CityBlue Hotels partners with National Museums of Kenya to launch night tours


The night tours will offer visitors an exclusive, after-hours experience, allowing them to explore NMK’s cultural treasures in an intimate and immersive way. The launch marks a significant milestone in enhancing the country’s cultural tourism offerings.

Speaking at the event, Jameel Verjee, Founder & CEO of CityBlue Hotels, emphasised the unique role NMK plays in preserving Kenya’s living cultural and natural heritage. “As CityBlue, we are proud to be part of NMK’s journey in heritage preservation. NMK manages a vast collection of regional museums, monuments, and sites of both national and international importance, and we are honoured to support the mission of contributing to the conservation and development of our nation’s rich cultural heritage,” he said.

Edwin Abonyo, Chair of NMK’s Board of Directors, expressed gratitude to CityBlue Hotels for their commitment to supporting heritage tourism. “CityBlue Hotels has been a steadfast supporter of NMK’s cultural initiatives. Their partnership reflects their dedication to enhancing the visitor experience, expanding NMK’s reach, and offering new opportunities for guests to delve deeper into Kenya’s heritage in a more engaging and intimate setting,” said Abonyo.

Abonyo also highlighted that this partnership will help reshape the perception of museums as places only for students.“Through this collaboration, we aim to reach a broader audience and offer dynamic cultural experiences. The partnership will focus on several areas, including the preservation and conservation of heritage, cultural exchange, educational opportunities, joint exhibitions, and revenue generation,” he added.

Prof. Mary Gikungu, Director General of NMK, also spoke at the launch, lauding the collaboration as a transformative step in NMK’s engagement with the private sector. “This partnership with CityBlue Hotels aligns with NMK’s mission to conserve Kenya’s cultural heritage and biodiversity. Together, we will create a unique experience for our visitors, and this collaboration will undoubtedly enhance NMK’s story,” she said.

Prof. Gikungu emphasised the exclusivity of the Museum Night Tours, designed to offer an uninterrupted exploration of NMK’s galleries, which include the Hall of Kenya, Great Hall of Mammals, Human Origins, Birds of East Africa, and the Contemporary Art Galleries, among others. Visitors will also experience the Cradle of Humankind gallery in an intimate setting.

Complementing the night tours will be refreshments and live entertainment featuring traditional cultural dancers, creating a vibrant Nairobi nightlife atmosphere at the museum. The tours will be available through advance bookings for groups of ten or more, providing a personalized experience.

In addition to the Museum Night Tours, NMK will continue to offer a variety of other services such as venues for hire for concerts, conferences, corporate product launches, weddings, photo sessions, and staff parties.

 Source:  Pulse

Dubai’s Healthcare Tourism Industry Thrives as 691,000 International arrivals, expected at This Year’s Medical Expo


The International Exhibition of Medical Tourism is set to take place in Dubai on October 17-18, 2024, at the prestigious Habtoor Palace. This highly anticipated event will gather healthcare professionals, institutions, and medical tourism experts from around the globe, focusing on the latest advancements in medical technology, healthcare services, and tourism.

Organized by the International Chamber of Healthcare and Medical Tourism (ICHMT), the exhibition aims to foster a collaborative and innovative ecosystem where stakeholders from diverse healthcare sectors can come together to share knowledge, build partnerships, and explore opportunities to advance medical tourism. As Dubai continues to establish itself as a key player in global health tourism, this event promises to be a cornerstone in connecting industry leaders with the latest innovations and best practices.

ICHMT’s Vision and Mission

At ICHMT, the vision is clear: to create a world where every healthcare professional, institution, and business thrives in an ecosystem of collaboration and innovation. The Chamber envisions a future where global healthcare communities work seamlessly together, harnessing technological advancements and medical expertise to make high-quality healthcare accessible to all.

The Chamber’s mission focuses on promoting collaboration, fostering innovation, and maintaining excellence across the healthcare industry. By providing platforms like the International Exhibition of Medical Tourism, ICHMT encourages the exchange of knowledge, the formation of strategic partnerships, and the promotion of healthcare policies that improve the quality and affordability of medical services worldwide.

Why Dubai?

Dubai’s position as a hub for medical tourism has been solidified over recent years. In 2023, the emirate welcomed over 691,000 health tourists, generating more than AED 1.03 billion in healthcare spending. This success was built on the foundations laid in 2022, when health tourism in Dubai saw 674,000 visitors spending AED 992 million. The city’s state-of-the-art healthcare infrastructure, skilled medical professionals, and high standards in patient care make it an attractive destination for medical tourists from around the world.

Key Participants

The International Exhibition of Medical Tourism in Dubai will feature a wide range of participants, including:

Healthcare Professionals: Doctors, nurses, specialists, and allied health professionals.

Medical Tourism Facilitators: Agencies, hotels, and destination management companies.

Healthcare Institutions: Hospitals, clinics, rehabilitation centers, and academic medical institutions.

Healthcare Industry Leaders: Pharmaceutical companies, medical device manufacturers, biotech firms, and health IT providers.

Wellness Practitioners: Experts in alternative therapies such as Ayurveda, traditional Chinese medicine, and holistic healthcare.

Government Agencies: Health ministries, regulatory bodies, and economic development agencies focused on promoting healthcare investment.

What to Expect at the Exhibition

Attendees can look forward to insightful keynote speeches, panel discussions, and workshops that delve into the future of medical tourism. Topics will range from innovations in medical technology and healthcare services to best practices in healthcare management, patient care, and international collaboration. Networking opportunities will allow participants to forge meaningful connections, explore business ventures, and discuss future collaborations in the healthcare and medical tourism sectors.

A Traveler’s Guide to Dubai During the Medical Tourism Exhibition

If you’re planning to visit Dubai for the International Exhibition of Medical Tourism, here’s a guide to help you make the most of your trip:

1. Getting There

Dubai International Airport (DXB) is one of the busiest and most well-connected airports in the world. Direct flights from major cities around the globe make it easy to reach Dubai. Once you land, the city’s modern transport system, including taxis, metro, and buses, will ensure smooth travel around the city.

2. Where to Stay

If you are attending the exhibition at Habtoor Palace, consider staying in one of the luxury hotels nearby. The Habtoor Palace itself offers an opulent stay, while other nearby options include the Waldorf Astoria and Hilton Dubai Al Habtoor City.

3. Exploring Dubai

While in Dubai, make sure to explore the city’s iconic landmarks. From the towering Burj Khalifa to the enchanting Dubai Fountain, there’s no shortage of things to see. For more culturally inclined travelers, a visit to the Dubai Museum or a stroll through the historic Al Fahidi district is a must. And of course, don’t miss the opportunity to shop at the world-famous Dubai Mall or souks that offer a blend of modern and traditional goods.

4. Medical Tourism Services

If you’re in Dubai for medical purposes, the city offers a wide range of specialized treatments in areas like cardiology, fertility, cosmetic surgery, and wellness therapies. Make sure to research accredited healthcare facilities in advance and schedule consultations with specialists as required.

5. Dining and Entertainment

Dubai’s culinary scene is diverse and world-class, with a mix of traditional Middle Eastern flavors and international cuisine. After a long day at the exhibition, you can unwind at one of the city’s many high-end restaurants or enjoy an evening at Dubai’s beaches and nightlife spots.

6. Weather in October

Dubai in October enjoys warm weather, with temperatures ranging from 25°C to 35°C. While it’s cooler than the peak summer months, it’s still advisable to wear light, breathable clothing and stay hydrated while exploring the city.

Conclusion

The International Exhibition of Medical Tourism in Dubai is not just an event; it’s a gateway to the future of global healthcare collaboration. By bringing together medical professionals, industry leaders, and government bodies from around the world, the exhibition will drive innovation and progress in the medical tourism sector. As a visitor, you’ll also have the chance to experience Dubai’s world-renowned hospitality, cutting-edge healthcare services, and vibrant culture, making it a trip worth remembering.

Source:  Travel and Tour World.  

SABRON TECH LTD: STRENGTHENING SECURITY IN TRAVEL TECHNOLOGY


Sabre Multi-Factor Authentication (MFA) is a security feature developed by Sabre Corporation, a global leader in travel technology. It protects user accounts and sensitive data by requiring multiple layers of identity verification before granting access to Sabre’s systems.

This two-step verification process ensures that even if a password is compromised, unauthorized access is prevented by requiring a second form of authentication. It is like adding a second lock to your home door. This is crucial in travel technology, where sensitive customer information and critical systems need protection.

MFA enhances security by combining different authentication methods, typically involving:

  • Something the user knows, such as a username and password.
  • Something the user has, like a mobile device that receives an authentication code or one-time password (OTP).

In line with global cybersecurity standards, the International Air Transport Association (IATA) promotes the use of MFA to comply with regulations like GDPR and PCI DSS, which safeguard sensitive passenger and payment information. IATA’s focus on robust cybersecurity supports Sabre’s MFA implementation, helping the travel industry maintain high data protection and operational security.

Don’t Get Left Behind – Secure Your Access Today!

As the cybersecurity landscape evolves, staying ahead of potential threats is crucial. Sabron Tech Ltd is committed to ensuring you’re fully prepared for this important security upgrade. Take Action Now:

Mark Your Calendar: Join our essential Sabron Tech Ltd Webinar on September 19, 2024, at 10:00 AM.

Get Informed: Learn everything you need to know about setting up and using Sabre MFA.

Ready to Secure Your Future?

Click here to register for the webinar

Don’t miss this opportunity to strengthen your security and protect your valuable data. Your account managers and Sabron Tech Social Media pages have additional details – reach out today!

Source: SABRON TECH- Kenya

Kenya Airways Revamps Its Digital Customer Experience with New High-Speed Booking Platform & Online Self Rebooking Service


Nairobi, 4th September 2024 – Kenya’s national carrier, Kenya Airways (KQ) has launched a revamped online booking platform, designed to deliver a faster, more intuitive, and user-friendly experience for its customers.

Building upon the successful launch of a new website last year, these latest developments mark the second phase in the airline’s ongoing commitment to enhance the online customer experience. The new booking engine is estimated to reduce the customers’ flight booking time on the website significantly as a result of faster loading times for page sessions, thus bringing to an end session timeouts and repeated prompts.

“Technology is a key driver in ensuring exceptional customer service. This revamped booking platform delivers a significantly smoother online experience, streamlining everything from flight searches to booking, payment, and check-in for our digital-savvy customers” says Julius Thairu, Chief Commercial and Customer Officer (CCCO) at Kenya Airways.

Concurrently, Kenya Airways has introduced a free online self-rebooking service for customers that will now allow KQ customers to rebook themselves seamlessly in case their flight is canceled or rescheduled without calling the contact center. This service gives guests the control to select the flight that is convenient for them based on their schedule. The self-rebooking service is available on this link: https://digital.kenya-airways.com/servicing/self-reaccommodation/retrieve

The new self-rebooking service will streamline the process of re-booking passengers during flight disruptions which was previously manual. By implementing the service KQ will significantly improve its ability to manage disruptions, ensuring that customers are quickly and efficiently re-booked on alternative flights with minimal inconvenience thus enhancing customer satisfaction and operational efficiency.

“Our goal is to streamline all our processes to ensure efficiency and convenience at all touch points in the customer journey by integrating technologically advanced solutions that give our guests control and allow them to self-service and save time.,” Julius noted. This move demonstrates the airline’s pursuit of innovation to enhance its digital operations and provide a rewarding travel booking experience for every customer.

This is underscored by a series of prestigious awards and nominations including the World Travel Tech Awards 2024 nomination, the e-commerce Leader Travel & Tourism Award (2023), Gold Winner for Best Ticketing Platform (2023 & 2024), Silver Winner for Best Travel & Hospitality e-commerce Website (2024), and Gold Winner for Best in E commerce Travel & Tourism (2021). These accolades recognize the airline’s dedication to e-commerce excellence, solidifying its position as a leader in the travel industry.

New Premium Lounge Enhances Travel Experience at Moi International Airport.


Bosphorus Lounge Opens at Moi International Airport, Elevating Mombasa’s Travel Experience

On June 6, 2024, the tourism industry in Kenya witnessed a significant milestone with the official opening of the Bosphorus Lounge at Moi International Airport (MBA) in Mombasa. The Kenya Association of Travel Agents was among the private sector representatives present at this landmark event.

Photo courtesy of Bosphorus Lounge: Turkish Ambassador H.E. Subutay Yuksei during the opening ceremony

A New Standard of Luxury

The newly inaugurated Bosphorus Lounge, covering an impressive 10,000 square feet and accommodating up to 150 guests, marks a substantial upgrade to MBA’s facilities. Its design, which beautifully incorporates elements of coastal culture, sets a new benchmark for premium travel experiences in Kenya.

Enhancing the Traveler’s Journey

This world-class lounge is set to transform the pre-flight experience for business class passengers and gold and platinum elite members of various airlines. It offers a range of amenities that rival those found in major international hubs:

  • High-speed Wi-Fi and charging stations
  • Dedicated workspaces
  • Massage lounge
  • Laundry and shower facilities
  • Gourmet dining featuring both Kenyan and international cuisines

Cemal Ulman, Director of Bosphorus Lounge, emphasized the importance of such facilities: “What travelers are looking for is such facilities. It’s not just about the flying but the whole experience right from the airport.”

A Boost for Mombasa’s Tourism

The launch event was graced by several dignitaries, including Turkish Ambassador to Kenya Subutay Yuksei as the chief guest, and Mr. Osman Ali, Mombasa County CEC, representing the Governor.

Ambassador Yuksei highlighted the lounge’s potential impact: “I hope that the opening of this lounge will pave the way for the restarting of direct flights from Turkey to Mombasa. Mombasa is a very important destination to many tourists and travelers, and as Turkey, we are keen on strengthening our bilateral ties with Kenya, especially in trade and tourism.”

Looking Ahead

The opening of the Bosphorus Lounge is more than just an addition to MBA’s facilities; it’s a statement of intent. By providing a premium lounge experience, Mombasa is positioning itself as a serious contender in the international travel market.

Changamwe MP Omar Mwinyi called on the government to speed up the implementation of the open sky policy to help boost tourism at the Coast. “When you open the skies, you open the door of opportunities,” he stated.

As Kenya continues to enhance its tourism infrastructure, developments like the Bosphorus Lounge play a crucial role in elevating the country’s appeal as a world-class tourism destination. This new facility not only enhances the travel experience for passengers but also contributes significantly to Kenya’s reputation in the global tourism arena.

IATA and Outpayce help airlines accept account‑to‑account payments


Outpayce, a venture launched in 2023 to improve Amadeus’ travel paymens sector, has partnered with IATA to enable airlines to accept account-to-account (A2A) payments.

Recent regulations in many markets make it possible for merchants to accept payment from consumers using direct, account-to-account transfers. As airlines seek to best meet the needs of travelers and reduce the overall cost of payments, account-to-account payments are becoming very popular, and they represent a new option for travelers to pay for air tickets.

That’s why IATA and Outpayce are partnering so airlines can now accept payments made with IATA Pay through Outpayce’s Xchange Payments Platform (XPP).

IATA Pay is an alternative account-to-account form of payment for travelers to pay for air tickets purchased online by directly debiting their bank account. It leverages the new account-to-account rails and regulations developed by countries around the world such as India (UPI), the Netherlands (Ideal), Brazil (PIX) or Philippines (QR Ph). Currently available in over 30 countries, IATA Pay improves the speed and security of payments, while reducing payment acceptance costs.

When a traveler reaches checkout on an airline’s website the new account-to-account payment service allows them to select their bank or scan a QR code depending on the country. IATA uses the payment and bank details or the QR code’s approval to request a transfer from the passenger’s account and the funds are transferred using the banking rails. IATA settles the funds with the airline the following day.

Juan Antonio Rodriguez, Director Financial Settlement Operations, IATA said: “The trend towards account-to-account payments is gaining more momentum. It provides a seamless experience for passengers and provides an attractive option for airlines to lower the cost of payment acceptance. Through Outpayce, airlines using XPP can begin to accept IATA Pay while still benefiting from XPP’s powerful orchestration, analytics and reporting capabilities.”

Anna Isabel Bengzon, Chief Financial Officer, Philippine Airlines said: “We are pleased to now accept IATA Pay in the Philippines. It will provide our passengers a more convenient and secure way of paying via QR code using their digital wallets, which is highly prevalent in the country, or through their bank accounts. Outpayce’s XPP system helps us to intelligently accept a wide range of payment methods used by travelers across the international markets we serve. Moreover, we can access various payment methods and partners through XPP, with detailed analytics on the performance of payment flows and back-end reconciliation support.”

Jean-Christophe Lacour, SVP and Head of Product Management & Delivery, Outpayce added: “We’re committed to helping travel companies accept the widest possible range of payment methods through a single connection to XPP and IATA Pay represents an interesting new option for the industry. By making it easier for partners to connect to XPP using self-service APIs we intend to broaden this choice even further.”

IATA is one of the first partners to connect to Outpayce’s Xchange Payment Platform using its new self-service APIs, being piloted in 2024. The addition of self-service APIs helps to open XPP, making it easier for any payments or fintech company to connect its services, which increases choice for travel companies and further optimizes payment orchestration.

Source:  Outpayce  

Ethiopian Airlines to Add Dhaka, Bangladesh, to its Expanding Global Network


Ethiopian Airlines, Africa’s leading carrier, is pleased to announce the commencement of its new six weekly flights to Dhaka, Bangladesh, starting November 1, 2024. The new service will be operated with the state-of-the-art Boeing B787 Dreamliner, offering passengers a comfortable and seamless travel experience.

This new route will further strengthen Ethiopian’s presence in South Asia, providing convenient connections between Bangladesh and key destinations across Africa and beyond. The new flights are scheduled for convenient departures from Addis Ababa and arrivals in Dhaka, facilitating smooth connections and a seamless travel experience.

The flight schedule is as follows: Press Release

ALTF 2024: UNWTO Africa collaborating with stakeholders to eliminate travel connectivity barriers.


The United Nations agency focused on tourism, UNWTO says that despite the growth of tourism in Africa, connectivity—the ease with which people can travel between locations—remains a challenge.

Speaking at the opening ceremony of the 7th Edition of the 2024 Africa Tourism Leadership Forum (ATLF), the UNWTO Regional Director for Africa, Elcia Grandcourt, said that the organisation is working with stakeholders to simplify visa entry requirements, leverage innovative systems to digitalise visa procedures, and advocate for a single, unified air transport market.

She emphasised, “Despite the growth, connectivity has been identified as a key issue that needs to be addressed to fully unlock Africa’s tourism potential. This was reiterated by Ministers of Tourism at the 67th Regional Commission Meeting for Africa, held in Zambia in July. Enhancing connectivity for seamless travel will not only attract more international tourists but also boost intra-regional tourism, a crucial element for the continent’s tourism growth.”

Grandcourt further stated, “UNWTO remains committed to addressing this issue and will continue working closely with national administrations of member states, regional and international organizations, as well as public and private sector stakeholders.”

Botswana’s Vice President, Slumber Tsogwane said the country is investing in developing its tourism sector, proudly touting Botswana’s beef as the best in the world.

He said, “Tourism in Botswana is a major contributor to the national economy, which is why the government has reviewed its Tourism Policy and developed a National Tourism Strategy and Master Plan to provide a framework for sector growth.”

He concluded by inviting participants to experience Botswana’s unique offerings, stating, “I trust you will have a chance to taste our beef, which is unparalleled globally, experience our cultural diversity, and take home our crafts as memories of Botswana.”

Kwakye Donkor Chief Executive Officer of Africa Tourism Partners (ATP), the organizers of the forum, reaffirmed ATP’s commitment to helping African nations unlock their tourism potential.

Director of Trade in Services, Investment, IPR & Digital Trade at AfCFTA, Emily Mburu-Ndoria encouraged countries to implement mechanisms to capitalize on tourism and outlined AfCFTA’s ongoing support initiatives.

The Africa Tourism Leadership Forum (ATLF) is a key Pan-African platform that brings together leaders from Africa’s travel, tourism, hospitality, and aviation sectors.

The forum focuses on sharing insights, developing strategies to boost intra-African travel, and fostering networking opportunities. It also aims to strengthen the global brand of “Destination Africa” and promote tourism growth across the continent.

Source: Joy online.

Key Stakeholders Convene for Consultative Workshop on Cruise Tourism in Seychelles


The Seychelles Tourism Department, in collaboration with the United Nations Economic Commission for Africa (UNECA), hosted a two-and-a-half-day consultative workshop starting on Tuesday, 20th August, to evaluate the cruise tourism sector in Seychelles. The workshop aimed to assess the cost-benefit aspects and strategic potential of this growing industry.

Following a situational analysis conducted by UNECA in April 2024, the delegation returned to present their preliminary findings and report, with the workshop serving as a platform for key stakeholders to engage, provide insights, and contribute valuable feedback.

Leading the inaugural discussions were UNECA’s Professor Pius Odunga, Ms. Carine Rukera, and Dr. Geoffrey Manyara alongside Mr. Paul Lebon, Director General for Destination Planning and Development within the Seychelles Tourism Department, who officially opened the event.

The workshop focused on evaluating the current state of the cruise tourism sector, including infrastructure, services, and market trends. Participants explored the challenges and opportunities within the sector, focusing on environmental, social, and economic impacts.

Additionally, participants got the opportunity to work on enhancing collaboration among government agencies, local businesses, and communities. The workshop also sought to develop actionable recommendations and a strategic plan to guide sustainable growth in the sector.

In her opening remarks, Ms. Rukera highlighted the importance of understanding both the financial benefits and costs associated with cruise operations. She stated, “As we engage with all of you present in these few days, it will be imperative to understand financial benefits and costs associated with cruise operations to be able to grab the sector’s overall impact on the Seychelles economy and local economies.”

Ms. Rukera also reaffirmed UNECA’s strong commitment to collaborating with the government of Seychelles to achieve sustainable development and fully capitalise on the opportunities presented by cruise tourism. She acknowledged the crucial role of the participants’ dedication and expertise in advancing actionable strategies and recommendations for optimising the economic impact of cruise tourism.

Mr. Lebon, in his opening reflections, clarified that the workshop, at this stage, is not intended for validation but is open to suggestions and recommendations.

As part of the workshop’s primary objectives, he highlighted the importance of assessing the current state of the cruise tourism industry in Seychelles, including infrastructure, services, and market trends.

He acknowledged the relevance of risks, such as environmental, social, and economic challenges, and noted the persistent concern of piracy in the Indian Ocean. He indicated that while the situation is currently under control, it remains a potentially volatile point.

The first day of the workshop featured keynote presentations on global trends, sustainability practices, and relevant case studies, followed by panel discussions with government officials, industry leaders, environmentalists, and community representatives. The second day was dedicated to strategic planning, with breakout sessions on infrastructure development, environmental management, marketing strategies, and community engagement.

The workshop concluded with a plenary session where outcomes from the breakout sessions were presented and discussed to prioritise actions and plan the way forward. The consultants are anticipated to return during the fourth quarter of the year to conduct the validation process and present the final report.

Given the global nature of the cruise industry, where destinations like Seychelles have limited bargaining power, UNECA is working on strategies to improve the financial outcomes for Seychelles.

Source: Voyages Afriq.

Press Release -Kenya Airways Posts First Half-Year Profit of Kshs 513 million.


August 19, 2024

Kenya Airways PLC has announced a significant milestone in its journey towards profitability, marking the first time the airline has reported a profit after tax since 2013.

For the first half of the financial year ending June 30, 2024, the airline achieved a profit after tax of Kshs 513 million, from the Kshs 21.7 billion loss reported in the similar previous period.

The airline attributes the growth to its strategic turnaround plan, Project Kifaru, which emphasises customer obsession, operational excellence, financial discipline, innovation, and sustainability. 

“The impressive performance reaffirms the operational viability of our business and underscores the effectiveness of the collective efforts by our board, management, and staff,” said Kenya Airways Chairman, Michael Joseph.

He added: “This achievement underscores the strength and resilience of Kenya Airways as we move forward on our path to sustained profitability.”

Operating and Financial Highlights:

Passenger Growth: Kenya Airways experienced a 10% increase in passenger numbers, totaling 2.54 million.

Capacity Expansion: The airline’s capacity, measured in Available Seat Kilometers (ASKs), increased by 16% to 7.991 billion ASKs, while Revenue Passenger Kilometers (RPKs) improved by 14%.

Revenue Surge: The airline’s total revenue grew by 22% to Kshs 91 billion, driven by higher passenger numbers.

Cost Management: Despite the expansion, operating costs rose by 22%, aligning with the growth in capacity. However, overheads were reduced by 22%, reflecting Kenya Airways’ continued commitment to cost management and operational efficiency.

Profitability: The airline’s profit after tax saw a remarkable 102% improvement, highlighting the success of the ongoing recovery strategy.

Joseph said the airline remains focused on completing its capital restructuring plan to reduce financial leverage and enhance liquidity, thus ensuring a strong foundation for long-term growth and stability. 

“Kenya Airways is committed to maintaining this positive momentum, building on the success of the first half of 2024 as we continue to strive for excellence in the aviation industry,” concluded Joseph.

Commenting on the improved financial performance, Allan Kilavuka, CEO of Kenya Airways, welcomed the positive performance ad observed, “Our financial results are a clear indication that our strategic initiatives are delivering the desired outcomes. We have focused on strengthening our core operations, enhancing our customer service, and exploring new avenues for growth. This performance positions us in good stead to navigate the challenges of the aviation industry and prepare for future growth.”

As Kenya Airways continues to implement its strategic priorities, Kilavuka remained optimistic that the airlines’ commitment and dedication to driving sustainable growth, creating value for stakeholders, and delivering world-class service to its customers is already yielding desired results.

“Our commitment to operational excellence, customer satisfaction, and innovation remains strong as we continue to build a stronger and more resilient airline,” said Kilavuka.

Source: Corporate Kenya Airways.

INTRODUCING THE ASANTE LOUNGE, DESIGNED FOR RELAXATION AND COMFORT