Travel technology firm Travelport has renewed its multi-year agreement with United Airlines that beginning this month will include the carrier’s New Distribution Capability content.

Travelport’s NDC content and servicing solution for United will become available to all agency customers in the US and the EMEA region in August. Access will then be extended to customers in Latin America and the rest of the world “in the coming weeks”.

Agencies using Travelport will be able to search, compare and book United’s NDC offers, as well as service NDC bookings, including modifications and cancellations.

Jason Clarke, chief commercial officer, travel partners at Travelport said: “We’re laser-focused on modern retailing and making new content sources, like NDC, easier for travel agents. Our partnership with United Airlines provides a streamlined booking experience with simplified access to United’s dynamic offers and ancillaries to our agency network anytime, anywhere.

“Our NDC solution is designed to support travel retailers with complete end-to-end servicing that goes beyond the booking process, allowing agents to easily manage trip changes on the go while offering superior levels of service to their travellers.”

Travelport is the third GDS to provide United’s NDC content, following Amadeus and Sabre, after the carrier announced last week that it plans to remove its Basic Economy fares from EDIFACT channels.  

Travel agents using Travelport+ will have access to NDC content via the Content Curation Layer (CCL) feature, which provides faster search responses and more relevant, accurate search results via machine-learning capabilities, according to the company.

Travelport on Thursday (3 August) announced NDC content from British Airways is now live on its platform for customers in the UK and Ireland, and will be followed by a global rollout.

Clarke said the company will provide “even more extensive offerings” from British Airways, including “personalized offers tailored to customer needs”.

Source: Business Travel News Europe

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