Sharjah: Dubai has introduced ‘Salama’, an AI-based digital platform for renewing a residence visa in a few clicks. The General Directorate of Residency and Foreigners Affairs (GDRFA) said residents can renew their visas using Salama in under two minutes. They can download the updated documents directly from this platform and avoid waiting in long queues to get the paperwork done. When an applicant logs in, the AI automatically recognises their details and displays the status of the dependent’s visa as well as the remaining days until expiration. Residents can select the desired renewal period, and the system will process the request immediately. Meanwhile, the authorities said that the AI driven platform renews the residency visas of family members in a few clicks. Earlier, the process took up to 1 – 3 hours depending upon the documents that were submitted.
Galeb Abdullah Muhammad Hassan Al Majeed, the director of Data Science and Artificial Intelligence noted that now the process would take only 1 – 2 minutes if the documents are proper. In the first phase, Salama focusses on the resident’s visa renewal and cancellation.
Service for visitors and tourists
The authorities also plan to launch a second phase to expand GDRFA services to visitors and tourists. These services would be available for the companies too when the smart channel and GDRFA DXP applications are introduced in the future. GDRFA Dubai General Director Lieutenant General Muhammad Ahammad Al Marri said that the country’s digital transformation is not limited to developing various services.
Source : ONMANORAMA
