The Kenya Association of Travel Agents (KATA) Coast Chapter joined key tourism stakeholders at the recent Tourism Police Unit (TPU) Coast Stakeholders Meeting, convened to address emerging challenges affecting the region’s tourism sector. The forum, hosted by Coast Sector Commander Madam Patricia Buore, brought together representatives from the hospitality, travel, and security sectors to discuss issues and explore joint solutions.
Among the concerns raised by stakeholders were the presence of rogue tour operators and agents, unlicensed beach operators, harassment from traffic police, and increasing cases of juvenile gangs and street families around beach areas. Other critical issues included cybercrime, gaps in security coverage due to limited TPU officers, and the need for more vehicles to enhance TPU mobility.
In her inaugural visit to the Coast, TPU Commandant Madam Lydia A. Ligami—who assumed office just two months ago—outlined the Unit’s commitment to stakeholders. She announced the establishment of a TPU Cybersecurity Unit to curb online-related crimes and emphasized greater coordination between different security units in addressing tourism-related crimes.
Madam Ligami also highlighted the importance of compliance among tour operators and agents, stressing the need to regulate and professionalize services. She urged hoteliers to enhance security measures within their facilities by installing effective CCTV systems, improving lighting, vetting staff, and upgrading locks and other technology. Compliance requirements would also extend to Airbnbs and private homes offering accommodation to ensure visitor safety.
A strong message of partnership resonated throughout her address, with the TPU pledging to work closely with industry stakeholders and form a multi-agency team to monitor progress on the agreed work plan.
KATA Coast was represented at the meeting by Joan Wande (KATA), Zeinab from Mantra Marketing, and Mohammed from Blueways Travels. Their participation underscored KATA’s commitment to collaborating with the TPU and other partners in strengthening the safety, compliance, and overall integrity of the tourism industry at the Coast.
This engagement marked a critical step in enhancing stakeholder confidence, safeguarding Kenya’s coastal tourism assets, and ensuring visitors enjoy secure and memorable experiences.