems.

Safety and security have also been a top priority for the airport, with the installation of advanced surveillance systems and strict security protocols to ensure passenger and cargo safety. These efforts have played a crucial role in JKIA achieving global recognition, not just from the World Travel Awards, but also from other international aviation bodies.

An Economic and Tourism Hub
JKIA’s importance extends far beyond being a mere transport facility—it plays a pivotal role in Kenya’s economy and tourism industry. As the primary entry point for international visitors, JKIA connects Kenya to the world, facilitating business travel, tourism, and trade. The airport’s connectivity is vital for promoting Kenya as a premier tourist destination, known for its world-renowned national parks, wildlife safaris, and beautiful beaches like Diani, where the World Travel Awards 2024 were held.

The airport’s role in bolstering Kenya’s economy cannot be overstated. It serves as a key link for cargo, including fresh produce exports like flowers and fruits, which are shipped to markets worldwide. As JKIA continues to expand its cargo handling capabilities, it enhances Kenya’s standing as a global trade hub.

A Bright Future for JKIA
Being named Africa’s Leading Airport for 2024 is both an acknowledgment of JKIA’s past achievements and an indication of its bright future. The airport has already announced plans for further expansion, with the construction of additional terminals and runways to accommodate growing passenger and cargo volumes. These developments are aimed at transforming JKIA into a world-class aviation facility that can compete with the best airports globally.

The win also signals Kenya’s commitment to improving its infrastructure and enhancing its position as a leading destination for international travel. With tourism on the rise and Nairobi growing as a major business hub in Africa, JKIA’s role as a critical facilitator of travel and commerce will only grow stronger.

Jomo Kenyatta International Airport’s recognition as Africa’s Leading Airport at the 2024 Africa Gala Ceremony of the World Travel Awards is a testament to the airport’s relentless drive for excellence. With modern infrastructure, cutting-edge technology, and a strong focus on passenger experience, JKIA is shaping the future of aviation in Africa. Its continued success not only boosts Kenya’s tourism and economy but also strengthens the country’s reputation as a key player in global travel.

As the airport looks ahead to further expansion and innovation, JKIA is set to remain a vital gateway to Africa, welcoming millions of travelers each year and contributing to the continent’s growing prominence on the world stage.

Source: Breaking Travel News

UK announces changes to its visa application process.

The United Kingdom has announced changes to its visa application process that will affect applicants from several countries, including Kenya.

The UK government unveiled these updates on Monday, October 21, 2024, and will affect current and future visa applicants. Central to these changes is the switch from TLScontact to VFS Global as the new commercial partner for visa printing.

“This transition is set to take place between September 2024 and January 2025 across several regions, including Africa, Europe, the Middle East, and Central Asia. For Kenyan applicants, the process will start with TLScontact and conclude with VFS Global,” the UK High Commission in Nairobi said.

The High Commission has urged applicants to “remain calm and follow the instructions carefully,” provided via email from both TLScontact and VFS Global.

These emails will outline the necessary steps in the visa process. Applicants were also reminded to “check their junk folders” to ensure they do not miss any critical updates.

Those with scheduled visa interviews were advised to attend as planned.

However, if a rescheduling is required, applicants will have to pay the mandatory user pay (MUP) fee again, and then request a refund for the initial fee from TLScontact.

Despite the administrative changes, the High Commission reassured applicants that “the processing time for visas will remain unaffected.”

VFS Global will officially take over the visa application centres in Kenya from October 22, 2024.

This transition is part of a broader strategy to improve the efficiency and security of the visa application system.

The shift to VFS Global is expected to bring several benefits, including enhanced service delivery and heightened security.

With extensive experience in managing visa centres globally, VFS Global is well-prepared to manage the increased workload.

Along with the change in commercial partners, the UK Government has also introduced new measures to streamline the visa process.

One such innovation is the launch of an online visa application service called Access UK, which aims to simplify the process by providing “easy-to-follow checklists and online payment options.”

Public reaction to the changes has been mixed.

While some people expressed concerns about potential confusion and delays, others see it as a step in the right direction towards “improving the visa application process.”

The High Commission emphasized its commitment to “ensuring a smooth transition” and providing support to all applicants.

These changes come as the UK seeks to “strengthen its ties” with Kenya and other countries in the region.

UK High Commissioner to Kenya Neil Wigan highlighted the importance of “maintaining strong bilateral relations” and ensuring an efficient and secure visa system.

As the transition unfolds, the UK High Commission will continue to provide updates and guidance to applicants. Kenyans are encouraged to stay informed and follow all instructions to ensure a “smooth and successful visa application experience.”

Source: NTV Kenya

Why Africa’s tourism travel fairs should compete globally.

Tourism and travel experts in Africa want the travel fairs hosted within the continent to be repositioned to match global standards. This, they say, will help them attract top buyers of tourism business.

According to the president of the African Tourism Board, Cuthbert Ncube, the continent will not continue to play second fiddle in the competitive tourism environment that continues to evolve.

To achieve global standards, Ncube said the region must strive to avoid segmentation that only weakens the levels of presentation during the tourism expos.

“It’s time for us to stand and be counted as a region, we have what it takes to be on the same level with globally known tourism fairs held in other countries, ” Ncube remarked.

Ncube was speaking on the sidelines of the 14th edition of the annual Magical Kenya Travel Expo (MKTE) that ended over the weekend at Uhuru Gardens in Nairobi.

The event attracted over 4,000 delegates from 35 countries including 180 top buyers from across the globe.

“We are making impressive strides in making this show a premier tourism showcase in Africa as we continue to adopt innovations to resonate with the ever-dynamic tourism environment,” said June Chepkemei, Kenya Tourism Board chief executive officer.

Chepkemei said Africa should speak in one voice even as it benchmarks with best practices from globally known giants in tourism fairs such as London-based World Travel Market (WTM), German’s International Travel Bourse (ITB) and Asia’s leading travel show- Outbound Travel Mart (OTM) among others.

Francis Gichaba, KTB chairman, said the process should not hinder the resolve to position the region for global appeal, adding that countries should build on synergies amongst themselves as they seek formidable positions to present tourism business to the world.

The meeting was attended by tourism boards of South Africa, Rwanda, Uganda, Tanzania and Kenya.

Source: TNx

What Do Africa’s Airline Connections With The US Look Like Compared To 5 Years Ago?

It’s been almost five years since the start of the COVID-19 pandemic, and the aviation industry has mostly recovered . So, what are the United States’ direct flight connections with the continent of Africa for November 2024 compared to November 2019 before the pandemic? Africa is collectively home to around 1.4 billion people – far more than North and South America combined. According to data from Cirium, flights between the US and Africa have significantly more than recovered from the pandemic.

Airlines flying between the US and Africa

Comparing data for the months of November 2019 and November 2024 for direct flights from Africa to the United States, there has been a notable 33% increase in flights.

Delta Air Lines A330-200 shutterstock_2486927139

Photo: Markus Mainka | Shutterstock

In 2019, seven airlines flew from Africa to the United States – two US airlines and four airlines based in countries in Africa. Two United States-based airlines fly to Africa – Delta Air Lines and United Airlines . American Airlines is notable for not flying to Africa (there are reasons why American Airlines doesn’t fly to Africa ), while Southwest doesn’t even fly to Canada as its system is not set up to receive Canadian dollars .

Airlines flying between the United States and Africa in November 2024

  • Royal Air Marco
  • EgyptAir
  • Delta Air Lines
  • United Airlines
  • Kenya Airways
  • Ethiopian Airlines

Two of the six African airlines in 2019 were from North Africa (Royal Air Maroc in Marocco) and EgyptAir. Three airlines from sub-Saharan Africa (Ethiopian Airlines, Kenya Airways, and South African Airways). One airline from the African island nation of Cape Verde (Cabo Verde Airlines) doesn’t fit neatly into the North/Sub-Saharan African divide.

Delta Airbus A330

Related

Delta Once Planned A Massive African Expansion – What Happened?

Change in US-based flights to Africa

Notably, US-based Delta and United have driven the increase in flights between the continents. Overall, the number of monthly flights has increased from 640 to 852, a 33% increase.

United Airlines Boeing 787 departing LHR shutterstock_2400014209

Photo: Kevin Hackert | Shutterstock

Delta’s flights increased from 160 in November 2019 to 232 in November 2024. That represents a 45% increase in flights and a total of 59,506 seat capacity for November 2024. Delta is the airline with the most flights and seats between the US and Africa. It flies to South Africa, Nigeria, Ghana (in West Africa), and Morocco.

Airline:Flights November 2019Flights November 2024Change
Royal Air Maroc:134112-16%
Delta Air Lines:160232+45%
Ethiopian Airlines:91150+65%
Kenya Airways:4460+36%
EgyptAir:8674-14%
South African Airways:1120-100%
United Airlines:0224+100%
Cabo Verde Airlines:130-100%
Total:640852+33%

While United lacked any flights to Africa in November 2019, it has 224 scheduled for 225, placing it second after Delta. United’s African destinations are similar to Delta’s: South Africa, Nigeria, Ghana, and Morocco. All of these routes (except for flights from Newark to Marrakesh, Morocco) are served with Boeing 787-8 Dreamliners. Most are three times a week, although the flights to South Africa’s Johannesburg are daily.

United Airlines Boeing 767-300ER landing

Related

United Airlines Expands In Africa: Only US Carrier To Fly Non-Stop From Newark To Marrakesh

Marrakech is United Airlines’ fifth destination in Africa.

8

Change in Africa-based flights to US

Two African-based airlines ( Cabo Verde Airlines and South African Airways ) are no longer scheduled to fly to the US in November 2024. Whereas Ethiopian Airlines may have been a sub-Saharan success story, the same cannot be said for South African Airways. Once the leading airline in sub-Saharan Africa, it collapsed in 2019 but resumed operations in 2021 and is being rebuilt .

Ethiopian Airlines Boeing 777

Photo: Croatorum | Shutterstock

Despite a large civil war (and a series of other confusing civil wars) ravaging parts of Ethiopia (particularly between 2020 and 2022), the number of Ethiopian Airlines flights to the United States has increased by 65% from 91 flights to 150. That is the largest percentage increase of any airline over that time (from a non-zero starting point).

Ethiopian Airlines has grown to become one of the leading stars of airlines in sub-Saharan Africa and offers some of the best connections for the continent (there are comparatively few inter-African connections). Ethiopian Airlines has made its hub at Addis Ababa a major hub for sub-Saharan Africa in general. Unfortunately, in Western countries Ethiopian Airlines is perhaps better known for Ethiopian Airlines Flight 302 , whose Boeing 737 MAX 8 crashed in March 2019 (which heralded Boeing’s MAX crisis that continues to buffet the company today).

AirlineSeats November 2019Seats November 2024Change
Royal Air Maroc:38,50832,368-16%
Delta Air Lines40,04459,506+49%
Ethiopian Airlines:25,15543,136+71%
Kenya Airways:10,29614,040+36%
EgyptAir:26,57424,790-7%
South African Airways:30,7800-100%
United Airlines:054,024+100%
Cabo Verde Airlines:2,3790-100%
Total:173,736227,864+31%
Kenya Airways Boeing 787 Come Live The Magic livery

Photo: Abdul N Quraishi – Abs | Shutterstock

Kenya Airways has also been able to increase its flights to the US by 36%. EgyptAir and Royal Air Maroc have both decreased a little, with 14% fewer flights and 7% fewer seats, and 16% fewer flights and 16% fewer seats, respectively. There are no scheduled Cabo Verde Airlines flights scheduled for November 2024.

Africa is the world’s second-largest continent and has so much to see and do. It is one of the least explored regions of the world and very often gets in the news for all the wrong reasons. Sub-Saharan Africa is best known for its safaris to see the animals, but there is so much more on offer. The comparative dearth of flights to only seven of Africa’s 56 or so countries shows there is much more potential.

Source: Simple Flying

Kenya Airways Set to Elevate In-Flight Dining Experience.

[Nairobi, Kenya, October 1, 2024] – Kenya Airways in collaboration with its customers is set to elevate
its in-flight dining experience following an exclusive Product Selection event held today at KQ’s Pride
Centre.
This unique gathering brought together select customers and culinary experts to sample a diverse array
of meals and drinks, all aimed at reshaping the airline’s onboard dining experience.
Allan Kilavuka, CEO of Kenya Airways, commented on the event, emphasizing that food is one of the
most memorable aspects of travel. He stated, “Kenya Airways is committed to transforming in-flight
dining from a routine necessity into an enjoyable experience that passengers can genuinely look forward
to.”

Kilavuka further emphasized the new upcoming menu, stating, “The new menu will showcase a
harmonious mix of global culinary influences and local flavors, guaranteeing that every guest discovers
something delightful to enjoy. Our goal is for our meals to be as thrilling as the destinations you’re
visiting.”
Sustainability is also a key focus of this initiative, with Kenya Airways planning to source ingredients
responsibly and support local producers. Kilavuka noted that this approach marries the culinary
experience with a commitment to environmental stewardship, enhancing the meal while contributing to
the well-being of the planet.
Attendees at the event were encouraged to provide feedback, which will help shape the future of Kenya
Airways’ in-flight offerings. This interactive experience underscores the airline’s dedication to passenger
engagement, making customers feel heard and valued in the decision-making process.
“Through this event, Kenya Airways is not only elevating its in-flight dining but also redefining what
travelers can expect from their journeys,” Kilavuka stated.
He added, “We aim to ensure that every aspect of your flight is enjoyable, from takeoff to landing,
leaving you with delicious memories long after the plane has landed.”
As Kenya Airways continues to innovate and refine its services, travelers can look forward to a dining
experience that captures the essence of hospitality and flavor, making every journey not just a means to
an end but a delightful part of the adventure.


Ends…


About Kenya Airways:
Kenya Airways (KQ), The Pride of Africa, is Kenya’s national carrier and a leading African airline on a mission to
propel Africa’s prosperity by connecting its people, cultures, and markets. We fly to 45 destinations worldwide, 37
of which are in Africa, connecting over 5 million passengers and over 70,000 Tons of cargo annually through the
Hub at Nairobi’s Jomo Kenyatta International Airport.

As the sole African carrier in the SkyTeam Alliance, we open up a world of possibilities for our customers,
connecting them to over 1,060 destinations in 173 countries. We take pride in offering a delightful flying
experience with a caring African touch. Our exceptional African hospitality has consistently earned us global
recognition including the prestigious Skytrax World Airline Awards where we were honoured with the Best Airline
Staff and Best Airline Cabin Crew in Africa in 2024.
For more information, visit www.kenya-airways.com or call our 24-hour Customer Services Desk at +254 20 327

  1. We are also available on X: @ KenyaAirways & @ KQSupport , Facebook: @ OfficialKenyaAirways, Instagram:
    @ OfficialKenyaAirways Tiktok: @officialkenyaairways
    For all media enquiries, please reach out to Kenya Airways Corporate Communications at
    Corporate.communications@kenya-airways.com.

See Full press release here:

Exclusive Product Selection for Elevated In-flight Dining Experience – Press Release (1)Download

Africa’s Best Tourism Destinations and Leaders Shine at the 2024 World Travel Awards in Diani Beach, Kenya.

The spotlight was on Africa’s tourism elite as the World Travel Awards Africa Gala Ceremony 2024 unfolded at the stunning Diamonds Leisure Beach & Golf Resort, Diani Beach, Kenya. The event brought together leaders and innovators from across the continent to celebrate the travel and hospitality organizations setting new standards for excellence and innovation in the industry.

Tanzania emerged as a standout winner, taking home multiple prestigious titles. The nation was crowned ‘Africa’s Leading Destination,’ with the Tanzania Tourist Board receiving the honor of ‘Africa’s Leading Tourist Board.’ Among Tanzania’s natural treasures, Serengeti National Park was named ‘Africa’s Leading National Park,’ and the majestic Mount Kilimanjaro was awarded ‘Africa’s Leading Tourist Attraction,’ cementing Tanzania’s reputation as a must-visit destination for adventure seekers and nature lovers alike.

In the highly anticipated newcomer categories, Angama Amboseli, an opulent tented lodge nestled in Kenya’s Kimana Sanctuary, was recognized as ‘Africa’s Leading New Hotel.’ Meanwhile, Morocco’s St. Regis La Bahia Blanca Resort, located in the idyllic Tamuda Bay, earned the title of ‘Africa’s Leading New Resort.’

Kenya also had a reason to celebrate as Diani Beach was once again recognized as ‘Africa’s Leading Beach Destination,’ further solidifying its appeal to both international and local travelers. The capital city, Nairobi, was awarded ‘Africa’s Leading Business Travel Destination,’ while the luxurious Fairmont Mount Kenya Safari Club secured the accolade of ‘Africa’s Leading Hotel.’ Additionally, Somerset Westview in Nairobi was honored as ‘Africa’s Leading Serviced Apartments.’

The coastal city of Durban continued its ascent as a top business destination, earning the title of ‘Africa’s Leading Meetings & Conference Destination.’ Meanwhile, the Port of Cape Town was recognized as ‘Africa’s Leading Cruise Port,’ a testament to its growing significance in the maritime and tourism sectors.

Andrew Cook, General Manager of Diamonds Leisure Beach & Golf Resort, expressed pride in hosting the prestigious event, stating that it was a monumental occasion for both the resort and Kenya’s burgeoning hospitality industry.

In the aviation sector, Kenya Airways soared high, clinching awards for ‘Africa’s Leading Airline’ and ‘Africa’s Leading Airline – Business Class.’ Nairobi’s Jomo Kenyatta International Airport further added to Kenya’s aviation accolades by being voted ‘Africa’s Leading Airport.’

Travel agencies also took center stage, with Satguru Travel securing multiple wins, including the title of ‘Africa’s Leading Leisure Travel Agency,’ underscoring its commitment to delivering top-tier travel experiences across the continent.

The World Travel Awards Africa Gala Ceremony 2024 was a dazzling celebration of Africa’s tourism excellence, with winners from across the region showcasing the best that the continent has to offer. As these leaders continue to push the boundaries of hospitality and travel, Africa’s global standing as a premier tourism destination is set to reach even greater heights.

 Source:   Travel and Tour World

Regional airlines need innovative technology.

THE Tanzania Association of Travel Agents (TASOTA) has underscored the need to embrace innovative technologies to shield the sector from disruptions like the Covid-19 pandemic.

Agnes Rwegasira, the TASOTA chairperson, made this appeal at a travel convention and annual general meeting (AGM) in Dar es Salaam yesterday, an event that brought together key stakeholders from the travel, tourism and hospitality industries.

The meeting was intended for crucial deliberations, networking and collaboration with the expectation of shaping the future of the local travel industry.

“We are gathered here with various stakeholders from the airlines and the tourism sector in general. Our goal is to collaborate with the government and private agencies to promote domestic and international tourism in line with the country’s policies,” she stated.

The meeting featured panel discussions on how East African countries can work together to enhance tourism, address policy and infrastructure challenges and foster the industry’s sustainable development.

The new distribution capability protocol adopted by the International Air Transport Association (IATA) came up for discussion, which stakeholders say is revolutionizing airline services by enabling personalized offers and improving financial systems.

Discussions centred on how to capitalise on Tanzania’s leisure tourism potential with luxury offerings, innovative experiences and international partnerships, without offsetting sustainable tourism practices.

“Conversations highlighted the need to expand domestic air connectivity, address challenges in remote areas, making air travel more accessible and sustainable across the country, ” she explained.

David Kihenzile, the Transport deputy minister, remarked that the growth of the travel and tourism sector has to be aligned with sustainability, stressing that environmental considerations should be integral to business strategies, not an afterthought.

“As key stakeholders in the industry, you have the power to lead by example by adopting sustainable practices, such as initiatives to reduce carbon emissions and investing in eco-friendly infrastructure and responsible tourism,” he stated.

The TASOTA leadership, government representatives, industry experts from IATA and regional travel executives offered valuable insights into the future of local air travel and in the Southern Africa region.

Source: IPP Media