Sabre Traveler Communication | Provide Travelers Trip Details and Documentation

Today’s travelers require comprehensive details about their reservations. This includes the itinerary they’ve booked with all the segments, the eTicket details for any air travel and the eInvoice or receipt of payment.

To keep their travelers satisfied, agencies and airlines must be able to provide all the essential information needed to manage the travel they’ve purchased.

Make Sure They Know Before They Go

Sabre Traveler Communication is the administration portal for delivering the information and documents required for travel. Once a booking is completed through the Sabre system, it enables agencies and airlines to send tickets, invoices and itineraries to their travelers via email.

In addition, Sabre Traveler Communication can deliver updated travel information at any time provided the traveler has given consent for their itinerary to be sent from Sabre or GetThere to TripCase.

Product features

To learn more about these products visit Sabre Traveler Communication « Sabre or contact us at marketing@sabron.com

Why booking travel on your phone is a bad idea

Since the first iPhone launched 15 years ago, consumer shopping habits have slowly but relentlessly shifted toward mobile devices. According to a survey of 3,250 U.S. consumers from Pymnts.com, a website dedicated to analyzing the role of payments in new tech, the majority of travel service purchases (51.4%) were made on a mobile device in February 2022.

The trend is even starker among younger shoppers. About 48% of millennials ages 25-40 prefer using mobile phones for online shopping, compared with only 34% of all shoppers globally, according to a 2021 survey of 13,000 shoppers from Klarna, an online payment company.

So, it seems that shopping for travel on an old-fashioned computer will eventually go the way of the horse and buggy. Indeed, some travel shopping services, such as the travel search engine Hopper, offer only in-app shopping for certain bookings, leaving desktop users high and dry.

However, while buying a flight on a phone is more convenient, it could be more costly.

Watch out for drip pricing

The rise in mobile shopping in the past decade has coincided with a sea change in how travel brands earn revenue. Add-on fees, including baggage and seat selection fees on flights and cleaning and resort fees with lodging, have become more common and pricey. U.S. airlines collected $5.3 billion in baggage fees alone in 2021, according to the Bureau of Transportation Statistics.

However, a 2021 study in the journal Marketing Science found that shoppers tend to make suboptimal decisions under these “drip pricing” situations, that is, when hidden fees are tacked on throughout the checkout process. Shoppers tend to compare initial prices across competitors, which are low, rather than the higher final price.

“When firms employ a drip pricing strategy, the initial price is almost always lower than a competitor’s all-in price,” said Shelle Santana, assistant professor of marketing at Bentley University and one of the study’s authors, in an email interview. “But once they start to add on amenities such as a checked bag, seat options, etc., that difference in price across firms diminishes and sometimes reverses.”

Anyone who has shopped for airfare on a budget airline such as Spirit or Frontier knows exactly how this “drip pricing” plays out. Yet what surprised Santana and her colleagues was how unwilling customers were to compare alternatives, even after the final price had risen.

“Consumers perceive high search costs associated with starting their decision process over, and they think they will save less money than they actually will,” Santana said.

Basically, shoppers tend to get to the final checkout screen and grudgingly accept whatever fees have been added on. They assume it will be too much hassle to start over and find another option, even if doing so would save them money.

The wrong tool for the job

Shopping on mobile devices is quick and easy for simple purchases, like ordering cat food or paying a bill. Yet shopping for travel is far from simple, and it usually requires switching between several tabs and apps to find the best deal.

Consider the common decision of whether to purchase a flight with either cash or reward miles. This involves several steps. First, you’ll need to search on the airline app or website for award availability, likely while switching to a personal calendar to check dates. Then, you’ll search on a third-party flight tool, such as Google Flights, for estimated cash fares before determining the value of the redemption in miles versus dollars. Once you’ve determined the best option, you’ll then need to navigate through the entire checkout process from both cash and award flight options to determine the true final price.

Maybe some fleet-fingered Gen Zers can manage this task on a mobile device. But for many, it’s too daunting.

Indeed, a 2018 study in the Journal of Marketing followed nearly a million sessions on a shopping website and found that shoppers who switched from a phone to computer completed their transactions at a higher conversion rate. Interestingly, this higher conversion rate effect was even more true for higher priced or risky products.

So, even if you like scrolling for flights on your phone, or if you feel overwhelmed by the mobile-based options, follow the advice of the experts who prefer booking travel — which can be both expensive and risky — using a computer.

“I almost always shop for travel on a desktop,” said Santana. “I like to have several tabs open at once and toggle between them to make sure I understand price differences and drivers across firms.”

Source: Mountain View Today

Sabre Red 360: Bring the Entire Travel Spectrum into Full View

Data, analytics, personalisation, and mobile are redefining the travel marketplace. As technology advances, travellers today are wanting greater immediacy and connectivity. This expectation is driving the need for travel options that offer a complete, connected solution that considers all their unique needs.

Sabre Red 360 answers these mounting travel demands. It is your access point to the Sabre platform and presents new content as soon as it’s available. With connectivity to the same content as OTAs and corporate booking tools, travel consultants are equipped to quickly respond to the diverse needs of savvy travellers and provide engaging recommendations. New insights and comparison tools are designed to make this time-consuming task easier — providing full view of the travel spectrum so you can offer travellers the perfect trip to generate more bookings.

View an Impressive Range of Advantages

Take advantage of the easy-to-use interface that increases productivity and lets you focus on what you do best — delivering exclusive, highly tailored travel options that exceed your travelers’ demands and expectations.

User-Friendly Design

Graphical interface and drop-down panels simplify travel complexity and eliminate guesswork providing an intuitive user experience that’s the same across air, hotel and car.

Platform-Enabled Options

Sabre Red 360 translates API responses into an expanded list of bookable content, like branded fares and air extras, and data insights for greater expertise.

Customizable Workflows

With Red Apps and the Sabre Developer Toolkit, access source codes and templates to create widgets, pop-ups and forms tailored to your brand promise.

Responsive to Your Unique and Evolving Business Needs

Sabre Red 360 provides added value to:

Agencies

It unlocks a new gamut of bookable content and insightful information to create an end-to-end recommendation for customers that focuses on their unique business or travel needs. With shortcuts and insights that guide the travel consultant to the right choice, it’s easy to master. It even provides new customization possibilities where agencies can develop automated workflows and incorporate even more content for a completely tailored experience that adds customer value.

Travel Providers

Greater product differentiation is achieved with tools designed to sell ancillary and branded fares sales, personalized offers with add-ons, and enhanced hotel capabilities. Through rich imagery and descriptive information, Sabre Red 360 delivers a consist approach to branding within the agency channel. In addition, the Sabre travel marketplace offers an omni-channel marketing strategy that provides access to the highest value travelers and unlocks a new range of merchandising possibilities.

OTAs

Sabre Red 360 displays the same API content available in the online channel. Support desk agents can easily personalize the experience using background information

in the Sabre profile or PNR to find the most relevant travel options within the Sabre platform. Its flexible design also enables OTAs and tech-savvy agencies to quickly adapt to changing industry and customer demands both online and offline.

The Future of Travel Booking Has Come 360

Want a dynamic booking solution that offers greater content, ease-of-use and customization?

Discover a simplified comparison-shopping solution designed to clinch best deal each time. Sabre Red 360 combines an intuitive, user-friendly interface, data-driven insights and greater intelligence to quickly deliver winning recommendations that increase travel bookings.

To learn how Sabre Red 360 answers both agency and travel provider needs, visit Sabre Red 360 « Sabre or contact us at marketing@sabron.com

Afro Atlas, Ethiopian Airlines Partner In New Travel Platform

Travel Aggregator Afro Atlas has partnered with Ethiopian carrier Ethiopia Airlines to offer New Distribution Capability (NDC) platform, a one-stop solution that offers all travel needs for its customers.

The platform by Afro Atlas will help travel agencies access the NDC content from Ethiopian airlines, get merchandising, and proper product personalization.

The platform brings together different airlines with different technology platforms to one central platform thus eliminating the need of visiting different sites for different services by the end user.

Speaking during the signing of the partnership, Afro Atlas Chief Executive Officer (CEO) Ahmed Ugas said the platform intends to change how travel products are distributed in the continent and how the travel agencies operate especially with start-up agencies as they strive to embed technology in their operations to make work more efficient and easier.

“This partnership is going to expand to the distribution of NDC which was recently launched by the Ethiopian airline and we are honoured to be the first travel consolidator in Africa to directly connect to this NDC which is a new technology that major airlines around the world are now moving to. We are committed to shaping the regional travel industry with distribution and innovation” said Ugas.

With over 400 travel agencies already onboard on Afro Atlas, 100 of them are from Kenya as the startup has already established offices in Addis Ababa in Ethiopia, Mogadishu in Somalia as well as in Dubai even as it looks forward to penetrating the market of other countries in East Africa.

“We are taking the burden of seeking different technologies or getting to know different technologies. With this platform, you get everything on one platform,” he said.

Ugas further exuded confidence that the pact will help increase the reach of Ethiopian Airlines, Afro Atlas and all the stakeholders involved in the process beyond the continent even as the concept of NDC is still new in Africa.

“We are happy, as the leading aviation group in Africa to partner with Afro Atlas which is the first travel consolidator to directly connect with Ethiopian Airlines NDC and also taking a leading step in technology and we will further strengthen our relationship with future enhancement on the NDC and ready to serve our common customers together,” said Ethiopian Airlines Country Manager Kenya Seble Azene.

Ethiopian airlines also hope the pact will help improve its performance as it is yet to reach its pre-Covid performance.

The airline which operates in over 128 destinations in the world, intends to open new destinations in Amsterdam, Zurich, Port Harcourt, Berbera and Chennai in October.

Source: Capital News

Africa’s highest peak gets fast internet

Mount Kilimanjaro

Climbers ascending Mount Kilimanjaro can now document their ascents in real-time on Instagram, following a recent move by Tanzanian authorities to install high-speed internet around the mountain’s slopes.

Mount Kilimanjaro is in northern Tanzania and is Africa’s highest peak standing at over 19,000 feet (nearly 5,900 meters).

The broadband service was set up by the Tanzania Telecommunications Corporation and launched Tuesday, the information ministry said.

“Today Up on Mount Kilimanjaro: I am hoisting high-speed INTERNET COMMUNICATIONS (BROADBAND) on the ROOF OF AFRICA. Tourists can now communicate worldwide from the summit of Mount Kilimanjaro. WE ARE GOING TO UHURU PEAK 5880 Meters Above Sea Level!” tweeted Nape Moses Nnauye, Tanzania’s minister of information, communication and information technology, .

Nnauye said it was unsafe for tourists to navigate the mountain without an internet connection.

Technology now plays a huge role in mountaineering.

Beyond the thrill of uploading ascents on social media in real-time, experts have found internet connectivity to be useful in improving the awareness of climbers and helping to guide their climbs.

Climbers on Mount Everest, the world’s highest mountain, already have wi-fi services at base camp.

“Previously, it was a bit dangerous for visitors and porters who had to operate without internet” on Mount Kilimanjaro, Nnauye said at the Tuesday launch, adding that internet service will be extended to the summit of the mountain by the end of the year, AFP reported

Kilimanjaro National Park, which houses the huge peak, is a protected UNESCO World Heritage site and provides a part of Tanzania’s tourism revenue.

Thousands of adventurers climb Kilimanjaro every year with many attempting to reach the summit, according to a popular guide service.

The deployment of internet services on Mount Kilimanjaro was hailed by Chinese ambassador to Tanzania Chen Mingjian.

China is jointly financing efforts by the Tanzanian government to provide wider access to ICT infrastructure.

Source: CNN Travel

Will the metaverse change the way the travel industry operates?

Covid-19 has pushed us to try out alternative ways to satisfy our urge for travel. It has also prompted organizations to accelerate technology adoption, fueled by the demand to find a substitute for travel. While there aren’t too many major solutions that have emerged in this space so far, a lot of work is going on behind the scenes. Technologies such as Augmented Reality (AR) and Virtual Reality (VR) will make it possible to provide a more immersive virtual travel experience in the future. Enter the game-changer – the ‘Metaverse’.

Owing to a quantum leap in technology advancements, the line between what is physical and digital is gradually getting blurred. Off late, there has been a lot of buzz about the metaverse and the fact that Facebook changed its parent organization’s name to ‘Meta’. It has sparked debate about the future of the metaverse and its impact on various businesses and the way we live our lives. The views on this topic are ‘diverse’, so to speak.

So, what is the metaverse? In simple terms, we would say it’s the immersive version of the internet, or a centralized virtual world, or a parallel digital universe. Something that we can all probably relate to, is Second Life – an online virtual world where one creates digital avatars of themselves, and lead digital lives, just like they would in the outside world. But the metaverse is much more than that. As a concept, it is in its infancy – there’s still long way to go before any real use cases emerge. A lot of what we are hearing right now is mere speculations and marketing hype. One thing to bear in mind though is that it may be what defines our future – just like how the internet took root in the seventies.

Currently, avatars exist within the platforms that provide the immersive experience, and they are not interchangeable. The concept of the metaverse is that avatars will be platform[1]agnostic, and we can seamlessly move around our digital assets from one platform to the other. This means that it’s interoperable and allows users to move around freely just like they would in the physical world.

So, the question is, if this parallel digital universe keeps expanding, what would its impact be on the Travel industry? Will people stop traveling altogether, and rather look to experience global destinations in virtual reality mode only? Will life as we know it transforms into a sci-fi movie? Not quite yet.

There’s no replacement for the human senses – it’s a combination of all the senses that help us experience various places. But if only one or two of those senses are being employed, then how can you really say that you’re experiencing a place? How do you substitute the feeling of droplets from a waterfall splashing on your skin, the gush of wind in your face, the smell of the earth after the rains, or the warmth of the sun caressing your face on a cold morning? Similarly, there is no replacement for human interaction – speaking to bots cannot give you the same feeling of meeting someone for the first time, building a connection, having a laugh together, or just enjoying each other’s company.

As you can see, the metaverse cannot replace travel completely. However, it will complement travel in a big way, and over time, it will be an essential part of the travel ecosystem. It could even change the way in which travelers engage in pre, post & in-trip purchases.

Here are the top 8 areas where I think the metaverse may change the Travel industry:

  1. Destination Window Shopping: Think about how it would feel if you had the ability to check out a destination before you travelled there. Imagine wandering down the streets of Rome, making plans and bookmarking the places you’d like to visit before the actual trip? It would be wonderful, wouldn’t it? The opportunities are endless – one could compare destinations before deciding where to visit, evaluate whether an attraction is worth visiting or have a look at the view before picking a hotel. This new immersive experience will be a great leap from the current modes of vacation planning that include reading blogs/magazines and watching YouTube videos. To make the experience even more immersive, an embedded AR technology can guide you through your virtual visit just like a tour guide would.
  2. Historical Travel: I want to travel to the Colosseum from 1,000 years ago, but alas, I was born a millennium too late. Can the metaverse make this dream a reality though? How cool would that be?! The metaverse can be used to recreate landmarks and buildings in all their past glory – a simulation of course, but effective, nonetheless. This will allow travelers to learn about history and experience how our ancestors lived.
  3. Hotel and Cruise Walkthrough: Before I choose a hotel room, I would like to virtually walk through the entire property and decide whether it matches my tastes, rather than just reading about it through reviews and looking at airbrushed pictures uploaded by the property. I really want to see how the room looks, and which direction it would be facing before I finalize my stay. That kind of detail is normally not available today even with 360-degree views, and many-a-times, we are in for a rude shock when we reach the room. I’m quite certain that the metaverse is going to be an integral part of the hotel booking experience soon, and hoteliers will have to have their presence in the metaverse. On the same note, cruise experiences are unique, and many different cruises have different layouts and standards of stay. Just like hotels, if customers could get a sense of the amenities onboard beforehand, it would help them avoid buyer’s remorse and enable them to plan their vacation better.
  4. Travel Bucket List: There are many places that are in my bucket list, and I realize that there are a lot of those that I probably would never be able to visit. I would rather be able to visit those places virtually, than not visit them at all. That’s another area that the metaverse experience can help generate value and generate additional revenue streams, if monetized properly. Even theme parks can have a presence in the metaverse, which can be accessed by kids and adults who can’t make the trip to experience it in person. Think about an underprivileged child enjoying the ‘Revenge of the Mummy’ ride in Universal Studios virtually – would that not be awesome?
  5. Airlines: Both Boeing and Airbus want to make metaverse work in the aviation industry and are betting big on it. Boeing is entering the metaverse to develop aircrafts, which may be ambitious and could be a strategic move, but at least they have started thinking about the future. Airlines may also start thinking about adopting the metaverse experience to boost the air travel experience – being able to check out the seats, legroom, cabin baggage fitment, infant bassinet placement etc. on the plane, for instance. This can enhance customer experience and help them shop for flights.
  6. Metaverse Tourism: Virtual experiences can be a boon for disabled and elderly people whose mobility is constrained. It can transport them to far-flung places from the comfort of their home and allow them to tick off the destinations on their list which they could never go to. It will also help reduce anxiety, loneliness, and improve their mental health. This in turn will enable rehabilitation and increase the overall quality of life. Historical travel will allow the elderly to take a trip down memory lane, quite literally!
  7. Train Stations and Airports: Once when I was at the tube station in Kings Cross in London, which had multiple levels of stations underground, I was a little overwhelmed. I found it hard to navigate around the station, and I was about to miss the train which would connect me to the airport. I remember thinking to myself, if only there was a virtual experience that would have helped me familiarize with the station beforehand. Busy places can be overwhelming at times, especially when you are with family and small kids. It is a similar case with busy airports, with multiple terminals. The metaverse experience can help travelers be comfortable with the location before they travel there.
  8. e-Commerce: What if you could shop at a metaverse store at one of your favorite travel destinations, and ship it home? That would be a perfect merger of tourism and eCommerce in a digital[1]physical handshake? Shops at these physical locations can increase their footfall by extending their presence into the metaverse. This will bring forth a new digital economy – one where users can create, buy, and sell goods with NFTs/cryptocurrencies. If a virtual shop gains popularity in the metaverse, at any destination, the opportunity arises to make a physical replica of it at the tourist spot. Sounds very futuristic, doesn’t it? Taking it even further, think about a scenario where a shop in the streets of San Francisco is owned by someone and the same shop in the metaverse may be owned by someone else. That would be quite odd, wouldn’t it?

All of this and beyond, is possible in a parallel virtual world, which will be a digital replica of the physical world. I’d like to reiterate – the opportunities are endless. The metaverse can help boost the Travel & Tourism industries, including hospitality, airlines, cruises, etc. People have opposing views of the metaverse at this time, since it’s still in its initial stage. But it is moving fast as bigger corporations including the likes of Meta (Facebook), Microsoft, Nvidia, Google and a handful of other companies have started investing in this space including, but not limited to, gaming, hardware, networking, virtual platforms, payment services, social media, etc. This augments various tools and standards, leading to a more mature, and real metaverse. The younger generations can adopt metaverse at an unimaginable pace, being digital-natives and tech-savvy travelers, so it is just a matter of time before one realizes the metaverse is here, and that it’s here to stay.

Source: Times of India

Flying cars take off: How air taxis are about to revolutionise how we travel

It’s hard to decide whether flying taxis are arriving very late or extremely early. On the one hand, the promise of airborne cabs zipping between skyscrapers has been a science fiction staple for decades. On the other, it wasn’t long ago that air taxis were filed in the ‘we’ll see’ folder of future technology, alongside hoverboards and hotels on the Moon.

But after years of wishful thinking, it’s suddenly happening. Investment in advanced aerial mobility (as the sector is known) has more than tripled in the last year, and analysts at Morgan Stanley expect the global air taxi market to be worth £2.7tr by 2050.

Early or late, the future is en-route and will be coming into land sooner than the majority of people realise. Several companies around the world are currently preparing eVTOL vehicles (electric vertical take-off and landing vehicles), which could revolutionise the way we get around big cities.

Quiet, comfortable, and carbon-free, eVTOLs promise to rise above congested roads, easing urban transport issues while getting passengers to their destinations in record time. Meanwhile, regulators on the ground are working hard to prepare the rules and infrastructure required to make this new form of transport feasible.

Air taxis

Many developers believe their vehicles will be safety certified and cleared for take off by 2025, if not sooner. Boeing, Airbus and Hyundai are some of the familiar names building air taxis. Another is Joby, which bought Uber Elevate, the ride-sharing giant’s foray into eVTOLs, in December 2020. Meanwhile, British firm Vertical claims to have the highest number of conditional pre-orders with the likes of Virgin Atlantic and American Airlines among the investors lining up for its VA-X4 vehicle.

“It’s going to be a quiet and pleasant, fast and efficient way of getting around,” says Andrew Macmillan, director of infrastructure at Vertical. “[The VA-X4] allows you to travel 100-plus miles [160km] at 200mph [322km/h]. It takes off vertically and then transitions to fly horizontally, giving you that range.”

The VA-X4 will carry four passengers and a pilot. In the rear, two pairs of people will sit facing each other like in the back of a London taxi. As a fare-payer, you can look out of the windows and chat with your fellow flyers without the need for ear protection or microphones. That’s because, like the majority of eVTOLS, the VA-X4 flies using quiet electric rotors that, per journey, produce less carbon than a Tesla travelling the same distance on the roads below.

Air taxis are not exactly the flying cars promised by The Jetsons, Blade Runner and Back To The Future, however. Rather, it’s electrified air travel scaled down to black cab proportions. It’s Uber for the skies. Think helicopters without the emissions or the reliance on one main rotor.

“Helicopters are amazing machines, but they’re quite noisy, they’re very expensive and they’re quite dangerous as well,” Macmillan says. “One of the reasons the VA-X4 is safe is that you’ve got eight rotors, all electric powered, and each of them has a separate motor. If you lose one, you don’t lose the vehicle.”

If eVTOLs are revolutionary in what they might do for urban transport, they’re more evolutionary in terms of the underlying technology. Electric propulsion, super-efficient batteries and lightweight composites underpin air taxi design and all of it comes from technologies being developed in tandem sectors.

“I think we’ve been able to reap some of the benefits of what’s been happening on the surface side of electric propulsion,” says Clint Harper, urban air mobility fellow at Urban Movement Labs, a non-profit designed to help facilitate future transport solutions in Los Angeles. “The overall design of the aircraft, how they fly, how they stay in the air, you know, we’re building off lessons that have been learnt over the last century of air travel.”

The point is that eVTOLs are not flying cars at all. “This is, in fact, aviation – the next evolution of it: a quieter, cleaner, more sustainable aviation,” says Harper’s colleague, Sam Morrissey, executive director of Urban Movement Labs. “Once we reframe it back to aviation, I think people understand how and why we’re going to see these new vehicles and this new technology as quickly as we’re going to.”

Integrating air taxis into cities

Urban Movement Labs is helping the city of Los Angeles prepare for the advent of eVTOLs. The famously horizontal city grew by sprawl and its freeways are known for traffic jams. Morrissey believes advanced air mobility could ease the problems on the ground and “make travel happen in a way that’s not [currently] physically possible.”

His example is travelling from downtown Los Angeles to Santa Monica, 15 miles [24km] away. “It’s physically impossible to make that trip in under 30 minutes. But, say my child was in a hospital in Santa Monica, with this new technology I could make that journey in minutes.”

Los Angeles isn’t the only place that’s preparing for flying taxis. São Paulo, Osaka and Singapore are some of the sprawling, densely populated, global cities at various stages of planning for advanced air mobility. Closer to home, Europe’s first ‘vertiport’ – the name for eVTOL landing sites – is being built in France in time for the 2024 Paris Olympics. Vertiports have also been proposed for the UK, where a number of intercity eVTOL routes have already been planned.

Imagine travelling cross-country from Liverpool to Hull, or flying over water from South Wales to Cornwall, or Belfast to Glasgow. Even a seemingly pedestrian journey from Heathrow Airport to Cambridge takes two hours or more by car or train. You could do it in 20 minutes in an air taxi.

In order for those journeys to become a reality, however, much more planning and infrastructure is required. eVTOLs may plug into existing air traffic control structures and communication frequencies, but regulators will need to develop new licensing and credentials standards. There’s also the rather pressing question of where exactly air taxis will land and take off from.

Initially, they are likely to fly to and from existing airports and helipads, but they’ll very soon need their own spaces within our cities, explains Harper. “Once we talk about integrating those into the urban fabric of the neighbourhoods or communities, there’s a lot of things to think of,” he adds. “It’s going to take dedicated infrastructure, which includes recharging these vehicles, maintenance and servicing, and storing them overnight.”

In science fiction, flying cars often dock on skyscrapers, but that’s unlikely to be practical in the real world. Would you want to climb to the top floor of a tall building just to catch a taxi? Morrissey believes vertiports could instead be built on top of, or alongside, existing transport hubs so that passengers can connect from one mode to another. “We see this as integrating with the existing bus, rail and transit networks in places that are truly multimodal hubs,” he says.

Planning is vital. In the past, new transportation technologies have come along and surprised society. “The steam locomotive was created, and we had to build tracks and railroads. The bicycle and the internal combustion engine were invented, and we had to build roads,” says Morrissey. Even today’s electric scooters caught governments and city planners napping, with the vehicles hitting roads before rules were drawn up to govern their usage.

There is reason to believe that advanced aerial mobility will be different, however. There is a (metaphorical) runway between now and the vehicles’ launch, during which planners have time to work out how, where and why eVTOLs should fly. “I think, for the very first time in human history, we’re able to develop a transportation system to serve a new mode of transportation before that mode of transportation exists,” says Morrissey.

As well as flying taxis, eVTOLs could be used for search and rescue, transporting organs for transplant, as well as delivery and tourism. Estimates vary, but we could see hundreds or even thousands of them in the skies above the UK in the coming decades, with remotely piloted or even automated vehicles coming in time. However, many there are, experts now agree that it’s not a case of if, but when the technology will arrive.

“Safety certification is the tipping point,” says Macmillan. “Once you start seeing that happen, then you know it’s real because you’ll just see them flying through the air.”

Source: Science Focus

Kenya Airways sets 2025 flying taxis launch date

Kenya Airways will pilot electric vehicles that take off and land vertically to beat traffic from 2025 as part of the airline’s diversification through its new subsidiary Fahari Aviation.

The electric vertical take-off and landing (eVTOL) aircraft is a new technology that uses electricity to hover, take off, and land vertically, making it easier to move within cities while avoiding traffic jams.

The airline’s CEO Allan Kilavuka said testing will start in 2025 as part of the strategy to adopt new technologies as a growth strategy.

The national carrier launched the Fahari subsidiary, targeting new forms of revenues through training course for those interested in operating drones for surveillance and agricultural support.

“We are working on a future, 2025 onwards to see how we can support urban mobility,” Mr Kilavuka said.

The electric aircraft is emerging as the solution to navigating busy urban area transportation and has attracted global airlines in the race to secure new revenue streams.

Many aircraft concepts are being mobilised for urban taxi services, parcels delivery, medical assistance and recreation with minimal military use.

Vertical Aerospace announced pre-orders for 1,000 aircraft in June 2021, including from American Airlines, Virgin Atlantic and planes lessor, Avalon Holdings.

The Embraer spinoff Eve Urban Air Mobility Solutions has signed contracts with 17 companies for 1,735 orders of its aircraft, valued at $5 billion (Sh568 billion) as of January 2022.

Eve has also signed a deal with Kenya Airways to develop operational models for urban air mobility through Fahari Aviation.

Under the agreement, Eve will work with Fahari to establish its mobility network and the required urban air traffic management procedures and operating environment.

Meanwhile, Fahari will support Eve’s aircraft and product development process, which will help guide the integration of Kenya Airways’ overall operations.

Source: Business Daily

Travelport says updated desktop streamlines tasks for travel agents

Travelport says the latest updates to its Smartpoint desktop tool ease the process of comparing and booking complex tickets while facilitating post-purchase servicing by travel advisors. 

The company has also introduced a new portal called Trip Manager on the Travelport Plus platform, which gives travelers the ability to do some tasks, such as ticket exchanges. 

The enhancements, which went live last month, offer improved comparison shopping within Smartpoint’s Intelligent Storefront. Search results, for example, align products by airline, dividing them into five categories: basic, economy, legroom, premium and luxury.

The interface shows prices and also provides travel advisors with the capability to dig into deeper comparison content, where they can see more specifics of the various products, such as WiFi, meal offerings and policies/prices for checked and carry-on bags. 

Kyle Moore, Travelport’s global head of customer strategy and marketing, said Smartpoint’s automated Assisted Ticketing solution was improved. Travel advisors use the tool for post-purchase servicing of clients’ itineraries. The solution, he said, saves more than five minutes per involuntary ticket change transaction versus making those change manually. And refunds can now be processed in less than half the time it would take to process them manually. 

Travelport has also made enhancements to its Trip Quote tool. Moore says it is now easier for travel advisors to store a trip quote and apply mark-ups where appropriate before sending the offers to clients. 

The Trip Manager tool, meanwhile, is an evolution from Travelport’s ViewTrip function. Trip Manager has more self-service capabilities for travelers, including enabling exchanges.

“The self-service option for travelers using the new portal allows agencies to preserve resources while providing travelers an improved experience with the ability to easily add extras to their trip,” Travelport says. 

Moore said all of the recent upgrades are aligned with Travelport’s goal of evolving its merchandising capabilities to keep pace with the increasingly more complex fare products, including NDC-enabled merchandising. Travelport has entered into NDC content agreements with 16 airlines and is live with NDC-supported content from American, United, Qantas and Singapore Airlines.

Source: Travel Weekly

Everything will stay: 4.38 sq km Expo 2020 site to remain as a hub for new tech, innovation

Everything will stay: 4.38 sq km Expo 2020 site to remain as a hub for new tech, innovation

Expo 2020 is a symbol of human solidarity that connected 192 nations at a ‘difficult moment’, and the pandemic has taught everyone to be humble about the uncertainties of what still may come, Reem Al Hashimi, Expo’s Director General and UAE Minister of State for International Cooperation, has said.

Speaking to CNN’s Richard Quest on the ‘Quest Means Business’ programme, Al Hashimi said, “The pandemic hit everyone pretty strongly. When we had to delay for a year, I think it was an important moment for all of us. When I say us, I mean the international community but also the government of Dubai. How do we be responsible hosts? How do we bring the whole world together when you still in the middle of this?”

While Dubai relied on its agility, clarity of vision, science-based approach, the minister said there was also a realisation that nothing can be taken for granted.

“I think with Covid, one has to be really humble. You can’t get ahead of yourself. You need to keep following day by day, learning more and more about it, consulting with the experts and not taking anything for granted, not least the incredible experience this place offers.”

Al Hashimi, who is at the helm of the ‘world’s biggest show’ that opened its doors to the world on October 1, said Expo 2020 also reinforced that “through collaboration, through strong connections, through the sharing of best practice, of knowledge, of information can we actually overcome some of these global challenges.”

On visitor numbers

When asked whether there is a natural disappointment on the visitor numbers that “it will not be what it could have been,” the minister responded, “Actually No! No. No. I think, three months in the middle of this pandemic, to have nine million people come through… in a country that is only ten million residents and nationals strong. It is remarkable.”

“We are still gearing towards better targets, stronger targets and more meaningful experiences for people. But this is exciting and special for those who come through.”

Expo 2020 Dubai has seen over 9.5 million visits in the period to 11 January, with the virtual visits touching a staggering 60 million.

What next after Expo?

The 438-hectare sprawling Expo site – estimated to be the same size as 600 football fields – will remain as a hub for new tech and innovation, said the minister. Sandwiched between Dubai and Abu Dhabi, Al Hashimi said the site is a “natural sister of both Dubai and Abu Dhabi”

“It is a very strongly tech-enabled, 5G tech incredible infrastructure. Everything that we built will stay. We have several country pavilions that will also stay. We have the conference and the exhibition over there. We have the Dubai metro coming all the way through. So, really a hub for new tech, a hub for innovation, and plans are already in place to roll this one out after 80 days when we close,” she said.

After March when curtains will fall on Expo, 80% of its built environment will be transformed into an integrated mixed-use community called District 2020.

Learning from Expo

The minister said the visitors who came from all over the world despite the pandemic gave her and her team “lot of strength.”

“They (visitors) are excited, they are exploring. They are having a great time and they are responsible. And I think that, we derived a lot of strength from them.”

Al Hashimi said she and her team also grew and understood more about themselves and the challenges of hosting a mega event. “I think we have all grown… all of us. I mean my team for sure. I am one of them. I think perspective… to really get a strong sense of perspective, of resilience. some of us can handle the pressure, some of us can’t. And that is not bad or good. That is the way our constitution is made up.”

During moments of difficulties, she said she picked herself up and relied on her team and on the country’s leadership “who have always been with us and their conviction in us.”

Building multilateralism

Al Hashimi said she has built “incredible relations” with countries that are at Expo, and she wants to visit some of them. “I will continue to grow and continue to bring value to us as Emiratis and as the UAE but also, to what multilateralism means and what international collaboration means,” she said.

With 80 more days to go, Al Hashimi said she won’t take anything for granted. “We are humble at the face of what may still come, and we honour every moment of having the privilege of being the host.”

At the end of March once the Expo is over what will she do? “I will take a nice break,” the minister said but quickly adding that she will come back to serve her nation, her government, and her family.

Source: Khaleej Times