Dubai College of Tourism (DCT), part of Dubai’s Department of Economy and Tourism has launched the ‘Autism and Sensory Awareness’ course within the Dubai Way training platform.
The training course builds upon the ‘Inclusive Service’ training and ‘Dubai Way’ courses.
Many of Dubai’s hotels and attractions are now well underway in auditing their facilities, and staff can take the prerequisite training within the Dubai Way platform, promised DCT.
Dubai Tourism vision for inclusivity
Essa Bin Hadher, general manager of Dubai College of Tourism, commented: “At Dubai College of Tourism, we are committed to creating a welcoming and inclusive destination for all travellers to Dubai. With the launch of our new ‘Autism and Sensory Awareness’ course, we are taking an important step towards achieving our goal of becoming a certified autism destination.
“By equipping our tourist-facing workforce with the knowledge and tools to better serve visitors with autism, we are ensuring that all travellers to Dubai have a positive and enjoyable experience. We are delighted to be launching this course in time for World Autism Awareness Day, as we continue to showcase Dubai as an inclusive destination.”
The autism and sensory awareness training course ensures that staff take a knowledge assessment, are provided an autism overview, understand autism identification, common needs, autism perspectives, sensory awareness, and basic safety protocols. The course then goes on to explain the nuances of travelling with autism, attraction to water and animals, and specific lessons for each traveller interaction, including hotels, attractions, and transportation.
Source: Hotelier
