Global travel technology provider Travelport has announced a major shift in how users access its platforms, introducing the MyTravelport login as the new standard for all users of Smartpoint Desktop and related services.
In a move aimed at strengthening data security and streamlining user access, Travelport confirmed that all users will soon need a MyTravelport account to sign in to future versions of Smartpoint. The change will primarily affect users operating on Smartpoint version 10.1 and above, who will begin seeing a self-registration pop-up prompting them to set up their accounts.
“We’re changing how you sign in to better protect your data and improve your overall experience,” the company says.
What Users Can Expect
Smartpoint Desktop users without MyTravelport credentials will be guided through a self-registration process via a pop-up on their platform. Users will receive three key emails as part of the setup:
- A confirmation email once the account is approved.
- A password setup email.
- A reminder that inactive accounts may require reactivation after 90 days.
Additionally, Travelport noted that users must ensure the email address used in their host sign-on matches the one used for MyTravelport. Mismatched emails will require manual input during registration.
Benefits of MyTravelport
Once registered, users gain access to a host of benefits through the MyTravelport portal, including:
- Easier access to Travelport products and updates.
- Support issue resolution without the need to contact the help desk.
- Self-paced and instructor-led training resources.
- A smoother, more secure user experience overall.
Next Steps for Users
To prepare for the transition, users are advised to:
- Use a unique, company-associated email address.
- Follow the on-screen instructions when the registration prompt appears.
- Visit http://my.travelport.com for troubleshooting and password resets.
Trouble Logging In?
Travelport recommends visiting the portal’s “Forgot your password” section for quick account recovery.
This transition marks a broader effort by Travelport to modernize its user systems while aligning with global cybersecurity best practices.
